Quick, Low-cost Online Computer Network Help for High Point, North Carolina Small Companies
For more than two decades, Progent has focused on providing enterprise-quality computer support to clients with small-business IT budgets. Progent has built a unique support system that features a streamlined, seamless virtual office network, custom online repair technology, a large team of engineers accredited in a wide range of IT disciplines, a Call Center operational model that promotes responsiveness and guarantees follow-up, a global group of remote support professionals, on-site support availability for the majority of most zip codes in the U.S., and a corporate culture committed to fixing network issues in the shortest time and at the lowest cost to customers.

For larger companies, Progent offers co-sourcing services to supplement the skills of your internal IT support personnel. Co-sourcing can cut costs and help meet schedules for major projects like software design and development, disaster recover/business continuity planning, security evaluations, merging datacenters, or software migrations.

Progent can in addition provide access to certified experts to help your company to plan and implement a sensible cloud strategy.

Main Technical Areas Supported by Progent for Office Networks in High Point, North Carolina
Progent provides the services of certified consultants for all facets of business network technology deployed in small and midsize organizations. Products and technologies supported by Progent's consultants include:

Support Delivery Options for High Point, North Carolina Companies
Progent has a selection of alternatives for providing small companies and local governments with cost-effective computer services for troubleshooting, consulting, hosting, and network administration. Progent's model for delivering network support services is built on the Help Desk operational structure familiar to big IT organizations. Progent's Help Desk Call Center Service Mechanism ensures rapid response, thorough activity documentation, dependable follow-up, and tight expense control across an array of IT service delivery modes that include online repairs, in-person help, high-end consulting, plus server hosting.

  • Online Support
    Progent’s Technical Response Center provides urgent and scheduled online service for Windows, Linux, Apple, and Cisco-powered systems in the U.S. and worldwide. Progent's certified support professionals can assist clients to analyze and fix network problems without the expense or delay of travel for onsite support visits. The background of Progent's IT engineers allows them to handle the majority of IT issues rapidly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-accessible signup procedure for new customers to accommodate emergency network problems and Progent bills per minute with zero sign-up charges or time minimums, so you are invoiced only for the assistance you receive. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn additional details about Progent's online network troubleshooting services.

  • On-site Service
    Progent offers on-site technical support for signed-up clients in larger cities in the United States. Progent's on-site support personnel can operate in tandem with Progent's remote service engineers to give small companies the ideal combination: on-premises support professionals when you require them plus the remote help of Progent's seasoned staff of IT engineers, security professionals, and business application developers. The wait time for on-site service calls is usually under one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite service. Learn more details about how and why to sign up for Progent's onsite computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues. for more information, see Online Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable access to world-class consultants who can provide assistance with vital technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, network protection engineering, fault tolerant it system design, server virtualization solutions, plus integration, programming and support for small business software including financials, ERP, management reporting, sales automation, and productivity suites. Progent can help with short-term projects such as office relocations and massive software migrations, extended initiatives such as management information application development and customization, database software programming and DBA services, and web design, on-going support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and network management, or urgent services like data restoration and malware removal.

  • Application Hosting
    Progent offers hosting for mission-critical business applications such as Microsoft Exchange Server and MS SQL in order to provide small businesses with greater degrees of dependability, protection, and performance than is possible using the class of on-site data center that is achievable for the majority of small companies. Because Progent utilizes the same facilities that support the gear of some of the world's biggest information technology organizations, Progent can save you the investment in building and maintaining the infrastructure required for enterprise-class environmental control, power failover, and redundant Internet access. For managed application servers, Progent can also see to it that upgrades and revisions remain current, security and efficiency is constantly tracked, and systems and data files are consistently backed up and available for complete and rapid restoration. Find out more about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small organization's servers in a setting that not only delivers the top degree of fault-tolerance and extensibility but that is also simple for clients to migrate to another service firm or to move in-house if your circumstance calls for it. Progent's Private Cloud hosting service is founded on mature virtualization technologies that permit companies with multi-vendor networks to benefit significantly on the expense of capital equipment, system support, and IT administration while achieving enterprise-class availability and an unparalleled degree of vendor alternatives. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally managed solution, can handle the mixed- platform and loosely standardized environments common with smaller companies, and keeps control of the software in the client's hands so that migrating to a different virtualized host is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers expert online consulting support to help businesses of any size connect their information networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine on-premises IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to guard endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete threat lifecycle including blocking, identification, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, applications and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and debug their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT personnel and your Progent engineering consultant so any looming issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the overall health of their network. Based on some of the top remote monitoring and management tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is intended to evaluate your company's preparedness either to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the baseline network software and office productivity programs important to the majority of small and mid-size businesses. As a Cisco-authorized partner, Progent also can provide help for an increasingly sophisticated array of infrastructure technologies such as PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless access. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-certified security professionals, CISA-authorized security audit specialists and GIAC-authorized information assurance experts can provide a business-wide perspective on network protection and can help with advanced security programs such as SIEM solutions to help companies meet business guidelines and statutory regulations for IT data protection and incident reporting.

