Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were once among the most popular solutions for achieving location-independent access to email, calendars, web applications, and other vital business data. Progent offers Honolulu, Hawaii companies the services of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry deployments or transition smoothly to a current smartphone solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has become the norm for companies regardless of size, effective deployment and support of RIM BlackBerry technology has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently resort to outside support firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an affordable alternative for incorporating BlackBerry products seamlessly into their information network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.

Hawaiian Islands Contact Information:
Progent offers consulting services and onsite technical support throughout the Hawaiian Islands.

Onsite IT Consulting
Progent locations in Hawaiian Islands

City Address Phone Link
Honolulu 1003 Bishop Street, Suite 2700
Honolulu, HI 96813
(808) 466-7069 Honolulu Network Support Services


Integration Support Services for BlackBerry BES Server
RIM's advanced solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted during transit to ensure maximum security. BlackBerry BES Server also streamlines a broad selection of crucial administrative jobs ranging from BlackBerry setup and upgrades to wireless security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control client configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BES Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BES Server's high-availability infrastructure based on virtual servers
  • Install BlackBerry smartphones remotely
  • Establish custom management roles
  • Automatically track and report on the integrity of your system

Progent's Online BlackBerry-premier Support is Fast and Economical
For businesses in Honolulu, Hawaii who require fast and economical access to a qualified RIM BlackBerry support expert, Progent provides effective online assistance from a seasoned support team who have delivered IT solutions to companies in every state in the country. (See Progent's customer testimonials.)

Online support avoids travel costs and enables specialists to solve problems quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide professional support in fields such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, system design, deployment planning and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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  • Specialists macOS Online Troubleshooting
    Mac Technical Support Consultant

    Progent offers national remote technical support and troubleshooting services for companies who run Apple macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's consultants offer macOS and OS X clients a range of IT services such as desktop assistance, migration to the latest version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or moving to Apple's iCloud services. Remote technical support offers optimum return for your information technology budget by preserving client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access tools and experienced technicians and consultants combine to enable Progent to solve most IT problems without squandering time and money by traveling to your site. In most of cases your network problems can be remediated by telephone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist you with the most challenging network issues.

  • Top Unified Communications Manager Technology Consulting Unified Communications Manager Express Specialist
  • Urgent Dynamics GP BizTalk Adapter Consultant Urgent Dynamics GP Integration Manager Engineers

  • Microsoft Certified MAS 90 Design Firm
    MRP Programming Firm

    Besides offering the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group online training customized to meet your specific needs. Progent's experts also can show you how to build and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.

  • Urgent Exchange Server Hosting Engineer Professionals Microsoft Exchange Hosting
  • Urgent Offsite BDR Services Online Consulting ProSight Data Backup and Restore Services Professional

  • Microsoft Virtual Machines IT Consultants
    24-Hour Microsoft Server Virtualization Integration

    Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server operating system and based on technology first developed by Connectix, provides the power necessary to carry out hardware reduction, software upgrade, and server quarantine projects through virtualization technology in an enterprise-class IT environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to enhance operational efficiency in application programming and testing, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can help your business to assess and deploy MS Virtual Server 2005.

  • Windows 2008 Active Directory Technology Consulting Microsoft AD Consult
  • Windows 2016 Disaster Recovery Online Help Online Consulting Windows Server 2016 Stretch Clusters
  • Windows Server 2000 Migration Consulting Windows 2000 Remote Technical Support

  • Top Palo Alto Networks PAN-OS Network Consultant
    Palo Alto Networks App-ID Security Company

    Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security ecosystem that extends across your on-premises and cloud-based assets and protects all users at any location with any endpoint device.

  • Windows Server 2016 Load Balancing Computer Consultants Windows Server 2016 Hybrid Solutions On-site Technical Support
  • Windows Server Essentials Hyper-V Consultant Windows Server Essentials Disaster Recovery Engineers
  • Windows and Linux Computer Consultants Linux, Windows Consulting Services
  • Work at Home Employees Consulting Services in Honolulu - Collaboration Technology Consulting Experts Honolulu, HI Top Honolulu Remote Workforce Collaboration Systems Consulting Experts Honolulu
  • BlackBerry Enterprise Server Information Technology Outsourcing
  • Work from Home VoIP Remote Support Work from Home VoIP Network Consultants
  • iPad IT Consultants Onsite Technical Support iPad
  • RIM BlackBerry Computer Network Consulting company

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