Affordable Network Support from Microsoft premier Professionals for Businesses in High Point, NC
By offering professional know-how whenever you require it, making available in-depth knowledge for critical applications, providing high-value services like virtual server hosting, invoicing solely for help delivered, and requiring no setup or retainer fees for standard services, Progent allows you to increase the competitive value of your information system and reduce service expenses. Progent recognizes that information system protection, dependability, and efficiency are as important to small companies as to major enterprises but that small companies don't have the leverage to spend heavily in computer technology and internal support groups. Progent's basic competitive advantage is that no network support firm can match Progent's ability to deliver the IT support your company needs whenever you require it and at a cost you can afford.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management support to add to the skills of your in-house IT support group. Co-sourcing can cut costs and help meet schedules for big projects such as software design and development, disaster recovery preparedness, network security audits, merging datacenters, or technology migrations.

Progent can in addition offer access to accredited consultants to help your company to plan and execute your cloud strategy.

Main Products and Technologies Serviced by Progent for Office Networks in High Point, North Carolina
Progent offers the services of certified consultants for all facets of business network technology deployed in small and midsize companies and local governments. Products and technologies supported by Progent's consultants include:

Support Delivery Alternatives for High Point, North Carolina Companies
Progent offers a variety of options for providing small businesses and local governments with cost-effective IT services for troubleshooting, system architecture, and network administration. Progent's paradigm for delivering network support services is based on the Help Desk Call Center operational structure familiar to big IT groups. Progent's Contact Center Service Model promotes rapid support, thorough service records, dependable follow-up, and strict expense control for a range of network support delivery options that include online troubleshooting, in-person help, and top-tier consulting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and routine remote service for Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's certified service experts can assist customers to analyze and fix network problems without the cost or delay of travel for onsite service visits. The experience of Progent's network consultants makes it possible to handle the majority of IT problems quickly. For the toughest issues, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible signup procedure for new clients to address emergency network problems and Progent charges per minute with no sign-up fees or time minimums, so you pay only for the support you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISM-certified security engineers. Find out more details about Progent's remote network troubleshooting expertise.

  • On-site Service
    Progent provides onsite computer assistance for registered clients in major metropolitan areas in the U.S. Progent's onsite support personnel can operate in tandem with Progent's online service experts to give small and midsize businesses the best of both worlds: hands-on service technicians when you require them plus the on-line expertise of Progent's seasoned staff of network consultants, security professionals, and business software developers. The response time for on-site support calls is usually less than one business day. Progent requires no sign-up or retainer fee for becoming a Progent client for onsite service. Learn more about how to sign up for Progent's onsite computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that handles all aspects of remote desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex issues. For details, see Online Help Desk Services.

  • Consulting Expertise
    Progent provides small and midsize businesses affordable availability of world-class IT professionals who can provide assistance with vital technologies including
  • Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network architecture, company-wide network security engineering, non-stop it system design, virtualization solutions, plus configuration, customization and training for business applications including financials, ERP and MRP, business analytics, CRM, and productivity software. Progent can provide assistance with one-shot projects such as office relocations and massive software upgrades, longer term initiatives like management reporting application programming and customization, database software programming and administration services, and web design, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for IT infrastructure health monitoring and system administration, or emergency services like data restoration and malware removal.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting for the entirety of a small organization's production servers in an environment that not only provides the top degree of availability and scalability but that is also convenient for customers to transfer to a different service provider or to bring internally if your situation warrants it. Progent's Private Cloud hosting service is built around proven virtual server techniques that permit companies with mixed environments to save dramatically on the expense of capital equipment, system maintenance, and IT management while getting enterprise-class availability and an unprecedented level of vendor options. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered solution, can support the multi- OS and non- standardized networks typical of small companies, and keeps control of the licenses in the client's hands so that moving to a different virtual system is fast, safe, and inexpensive. This eliminates ending up a captive to a single hosting provider while still offering all the economies related to SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent can provide advanced remote consulting to help businesses of any size integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that utilize physical IT assets along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure design and integration services, Amazon AWS cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of experience providing high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's low-cost ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the complete threat progression including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of top information security vendors to provide centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with data security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance consultant. The interview is intended to evaluate your organization's ability either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery environment that aligns with your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core network software and office productivity applications important to the majority of small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also can provide help for an ever more sophisticated array of infrastructure technologies such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless access. In addition, Progent's CISSP-Certified cybersecurity consultants, CISM-qualified security professionals, CISA-qualified security audit consultants and GIAC-authorized information assurance experts offer a business-wide view of network security and can assist with complex security programs like Security information and Event Management (SIEM) solutions to help enterprises meet industry standards and government mandates for IT information security and reporting.

