Progent's professionals offer expertise in multiple technologies relevant to mobile connectivity such as network infrastructure, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's certified consultants can save your business time and money by applying their wireless experience to help you select and integrate wireless access solutions that make sense for your business. Progent can also tune your network infrastructure so that mobile handhelds perform better.
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, enables safe self service, and offers a common point of control for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist you with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or onsite configuration and troubleshooting services to assist your organization to design, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point environments of any size or architecture.
Progent's SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate processes.
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of productivity programs and cloud services offered on a subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of product bundles intended for customers from individuals and households to enterprises. Progent can provide quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to understand the many subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.
Progent can provide the support of Microsoft-certified consultants and seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, business continuity specialists, and certified data security consultants to help your business to assess the potential benefits of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure an efficient and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent's Meraki Wi-Fi AP experts provide online and on-premises support to help organizations of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that delivers the same access, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their mobility or computing device.
Cisco's Meraki MS family of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to help your company to plan and deploy an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, create and test a disaster recovery plan, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking solution.
Microsoft supports seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
Progent offers expert help for every phase of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site analysis, project planning, cost estimates of new software and hardware required, suggested sourcing, system verification at customer site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for client's support group and users.
Progent can provide remote and onsite consulting to assist your organization with any facet of business intelligence reporting ranging from debugging or enhancing applications to designing and deploying an advanced BI solution. Progent's management reporting experts can help your company to maintain your existing reporting system, assist you to upgrade reports from a legacy reporting product to a current solution, and provide as-needed remote mentoring to meet your individual needs. Progent's business reporting and analytics consultants can provide experience in the leading business intelligence reporting and visualization platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.
Progent offers the support of RIM BlackBerry-premier experts who can assist small companies to plan, administer, and repair BlackBerry technology economically and successfully, eliminating the need for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's proven remote service delivery model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software productively into their information system.
Progent's Microsoft certified engineers can provide remote and on-premises consulting services to help you to administer, maintain, and troubleshoot PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote access, smartphone and tablet integration, Wi-Fi configuration, and 24x7 system monitoring and alerts.
Remote server management cards give IT managers complete control of a server without the need for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a variety of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progent's computer outsourcing services for small businesses feature planning Server 2003, .NET Server, and BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person repair, resolving stubborn integration problems, and creating a company-wide security strategy. Progent can show you how to enhance network reliability and performance via fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also offers special project assistance for major migrations and can help with requirements assessment, product identification, bill of materials development, sourcing qualification, purchasing logistics, and professional documentation. Progent's computer outsourcing help also features education for office productivity programs such as Microsoft Office XP.
Progent's management team consists of industry professionals with years of experience delivering network consulting, technical support, and strategic IT planning to organizations ranging in size from small offices to global enterprises. Great support requires great personnel, and Progent is proud to have assembled a management team able to provide customers with the best service value available anywhere.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
Progent offers affordable online and onsite consulting to assist businesses of any size to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response.
Progent offers economical remote support for all releases of Office Access including Access desktop and Access Web App and offers advanced help for Access application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online classes for Office Access development and DBA services.
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Progent can provide economical remote access to consultants with expertise in a broad range of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent can provide consulting support for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to deploy, enhance, or troubleshoot backup solutions for a variety of environments such as on-premises, edge to datacenter, cloud, or a mix.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Progent's Microsoft Office and Microsoft 365 experts can assist companies of any size to integrate Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that offers fast ROI and promotes better business results. Progent can help you to integrate Office or Microsoft 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues between different releases of Office desktop and offers customized online training to individuals and groups.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Wireless Access Point consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent can assist you to design, deploy and administer a backup plan built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by user mistakes, system glitches, ill-intentioned insiders, and malware attacks such as ransomware.
If you want to update your production web site, build internal websites for purposes such as HR or worker training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you build and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.
Progent's veteran group of IT consultants and subject matter specialists have extensive experience delivering remote and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent offers the breadth of know-how to resolve network problems that involve multiple manufacturers and that represent a combination of older and up-to-date information technology. Progent provides budget-friendly remote expertise to help you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can deliver occasional support to help you to resolve especially stubborn IT problems, or Progent can provide comprehensive project management support to help you finish major network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and use Android phones securely and productively.
Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior-based analysis technology from SentinelOne to defend endpoints and servers and VMs against familiar and new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Windows Server 2008 R2 offers high levels of speed, protection, availability, scalability, and versatility that accelerate productivity of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote consulting, technical support, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's Meraki Wi-Fi access point experts provide online and onsite support services to help businesses of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or computing device.
