Honolulu Offsite Workforce Connectivity Consultants
Collaboration Solutions Consulting and Support Services
Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Honolulu organization to select the right technologies and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services ranging from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can assist Honolulu, Hawaii companies to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich environment of applications that create a consistent user experience for sharing data and ideas throughout a corporate network and on a wide selection of endpoints. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their initial publication and can assist your company to deploy these flagship collaboration products to optimize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams can enable chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for supporting its full range of features. For details about Progent's consulting services for Microsoft Teams and Teams Premium, see solution design and configuration expertise for Microsoft Teams.
SharePoint uses web entities to enable collaboration and knowledge delivery by providing policy-based access to data, business processes, and tools for searching through enterprise-wide business data. SharePoint allows you to create protected portals that permits at-home workers to see and update consolidated business intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, see deployment consulting for Exchange Server.
OneDrive is Microsoft�s collaborative cloud storage service, comparable to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers anywhere can retrieve them securely through a browser. Provided with Office 365, OneDrive enables home employees to jointly author files. Revisions made offline are uploaded when you go back online. To learn about Progent's consulting services for Microsoft OneDrive, see Microsoft Onedrive configuration consulting.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Honolulu, Hawaii business, call
An index of content::
Immediate Microsoft Lync Server 2013 Engineers
Engineer Lync Server 2013 Instant Messaging
Lync 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.
MFA and Single Sign-on Network Consultant
Best Setup and Support Identity Verification
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Expertise for IT Service Providers Setup and Support
Computer Engineer Support for IT Service Firms
Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent arm of your IT services team.
Consultants NodeZero Certified Cybersecurity Penetration Testing
NodeZero Penetration Testing Cybersecurity Organizations
Progent's certified cybersecurity consultants can perform NodeZero-powered PEN tests to make sure your security defense systems and policies are properly set up and effective.
Nexus Switch LISP Help and Support
CCIE Expert Certified Support Nexus Switch
Nexus series switches are engineered to deliver the speed, expandability, dependability, virtualization support, density, security and manageability needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite support expertise to help your IT staff to plan an efficient switch architecture, set up pilot systems to validate your switching solution, deploy Nexus switches, define and enforce effective policies, run security vulnerability tests, set up advanced monitoring and alert systems, fully utilize resources through virtualization, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and set up the powerful fault-tolerant features incorporated into Cisco's Nexus products. Progent's consultants can also help you to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus platforms.
24-Hour Security Firm WatchGuard Firebox T55 Firewall
WatchGuard Firebox M5600 Firewall Security Tech Services
Progent provides consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Intune Mobile Device Management Online Help
System Center Configuration Manager Integration Consulting
Progent's Microsoft-certified consultants can help you to automate desktop update and patch management by providing support for administration solutions that include System Center Configuration Manager 2007, SMS 2003, and WSUS.
Supplemental Help Desk Engineer
Supplemental Helpdesk Technical Consultant
Progent's Computer Call Center Outsourcing Services for PC desktop support are designed especially for small organizations who need immediate availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who must work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Consultancy iOS patch management
Network infrastructure patch management Professionals
Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Exchange Server 2016 Migration Remote Technical Support
Support and Help Exchange Server 2016 Migration Planning
Progent can assist your business in all facets of your migration to Exchange 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Network Engineer scom 2016 Linux monitoring
scom 2016 Nano Server integration On-site Support
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for critical applications by offering centralized, mixed-platform monitoring of IT infrastructure deployed throughout local systems and cloud environments. Progent's consulting team can provide advanced online and onsite support to help organizations of any size to design, integrate, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
24-7 Two-factor Authentication (2FA) Remote Technical Support
IT Consultant Duo Two-factor Authentication
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Aironet Wireless AP Network Consulting
Consultant Aironet Wireless AP
Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite help for end-of-life and current 802.11ac Aironet Wi-Fi APs and Progent can help you to plan and manage wireless environments that include indoor and outdoor/industrial Aironet APs.
24-Hour ProSight Reporting ConnectWise Automate Technical Support
ProSight Reporting Auvik Network Managemrnt Network Engineer
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At Home Workforce Support and Setup
Specialist Helpdesk for at Home Workforce
Progent has two decades of experience assisting small and medium-size businesses to plan, deploy, optimize, administer, and debug computer networks that incorporate teleworkers.
