Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once among the most popular solutions for achieving anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent can provide Honolulu, Hawaii businesses the expertise of BlackBerry-certified consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small business networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and maintenance of BlackBerry technology has grown more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an economical alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Integration Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry devices, offering a single solution for controlling key tasks such as smartphone installation, updates, and deactivation and also offering a solid foundation for security and high availability. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry BES Server Configuration Support

BES Server offers a wealth of data protection options beginning with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great versatility in selecting degrees of protection to match the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can help your company to select powerful security functions and activate them remotely. Examples of these wirelessly configurable security settings include:

  • Disable a smartphone
  • Erase data from a lost BlackBerry device
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to prevent mobile users from loading or executing unsafe or prohibited software. Progent can help you to choose blocking processes like:

  • List exactly what applications are allowed on the device
  • Prevent third-party software from allocating persistent storage on the smartphone
  • Select which functions external software can use on the device
  • Limit the kinds of access external software running on the device can initialize
  • Prevent all external applications from being loaded or executed on the BlackBerry smartphone

Expert BlackBerry Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available online to provide expert assistance to companies in the Honolulu area or throughout the state of Hawaii. Progent's seasoned remote technical support experts have helped IT organizations resolve computer problems and reduce support costs in each state in the U.S. and built a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a broad array of issues related to BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can also assist you to resolve a wide array of issues associated with synchronization, device detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs low and, by resolving problems promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs assessment, solution design, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, processors and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry expert can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Qualified Expert
In order to contact Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.