In addition to providing fast access to high-level network professionals and subject matter experts to help Honolulu, Hawaii organizations to resolve discrete technical issues or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more generalized assistance such as desktop support, network management, and Call Center services. Short-term staffing makes it possible for organizations to deal with anticipated or unexpected increases in the need for network personnel, which may be caused by scenarios like company mergers, data center moves, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term staffing can also cover voids left by the absence of in-house IT personnel due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary IT Staffing Program
Progent's temporary staffing services give organizations the flexibility to respond to surges in demand for network services without dealing with the expense and hassle that come with reviewing and hiring reliable IT personnel and without the burden of adding to your permanent head count.
Important aspects of Progent's temporary staffing services include:
Progent's Co-managed Center Service
- Fast access to proven IT professionals
- Easy initiation, cessation, and re-engagement of services
- Seamless extension of your in-house network support team
- Full reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
- Strong relationship with a world-class, full-spectrum resource for network support
Progent's shared Help Desk service is a proven on-going staff augmentation option that allows IT groups to divide the responsibilities of Call Center support transparently between their internal IT personnel and Progent's extensive team of IT support specialists. Working as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center program is a collaborative service alternative powered by the leading group professional services tool for managing, service requests, ticketing, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of background providing online and on-premises network services for businesses of all sizes throughout the U.S. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Honolulu, Hawaii Businesses
Progent's seasoned roster of certified engineers can deliver Honolulu, Hawaii companies a wide range of remote technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:
Contact Progent for Temporary IT Staffing for Honolulu, Hawaii Organizations
To find out more about Progent's short-term supplemental staffing services for Honolulu, Hawaii businesses, call 800-993-9400 or visit Contact Progent.