Cybersecurity and Information Assurance Consulting
Honolulu Business Computer Network Environments
To get immediate online help with computer security problems, companies in Honolulu Hawaii have access to world-class expertise from Progent's certified security engineers. Progent's remote support consultants are available to provide effective and economical assistance with security emergencies that are impacting the viability of your IT network. Progent's accredited consultants are premier to support environments powered by Microsoft, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide world-class help for key cybersecurity and recovery technologies including AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore validation and testing, immutable backup, and off-premises backup. Progent's broad selection of consulting services encompasses firewall technology, email security, secure system infrastructure, and disaster recovery planning. Progent's support staff has been awarded the world's most advanced security certifications including GIAC and Information System Security Architecture Professional.
Progent offers online security assistance on a per-minute basis with no minimum call duration and without additional charges for setup or after hours support. By billing by the minute and by delivering world-class expertise, Progent's pricing model keeps costs low and eliminates situations where quick fixes result in big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may be slower to recognize a breach and are less able to mount a rapid and coordinated response. The more lateral progress ransomware is able to manage inside a victim's network, the longer it takes to recover core IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide you to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help businesses to locate and quarantine infected devices and protect clean resources from being compromised. If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
If you are currently fighting a network security emergency other than ransomware, visit Progent's Urgent Remote Technical Support to see how to receive fast aid. Progent has a pool of veteran cybersecurity specialists who can provide remote and onsite assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security posture to guard against future attacks.
For companies that have planned in advance for an attack, the formal incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a serious security incident.
Overview of Progent's Security Services
Managing data security and planning for restoring vital information and systems following a security breach requires an on-going effort involving a variety of tools and processes. Progent's security professionals can support your organization at whatever level in your efforts to guard your information network, from security assessments to creating a comprehensive security plan. Some technologies supported by Progent's experts include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Protection from Email-Borne Spam and Viruses.
Designing and Implementing Secure Environments
Any business should have a carefully thought out security plan that includes both proactive and reactive steps. The proactive plan is a collection of precautions that helps to minimize vulnerabilities. The reactive strategy defines procedures to assist security staff to assess the damage resulting from an attack, repair the damage, record the experience, and restore network functions as quickly as possible. Progent can advise you how to design protection into your company processes. Progent can set up scanning utilities, define and execute a safe IT architecture, and propose processes and policies that will maximize the safety of your network. Progent's security professionals are available to help you to set up a firewall, deploy secure offsite connectivity to e-mail and data, and configure an efficient virtual private network.
If your company is looking for an affordable option for outsourcing your network security management, Progent's Round-the-clock Monitoring Packages include automated online system monitoring and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud-based resources and that comply with government data security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
System Recovery and Failure Analysis
Progent provides skill in recovering systems and servers that have been hacked, are in question, or have stopped working because of a security attack. Progent can show you how to assess the damage resulting from the breach, restore normal business operations, and retrieve data compromised owing to the event. Progent's security specialists can also oversee a comprehensive forensic analysis by going over event logs and utilizing other proven assessment tools. Progent's background with security problems reduces your off-air time and allows Progent to suggest effective measures to prevent or mitigate future assaults.
Ransomware Cleanup and Restoration Services
Progent can provide the help of experienced ransomware recovery consultants with the knowledge to rebuild an IT network compromised by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware cleanup and restoration expertise.
Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home (WFH) employees typically use their personal computing devices and usually operate in a poorly secured physical environment. This situation multiplies their susceptibility to malware attacks and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the creation of policies based on best practices. Progent's veteran roster of Work-from-home solutions experts can assist your business to design, configure and maintain a compliant security solution that guards critical IT assets in environments that include remote workers and hybrid workers.
Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic IT network. Besides maximizing the protection and reliability of your IT environment, Progent's patch management services allow your in-house IT team to focus on line-of-business projects and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat management stack that features computer learning algorithms and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in minutes to defend popular endpoints against increasingly sophisticated threats including ransomware, familiar and brand-new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, destructive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is always the first EDR response software activated by Progent to gain control and visibility of a client's system at the outset of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, automated testing of your network so you can uncover, rank, fix, and verify cybersecurity vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can insert so-called tripwires like bogus credentials to find out when your system is currently being targeted across common attack paths. Tripwires generate enough information to allow you to react quickly with your SIEM workflows before an attacker can do serious damage. Progent can provide the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal IT infrastructure in order to determine your current security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to plan and deploy a unified cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out more details about Progent's threat analysis services based on on NodeZero's PEN test products, see Consulting Support for NodeZero's Pentest Products.
Stealth Penetration Security Assessment Services
Stealth penetration testing is a key part of any overall network security strategy. Progent's security professionals can run thorough penetration tests without the awareness of your company's in-house IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident warnings and event log analysis are correctly set up and consistently observed. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based analysis tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the entire threat progression including filtering, detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup technology companies to produce ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and enable non-disruptive backup and rapid recovery of important files, applications, system images, plus VMs. ProSight DPS helps your business avoid data loss resulting from hardware breakdown, natural calamities, fire, malware such as ransomware, user error, ill-intentioned insiders, or application bugs. Managed backup services in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these fully managed services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices. With 2FA, when you log into a secured application and enter your password you are asked to confirm who you are on a unit that only you possess and that is accessed using a different network channel. A broad range of devices can be utilized as this second form of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You can register multiple validation devices. For more information about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's certified security consultants can provide world-class expertise in vital facets of computer protection such as:
Security Vulnerability Evaluation and Compliance Testing
Progent provides experience with information risk evaluation tools like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to uncover possible security holes. Progent has broad skills with these utilities and can assist you to understand audit reports and respond appropriately. Progent's security consultants also provide web application testing and can conduct expert evaluation of enterprise-wide security to determine your company's compliance with important global security specifications such as HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless protection including in-place wireless appliances plus portable devices. Get additional information concerning Progent's Information Risk Audits and Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting services for Cisco's entire family of security and Virtual Private Network (VPN) products including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, and Catalyst switches. Learn the details concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network Consulting Services
In addition to being expert in a wide range of security technologies available from Microsoft and Cisco, Progent can provide businesses of any size advanced engineering services for technologies from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Configuration Help
- Check Point Consulting
- Barracuda CloudGen Firewall Consulting
- WatchGuard Technical Assistance
- Juniper and NetScreen Configuration Help
- SonicWall Inc. Support
- Fortinet FortiGate Firewall Consulting
- Symantec Technical Assistance
Certified Information Security Manager (CISM) defines the basic skills and international standards of service that computer security professionals are required to achieve. CISM provides business management the confidence that consultants who have been awarded their CISM possess the experience and skill to offer efficient security administration and consulting support. Progent can offer a CISM-certified support professional to assist your enterprise in key security areas including information security governance, vulnerability assessment, information protection program management, and crisis handling support.
Read additional details about Progent's CISM Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP accreditation as a result of demonstrated experience, extensive study, and exhaustive examination. CISSP Certification recognizes expertise in an international standard for information security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of expertise included under CISSP include security management procedures, security design and test systems, access permission methodology, applications development security, business processes security, physical security, cryptography, communications, network security, and disaster recovery planning.
Get more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Premier security consultants are specialists who have been awarded ISSAP status as a result of thorough examination and extensive experience. field experience with information security design. ISSAP security experts have acquired comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of architecture security.
Read more details concerning Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize current system security engineering theory and techniques in system development, review and evaluate system security designs according to cybersecurity engineering best practices, produce cohesive system designs that include compliant security features for all critical system functions, define effective configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Consulting Services
The CISA credential is a prestigious qualification that signifies expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier security audit professional able to assist companies in the fields of information systems audit process, IT enforcement, systems and architecture lifecycle, IT service delivery, safeguarding data assets, and disaster recovery preparedness.
Read more information about Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC-certified Risk Management Specialists
The CRISC program was established by ISACA in 2010 to validate a consultant's ability to design, implement, and support information system controls to reduce risk. Progent offers the services of a CRISC-certified engineer to assist you to create and execute a workplace continuity strategy based on industry best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the support available from Progent's CISA-Certified consultants for impartially assessing your IT control mechanisms and with the services of Progent's CISM experts for designing security policies.