Shared Computer Support Help Desk Technical Support Services
IT Consulting Extended Call Center
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who need fast availability of a Help Desk Call Center with expert telephone support and full escalation options but who have to operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Help and Support Online Wireless Site Survey
Wi-Fi Site Survey Integration Support
Progent's Wi-Fi site survey and predictive modeling make it easy to design, install and troubleshoot a Wi-Fi network optimized for your facilities, offering you a WLAN that delivers the reception, speed, capacity, QoS, security, and roaming capability your company requires. Wireless site survey services from Progent include online predictive analysis for designing a wireless network and onsite site survey services for confirming, optimizing, and troubleshooting a functioning wireless LAN.
Windows Server 2012 R2 Security Support
Windows Server 2012 R2 Multitenancy Support Services
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management, team, develop a corporate-wide security strategy, automate IT management, assist with application development, and build and test a DR/BC plan.
CISSP Certified security Systems Engineer Consult
CISSP Certified Information Security Officer Consulting Services
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that guard a small business from modern malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users accessing IT resources spread across multiple physical datacenters and various clouds.
Conti ransomware recovery Consult
Specialist Snatch ransomware recovery
Progent's ransomware consultants can assist you to assess your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
24x7 Technology Professional MySQL application development
MySQL Community Edition Trainer
Progent offers affordable online access to an Oracle MySQL RDBMS DBA or software developer and can help businesses of all sizes to integrate and maintain MySQL in a robust IT environment that offers high levels of speed, scalability, and protection. Progent also has proven skill assisting companies migrate applications from Oracle to MySQL.
SonicWall NSA Firewall Technology Consulting Services
SonicWall TZ500 Firewall Firewall Audit
Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection plan and build protection into your business operations.
Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a system architect, programmer, project manager, deployment expert, and problem solver for small companies, start-ups, and global corporations.
Emergency Hornetsecurity Altaro VM Backup Deduplication Network Consulting
Hornetsecurity Altaro VM Backup Local Engineer
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to help you to design, install, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Remote Technical Support OS X
Apple OS X Computer Consultants
Progent's consultants can provide Mac users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent can also help your business with iPhone support and iPad management, or moving to iCloud. For computer networks built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.
Consulting Firm Small Office
Cisco and Microsoft Small Office Designer
Progent is a leader in cost-effectively delivering world-class network support to small companies. Progent's success in handling the IT support needs of the chronically underserviced small company market is the cumulative outcome of key technical and operational innovations that have eliminated a great deal of the conventional costs out of managing network support, added unprecedented technical expertise into the IT service system, and significantly streamlined the solution cycle.
Temporary IT Admin Staffing On-site Technical Support
Supplemental IT Staffing Services Network Consulting
Progent's temporary IT staffing services allow you to respond to sudden increases in demand for network professionals without incurring the costs and hassle associated with identifying and hiring reliable technical help and without adding to your permanent workforce.
Aironet Ruggedized APs Integration
Aironet 3700 Access Point Computer Engineer
Progent's Cisco CCIE wireless network consultants can provide online or on-premises configuration and debugging services to assist your organization to plan, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your specific office layout, construction, and expected workloads.
Windows 2012 Cluster Shared Volumes Support Outsourcing
Microsoft Expert Windows Server 2012 R2 Failover Cluster Computer Engineer
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to evaluate the advantages of deploying Microsoft Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the management of clustered servers.
Consultant Deduplication
Mac Backup Consultant
Progent can provide economical remote support from engineers skilled in a wide array of products and services that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide expertise for leading data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help your company to design, upgrade, or maintain backup solutions for a range of architectures such as local, edge to datacenter, cloud-based, or hybrid.
Setup Consultancy Services Cisco Access Point
Online Cisco Certified CCIE Network Consulting Organization
Progent's CCIE-certified network infrastructure experts have extensive experience helping ISPs to design, implement, manage, optimize, and debug high-availability, extensible connectivity solutions suitable for shared public networks.
Cisco PIX Firewall Migration Network Engineer
Security Support Outsourcing
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you assess whether to migrate to more current firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
ProSight Automatic Patch Management Technical Consultant
Desktop Monitoring Onsite Technical Support
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt your business.
Windows Server 2022 Container Image Troubleshooting
Windows Server 2022 Secured-core server Integration Support
Progent's certified Windows Server 2022 experts can help your company to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Linux Network Monitoring, Nagios and MRTG Consultant Services
MRTG for Linux Consult
Nagios and MRTG are useful, free monitoring utilities that run with Linux and can be deployed to analyze UNIX/Linux environments, Microsoft Windows systems, or mixed-OS situations in which Linux and MS Windows coexist. Nagios allows system support engineers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG lets you track the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration consultants can assist you to utilize both these utilities to streamline and troubleshoot your network.
Cisco Certified Extended Help Desk Online Support Services
Virtual Support Desk Specialist
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
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