The scope and size of Progent's engineering team offer a powerful array of benefits to clients wishing to increase the productivity of their information network within an affordable budget. These benefits include:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, in the trenches of IT service, executing a wide range of IT tasks for an extensive array of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not only world-class technical help, but also a consultant with field-tested approaches for repairing real-world IT problems rapidly. Read more details about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to bill for online service and on-site help per minute. As a result, you pay only for delivered services. Progent does not demand a more expensive rate for off-hours or urgent support, and Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for services delivered during regular working hours. Many support firms demand substantial minimum payments or bill in increments of a quarter hour or longer. Progent's one-minute pricing granularity does away with major invoices for fast repairs. Another benefit of by-the-minute billing is that clients are less inclined to allow minor problems to stay unaddressed until they grow into major ones. Read additional information about Progent's value pricing for IT outsourcing.

  • Complete Documentation of IT Services
    Progent has developed a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or small support organizations who offer minimal documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service reports given by each consultant to each client. The discipline of documenting and organizing support records allows more efficient service and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who won’t release vital service information. Learn more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent faces few competitors. Small businesses who work with independent service providers or who employ internal support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, secure, and efficient. Learn more details concerning Progent's knowledge transfer services.

Contact Progent
If your High Point, North Carolina business needs to get in touch with Progent about IT outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Network Support
For immediate remote help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    System Center 2016 Data Protection Manager offers automatic backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, implement, administer, and repair an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.

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    Progent offers technical services for medium size businesses with 100 to 250 network users. The mid-size business or work group has traditionally been an underserved part of the market for network consulting expertise. The overhead and service access practices of major third-party service organizations make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT system whose advanced technology and sophistication are frequently similar to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive network monitoring, dramatically reduces the IT maintenance costs of an SMB while providing the small company with enterprise-level support from professional, world-class experts with background in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT support appropriate by a medium size organization without budgeting enterprise prices, contact Progent.

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    Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their computer service consultants have accredited training plus broad practical backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly superior vendor help than is available to uncertified consultants, enabling Progent to deliver customers a higher level of IT support. In other cases, major credentials such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory demands by engaging the assistance of accredited IT experts.

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    Windows Enterprise Directory requires significant practical experience to configure optimally across a large corporation. Progent’s Microsoft Certified engineers are experts in planning, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progent’s fields of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy legacy version configuration objects in online Active Directory environments, and fixing failed configurations of AD and Active Directory-integrated applications.

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    Progent's ProSight portfolio of managed IT services are intended to offer organizations who maintain small internal network administration and support teams with low-cost access to enterprise-class management platforms and consulting experts. Benefits of the ProSight catalog of managed IT services include flat-rate network management costs, automation of routine administrative processes, continual adoption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of information technology with strategic objectives, guidance from veteran IT consultants, and freeing up management to concentrate on business rather than fast-evolving information technology.

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    Remote Troubleshooting iPhone and Barracuda integration

    Progent can provide affordable remote consulting to help you to design, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers online and onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your information network.

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    • network asset documentation management Technology Professional
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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of the time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it.

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    • Microsoft Proxy Server Remote Technical Support
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    Progent's certified ISA Server consultants have extensive backgrounds developing ISA Server-based security solutions for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's ProSight family of managed IT services are geared to provide organizations who have minimal internal IT administration and support teams with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight catalog of managed services include fixed IT management expenses, smart automation of common management tasks, ongoing adoption of the latest technology, smooth migration from older systems to current solutions, close fit between information technology with business goals, guidance from veteran IT consultants, and allowing management to concentrate on business rather than fast-evolving computer technology.

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    Progent's remote access and smartphone synchronization specialists can assist your business to design and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your information network, enabling you to improve the efficiency of your off-site workers.

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    Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of XenServer and other Citrix products, and can help you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your current XenServer deployment and help you to enhance consolidation, responsiveness, protection, uptime, and recoverability.

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    Progent's Cisco-certified wireless experts can assist organizations of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, range, density, scale, security compliance and ease of management required for seamless connectivity between wireless and wired network infrastructure. Progent offers affordable remote and onsite support for legacy and current 802.11ac Aironet access points and Progent can assist you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.

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    Progent's Microsoft-certified experts offer network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you design, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

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    Progent’s private cloud hosting allows small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup and restoration. Smaller organizations can take advantage of Progent’s private cloud to avoid large capital costs for the acquisition, maintenance, and management of computer equipment and data center facilities while benefiting world-class levels of network reliability and security.

