Additional Topics of Interest

Consultant Exchange Server 2010 Upgrade
24/7 Exchange 2010 Upgrade Consultants

Progent offers comprehensive support for every step of your Exchange 2010 migration including end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software and equipment required, suggested vendor sourcing, pilot verification at customer location or at Progent's test lab, setting up temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and webinar training for customer's support staff and end users.

Remote Support Services SQL Server 2017 SSAS
SQL Server 2017 Online Troubleshooting

Progent's certified SQL Server 2017 experts can assist you to plan and carry out an efficient upgrade from your current SQL Server deployment to SQL Server 2017.

Emergency Work from Home Solutions Support and Integration
Telecommuter Services Technical Consultant

Progent has two decades of background helping small and mid-size companies to plan, install, tune, manage, and troubleshoot computer networks that support a remote workforce.

Professionals Virtual Server Private Cloud Hosting
Professionals Private Cloud Hosting Services

Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest level of availability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting options are based upon proven virtualization platforms that allow small businesses with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

Technology Consulting CRISC Certified Cybersecurity
Risk Assessment Network Consulting

Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can help you develop a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system architecture that takes into account reliability issues covering a broad range of infrastructure technologies and processes.

Consultants CRISC Certified Risk and Information Systems Control Systems Engineer
CRISC Certified Risk and Information Systems Control Professionals

Progent offers the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.

Microsoft Certified Networking Services
Certified Microsoft Partner Networking Consultancy

Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company better support for your information network.

Home Based Computer Consultant Telecommuting Jobs
Work from Cisco Certified Career Opportunities

Progent believes that a carefully architected and implemented information system can be a crucial factor for accelerating any company's success, and we follow this credo in our corporate system environment. Progent has built a fault-tolerant virtual office network that allows Progent's in-house consultants and certified contractors to deliver fast and effective service, collaborate easily on complex projects, and gain from career and private maturity by being part of an exciting company ethos of self motivation and freedom.

Top Remote Support MacOS and Windows
Integration Support Apple Mac and Windows

Progent's service experts in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into cohesive networks with resource sharing and collaboration functionality. Allowing efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Microsoft and Apple service makes it possible to provide expert support to businesses that rely on these technologies to keep their competitive edge. Progent can also assist you to interface Apple's iPhones and iPads with your Windows environment.

24-Hour Consult High-Availability Data Centers
Engineers Zero Downtime Data Center

Progent's Data Center professionals can help you identify high availability data centers that meet the particular needs of your company. High availability co-location sites are particularly attractive to small organizations due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and maintenance services.

ProSight Remote Desktop Monitoring Integration Support
Top Automated Desktop Monitoring Remote Consulting

ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by tracking the state of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to disrupt productivity.

24 Hour Co-managed Help Desk Online Troubleshooting
Support Shared Helpdesk

Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's roster of seasoned technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

Support Outsourcing Service Reports
Network Consulting Tracking Service Costs

Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local support firms who provide minimal documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every staff member to each customer. The discipline of documenting and archiving service records results in more efficient support and avoids a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

Meraki Switch and Access Point Online Support
Consulting Meraki Switch Planning

Cisco's Meraki family of access and aggregation switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to assist your company to plan and implement an efficient network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, define policies to ensure security, develop and validate a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.