Honolulu Work from Home Employees Integration Consulting
Solution Design, Implementation, Management and Help Desk Consulting
Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Honolulu company to select the appropriate tools and adhere to best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide services ranging from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Honolulu, Hawaii companies to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.
Infrastructure for Telecommuters
Configuring the network infrastructure needed to support an at-home workforce can be especially challenging if you have to accommodate a mix of personal equipment such as desktop computers and laptops, routers, and wireless APs from different manufacturers and with a mix of OS software and firmware levels. Progent's background delivering online help for both legacy and modern IT products in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Services available from Progent to help you to implement a high-functioning telecommuting ecosystem include:
- VPN technology allows you to create a safe tunnel for authorized remote workers to use IT assets located at your company datacenter or in the cloud. Progent can help you to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your remote workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a remote PC's desktop. This gives IT managers significant control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home computer networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent offers expert online consulting for deploying home routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting an entire household and visitors, are commonly used by telecommuters to connect to their router for work. This can create throughput as well as security issues. Progent can help you to resolve these problems by delivering services that include Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point integration assistance.
- Internet access solutions impact the performance and availability of connections between telecommuters and the corporate network. Vital applications might demand redundant Internet access in case the primary connection fails. Progent offers guidance for identifying ISPs, choosing sensible service bundles, and configuring high-availability Internet connections. See Internet connectivity integration services.
IP Voice Integration for At-Home Workers
Expanding the corporate phone environment to include teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX products are popular with SMBs to support remote users. Many enterprises rely on Cisco's current or legacy products for IP voice solutions. Progent can assist organizations of all sizes to design or tune a remote VoIP service that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses optimize their current Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these solutions and provide as-needed deployment and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to maintain your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business clients to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference. For details about Progent's support services for Cisco Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to tune your network architecture to run them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich environment of applications that create a cohesive user experience for sharing information across a corporate network and on a wide selection of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their original publication and can assist businesses to tune these flagship collaboration products to optimize the productivity of your remote workers.
SharePoint uses web entities to promote collaboration and information sharing by offering policy-driven access to content, business processes, and utilities for searching through enterprise-wide information silos. SharePoint enables you to create protected portals that enables at-home workers to see and update consolidated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts. For details about Progent's SharePoint expertise, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, see integration expertise for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues can access them safely via a browser. Included with Office 365, OneDrive allows home workers to jointly author documents. Revisions made offline are uploaded when you reconnect to the Internet. For information about Progent's support services for Microsoft OneDrive, refer to Onedrive configuration experts.
Cloud Integration for Telecommuters
Progent can provide fast and affordable remote support for enabling businesses to create, manage and optimize integrated network models that incorporate physical data centers, remote workers, branch offices, and cloud services. Progent offers top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve problems with public cloud connectivity, authentication, and cybersecurity.
Azure is a leading family of cloud services that allows you to use infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Azure features over 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent can also show you how to establish protected access to Azure services for at-home workers by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting expertise for Microsoft Azure, go to Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity software and cloud services offered by subscription. Microsoft applications and cloud services are marketed in a variety of bundles designed for customers ranging from students and households to major enterprises. Progent offers fast and affordable remote access to experts knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the various subscription plans offered with Office 365 and configure 365 apps for your telecommuters to achieve maximum business value. To learn about Progent's support services for Microsoft Office 365, go to Office 365 integration support.
Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced spending for physical infrastructure, easier management, on-demand scaling, high availability, and additional benefits inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run smoothly with on-premises Exchange environments, enabling you to create hybrid networks. Progent's certified Exchange experts are available for occasional help to get you past tough IT bottlenecks and also offer end-to-end project management outsourcing to ensure your teleworkers have convenient and secure access to your Microsoft 365 Exchange Online environment. For information Progent's consulting expertise for Microsoft 365 Exchange Online, visit Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud market and is the world's biggest provider of cloud services. Progent offers rapid and affordable online access to cloud connectivity experts who can help your business to design, implement, manage, and debug hybrid IT networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help you to build a high-uptime network architecture to make sure your users have a productive computing experience whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's expertise for Amazon AWS, go to Amazon AWS integration services.
