Additional Topics of Interest

Small Medium Business Integration Specialists
Mid-sized Company Information Technology Consulting Firm

Progent offers technical support for mid-size companies who have 100 to 250 system clients. The medium size company or work group has typically been an overlooked part of the market for network consulting expertise. The overhead and support access models of large outside service organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which usually has a modest IT budget with which to support an IT network whose complexity and sophistication are often comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the IT support costs of an SMB while providing the small organization with enterprise-level service from certified, IT experts with background in a wide range of small business technologies. If your mid-sized company or small business is searching for levels of IT support needed by a mid-size office without paying enterprise costs, you need Progent.

Consulting Services Lync Server 2013 Instant Messaging
Lync Server 2013 and Active Directory Services

Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to help your company to maintain and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.

Cloud-managed Email Security Services
ProSight Spam Filtering Professionals

Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

Windows Training
Server Skills Transfer

Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent has few competitors. Mid-size companies who utilize trusted freelance consultants or who employ internal IT staffs benefit when Progent transfers information about new technology and proven processes to make their IT environments more reliable, secure, and productive.

Microsoft Certified Windows Server 2022 Computer Consultant
IT Consulting Windows Server 2022 and SCVMM

Progent's certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted system model or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.

MCSE Expert Certified Hybrid cloud integration Specialists
Consultants Hybrid cloud integration

Progent can assist your IT team to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that combine local resources along with one or more cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud migration support services that include Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.

Microsoft SBS Server Consultant
Microsoft SBS Premium Add-on Computer Consultant

Microsoft Small Business Server is an affordable collection of essential servers that offers the foundation for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with hands-on expertise and broad knowledge in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and servicing IT environments powered by the Microsoft SBS line of servers and programs.

Meraki Switch Topology Consulting
Meraki MS 300 Series Switch Configuration

Cisco's Meraki family of access and distribution switches are designed for sites ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist your company to design and deploy an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to maintain security, develop and validate a disaster preparedness strategy, and resolve issues related to any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking infrastructure.

Consultant Services ProSight Reporting Remote Network Infrastructure Management
ProSight Reporting Infrastructure Management Configuration

ProSight Reporting is a growing family of real-time reporting utilities created to integrate with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Live Online Windows 8.1 Trainer
Live Online Office Excel Train

Progent offers customized online training for popular desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the benefits of traditional physical classroom seminars, such as instant communication between clients and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of multiple workers. Offered to individuals or classes of all sizes, Progent's virtual training allows the trainer to conduct the seminar from a remote office and the clients can be spread across a campus or all over the the U.S. Virtual education deploys proven teaching aids like virtual white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specialized topics or extended in time and broader in scope.

Macintosh Virus Recovery Support Services
macOS and Cisco Security Remote Troubleshooting

Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac network through expert support offerings including running security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile connectivity, deploying monitoring software for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the particular objectives of your corporate network.

Mac Train
Training Professional Office Word for Mac

Progent offers onsite education designed for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X applications.

Microsoft Server Consolidation Remote Troubleshooting
MS Microsoft Virtual Server Consulting Services

Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by software originally developed by Connectix, provides the power needed to accomplish server consolidation, application migration, and server quarantine projects via virtualization techniques in an enterprise-ready IT network with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance ROI in application development and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server.