Progent offers two low-cost service bundles intended to allow small businesses to get an independent network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer runs an extensive examination of your network from outside your firewalled perimeter to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized machine within your firewall to assess vulnerabilities to internal assaults. The two security inventory services are set up and run from a secured remote site.
Progent is a leading innovator in cost-effectively providing world-class network help to small companies. Progent's success in handling the IT service requirements of the chronically underserviced small company market is the cumulative result of key technical and process breakthroughs that have removed a great deal of the traditional costs out of managing IT service, injected unprecedented technical expertise into the support mechanism, and significantly accelerated the repair cycle.
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting updates to your servers, endpoints printers and scanners, network infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices like sensors and health monitors.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide online expertise to help businesses of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any phase of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to match your unique company requirements. Progent’s Microsoft-certified support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration support for secure, company-wide resource sharing plus integration with CRM packages.
Progent provides national online technical support and troubleshooting services for companies that run macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's engineers offer Mac users a range of IT services including desktop assistance, migration to the most recent version of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Online technical support offers maximum leverage for your IT budget by protecting user efficiency and limiting the time charged for network repair services. Sophisticated remote access technology and skilled technicians and engineers allow Progent to handle the majority of IT issues without wasting time and expense by going to your site. In the vast majority of cases your network problems can be remediated by telephone or through a mix of telephone support and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP premier security specialists to help with the most difficult system problems.
Progent's Linux support services offer small and mid-size companies and software developers support for administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience offers you a convenient single source to show you how to build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of any size to deploy, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
SQL Server 2005 offers powerful, standardized tools to computer experts as well as to network users, lessening the difficulty of designing, deploying, administering, and accessing company information and analytical programs in environments ranging from handheld devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in designing and deploying information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent provides national online technical support and troubleshooting services for businesses that run UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft products. Online technical support provides maximum leverage for your IT budget by extending client efficiency and shortening the time charged for computer analysis and repair. Advanced online access technology and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security specialists to assist you with the toughest system issues.
Medium-size companies can enjoy all the advantages of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier IT support experts. Thanks to Progent's economically priced IT service programs, medium-size organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, proactive alerts, in-depth reporting, Help Desk support, and online service. For companies with mission-critical environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer medium-size company networks world-class reliability, protection and productivity.
Progent’s Microsoft-expert consultants can help you to update your desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of migrating to 64-bit PC desktop computing, plan an affordable migration strategy that minimizes business disruptions, and deliver economical, professional online help to aid your company to configure 64-bit PC desktop software and application software on your current computers.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Microsoft SQL Server 2016 offers major improvements in speed, scale, data security, high-availability, BOYD support, and built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language integration, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Progent’s expert software programmers, database architects, and program management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database designers and software programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to incorporate SharePoint with additional data sources such as SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can assist businesses to create, expand, repair, or port web-based applications to take advantage of the most current web technology.
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent’s Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
If you need assistance creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent’s expert team of program developers, relational database designers, and project managers can help ensure you get the job done on time and within your budget. Progent's seasoned application programmers can provide affordable and expert online consulting for jobs as simple as writing VBA macros for Office Excel or as challenging as developing line-of-business database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without adversely limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent offers nationwide online phone support and consulting services for companies that operate Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's engineers can provide Apple macOS and OS X users a variety of IT services including desktop support, upgrading to the most recent version of OS X from legacy versions of Mac, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to iCloud services. Online network consulting offers maximum return for your information technology dollar by preserving client efficiency and shortening the time billed for computer analysis and repair. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In most of situations your network issues can be remediated over the phone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA premier security specialists to assist you with the toughest network problems.
Cisco's Catalyst line of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless performance by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening security by detecting threats and filtering network traffic according to user type and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
Progent's CCIE-certified networking experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Progent’s private cloud hosting enables small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can use Progent’s private cloud to avoid major capital costs for the purchase, maintenance, and management of computer hardware and data center facilities while benefiting the highest levels of system availability and security.
Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Progent is a pioneer in affordably delivering enterprise-class IT help to small businesses. Progent's success in addressing the network service needs of the historically underserved small company sector is the cumulative result of key technical and process breakthroughs that have removed much of the conventional costs out of managing network service, injected unmatched technical expertise into the support mechanism, and dramatically accelerated the repair process.
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced network support packages, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
Progent can help small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent offers consulting for security analysis packages including Microsoft Baseline Security Analyzer for performing a set of automatic network testing scans to uncover potential security gaps. Progent has extensive experience with security analysis tools and can show you how to understand audit reports and react appropriately. Progent can help you design protection into your company operations, configure scanning software, define and implement a secure network architecture, and recommend procedures to maximize the security of your IT system. Progent's security engineers are available to assist you to configure a firewall, implement safe remote access to email and data, and install VPN. Progent's accredited security consultants can test the security of web-based software and can conduct comprehensive security evaluations of company-wide security to validate your organization's compliance with important international security standards such as HIPAA, PCI, and ISO.
Progent can assist you to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid solutions that transparently integrate local and cloud products and services.
Progent's Microsoft certified engineers can provide remote and onsite consulting expertise to help your company to manage, support, and repair computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, online connectivity, smartphone and tablet integration, wireless network design, and 24x7 system monitoring.
Cisco has designed a full array of routers that includes routers built to provide the protection, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Progent's Microsoft-certified database application developers offer small and midsize businesses online DBA and programming services for leading database products such as MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and integration, application design and programming, management services, replication and synchronization strategies, capacity planning, performance optimization, migration, information security, backup and recovery options, troubleshooting, and webinar training.
SQL Server 2005 delivers indispensable, familiar tools to computer experts as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing enterprise data and database applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.