Google Cloud Platform (GCP) is a leading set of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to extend your current IT assets with the Google Cloud Platform, and Progent's DBA experts can help you make your key apps cloud friendly so your at-home workers can benefit fully from Google Cloud services. Progent's consultants can assist your business to set up VMs on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and simplify identity control for teleworkers with GCP Cloud Identity. Progent can also assist your business to utilize GCP's unified management tools to administer and track your GCP environment. To learn, see Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Telecommuters
A rapid, enterprise-wide changeover to a telecommuter business model, which could be motivated by an epidemic or as a component of a business continuity process, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk services allow organizations of any size to outsource or supplement their Call Desk by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of remote IT support specialists combined with world-class ticketing and follow-up software to offer an affordable, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 desktop technical support from help requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to track or revise the status of their active tickets, enter details, and upload screenshots or relevant files. Support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent makes available optional fast escalation to Level 2 and Level 3 support experts to deal with complex problems. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service enables your business to augment your current Help Desk staff by sharing responsibilities for Help Desk Call Center support services transparently between your in-house IT support organization and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service is based on a collective support model utilizing the leading professional services automation platform for handling service requests and trouble tickets, assigning ownership, tracking progress, and generating management reports. For information about how Progent's Support Desk Supplementation Services can enable your business to deliver best-in-class technical support to your teleworkers, see Progent's Call Desk augmentation Services.
Security for Teleworkers
Teleworkers commonly use their personal computing devices and work in an unsecured area. This worsens their exposure to cyber attacks and requires judicious use of security appliances, remote monitoring, and the creation of security policies based on best practices. Progent's veteran team of certified data security professionals can assist your organization to plan, deploy and manage a modern cybersecurity environment that guards critical information in IT networks that include an at-home workforce.
- Firewalls allow you to create a network that can be safely utilized by on-premises users as well as by telecommuters, mobile employees, vendors, clients, and other stakeholders. Modern firewall devices permit you to configure and control different permissions to various groups of users and to expand your IT network and modify your security as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both current and older firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall support expertise, go to firewall integration and support services.
- Remote Endpoint Security Monitoring makes it possible to watch over the various devices utilized by teleworkers and either reject or identify and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every protected endpoint, monitoring all activity and using state-of-the-art AI technology to identify zero-day threats before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted device from the network to contain the malware. Because the ProSight ASM software agent is self-contained, endpoints remain secure even when they are not connected to the Internet. For more information about ProSight Active Security Monitoring, go to remote endpoint monitoring for an at-home workforce.
- Security Audits can evaluate the vulnerability of your information system to all classes of outside and local security attacks for a network that includes at-home workers. Progent can deploy remote, automated cybersecurity inventory scanning for rapidly and affordably uncovering a broad range of security gaps that can be surfaced via the Internet. Progent's security assessment consulting services, which can be managed by security experts with top certifications such as CISA, CISSP, and GIAC, can assist your business to audit your workflows and governance policies and review your IT infrastructure to allow you to implement the highest level of security for your remote workers.
