Expanding your at-home workforce may have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Honolulu organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide support services that go from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Honolulu, Hawaii businesses to succeed with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and unified management.

IP Voice Integration for At-Home Workers
Extending the company phone system to accommodate remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-based IP voice products are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses optimize their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM supports additional mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older IP voice products, see Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and deliver online deployment and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Honolulu, Hawaii company, phone 1-800-993-9400 or refer to Contact Progent.