Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most popular solutions for maintaining mobile connectivity to email, calendars, web applications, and other vital business information. Progent can provide Honolulu, Hawaii companies the services of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or migrate smoothly to a current mobile platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-qualified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient remote support capabilities, gives small companies an affordable alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and support BlackBerry devices across your company, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange Server, Lotus, or Novell GroupWise users to send and receive messages that stay encrypted in wireless transit to provide optimum security. BlackBerry BES Server also simplifies a broad variety of crucial management tasks ranging from smartphone configuration and updates to mobile security and high availability.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user and group configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-qualified consultants can also help your company to use BES Server to perform key procedures not available with the less advanced BES Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the integrity of your BlackBerry system

Progent's Online BlackBerry-Certified Technical Support is Fast and Affordable
For businesses in Honolulu, Hawaii who require quick and economical help from an authorized RIM BlackBerry support expert, Progent delivers efficient online assistance from a veteran network support team who have delivered IT solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote support eliminates travel costs and enables specialists to solve problems rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide professional support in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry engineers can also help you to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help your company to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements analysis, solution design, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-qualified security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about professional expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.
















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