The scope and depth of Progent's consulting staff bring a powerful array of benefits to companies trying to maximize the business value of their information system within a realistic budget. These benefits include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, at the forefront of IT support, performing a wide range of technical projects for an extensive array of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent instills in its support personnel. This means that you get not just world-class IT capability, but also a support engineer with field-tested approaches for resolving real-world network problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to bill for remote service and in-person visits by the minute. As a result, you are charged only for delivered support. Progent does not demand a higher rate for after-hours or urgent support, and Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and asks no retainer for support services delivered during normal business hours. Many service firms impose large minimum payments or bill in increments of fifteen minutes or longer. Progent's one-minute pricing granularity avoids king-size bills for fast fixes. Another advantage of by-the-minute pricing is that you will not be inclined to allow less critical problems to stay unaddressed until they grow into big problems. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of Delivered Support
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who offer scant documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service reports given by every staff member to each client. The practice of detailing and archiving service records allows more effective support and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information. Find out more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their comfort zone, Progent is able to focus on offering high-value services where Progent has few competitors. Small companies who utilize freelance service providers or who employ internal IT personnel gain when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, secure, and efficient. Find out more details concerning Progent's knowledge transfer services.

Contact Progent
In case your High Point, North Carolina business needs to get in touch with Progent to ask about IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Help
For immediate online assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour ASR 1000 Router Remote Support Cisco Routers On-site Technical Support
  • 24 Hour Cisco Firewall integration Technical Consultant Remote Support ASA and PIX Firewall
  • 24-7 Network Security Inventory Consult Internal Network Security Scan Consulting
  • 24-7 SCCM 2016 Troubleshooting Support and Integration Professional SCCM 2016 Reporting

  • Service Reports Support
    Cisco Expert Service Reports Online Support

    Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by each consultant to every customer. The discipline of documenting and archiving support activity allows more efficient service and avoids a variety of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.

  • 24-Hour McAfee Security Consultancies Firewall Security Network Consulting
  • 24-Hour Online Technical Support SCCM 2012 Mobile Device Management SCCM 2012 Application Deployment Network Consultants
  • 24/7 Computer Consultants Branch Location Microsoft, Cisco and Security Certified Experts Branch Offices Computer Consulting
  • 24/7 Office 365 IDFix Computer Consultant Consulting Hybrid Microsoft 365 Exchange integration
  • Microsoft Computer Remote Troubleshooting High Point
  • 24/7 Technology Consulting Windows Server 2016 Fault Domains Support Services Windows Server 2016 and SCOM
  • Emergency Phone Support Small Business Network Consulting Company High Point, United States
  • 24/7/365 Computer Consulting Microsoft Exchange Server 2010 Evaluation Exchange Server 2010 Integration Network Consulting
  • 24x7 Engineers Project Planning 24/7/365 Project Planning Consultants
  • 64-bit Migration Specialist 64-bit Migration Consultant Services
  • 64-bit Processing Technology Professional 64-bit Computing Engineers

  • Systems Management Server Online Support Services
    Systems Management Server 2003 IT Consultant

    Progentís Microsoft experts offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager is the new name for the change management platform formerly called Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to SMS Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager economically for streamlined OS and application deployment, security patch control, software metering, and software license reconciliation. Progent's engineers can also help you to move smoothly from Microsoft Systems Management Server 2003 to Configuration Manager 2007.