Find out additional information concerning Progent's CRISC-certified Risk Mitigation Expertise.
GIAC Professional Services
Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security experts. GIAC's goal is to verify that a certified security consultant has the knowledge necessary to provide support in critical areas of system, information, and software security. GIAC certifications are acknowledged by companies and government organizations around the world including United States NSA. Progent offers the support of GIAC certified security engineers for all of the network security services addressed within GIAC accreditation programs including assessing networks, security incident response, intrusion detection, web services security, and SIEM solutions.
Read additional information concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Help
If your business is located in Honolulu Hawaii and you want network security consulting, telephone Progent at
Hawaiian Islands Contact Information:
Progent offers consulting services and onsite technical support throughout the Hawaiian Islands.
| City | Address | Phone | Link |
| Honolulu | 1003 Bishop Street, Suite 2700 Honolulu, HI 96813 United States |
(808) 466-7069 | Honolulu Network Support Services |
An index of content::
Consultants Microsoft Teams topology
Microsoft Teams firewall Consultancy
Progent can help you to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
SharePoint and Mac Help and Support
Excel for Mac PivotTables Remote Support
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business applications. Progent's Apple-certified Mac experts can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows systems.
24x7 Consulting Hourly Cost Network Consulting Service
Consulting Hourly Price Phone Support
Progent's pricing policy is to bill for online service and in-person visits by the minute. As a result, you are billed exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no initialization fee and requires no monthly commitment for services delivered during regular business hours. Many support organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.
Support and Help VPN
Support Services VPN
Cisco's network security and remote connection products for small organizations offer a comprehensive line of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align best with your business objectives.
24-7 Online Help Dynamics GP 10.0
Specialists Dynamics GP/Great Plains
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics platform that unifies information and operations throughout your company, communicates seamlessly with other solutions, and connects workers, customers and vendors unrestricted by time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a robust, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP 2010.
Online Support Hornetsecurity Altaro VM Backup and vCenter
Engineer Altaro VM Backup with Azure
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Windows 2022 Hyper-V Network Consultant
Windows Server 2022 Live Migration Network Consultant
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Virtual Help Desk Network Consultant
Co-managed Call Center Support and Setup
Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Microsoft Operations Manager Online Support Services
On-site Technical Support Network Monitoring
Even if your business has a minimal network services group and a limited technology budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the latest system management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital network applications and hardware up and running.
Microsoft Expert Exchange 2010 Upgrade Professionals
Microsoft Exchange Server 2010 Upgrade Consultancy
Progent can provide comprehensive help for each phase of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site prep, project design and documentation, specification of new software and hardware needed, recommended vendor sourcing, pilot testing at client location or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old system, and training for customer's IT staff and end users.
24-7 WatchGuard Firebox M590 Firewall Security Organization
24-Hour WatchGuard Firebox M5600 Firewall Security Services
Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Jabber Upgrade Consultant Services
Consulting Services Jabber and Webex Meeting Server
Progent's Cisco Jabber consultants offer online or on-premises support to assist organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the technologies that make up creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.
24x7 Meraki 802.11ac Access Point Consultants
Meraki CMX Online Technical Support
Progent's Meraki wireless access point consultants provide remote and on-premises support to help businesses of all sizes to plan, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
System Center MOM Specialist
Remote Monitoring and Reporting Consultants
Progent provides a selection of network support bundles for small businesses. These information technology outsourcing and network monitoring services are based on the proactive problem solving capabilities of System Center Operations Manager, a state-of-the-art network and IT management software platform that tracks the reliability, performance, and safety of your network and identifies incipient troubles before they can bring down your system. With Progent's economically priced IT support programs, small businesses can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
Top Ranked SCDPM 2012 and Exchange Consulting Services
Onsite Technical Support SCDPM 2012 and Azure Backup
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist businesses of all sizes to plan, implement, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for resolving particularly challenging issues, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Biggest Consultant Tandberg Video Conferencing
Tandberg Telepresence Engineers
Progent can provide the support of an accredited engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help you to design, install, upgrade, or maintain a telepresence solution that protects your investment and maximizes the business value of your information system. Progent also offers the services of infrastructure engineers able to help companies of any size to build and troubleshoot a communications network that delivers the performance, reliability, security, and scalability you need to support your telepresence environment.
