Microsoft Windows 8.1 is engineered to power computers from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen support and signature tile GUI, provide a wide range of advantages for organizations who understand how to exploit them. Progent's Windows consultants can help bring your business up to speed with Microsoft Windows 8.1 and make sure you gain significant business advantage from the operating system's many new and enhanced technologies.
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a team of IT consultants located in the Tampa area, and Progent also offers remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help your business to plan and carry out a migration to the Flexential facility with services like planning solution configuration, recommending hardware components, system configuration and validation, debugging, setting up remote network management, and training your IT support team.
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that let you track your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
E-Mail Guard is Progent's affordable spam filtering and virus protection managed service that gives small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based antispam and virus defense services that defuse email assaults before they can breach the corporate firewall. Perimeter Manager also lets administrators monitor and control their email systems, regardless of server vendor, hardware technology, or geographic location.
Progent's Microsoft-certified consultants average over 10 years of experience delivering unified communications support for companies ranging from small offices to global corporations. Progent provides economical consulting for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email environments, and facilitate off-site and mobile email connectivity. Progent's Microsoft Exchange support services can assist you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent also provides integration help for Windows 10 and Windows 11 clients running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your growing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's complete line of products aimed at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical files, apps and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical information.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of migrating to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from as-needed design review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of any size to integrate, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical data.
If your office computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can help you to incorporate your servers into a unified network that permits all your operating systems to run side by side for easy administration, seamless information exchange, high reliability, enhanced performance, and strong protection. Progent's UNIX and Windows integration assistance services include network architecture configuration and service, support for Windows services for UNIX, online network monitoring and management, online technical support and repair, on-site technical support, and Helpdesk services.
Progent can provide cost-effective online consulting to assist you to plan, configure, and fix any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your IT system.
Les Kent has a 35-year track record of successful technology integration, executive management, marketing, and operations. He has shown a talent for developing sophisticated IT solutions while working as a network designer, application developer, project manager, deployment expert, and problem solver for small businesses, new ventures, and major enterprises.
Progent's team of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, at the front lines of IT support, performing a wide variety of IT tasks for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support staff. This means that you get not just world-class technical skills, but also a consultant with proven methods for using technical knowledge to solve real-world IT problems rapidly.
Progent has two decades of experience assisting small and medium-size businesses to design, install, optimize, manage, and debug computer networks that incorporate remote workers.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and security cameras. Progent offers the expertise of veteran Wi-Fi consultants who can help you to assess the benefits of UniFi technology for your business and assist you to plan, deploy, administer, and maintain your UniFi solution.
Progent's Cisco-Premier network consultants offer experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progent's Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
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Progent's data center support services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting sites and requiring on-demand in-person help at the colo site as well as off-site support from Microsoft and Cisco Premier experts. Progent provides a full range of IDC and data center and colocation support services such as system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and telecommunications networking, development and deployment of non-stop systems, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and planning high-availability server and storage cluster configurations.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
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Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT consultant with hands-on background and broad experience in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and servicing network solutions based on the Microsoft SBS line of servers and programs.
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Progent's proven ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent can provide a wide array of affordable online and on-premises support services to assist your business to install, administer, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Citrix has developed a powerful line of platforms that provide enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix technology and help you design, test, deploy, optimize, and support Citrix solutions.
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum availability for critical applications by offering unified, mixed-platform monitoring of physical and virtual infrastructure deployed across local datacenters and private and public clouds. Progent's consulting group offers advanced remote and onsite expertise to assist businesses of any size to plan, implement, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to migrate to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning, and Help Desk services.
ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware.
The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery system to the Herakles data center, Progent offers a range of affordable consulting services such as data center relocation, equipment installation and upgrades, infrastructure optimization, project management, virtualization configuration, remote monitoring, centralized network management, software development, disaster recovery/business continuity solutions, security assessment, and the support of the Progent Test Lab.
Progent can assist your IT team to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that combine local IT assets along with one or more public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration support services such as Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
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Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious problems detected by SCOM 2012.
Remote 24x7 monitoring, proactive alerts, and actionable reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a level of protection that was once reserved for enterprises. Progent can provide several RMM options delivered as economical service packages designed to assist your company to identify and resolve a an array of IT network problems before they get big enough to hurt productivity.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving especially stubborn issues, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Nagios and MRTG are powerful, Open Source monitoring tools that operate under Linux and can be used to analyze UNIX networks, Microsoft Windows networks, or mixed-platform situations where the Linux OS and Windows run side by side. The Nagios monitor allows network support engineers to track network services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the traffic in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration experts can help you utilize both these utilities to tune and troubleshoot your system.
If your business computer system combines UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple management, seamless dataflow, high dependability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support offerings feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and repair, on-site technical support, and Helpdesk support.
This page contains current updates on security threats, patches, and leading practices. Contact Progent if your organization needs help protecting your network against the latest IT security threats.
Progent offers the support of a veteran specialist with extensive hands-on experience installing, managing, and upgrading video conferencing systems from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support team, your ISP, and your telepresence technology vendor to assist your organization maximize the strategic value of your video conferencing ecosystem.
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Progent's management team consists of seasoned professionals with years of background delivering network consulting, technical support, and strategic information system planning to businesses ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent has assembled a management staff that can provide businesses with the best service value in the industry.
Progent provides national online help and troubleshooting services for businesses who operate UNIX, Linux, or Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Online technical support provides maximum leverage for your information technology budget by protecting user productivity and limiting the hours charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to solve most network problems without wasting time and money by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to assist you with the most difficult system problems.
Progent can assist your organization to utilize Cisco's networking products to create a robust foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including resource consolidation, security and compliance, manageability, uptime, and disaster recovery.