Cisco Remote and On-site Network Support
Honolulu Business Computer Systems
For companies of any size in Honolulu Hawaii, Progent can provide easy, quick, and economical communication with CCIE-Premier engineers. Cisco CCIEs are world-class network professionals who achieve this prestigious certification by completing rigorous testing overseen by Cisco. CCIEs can handle the most complex issues associated with network interfacing, troubleshooting, and optimization. Progent’s CCIE-certified support specialists work closely with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving program patches to fix problems. A Cisco certified CCIE can isolate the source of network problems stemming from hardware or applications.
Progent offers affordable remote access to a CCIE specialist so that your company has the opportunity to get high-level help for complex network problems that are impacting business productivity but are beyond the scope of your local IT maintenance organization. Progent's CCIE-Premier engineers can access your network via state-of-the-art remote support utilities that allow them to perform fast and economical diagnosis and resolution of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide Internet providers, and consequently their services are not readily accessible to the general public. Progent is among the few support firms to make CCIEs available to assist small and medium sized companies. Also, Progent offers fast contact with a CCIE by phone so that you can get timely support for urgent network issues that are reducing business productivity. To learn how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's online network support.
Hawaiian Islands Contact Information:
Progent offers consulting services and onsite technical support throughout the Hawaiian Islands.
| City | Address | Phone | Link |
| Honolulu | 1003 Bishop Street, Suite 2700 Honolulu, HI 96813 United States |
(808) 466-7069 | Honolulu Network Support Services |
Progent maintains one of the largest teams of Cisco-premier CCIE consultants of any independent consulting company in the United States. Consequently, Progent can provide world-class skill in delivering networking solutions based on Cisco technology. Because Progent is also a Microsoft Partner and offers expert application help for a wide range of popular applications, Progent can deliver end-to-end IT solutions that optimize the business value of your information system.
CCIEs represent an excellent value because their deep expertise enables them to solve the most complex problems rapidly. In typical instances, less qualified engineers can burn up hours or days wrestling with a task that an experienced CCIE can solve in a few minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have multiple advanced industry credentials including Microsoft MCSE, and a major network security certification such as CISSP or CISA. This allows Progent to offer end-to-end services that incorporate a wide array of technologies without requiring needless expenses and interruptions orchestrating too many specialists.
To learn more details about Progent's consulting support for Cisco technology, choose a subject:
- Introduction to Cisco Consulting Services
- Timely Remote Support from a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower Firewalls: Integration and Management Support
- Cisco ASA 5500-X Firewalls with Firepower: Configuration and Troubleshooting Support
- ASA 5500 Firewalls Management Services
- PIX Series Firewall Troubleshooting Help
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Consulting Help
- Cisco Aironet Wireless Access Points Engineering Help
- Cisco Small Business WiFi APs Engineering Expertise
- Catalyst 802.11ax Wi-Fi 6 Wireless Access Points Solution Design, Deployment and Debugging Consulting
- Cisco Wireless Controllers Support Services
- Meraki Access Points Design Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
- Cisco VoIP Phones and IP Video Phones Consulting and Wireless IP Phone Configuration
- Cisco Jabber Configuration and Troubleshooting Expertise
- Cisco Catalyst Switches Engineering Services
- Nexus Switches Consulting and Support Expertise
- Meraki MS Switches Configuration and Maintenance Services
- Cisco VPN and Security Consulting Assistance
- SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Design Solutions for Cisco-powered Data Centers
- Infrastructure Optimization Services for Service Providers
- Remote Management Strategies for Cisco-powered Environments
- NetApp and Cisco Private Cloud Architecture Consulting Services
Progent can also provide a wide range of consulting expertise in vital practice areas to assist businesses to convert Cisco networking technology into an integrated IT system that delivers strategic advantage. A few of the services offered by Progent's experts include project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network design and integration, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, network security vulnerability assessment, database administration and database development services, and temporary CIO consulting services.