Data Protection for Teleworkers
Data Protection involves backing up and recovering vital information in order to prevent data loss and reduce restoration time in case of storage system problems due to hardware breakdowns, programming hiccups, operator error, malware, or other causes. Reliable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for teleworkers must address multiple kinds of personally owned endpoint devices. Progent can provide fast online help from consultants knowledgeable about a broad array of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Leading backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and features granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity specialists can assist your company to develop, document and test a DR/BC strategy that includes the logistics of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager features a centralized platform for protecting corporate data by managing on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and applications. Remote endpoint devices can be personally owned or company owned. Network administrators managing the endpoint devices of teleworkers can utilize Intune to provision and authenticate applications on managed devices, push updates and certificates, set up rules for accessing data and networks, manage passwords, create VPN connections, control how teleworkers share data, set up threat defense, verify security compliance, and wipe corporate information from missing, stolen or decommissioned devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS devices. To find out about Microsoft Intune and how Progent can help you to use this platform to administer the endpoint devices of your at-home workforce, go to Intune telecommuter device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that allows network managers to keep offsite endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for identity control, app management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a perpetual license. Top capabilities of Workspace ONE include rapid over-the-air deployment of new notebooks, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft apps and cloud-based services. For details about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Honolulu, Hawaii business, call
An index of content::
ISR Routers Computer Engineer
CRS Core Router Consultant Services
Cisco has developed an extensive product line of routers that includes appliances built to provide the protection, bandwidth, and availability required by customers ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you add new users, start new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Microsoft Windows 8.1 Migration On-site Support
Windows 8.1 Backup and Restore Troubleshooting
Progent's Microsoft-certified experts can provide a range of consulting services to assist organizations of any size to install, administer, and troubleshoot IT systems that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can help design and configure testing labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans following industry best practices.
Microsoft ISA 2004 Server Configuration
Microsoft Certified Expert ISA Server Configuration
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
SQL Server Support and Help
Microsoft T-SQL Designer
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge high-end applications that can give your company a critical competitive advantage. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
24-7 Information Risk Assessment Engineers
24 Hour Consulting Services Internal Security Inventory
Progent has created special security packages intended to deliver larger corporations a professional and comprehensive security audit from a group of premier security consultants. All Progent's security assessment packages feature a collection of services like automated scans from within and from beyond the network firewall, professional interpretation of scanned data by certified security consultants, creation of a report documenting the findings, plus a live high-level executive outbrief and a detailed live outbrief for in-house network managers.
Microsoft Experts Live Communications Server Technology Consulting
Immediate Services Microsoft Live Communications Server
MS Communications Server delivers IM and Real Presence in a scalable, world-class solution featuring enhanced security, seamless integration with other Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, increased individual productivity, and better IP security with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the advantages of Office Communications Server across your entire corporation.
Coding SQL 2008 Reporting Services
Microsoft Certified Partner MS SQL Consulting Services
Progent's certified SQL Server programmers and DBAs offer remote consulting to assist businesses of all sizes to create, manage, and maintain applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any facet of the application life cycle in solutions that range from small office databases to VLDB applications and data warehousing.
24x7 Offsite Employees Data Protection Online Troubleshooting
Teleworker Data Protection Support Outsourcing
Progent can help small and medium-size companies to plan, configure, verify and troubleshoot data protection solutions to support at-home workers.
Help and Support Windows Server 2019 Cybersecurity
24x7 Windows Server 2019 Clusters Sets Consultants
Progent's certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
SCVMM 2012 Security and Compliance Computer Consulting
SCVMM 2012 Security and Compliance Online Technical Support
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to migrate from an older release of SCVMM or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you get the highest possible return on investment.
Microsoft Dynamics GP Support
Microsoft Certified Dynamics GP Great Plains Accounting IT Consultant
Progent can help you prepare and implement a smooth move to Dynamics GP/Great Plains so that you retain your information, improve your protection, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by designing and executing a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that work transparently with Dynamics GP.
Support SQL Server 2016 Azure Backup
24x7 Online Help SQL Server 2016 Stretch Database
SQL Server 2016 introduces major improvements in speed, scale, security, availability, mobile computing support, and integrated analytics and reporting. New features include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help businesses of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
Small Business IT Outsourcing Whitepapers
IT Co-sourcing White Papers
Progent’s IT outsourcing services offer economical computer support for mid-size organizations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, permitting network service expenses to increase in a more linear and controlled manner than is feasible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network architecture for your vital Windows-powered applications including Windows Server 2008, Exchange Server 2007, and SQL Server.