  • 64-bit Server Network Consultant 64-bit Computing Consultant Services
  • High Point Asheboro Kernersville, America Computer Consultancy Group Microsoft and Apple
  • Amazon hybrid cloud solutions Contract Programming Amazon EC2 security Developer Firm
  • Apple MACos with Windows Network Consultants Office for Mac Information Technology Consulting
  • Apple Mac Specialist Apple MobileMe Support Services

  • CCNP Expert Certified Network Engineer Meraki Management
    Meraki MS 200 Series Switch Computer Consulting

    Cisco's Meraki line of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to help your company to plan and implement an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, configure policies to ensure security and compliance, develop and test a disaster preparedness plan, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.

  • Backup Technology Professional Time Machine Backup Consult
  • BlackBerry Enterprise Server Express Consultant BES Express Professional
  • Building-to-building Wireless Remote Troubleshooting Consultants Office Wireless
  • CCIE Certified Computer Consultants ASA 5500-X Firewall Cisco ASA Firewall VPN IT Consultants
  • CISM Security Security BES Express Technology Professional BlackBerry BES Server Express Technology Professional
  • Catalyst Wi-Fi 6 AP Configuration IT Consulting Computer Consulting Catalyst Wi-Fi 6 AP Configuration
  • Catalyst Wi-Fi Access Point Support and Integration Catalyst 9105i Access Point Online Support
  • Cisco Architecture IT Support 24/7 Cisco CCIE Remote Small Office Network Consulting Services

  • Office 365 authentication Support and Integration
    24x7x365 Office 365 mail flow Support and Setup

    Office 365 is Microsoft's extensive suite of productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are available in an array of product bundles intended for customers from students and home offices to global enterprises. Progent offers fast and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.

  • Cisco Certified Expert Contact Center Specialist Unified Contact Center Express (Unified CCX) Computer Consultant
  • Cisco Helpdesk Management Services IT Consultants Helpdesk Services Consulting
  • Citrix Server Management Engineer Citrix Virtual Server Consult
  • Citrix XenMotion Consultancy Citrix Virtual Server Technology Professional
  • Comprehensive Event Management Consultant System Center Operations Manager Outsourcing
  • Computer Consultants Windows 2003 Server Online Support Windows 2003 Server

  • Cisco Firepower IT Consultant
    Immediate Cisco Firepower Management Integration

    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.

  • Computer Consulting Offsite Employees Endpoint Security Remote Employees Cybersecurity Onsite Technical Support
  • Remote Microsoft Exchange Remote Support High Point Asheboro Kernersville
  • Computer Engineer Windows Small Business Server On-site Support MS Windows Small Business Server
  • Consult Ransomware Recovery Network Management Outsourcing Professional
  • Consultant Services High Availability Data Centers CISA Certified Security Expert Specialists Fault-tolerant Data Centers
  • Consultants ProSight ESP Behavior-based Antivirus ProSight ESP Behavior-based Security Consulting
  • Consulting MS Virtual Server Administration Website MS Microsoft Virtual Server Engineer
  • Small Business Network Server Consultants High Point Burlington Lexington Thomasville, USA
  • Consulting Services Microsoft Dynamics SL Macola Reporting
  • Consulting Services Tandberg Video Conferencing Polycom Telepresence Consultant Services
  • Consulting Windows Server Update Services Microsoft Software Update Services Support Services
  • Contractor Virtual Office Microsoft Consultant Home Based Microsoft Consultants Remote Support Jobs
  • Desktop Information Technology Outsourcing Group Desktop Designers
  • DopplePaymer ransomware recovery Professional Spora ransomware recovery Professionals

  • Skype for Business Front End Pool Pairing Technology Professional
    Skype for Business 2019 Consultant Services

    Progent's consultants offer remote and on-premises consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified information security experts can assist you design and validate a security strategy for your Skype for Business deployment that meets government and industry standards.

