Affordable Computer Support from Microsoft and Cisco certified Consultants for Businesses in Hollywood, FL
By offering world-class know-how whenever you need it, providing in-depth knowledge for key business applications, providing innovative services such as virtual data center hosting, billing only for help you receive, and charging no sign-up fees or retainers for standard services, Progent allows you to increase the business value of your information network and reduce service expenses. Progent recognizes that network security, dependability, and performance are as critical to small businesses as to large enterprises but that smaller organizations lack the economy of scale to invest heavily in computer networks and in-house support groups. Progent's basic value proposition is that no network consulting organization can equal Progent's ability to provide the network support your business needs when you require it and at a cost you can justify.
For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to supplement the technical skills of your internal IT service personnel. Co-sourcing can save money and minimize technical risks for major projects such as application design and development, business continuity preparedness, security evaluations, merging datacenters, or technology migrations.
Progent can in addition offer the services of certified experts to assist your company to plan and implement a sensible cloud strategy.
Main Technical Areas Supported by Progent for Office Networks in Hollywood, Florida
Progent provides the services of certified experts for all facets of business network technology deployed in small organizations. Technologies serviced by Progent's consultants include:
Support Delivery Options Available for Hollywood, Florida Companies
Progent offers a selection of alternatives for providing small companies with affordable computer services for troubleshooting, consulting, hosting, and network management. Progent's paradigm for providing computer support is built on the Help Desk operational structure familiar to big IT groups. Progent's Help Desk Service Model promotes fast support, comprehensive service documentation, dependable follow-up, and strict cost monitoring across an array of network service delivery modes that include remote troubleshooting, on-premises support, top-level consulting, as well as server hosting.
Progent's Low-Cost Managed Services for Outsourcing IT Management
- Remote Support
Progentís Technical Response Center provides urgent and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's seasoned service experts can help clients to analyze and fix network issues without the expense or time loss of on-premises service visits. The experience of Progent's network engineers allows them to resolve the majority of network issues quickly. For the toughest issues, Progent's depth of expertise allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible registration procedure for new customers to address emergency network problems and Progent charges per minute with zero sign-up fees or minimums, so you pay only for the support you receive. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security professionals. Learn additional details concerning Progent's remote computer troubleshooting expertise.
- On-site Service
Progent offers on-site technical support for registered clients in major metropolitan areas in the United States. Progent's on-site support personnel can work in tandem with Progent's remote support engineers to deliver small and midsize companies the ideal combination: in-person service technicians when you need them plus the on-line expertise of Progent's seasoned team of network consultants, security professionals, and business application programmers. The response time for on-site service calls is typically under one business day. There is no start-up or retainer fee for becoming a Progent client for onsite support. Learn more concerning how and why to register for Progent's in-person computer support services.
- Help Desk Call Center
Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all facets of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems. for more information, see Online Help Desk Services.
- IT Consulting Services
Progent provides small businesses budget-friendly access to enterprise-class consultants who can deliver help with critical technologies including
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network infrastructure, company-wide network security engineering, fault tolerant it system engineering, virtual server solutions, plus integration, programming and support for small business applications such as financials, ERP and MRP, reporting, CRM, and productivity software. Progent can help with one-time projects including site moves and major system upgrades, longer term initiatives such as management analytics software development and support, database application development and DBA services, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure health monitoring and network administration, or urgent services like data restoration and malware cleanup.
- Application Server Hosting
Progent offers hosting for mission-critical applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small companies with higher levels of reliability, protection, and performance than is feasible using the type of on-site data center that is achievable for the majority of small and midsize organizations. Because Progent uses the same data centers that support the gear of many of the world's largest information technology organizations, Progent can eliminate the cost of building and maintaining the infrastructure needed for world-class environmental control, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also see to it that upgrades and revisions stay updated, protection and efficiency is constantly tracked, and systems are regularly backed up and ready for complete and prompt restoration. Learn more about Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting provides complete hosting for the entirety of a small or midsize company's servers in an environment that not only provides the highest level of availability and scalability but that is also convenient for customers to transfer to a different support firm or to move in-house if your business situation warrants it. Progent's Private Cloud hosting service is based on tested virtualization techniques that permit companies with mixed networks to benefit significantly on the costs of hardware, infrastructure maintenance, and network administration while getting enterprise-class dependability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally administered solution, can handle the mixed- OS and loosely standardized networks typical of small companies, and retains ownership of the software licenses in the client's hands so that migrating to a new virtual host is quick, reliable, and affordable. This avoids ending up a captive to a specific hosting service while still offering all the economies related to ASP and SaaS hosting services.
- Hybrid Cloud Planning and Integration Services
Progent can provide expert online consulting support to help companies of all sizes integrate their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine local resources along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Progent's value-priced ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire threat lifecycle including blocking, detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver economical in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.
- ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your Progent consultant so all potential problems can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an objective evaluation of the health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime. See more about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery expert. The interview is designed to help evaluate your company's preparedness either to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Is the Right Choice for Hollywood, Florida Businesses
Progent's size, breadth and depth of technical skill, and familiarity with corporate network support enable small businesses to avoid the problems related to over dependence on small service firms or freelance consultants.
Working with Progent's Experts enables your company to:
- Avoid Over Reliance on Individual Consultants
For network services, small businesses sometimes rely excessively on independent engineers. Though freelance support providers carry lower overhead than more substantial support organizations and can typically charge nominally lower rates, they are occasionally too overworked to react quickly to urgent situations. If an independent consultant is busy with different client, ill, on travelling, or in training, the absence of replacement staff may require your business to go without assistance in case of a crisis. The more your small business expands, system downtime or problems with critical applications get more expensive. The dollars you believed you were saving on a freelancer can disappear fast because of lost productivity. Also, when freelance engineers encounter unfamiliar problems, the unavailability of a big engineering team to fall back on for help requires them to learn with the meter running while your company ends up footing the costs for their ongoing training.
- Have Access to Certified Professionals in Sophisticated Network Solutions
The majority of smaller support firms or freelance engineers who concentrate on small business network support may excel at providing routine solutions but lack the experience to deal cost-effectively with complicated network infrastructures with a variety of operating systems, many offices, VoIP systems, remote workers, interconnected accounting and operational applications, eCommerce, and specialized business applications. Progent's background with global companies and Progent's extensive team of experts can benefit your company because big-company environments are inherently complicated, support issues require in-depth understanding of in many technical disciplines, and reaching a high degree of robustness, availability, and protection calls for industry-tested leading practices.
- Build a Firm Foundation for Growth
Small businesses typically begin with an IT system cobbled together on a tight budget. Lacking a carefully designed basis, a series of band-aid repairs often get thrown onto of a weak structure. As a company evolves, reliability and expandability issues can hinder the productivity of the business. Such networks require thorough evaluation, intelligent business analysis, and in-depth experience to migrate to an IT infrastructure that can act as the reliable foundation to meet current business needs and ease future expansion.
- Partner with Solution Providers, Not Product Resellers
Smaller businesses require guidance and education to work through an ever more complex array of technology alternatives available for accelerating growth and improving productivity. Businesses do not need a network engineer or service organization that attempts to promote products. Progent avoids conflicts of interest by not reselling hardware and software. Progent sells services only. This allows Progent to match technical support services with the real interests of customers. Combining IT support and product selling can lead to a conflict where the proposed solution is based on a predetermined technology instead of being driven by the true needs of a customer.
Get in Touch with Progent
If your Hollywood, Florida business needs to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.
Immediate Online Network Assistance
For immediate remote technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).