Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can provide your company a significant competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Progent offers national remote phone support and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX and Microsoft Windows technology. Online technical support provides maximum leverage for your IT dollar by preserving client efficiency and limiting the hours billed for computer analysis and repair. Sophisticated online support tools and skilled technicians and engineers allow Progent to solve the majority of IT issues without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of telephone help and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to assist you with the most difficult network issues.
The Helpdesk service model used by Progent's Technical Response Center gives small businesses an affordable alternative to reliance on independent consultants by offering broad expertise shared by numerous engineering groups, optional 24x7 availability of emergency assistance, fast escalation to top-level engineers for handling even the most intractable problems, service consistency and reliability, prompt follow-up overseen by veteran IT service managers, a choice of easy-to-use techniques for requesting support jobs, plus excellent process visibility enabled by trouble ticket updates and available via a web-based portal.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Microsoft-certified engineers provide computer support and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server 2003 include system design, installation, documentation, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Progent offers customized remote instruction for a range of client apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional in-person seminars, including instant interaction between clients and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of multiple trainees. Available to single students or classes of all sizes, Progent's virtual training allows the instructor to conduct the seminar from a remote facility while the students can be spread throughout an office or all over the the U.S. Live online instruction supports powerful learning tools like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specific topics or extended in duration and wider in coverage.
If your office network combines Linux platforms with MS Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your operating systems to coexist for simple administration, transparent dataflow, high availability, superior throughput, and tight security. Progent's Linux and Windows coexistence assistance services feature network architecture integration and support, support for Windows services for UNIX, remote network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Contact Center support.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for information systems with multiple sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement an installation of ISA Server 2004 that meets your IT security needs without restricting your network.
Progent's Cisco-Certified technology experts provide experienced PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent's Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, implement, optimize, manage and troubleshoot a Wi-Fi network optimized for your venue. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Progent can help small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical errors small companies make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Progent's Microsoft-certified consulting engineers can help you to determine the value of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer fast return on investment by improving your workers' efficiency, lowering the expense of equipment and service, streamlining management, and integrating your key communications platforms.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for IT networks with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size company plan and deploy an installation of ISA Server 2004 that supports your information protection requirements without limiting your productivity.
Our compensation model is built on contribution, so similar to working as a freelance consultant, your income is directly driven by your work effort. Some Progent support staff stress quality of life and choose to consult at an easy pace, using our flexible calendar to follow personal pursuits like mountain biking, motorcycle racing, snow boarding, surfing, vacations, or sharing free time with family and friends. Other consultants use the opportunity to earn major bucks through hard work and extended hours. Progent completely supports both ends of the spectrum plus everything in the middle.
E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard handles the security and administration of corporate email by providing constantly updated spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outbound email filtering to help you repair your email system and define and enforce corporate email policy.
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to complete your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network, and web caching solution for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft ISA Server support professionals can show you how to design, rationalize, pilot, install, customize and manage the any version of ISA Server on your information system.
If your organization does not require urgent remote help but expects to need assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you require it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or send email to email@example.com.
If you have a small business network with 10 to 50 network clients, Progent's computer outsourcing services save your company from dependence on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network expertise. By providing network consulting help when you require it, offering specialized expertise for critical technologies, delivering value-added support such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an economical way for optimizing the productivity of your small office network. Progent is the smart way for small organizations to build and maintain a reliable and safe information system and to have fast access to the skilled consulting typically available only to enterprises who are able to support a sizeable internal IT group.
Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are mobile within office, hospitality, health-care or other venues where management wants portable phones that offer more control, security and durability than is possible with the BYOD style of mobile collaboration. Integration of Cisco's wireless VoIP phones usually requires that IT teams configure and optimize many key pieces of your Wi-Fi infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts can provide remote and onsite support to help your organization create and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, centralized deployment, and Help Desk Call Center support services.
Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist you with Apple iPhone integration and iPad synchronization, or moving to iCloud. For business networks built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is reliable, secure, efficient and aligned with your organization's objectives.
Progent's Technical Response Center provides nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone support and remote secure computer access to troubleshoot and repair technical problems quickly and economically. The scope of technical expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to qualified specialists as needed. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, works with popular handheld devices, allows one-time sign-on with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the many technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this powerful platform.
For small and midsize companies, computer security and compliance is too complex to master yet too risky to ignore. The world's largest enterprises have been breached, and the leading cloud services have on occasion been taken down. It seems as though there's nowhere to hide. Progent makes it economical for smaller businesses to implement critical security projects effectively by providing the benefit of billed time to the closest minute without any minimum charge for online support. You have the help of a seasoned information expert to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security strategy.
Progent's network consultants can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your business, conduct pilot installations to validate Hyper-V's operation with your production applications, evaluate your network infrastructure for optimal operation with virtualization solutions, assist you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, train your network management personnel to monitor and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, establish and test business continuity procedures that maximize system availability, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on offering high-value services where Progent faces little competition. Mid-size companies who utilize trusted independent service providers or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these devices. Progent still offers technical support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should adopt more current firewall products available from Cisco. Progent's Cisco-certified specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver fast, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent's roster of seasoned network experts can help you to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing help with tasks such as assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery solution to show compliance with information assurance standards and government mandates.