Progent can also assist your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud hosted resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
By offering a convenient centralized source for network generalists and application experts, Progent is able to deliver timely, inexpensive, and thorough IT solutions that match the unique requirements of businesses in Honolulu Hawaii.
An index of content::
Slackware Linux Consultants
Slackware Linux Engineers
Progent's Linux consulting services provide small and mid-size companies and developers support for managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Cisco Firepower Configuration Onsite Technical Support
Firepower Firewalls Online Help
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Tracking Service Costs Technical Support Services
Cisco and Microsoft Service Database Remote Troubleshooting
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide scant documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation sent by each staff member to each client. The practice of documenting and organizing service records allows more efficient service and avoids a variety of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of vital service information.
Symantec VPN Intrusion Detection
Symantec VelociRaptor Protecting
Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or help you migrate to current firewall technology. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your single resource for on-going technical support, maintenance, training, and security expertise.
Windows, UNIX, Solaris Remote Technical Support
Windows, UNIX, Solaris Computer Consultant
Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
8800-EX Wireless IP Phone Engineer
VoIP Phones Online Troubleshooting
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
SharePoint application development Consultant
SharePoint Development Firms
Progent’s team of expert software programmers, relational database designers, and program managers can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can help clients plug expertise gaps by offering relational database designers and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with additional applications like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development tools and can help clients to create, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.
Immediate MOM 2005 Example Application
Case Study MOM 2005
Before Progent’s Microsoft Operations Manager solution, network issues were handled reactively, once users complained about them. With the benefit of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now fix network troubles before they becomes serious enough to disrupt network availability. Because of MOM, Progent can deal with incipient problems before customers know that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to deliver small business networks enterprise-class service continuity, safety and performance.
Microsoft Certified Intune Mobile Device Management Support Consultant
Microsoft Intune Network Security Consulting
Progent's network consultants can help your company to automate desktop PC update and patch deployment by delivering expertise with administration solutions such as Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Microsoft Certified Windows 2012 Cluster Shared Volumes Engineer
Remote Consulting Windows 2012 Failover Clustering
Progent's certified failover clustering consultants can help companies of all sizes to assess the advantages of deploying Windows Server 2012 clustering to create an advanced high-availability/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to automate the management of failover clusters.
MS Microsoft Virtual Server Specialists
24/7 Microsoft Server Consolidation On-site Support
Microsoft Virtual Server, run on the Windows Server platform and powered by technology originally developed by Connectix, provides the performance needed to carry out server consolidation, software upgrade, and server quarantine projects through virtualization technology in an enterprise-class computing network with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in software development and piloting, upgrading from outdated line-of-business software, and server consolidation. Progent's certified Virtual Server consultants can assist your company to assess and deploy MS Virtual Server 2005.
Exchange 2019 Cloud Voicemail Outsourcing
Exchange 2019 Migration Configuration
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
Remote SBS 2011 IT Consultant
Microsoft SBS 2008 Support Services
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server 2011 requires an IT expert with real-world background and extensive experience in planning and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and servicing network solutions powered by the SBS line of servers and programs.
SQL Programming
Developer MS SQL Server
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of high-end applications that can give your business a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
NetApp MetroCluster Disaster Recovery Engineers
NetApp MetroCluster Disk Pools Engineers
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to provide fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's team of veteran network experts can help you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network, and testing your MetroCluster DR solution to prove adherence with information assurance standards and government requirements.
Consultant NetDocuments Integration
NetDocuments Upgrade Technology Professional
NetDocuments (NetDocs) is a cloud-based document management system built for the legal profession. Progent can provide online guidance from NetDocuments experts to assist legal departments and law firms to design, configure, manage, tune, or debug a document management system solution powered by NetDocs.
XenApp Support and Setup
Citrix Virtual Application Delivery Consultancy
Progent's Citrix-certified experts can assist you to plan, implement, manage, and support a virtualized Windows application delivery solution built on XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and support a remote datacenter that offers high availability, advanced security, and fast disaster recovery.