24x7 SharePoint Foundation Support Outsourcing
Outsourcing SharePoint Designer 2010
Progent's Microsoft consultants offer cost-effective online technical support and development services to assist your business to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can include web pages that can function as intranets, extranets, document and media management applications, wikis, data warehouses, business information systems, enterprise-wide search engines, workflows, and other tools to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular desktop applications like Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
SCOPIA Video Conferencing Professionals
Consultant Cisco VTC
Progent can provide the services of an accredited consultant with an extensive background deploying products from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, install, expand, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure consultants able to help companies of any size to build and maintain a network that provides the speed, dependability, protection, and expandability you need to accommodate your telepresence solution.
Oracle 11g Upgrade Consultant
Oracle database Developer Firm
Progent offers affordable online access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard and Streams replication tools and ASM file/volume manager.
Postini Technology
Postini Small Business Subscription
E-Mail Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Manager services via Progent’s E-Mail Guard anti-spam and antivirus service offering. Progent’s certified e-mail protection professionals can show you how to devise an email protection plan that includes antispam and virus protection products and processes.
Sun Solaris Security Auditing
UNIX Protection
If your company operates a Sun Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire enterprise in a broad array of security topics including security management procedures, security design and strategies, connection control systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic skills and international standards of performance that network security managers are expected to master. These accreditations provide executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and knowledge to offer effective security management and consulting help.
Remote 9800-L wireless controller Professionals
8540 wireless controller Network Consultant
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Microsoft Azure cloud migration Contract Programming
Microsoft Azure hybrid cloud solutions Consultancy
Progent can help small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android handhelds.
24/7 Aironet 1700 Access Point Support Outsourcing
CCIE Expert Certified Aironet Wave 2 AP Remote Troubleshooting
Progent's Cisco certified Wi-Fi consultants offer affordable online and on-premises support for both legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and maintain Wi-Fi solutions that include indoor and outdoor/industrial Aironet access points.
Cisco Management Computer Consultant
Cisco Management Small Office IT Consultants
Progent offers fast remote support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your environment via advanced remote support tools to provide fast and affordable analysis and repair of critical network problems.
ProSight Email Security Consulting Services
24-Hour Consult Email Black Lists
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Specialist Windows 7 Help Desk
Windows 7 64-bit Upgrade Network Help
Progent's certified engineers can help you to evaluate
Integration Microsoft GP/Great Plains
Remote Integration Dynamics GP/Great Plains
Dynamics GP 2010 software is a full-featured business management and analytics platform that unifies information and processes throughout your business, communicates easily with other solutions, and brings together employees, clients and vendors unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you set up and manage a reliable, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP 2010.
Microsoft Wireless LAN Troubleshooting
Setup and Support Wi-Fi
Progent can show you how to plan, deploy, manage, and troubleshoot a viable Wireless network architecture, recommend sensible products, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11ac wireless system security plan that is well integrated with the security plan for your entire corporate network.
Dynamics GP 2015 R2 Deployment Consultants
Dynamics GP 2015 Excel Reports Reporting
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, works with the most popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of technical skills and experience to resolve the many IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this mission-critical platform.
Support Services System Center Operations Manager
Operations Manager Online Support Services
Medium-size companies can enjoy all the advantages of Microsoft Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's affordably priced IT support programs, medium-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth reporting, Help Desk support, and remote service. For businesses with line-of-business applications who need non-stop networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer medium-size business information systems world-class availability, security and productivity.
Services Documentation Remote Troubleshooting
Service Reports Support and Integration
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support organizations who offer scant documentation or specifics of services done, each service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service documentation sent by every staff member to every client. The discipline of detailing and organizing support records results in more effective service and avoids a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who won’t release vital service information.