  • IT Outsourcing Small Business Outsourcing IT High Point
  • Dynamics GP Analytical Accounting Consultant Services Support and Integration Dynamics GP Crystal Reports
  • Dynamics GP App Development Design Firms Dynamics GP Visual Studio Services
  • Enterprise Services Project Methodology Migration Consulting Enterprise Services Project Methodology Tech Outsourcing

  • 24 Hour Redhat Linux Professional
    Professionals PCLinuxOS Linux

    Progent's Linux support experts offer small and mid-size businesses and developers support for administering and maintaining Linux computers that run with Microsoft-based technology. Progent offers your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with a convenient single source to help you create and maintain a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Exchange 2007 Server Services Microsoft Exchange 2007 Consulting
  • Exchange 2013 Disaster Recovery Configuration Microsoft Certified Exchange 2013 Availability Professional

  • Microsoft Dynamics GP Update Consultants
    Microsoft Dynamics GP System Update Planning Engineers

    Progent has supported Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered system integration, customization, training, and debugging since the product's original release. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, test, and implement a cost-effective upgrade from a a legacy version to the newest edition of Dynamics GP.

  • Exchange Server 2010 Migration Consultant Exchange Server 2010 Integration Technology Consulting Services
  • Expert Microsoft Certified ISA 2004 Enterprise Edition Server Onsite Technical Support Microsoft Proxy Server Computer Consultant
  • Flex Series Wireless Controller Integration 8540 wireless controller Online Support
  • GWAS Software Support ISSAP Software Consulting

  • SQL Server 2012 Reporting Services Integration
    SQL Server Analysis Services IT Services

    Progent offers the support of Microsoft-certified engineers as well as experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security consultants to assist you to assess the likely benefits of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

  • Hosting for Exchange Technology Professional Specialist Hosting for Exchange

  • Consultant Services Virtual Server Private Cloud Hosting
    Private Cloud Integration Engineer

    Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting options are based upon mature virtualization platforms that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital investments, infrastructure support, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.

  • ISA Server Services Consultant Services ISA 2004 Firewall

  • Urgent Windows Active Directory Network Consultant
    Microsoft Active Directory Consulting

    Windows Active Directory demands significant practical experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are skilled in planning, integrating, and maintaining sophisticated Enterprise AD installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory environments, and fixing unsuccessful configurations of Active Directory and AD-associated programs.

  • IT Co-sourcing White Paper Article IT Co-sourcing

  • Microsoft Messenger for Mac Consulting
    Office for Mac Technology Consulting

    Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.

  • IT Services Cisco ASDM Firewall Management Top Cisco ASA firewall VPN Computer Consultants

  • Data Protection Manager 2012 Integration Services
    Urgent SCDPM 2012 Protection Groups Remote Support Services

    Progent's Microsoft-certified consultants offer online or onsite support to help organizations of all sizes to design, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

  • Immediate ISA 2006 Firewall Consulting ISA 2006 Firewall Consultants
  • Integration Services Windows 7 Evaluation Windows 7 Online Consulting

  • Windows 2003 Technology Consulting
    MCSE Expert Certified Windows 2003 Server Consulting Services

    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with designing, deploying, managing and supporting sophisticated IT applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.

  • Technical Support Firm Small Business Network High Point Asheboro Kernersville, U.S.A.
  • Integration Support Meraki 802.11ac AP Migration Professional Meraki Wi-Fi AP
  • Juniper Junos Security Organizations Juniper Junos Management Technical Support Services

  • Apple Mac, Entourage, Exchange Online Help
    Mac voice mail On-site Technical Support

    Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and transmit email, search the Exchange global address list, import addresses, sync up calendars, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage training.

  • Largest Colo Network Engineer Computer Engineer Data Center Colo

  • Setup and Support At Home Employees Data Protection
    At Home Employees Data Protection Online Support Services

    Progent can assist small and mid-size businesses to design, configure, test and manage backup/restore solutions to support offsite workers.

