Expanding your at-home workforce can have a significant effect on IT infrastructure, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Honolulu company to pick the right tools and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent can assist Honolulu, Hawaii organizations to succeed with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
VoIP Solutions for Remote Workers
Extending the corporate phone environment to accommodate remote users is vital to maintaining a productive work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's modern or older products for VoIP management. Progent can help organizations of any size to plan or maintain a remote IP voice service that delivers the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses tune their existing Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps used across the network. Unified Communications Manager manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate firewall
like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and provide online configuration and troubleshooting services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Honolulu, Hawaii organization, call 1-800-993-9400 or visit Contact Progent.