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    • After Hours ProSight Email Encryption Specialist
    Top Engineers Email Outbound Content Filtering

    Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

  • MCSE Expert Certified Outsourced Programming Custom Web Contract Programming XTML
  • MS Dynamics NAV ERP Support and Setup MS Dynamics NAV ERP Network Engineer
  • Mandriva Linux Consulting Services Technical Support Linux
  • Microsoft Certified Expert Project Server Time Reporting Applications Consultants Support and Help Project Server 2013
  • Microsoft Certified Partner SQL Server 2019 High Availability Network Consulting Technical Support SQL Server 2019 Enterprise
  • Microsoft Network Technical Support Organizations North Carolina Triad
  • Microsoft Exchange Server 2010 Migration Professionals Microsoft Exchange Server 2010 Upgrade Consultant
  • Microsoft Exchange Technical Support Services Exchange 2013 Upgrade Consulting

    • Integration Firm Amazon EC2 endpoint
    Amazon EC2 migration Integration Companies

    Progent offers cost-effective remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS resources. Progent can provide as-needed expertise to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.

  • Microsoft Expert 64-bit Upgrade Support and Setup 64-bit Upgrade Remote Support Services

    • Microsoft Windows 2003 Support
    Windows Server 2003 Services

    Progent's Microsoft-certified Windows 2003 Server engineers can provide network support and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, administration, and maintenance offerings include network planning, deployment, project management, on-premises and remote technical support and repair, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

  • Microsoft Experts Hybrid Exchange Online and Exchange on-premises Remote Support Services 24/7 Office 365 authentication Network Engineer
  • Security Consulting Firm Urgent Network High Point Asheboro Kernersville
  • Microsoft Experts Windows Server 2008 Security Technical Support Microsoft Windows Server 2008 R2 Consultants
  • Microsoft Office 365 Deployment Readiness Consulting Office 365 Deployment Readiness Integration
  • Microsoft Proxy Server Support Outsourcing ISA 2004 Enterprise Edition Server Network Consultant
  • Microsoft Voice over IP Technology Professional Microsoft Office Communications Server 2007 Support and Integration
  • Microsoft Windows Server Failover Cluster Integration Windows 2012 R2 Cluster Shared Volumes Help and Support
  • North Carolina Triad Small Business Network IT Outsourcing
  • Network Consulting Cisco Firepower NGFW Firewalls Cisco Firepower 9300 Series Firewalls Network Consulting
  • Network Consulting Exchange 2010 Exchange Server 2010 Troubleshooting
  • Nexus Switch VXLAN Technical Support Nexus Switch IT Services
  • Office 365 Exchange migration Support and Integration Information Technology Consulting Office 365 hybrid solutions for Exchange
  • Microsoft Windows Server Consulting High Point North Carolina
  • Office 365 authentication Technology Consulting Office 365 migration PowerShell Consulting Services
  • Office Communications Server 2007 Consultant Services Online Support Services Microsoft Office Communications Server
  • Microsoft Computer Support Organization High Point
  • Offsite Workforce Video Conferencing Support and Setup Remote Workers Video Conferencing Outsourcing
  • Online Support Services Cisco PIX Firewall Migration Cisco PIX Firewall Professionals

    • Automated Server Management Consulting Services
    Server Monitoring Consulting

    ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt your business.

  • Palo Alto Networks PAN-OS Cybersecurity Company 24x7 Palo Alto Networks FireWalls Security Tech Services
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  • Private Cloud Virtual Datacenter Hosting Consultancy ProSight VM Hosting Consultant
  • ProSight Email Zero Hour Protection Professional ProSight Email Guard Content Filtering Consulting Services
  • ProSight Spam Filtering Engineer Email Image Spam Protection Consultant
  • ProSight certificate expiration management Consulting ProSight network infrastructure documentation management Professionals
  • Professional Collocation Professionals Sarbane Oxley Compliance
  • Professionals Email Encryption Key Management ProSight Email Guard AES Encryption Specialists
  • Professionals Solaris Remote Linux Online Specialist
  • Top Quality Windows Security Technical Support Company High Point, NC
  • Remote Consulting Remote Employees Collaboration At Home Workers Collaboration Software Support Outsourcing
  • Remote Consulting Windows PC Simulation on Mac Windows Desktop Simulation on Apple Mac Online Troubleshooting
  • Remote Employees Data Protection Network Engineer At Home Workers Data Protection Online Help
  • SCOM 2012 Migration Engineer Online Troubleshooting SCOM 2012 Infrastructure Monitoring
  • SCVMM 2016 Security Information Technology Consulting Onsite Technical Support VMM 2016 Database
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    • Network Consulting Firm UNIX Online
    Solaris Remote Technology Professional

    Progent provides national urgent phone support and troubleshooting services for businesses who operate Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows products. Remote IT help provides maximum leverage for your information technology dollar by extending user productivity and shortening the hours charged for network analysis and repair. Sophisticated online access utilities and skilled technicians and consultants allow Progent to handle the majority of IT problems without wasting time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated by telephone or through a mix of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security professionals to assist you with the toughest network problems.