  • Locky ransomware forensics Specialist Ryuk ransomware forensics Technology Professional
  • Consulting Services Company Microsoft Computer High Point Asheboro Kernersville
  • MOM 2000 Case Study Case Studies Microsoft Operations Manager
  • MS SQL information Systems Audit Consultancy Microsoft SQL

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    Progentís expert software programmers, relational database architects, and project management consultants can help enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to integrate SharePoint with other data sources such as SQL Server and Office Excel to build data-intensive intranets and portal sites. Progent also can provide experience with multiple web development technologies and can help businesses to build, expand, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.

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    Progent can help you to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.

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    If your company runs a UNIX or Linux environment or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can assist your whole enterprise in a broad range of security topics such as security management practices, security architecture and models, connection management products and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and business continuity preparedness. CISM and CISSP stipulate the fundamental competencies and international standards of knowledge that information security professionals are required to possess. These certification give executive management the assurance that those who have achieved their CISA or CISM certification have demonstrated the background and theory to deliver effective security management and engineering help.

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    Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.

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    Progent is a leader in cost-effectively providing enterprise-class IT support to small companies. Progent's achievement in handling the IT support requirements of the historically underserviced small business market is the cumulative outcome of key technical and process innovations that have eliminated a great deal of the conventional costs out of managing network service, injected unprecedented technical expertise into the IT service mechanism, and significantly accelerated the repair cycle.

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    Consultant Internet Carrier Selection

    Progent can provide the affordable support of online Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

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    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint Server offers a common location for your workers or clients to connect to, manage, distribute and manipulate useful data, documents, and applications and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the information theyíve developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to maintain your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    E-Mail Guard is Progent's affordable antispam and antivirus service that offers small businesses world-class protection from spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-managed spam filtering and antivirus services that defuse email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server platform, hardware technology, or geographic location.

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    Progent's seasoned solution designers and software developers can help your business to create enhancements to Microsoft Dynamics GP/Great Plains that support the special requirement of your business without losing the advantages of Windows integration and connectivity. Progent can also provide expertise with a selection of software development technologies that can be used to build integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent's certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent can assist you in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.

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    Progent is seeking to hire staff-level, solutions-oriented Microsoft accredited engineers with MCSE credentials; Cisco certified network consultants with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or equivalent security certification; and advanced system design consultants with a background in mobile access, wireless networking, high uptime, business continuity, information protection, and virtual servers. Progent also is looking for employees to work on our staff of helpdesk support technicians and remote support experts. In addition, We are looking for experienced managers able to operate effectively in Progent's high-growth, virtual office environment.

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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a repeatable workflow for restoring services rapidly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, configure, test and maintain a disaster recovery system powered by VMware SRM.

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    Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or small support organizations who provide minimal documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to each client. The discipline of detailing and organizing support records allows more effective service and avoids a slew of common problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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    Offsite Managed Data Backup/Recovery Services Support Services

    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.

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    CRISC Risk Identification Consulting Services

    Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan in case of an IT network disaster. Progent can help you define a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, non-stop network solution that addresses reliability issues involving a broad range of infrastructure technologies and processes.

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    ProSight Managed Services Professional

    Progent's ProSight family of managed services are geared to offer businesses who have small internal IT administration and support staffs with affordable help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed services include predictable network management expenses, automation of common management processes, continual absorption of the latest technology, smooth transition from older systems to modern solutions, improved alignment of information technology with strategic goals, access to seasoned network consultants, and allowing management to focus on business rather than fast-evolving information technology.

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    Progent's Cisco-certified CCIE network infrastructure experts can assist your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software support.

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    Progent's Cisco-certified wireless technology consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Progent's UNIX platform support services provide small and mid-size businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience offers you a convenient one-stop source to show you how to create and maintain a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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    Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the background to finish your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.

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    Progent's wireless site survey and predictive modeling help you to plan, implement and debug a Wi-Fi network optimized for your environment, offering your business a WLAN that delivers the reception, performance, density, QoS, data protection, and hand-off ability your company needs. Wireless site survey services from Progent include remote predictive modeling for designing a wireless LAN and on-premises site survey services for validating, tuning, and debugging an operational wireless LAN.

  • Windows Server 2016 Multi-domain clusters Onsite Technical Support Windows 2016 Disaster Recovery Support and Integration
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