Enlarging your remote workforce can have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Honolulu organization to select the right technologies and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns top value. Progent offers support services ranging from on demand expertise for helping you past challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent can assist Honolulu, Hawaii companies to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Expanding the business phone environment to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to server telecommuters. Many enterprises rely on Cisco's current or older products for IP voice management. Progent can help businesses of any size to design or tune a remote IP voice service that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations optimize their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can assist you to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to support these VoIP solutions and provide on-demand deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Honolulu, Hawaii organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::



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    Progent can help you plan, configure, manage, monitor, and troubleshoot an efficient Wi-Fi LAN infrastructure, recommend sensible components, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a complete 802.11ac wireless system security plan that is well integrated with the security plan for your overall corporate network.

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    Microsoft SQL Server 2016 offers major enhancements in speed, scale, security, availability, BOYD integration, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to help organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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    With virtual server technology, businesses are able to run multiple virtual servers on a single physical server. Virtualization technology enables IT organizations to gain all the benefits of server isolation, but without the costs associated with buying additional server hardware. Virtualization is also the critical technology for private clouds, which offer important benefits including reducing the costs of capital equipment, datacenter facilities, and administration while enhancing data protection, network reliability, and recoverability. Other key server management options include server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can help you in all aspects of server consolidation and administration to allow your company to cut costs and conserve time.

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    SQL Server 2016 offers major enhancements in speed, scale, security, availability, mobile computing support, plus built-in BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist businesses of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progentís Microsoft-certified consultants can assist your organization to enhance your servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of upgrading to 64-bit processing, design an efficient migration strategy that minimizes operational disruptions, and provide inexpensive, professional online help to assist your company to install 64-bit software and application software on your existing computers.

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    Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and build and validate a DR/BC plan.

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  • Forefront TMG 2010 Technical Consultant
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    Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server and provides a easily administered web gateway that delivers a single-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to design and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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