Navision Design and Installation
Installation support Navision
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training tailored to address your particular needs. Progent's experts also can help you integrate and support a secure, reliable network infrastructure to support your ERP, MRP and accounting applications.
Zero-downtime Network Specialist
Disaster Recovery Specialist
Progent’s Disaster Recovery/Business Continuity specialists have extensive backgrounds helping small businesses to reduce system downtime by providing affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, backup/restore solutions, and transparent maintenance. Progent’s business continuity experts can help you to develop and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progent’s disaster recovery engineers can assist you to design, implement, and support fault-tolerant technologies including non-stop Internet connectivity, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
SCCM Site Hierarchy Remote Support Services
24 Hour SCCM Endpoint Protection Online Support Services
Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health monitoring, allows secure self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help you with any aspect of planning, installing, using and repairing a SCCM solution for local, cloud, or hybrid networks.
Windows Server 2003 Services
Windows 2003 Server Information Technology Consulting
Progent's Microsoft-certified Windows Server 2003 engineers offer computer help and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, integration, administration, and maintenance services include system design, deployment, project management, on-site and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Remote Consulting Cisco Planning
Cisco VoIP Support Group
Progent's Cisco-certified CCIE network experts can assist you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Integration Offsite Workers Collaboration Software
Remote Employees Collaboration Software Support Services
Progent can help small and mid-size companies to set up collaboration applications to enable their telecommuters to engage in positive teamwork with colleagues and clients.
Android printing Help and Support
Android and Skype for Business integration Network Consultant
Progent's seasoned team of network consultants and subject matter experts have extensive background providing online and onsite assistance for businesses of all sizes who need to integrate Android phones into their information systems so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of skills to resolve network issues that involve multiple manufacturers and that entail a combination of older and up-to-date information technology. Progent offers cost-effective remote consulting to assist you with any aspect of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you complete strategic network initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and operate Android phones and tablets efficiently.
High-Availability Data Centers Consultant Services
Internet Data Center Consulting
Progent's Data Center consultants can help you identify fault-tolerant data centers that match the specific needs of your business. High availability colocation sites are especially appealing to small companies due to of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to build an in-house data center that offers even a minimum degree of fault tolerance is financially prohibitive for most small organizations. Progent can help you reap all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of engineering and support services.
Top Rated Cisco Expert Consultant Help Desk Call Center
Help Desk Specialists
The Helpdesk service delivery model used by Progent gives small businesses an effective option to dependence on freelance consultants by offering broad expertise accessible to multiple support teams, optional 24x7 availability of emergency help, fast escalation to top-level engineers for handling the most difficult problems, service consistency and reliability, prompt follow through overseen by veteran service managers, a selection of easy-to-use techniques for initiating support tasks, plus excellent progress transparency made possible by ticket tracking and available via a web-based portal.
Enterprise Windows Networking Support
24x7 Enterprise Windows 2000 On-site and Remote Support
For enterprises with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco system specialists offer a range of network support services such as project management, SOX compliance, office relocations, corporate security, system architecture, on-site or phone-based branch office support, and technical support for co-location hosting environments. A Progent IT architect can help you design a multi-site network that makes efficient use of collocation services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises plan, deploy and support major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.
VMware SRM Specialists
VMware vCenter Orchestrator Technology Professional
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a consistent workflow for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service restoration, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and manage a disaster recovery solution powered by VMware SRM.
SQL Server Capacity Planning Outsourced Programming
MS SQL Security Company
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge enterprise-class programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Microsoft Exchange 2003 Upgrade Configuration
Microsoft Exchange 2003 Upgrade IT Consultants
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Windows 7 Training Professional
Microsoft Windows 7 Migration Remote Technical Support
Progent's certified engineers offers remote and onsite consulting services to help your company to manage, support, and repair computers powered by Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, disaster recovery, online connectivity, mobile device management, Wi-Fi network design, and 24x7 system monitoring and alerts.
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