Enlarging your at-home workforce can have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Hialeah organization to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from on demand expertise for getting you over occasional technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Hialeah, Florida companies to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the corporate phone environment to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or older platforms for IP voice management. Progent can assist organizations of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help businesses tune their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed throughout the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and provide on-demand integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Hialeah, Florida business, phone 1-800-993-9400 or go to Contact Progent.