For large organizations, Progent can leverage internal network support staffs by providing world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent local extension of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, network architecture, Sarbox conformance, project management, and world-class service for multi-site network environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and technicians to assist with a site relocation or office move, or a system architect to help with setting up or utilizing an Internet Data Center or co-location site.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist you to design a DR/BC system based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, performs health monitoring, enables secure end-user self service, and offers a single point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
Cisco's {Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and strengthening data security by identifying threats and filtering network traffic based on user type and locale. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support services to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Data Center engineers can help you identify high availability data centers that meet the specific needs of your company. High availability off-site data centers are particularly attractive to small organizations due to of their affordability and simplified logistics compared to taking a do-it-yourself approach. Trying to create an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small organizations. Progent can show you how to reap all the advantages of high availability data centers and 24x7 colo sites by offering a full range of engineering and maintenance services.
Progent's certified consultants provide small and mid-size businesses enterprise-level consulting support for SMS Server and System Center Configuration Manager, Microsoft's standard tools for update and configuration automation. Configuration Manager is Microsoft's new title for the change management solution previously known as SMS Server. Configuration Manager 2007 provides a range of new features to Systems Management Server such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent's certified engineers can help you use SMS or Configuration Manager 2007 effectively for streamlined operating system and application software deployment, security patch administration, application metering, and software license reconciliation. Progent's consultants can also assist your company to move smoothly from Systems Management Server to System Center Configuration Manager.
Progent is one of the most expert information technology consulting companies for creating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive all the advantages of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can help you design, integrate, maintain and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key facets of IT such as ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange Server 2013.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.
Progent's Wireless Consulting Services provide a convenient, economical option for companies of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Juniper-certified network engineer can assist you to plan and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help your business to streamline the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a mix of Juniper's OS platforms.
Remote continuous network monitoring, proactive alarms, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can get a level of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical services designed to help you to identify and fix a an array of network problems before they can impact your business.
Progent has supported Dynamics GP and Great Plains software for over 20 years and Progent has provided integration, software development, training, and debugging services since the platform's original release. Progent can provide top-tier expertise for updating legacy Dynamics GP ERP systems. Progent can assist your business to design, validate, and carry out a cost-effective migration from a a legacy version to the newest release of Microsoft Dynamics GP.
If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform IT environment, Progent's CISA and CISM-premier security specialists can assist your whole enterprise in a wide array of security areas including security management procedures, security design and models, access control products and methodology, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISA and CISSP define the fundamental competencies and worldwide standards of performance that network security professionals are expected to master. These certification give executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have the experience and theory to offer effective security management and engineering services.
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Progent's Microsoft-certified experts can provide companies of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a central location for your employees or clients to connect to, manage, distribute and manipulate relevant information, documents, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and projects with the information they've developed in a way that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can assist you to support your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
The Help Desk service model adopted by Progent offers small and midsize organizations an efficient option to dependence on independent service individuals by offering broad technical knowledge shared by multiple engineering teams, optional 24x7 availability of urgent help, escalation capability to appropriate experts for handling even the most complex problems, support consistency and dependability, quick follow through overseen by veteran support administrators, a choice of easy-to-use mechanisms for requesting support jobs, plus a high level of progress transparency made possible by ticket tracking and available via a web-based portal.
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Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, security and compliance, automated deployment and administration, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs that you want to keep as well as the latest 64-bit editions of software you wish to install.
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Lync 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web meetings with app sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts and system architects can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management team and end users. Progent offers expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and restore a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Duo managed services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Progent's seasoned ransomware recovery consultants can assist you to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Dynamics GP allows you to grow and control your business more efficiently by delivering easy access to decision-driving information and a rapid ROI. Microsoft Dynamics GP/Great Plains confers important business benefits such as its ability to expand the presence of your organization, manage your accounting, computerize financial operations, standardize procedures throughout your company, refine inventory control, enhance order accuracy, grow revenue and shorten turnaround time, and maximize free cash flow. Progent can help you set up and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you reap all the benefits of your Dynamics GP/Great Plains business management system.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge high-end applications that can give your company a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor family or help you upgrade to current firewall technology. Progent can also help you create and execute a complete security plan that can include firewall and VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going network support, administration, training, and security expertise.
Progent provides businesses of any size professional consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to design a detailed security strategy and choose appropriate products from multiple suppliers to achieve your security goals while sticking within your budget restraints.
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and maintaining messaging systems for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment features compliance, high uptime, easy connectivity for remote and mobile users, efficient management utilities, and productive integration with telecommunications. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also assist small or medium companies to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013.
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are intended specifically for small organizations who need fast access to a Help Desk Call Center with expert telephone support and full escalation options but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Software Selection and Deployment.
Stealth penetration testing is a key component of any overall network security plan. Progent's security professionals can perform thorough intrusion checks without the awareness of your organization's in-house network support resources. Stealth penetration testing uncovers whether current security defense systems such as intrusion incident warnings and event history monitoring are properly configured and actively observed. Progent can implement continuous autonomous penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to modern versions of ransomware.