  • SMS Server Upgrade Technology Consulting Microsoft Expert Configuration SMS Server Migration
  • SQL Server 2008 Upgrade Consultant Microsoft SQL Specialists
  • SQL Server 2017 and Power BI Professional SQL Server 2017 Always Encrypted Technical Consultant
  • SQL Server Installation support Top Rated Microsoft SQL Server IT Consulting Firm

    • Microsoft Dynamics GP ERP Specialists
    Microsoft Dynamics GP Online Troubleshooting

    Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by delivering easy availability of strategic data and a rapid ROI. Dynamics GP/Great Plains confers major business benefits including its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize procedures throughout your business, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize cash flow. Progent can show you how to set up and manage a robust, safe server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Dynamics GP business management system.

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  • Small Business Online Troubleshooting Small Business Server Integrators

    • Online Technical Support Microsoft Dynamics GP ERP
    Dynamics GP Accounting Outsourcing

    Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis package based, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and configure, and with its modular approach you can purchase only the capability you currently require, with the option to add clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains support experts can show you how to install, customize and administer the latest release of Microsoft Dynamics GP or migrate smoothly from an older edition.

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  • Tennessee Service Indiana Computer Consultancy Company

    • Best Live Online Windows 10 Training Professional
    After Hours Live Online Microsoft Office Learning

    Progent's virtual classroom webinars provide small companies the cost savings, convenience, and versatility of web-based learning plus the effective training techniques of experienced teachers who employ the latest technology to simulate live, interactive classes. Progent offers online education for key desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management reporting products such as Microsoft Dynamics GP; as well as other popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

  • Top Configuration Hybrid Exchange Online and Exchange on-premises Exchange admin center Remote Support
  • Troubleshooting Microsoft Hyper-V 3.0 Server Consolidation Hyper-V 3.0 Virtual Server Engineer
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  • Urgent Network Network Manager High Point North Carolina 24-Hour Microsoft Computer Networking Specialist High Point Burlington Lexington Thomasville
  • Urgent Technology Professional VMware Server Virtualization Consultant VMware vCloud Director vCD
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  • VMware vRealize Orchestrator vRO Consultancy Services VMware NSX Security

    • Google GCP Cloud Vision Services
    Consultancy Google Cloud Windows

    Progent offers cost-effective remote and onsite support to assist organizations to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.

  • Virtual Server Administration Website Support and Help Support and Setup Hyper-V 3.0 Server

    • 24-Hour Setup and Support Catalyst 6500 Switch
    Catalyst Switch EVN Integration

    Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move efficiently from legacy switches to current devices.

  • Virtualization Consult Server Virtualization Onsite Technical Support
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  • Windows 10 Cortana Remote Troubleshooting Top Ranked Windows 10 Business Store Portal Remote Technical Support
  • Windows 2000 Online Support Microsoft Windows 2000 Technical Support

    • VoIP soft phones Engineer Contractor Jobs
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    Progent's company culture will make you a better consulting professional by enhancing your technical knowledge and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the best professional talent for you to work with, providing an advanced network and communications infrastructure, running custom software tools to enable the maximum quality of support, and by optimizing our business structures for finding and retaining customers.

  • Windows 2003 Server Information Technology Consulting Windows 2003 Server Online Troubleshooting

    • External Network Security Inventory Engineer
    Consultant External Network Security Inventory

    Progent offers two ultra-affordable service bundles designed to enable small companies to receive an objective security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from a secure machine inside your firewall to determine vulnerabilities to inside attacks. The two security inventory services are set up and executed from a secured remote location.

  • Windows 2003 Support Outsourcing Windows 2003 Professional
  • Windows 7 Training Configuration Windows 7 Training Network Engineer

    • 64-bit Processing Engineers
    Top Rated 64-bit Computing Consultant Services

    Progent’s Microsoft-premier consultants can help you to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of upgrading to 64-bit processing, design an efficient migration strategy that reduces operational disruptions, and deliver inexpensive, professional online help to assist your organization to install 64-bit operating systems and applications on your current hardware.

  • Windows Server Essentials Backup Professional Windows Server 2012 R2 Essentials Consulting
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  • iPhone Security Computer Engineer Integration Support VMware Security
  • installation and Administration Small Office Small Office Network Engineers
  • North Carolina Triad Server Consultants Networking
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