MongoLock ransomware recovery Consultancy
Services Ryuk ransomware cleanup
Progent's proven ransomware recovery experts can help you to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Comprehensive Event Management Troubleshooting
Consultant Services Server Monitoring
Even if your company has a small computer support group and a limited technology budget, your information system can still have the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent system management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Online Help Offsite Workers Endpoint Security
At Home Employees Cybersecurity Consulting Services
Progent can help small and medium-size organizations to set up security protection systems and deliver mitigation services to support offsite workers.
Development Companies Project and SharePoint
Project Web App Design
Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and debugging any edition of Microsoft Project, Project Server, and Project Online and can provide a broad variety of cost-effective online consulting services following proven best practices to assist businesses of all sizes to receive all the benefits of this leading platform. Services available from Progent include system planning, software configuration and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training.
Network Load Balance Computer Consulting
Network Load Balancing Technical Support Services
Progent's high availability network experts provide non-stop computing support, disaster recovery services, system load balancing, non-stop interoffice access, 24x7 Internet architecture design, non-stop data center support, and other fault-tolerant networking consulting to help your company design a 24x7 network for strategic applications. Progent has the experience to develop affordable, high-availability networks by deploying the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can help you design a high-availability mutli-location network with a completely redundant Internet connection and efficient system load balancing.
Dynamics GP 2013 Computer Consultants
Microsoft Expert Great Plains Accounting Technical Support
Progent's Microsoft certified experts provide a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a financial and ERP platform built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented design you can purchase only the capability you currently require, with the option to expand clients and increase functionality in the future. Progent's Microsoft Dynamics GP support experts can show you how to install, configure and manage the latest version of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Altaro VM Backup Cloud Management Remote Troubleshooting
Altaro VM Backup Scheduling Support Services
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Emergency Exchange 2007 Edge Server Computer Consulting
Exchange 2007 Edge Server Consultant Services
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.
Hyper-V 2016 Shielded VMs On-site Support
Immediate Windows Hyper-V 2016 Failover Clusters Services
Windows Hyper-V 2016 incorporates core features first developed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-centric or hybrid installation, create and carry out a smooth migration strategy, train your IT management and support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business value.
Top Rated WatchGuard Firebox Firewall Cybersecurity Firm
Security Evaluation WatchGuard Firebox M370 Firewall
Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Dynamics 365 Business Central Consulting
Microsoft Certified Expert Dynamics 365 NAV Technical Support Services
Progent can provide remote and on-premises deployment, migration, customization, reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Consulting Services Solaris
Top Ranked Solaris Consulting
Progent's UNIX platform support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.
SharePoint Server 2016 Migration Help and Support
SharePoint Online Remote Technical Support
Progent's Microsoft-certified consultants offer economical online and on-premises consulting expertise, application development, and debugging services for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Co-managed Help Desk Costs Consulting
Computer Consultant Extended Service Desk Economics
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to save money and improve productivity.
Hornetsecurity Altaro M365 OneDrive Backup Professional
Hornetsecurity Altaro M365 Teams Chat Backup Troubleshooting
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Apple Airport Online Support Services
Professionals Mac Infrastructure
Progent's Apple Mac support engineers can help you with a broad array of system infrastructure issues such as system architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks based solely on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to deal with the complexity of designing, configuring, and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan SAN systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
Security Contractors Penetration Testing
Security Penetration Testing Firewall Network Install
Stealth intrusion checking is a key part of any overall network security plan. Progent's security professionals can run extensive penetration tests without the knowledge of your organization's internal IT staff. Stealth penetration testing shows whether existing security defense systems such as intrusion incident alerts and event log monitoring are properly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks typical of the latest strains of ransomware.
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