Microsoft Experts Engineer Windows 10 MDT
Windows 10 Migration Online Support Services
Progent's Windows consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
24/7/365 Wi-Fi 6 LAN controller On-site Support
Wi-Fi 6 LAN controller Computer Consultant
Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid failover, and hardening security by detecting threats and analyzing network traffic based on user type and locale. Progent can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller solutions.
Catalyst 2940 Switch Onsite Technical Support
Catalyst 4500 Switch IT Services
Progent's Cisco-certified CCIE experts can assist organization to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from legacy appliances to current models.
UNIX, Windows Consultancy
Windows and Solaris IT Consultant
Progent can help you to design and execute a smooth transition from a UNIX-powered information environment to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to preserve your information and minimize productivity disruption by designing an efficient transition strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing environment, transition strategy and validation, Exchange migration services, data and application software migration, and server and mass storage transition and consolidation.
Apple macOS and Windows Support and Help
Apple iPad and Windows integration Professional
Progent's support specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows computers into seamless networks with resource sharing and collaboration support. Enabling efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer expert support to companies that depend on these technologies to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
CCIE Expert Certified Online Technical Support Meraki MR45 Access Point
Information Technology Consulting Meraki Outdoor Wi-Fi AP
Progent's Cisco-certified wireless networking experts offer online and onsite consulting and support services to help you to plan, configure, administer, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to plan and deploy hybrid networks that combine on-premises and cloud-based services and that deliver seamless connectivity, advanced security, streamlined management, and dependable performance for all your wired and wireless endpoints.
Small Business WAP121 Network Consulting
Support Outsourcing Small Business WAP561
Progent's Cisco-certified wireless technology consulting experts can assist you to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
On Demand IT Staffing Services Remote Consulting
Short Term IT Staff Augmentation Services IT Consulting
Progent's temporary staff augmentation services enable organizations to meet the need for IT support personnel without incurring the costs and delays associated with vetting and hiring reliable technical help and without increasing your full-time workforce.
Offsite Workforce Data Protection Support and Integration
Online Support Services Teleworker Data Protection
Progent can assist small and mid-size companies to plan, configure, test and maintain backup solutions for telecommuters.
Mirial Professionals
LifeSize Telepresence Engineers
Progent offers the services of a certified engineer with expertise deploying technology from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your information system. Progent also offers the expertise of network infrastructure consultants able to assist businesses of any size to build and maintain a communications network that delivers the performance, dependability, security, and expandability you need to support your video conferencing/telepresence environment.
Teleworkers Cloud Integration Support and Integration
Remote Employees Cloud Integration Engineer
Progent can assist small and medium-size businesses to provision their remote workers with transparent access to cloud services.
After Hours wireless VoIP phone and Aironet APs Network Consultant
Consulting Services 8500 Wireless Controller
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Security Incident Response Technology Professional
Web Application Security Protecting
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for any of the security disciplines covered under GIAC certification such as evaluating infrastructure vulnerability, event management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Cisco Firesight Management Network Consulting
Cisco ASA Firewall with Firepower Help and Support
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified control of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.
Consultants Google Cloud hybrid cloud integration
Services Google Cloud solutions
Progent offers affordable remote and onsite support to assist companies of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Power BI Query Editor Contract Programmer
Power BI Pro Coding
Progent's Power BI experts can help you to plan, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can help you build and administer an on-premises, cloud based, or hybrid environment to run Power BI.
Largest Offsite Managed Data Backup/Recovery Services Setup and Support
Offsite Managed Data Backup/Recovery Services Technical Support Services
ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information.
Remote Support Services At Home Employees Cloud Integration
Remote Support Remote Workers Cloud Integration
Progent can assist small and mid-size businesses to provision their home-based employees with reliable access to cloud applications and services.
Best Anti-Virus Support
Anti-Virus Support and Help
Email Guard by Postini provides continually updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and virus defense service offering. Progent’s expert email security consultants can help you create an email safety plan that incorporates anti-spam and virus protection products and policies.
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