Progent offers IT services for medium size companies who have 100 to 250 network clients. The mid-size company or office has typically been an overlooked segment of the market for IT support expertise. The overhead and service delivery models of major third-party service firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information network whose complexity and capability are frequently similar to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the network maintenance costs of a small-medium business while offering the mid-size organization with big-company service from certified, IT experts with background in a broad range of midsized business technologies. If your mid-sized organization or small business is looking for the quality of network help appropriate for a mid-size organization without budgeting enterprise prices, call Progent.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but manageable information. The integration requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network expert with hands-on background and broad knowledge in designing and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, administering, and servicing network solutions powered by the SBS suite of servers and applications.
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email expertise, security services, and custom education. Progent can assist businesses to migrate to macOS from OS X or earlier editions of OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and Apple iPad synchronization, or moving to iCloud. For business networks built solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, integrating and supporting a network environment that is available, safe, fast and aligned with your organization's objectives.
Progent’s IT outsourcing packages offer affordable network support for small companies. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can contain costs and eliminate uncertainties, allowing IT support budgets to grow in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust network architecture for your critical business software based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can afford a level of network stability that was once reserved for enterprises. Progent can provide several RMM solutions available as low-cost services designed to help your company to identify and fix a most network problems before they can impact your business.
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent offers national online phone support and troubleshooting services for companies that operate Solaris networks or whose IT systems feature a mix of Solaris and Microsoft Windows products. Online IT help offers optimum leverage for your information technology budget by preserving user efficiency and shortening the time billed for network repair services. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your site. In most of situations your network problems can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security professionals to assist you with the toughest network issues.
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for workers who are on the move within campus, hospitality, retail or other environments where IT management requires user endpoints that offer more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams set up and optimize many key pieces of your wireless environment including APs, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts offer online and on-premises support to help your organization create and administer a Cisco wireless IP phone solution by providing integration services that range from debugging the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
System Center 2016 delivers major enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.
Progent can assist small businesses to move any part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Progent's Microsoft-certified consulting experts can help your organization to determine the value of Exchange 2010 for your company and can help you to plan and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer quick ROI by increasing your productivity, lowering the cost of equipment and service, simplifying management, and consolidating your key communications technologies.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
If your organization does not need urgent remote help but expects to need technical services with your information system soon, you can save time and money and ensure that the right IT skill will be ready when you require it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or send email to firstname.lastname@example.org.
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other email infrastructure to lower capital costs and administrative hassle. You can deploy Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to assist your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, plan a network topology that fits your business needs and IT budget, implement an efficient move from your current Exchange system to one that incorporates Exchange Online, train your IT staff and users, and deliver as-needed consulting and technical support.
DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize businesses a range of cost-effective alternatives for replicating and restoring business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business information systems to achieve an advanced level of availability and disaster recovery readiness at an affordable cost.
SQL Server 2005 delivers powerful, familiar tools to computer experts and information workers, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and database applications on platforms ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's compensation structure is built on revenue sharing, so similar to being an independent consultant, your earnings are entirely tied to your generated revenue. Certain of our consultants stress quality of life and choose to consult at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms like mountain biking, motorcycle racing, snow boarding, surfing, vacations, or spending free time with relatives and acquaintances. Others take advantage of the chance to make big dollars via hard effort and long days. Progent fully encourages both ends of the spectrum plus everything in the middle.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to plan and deploy a DR/BC solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Application Publishing with ISA Server 2006 provides greater control over intranet applications while supporting enhanced productivity by making these applications accessible to authorized remote users. ISA Server 2006 can protect corporate applications, services, and data across all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you design, install, configure, and maintain Internet Security and Acceleration Server 2006 on your system so your business benefits from a highly functional and affordable balance of security, productivity, and performance.
Progent can help small companies to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
SQL Server 2014 includes significant improvements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services that include system design, configuration, administration, remediation, and software development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that allow small and midsize companies with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, configuration, update, and maintenance services include system planning, deployment, project management, in-person and off-site technical support and repair, Help Desk services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified engineers offer technical help and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Exchange 2003 Server include system design, installation, documentation, onsite and remote technical support, Help Desk Call Center support, certified security evaluation, and comprehensive network management outsourcing.
Progent's support experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive networks with full sharing and workgroup support. Allowing efficient cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Macintosh service makes it possible to offer world class assistance to companies that depend on these technologies to maintain their competitive advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Progent's Network Helpdesk Outsourcing Services for desktop support are intended specifically for small businesses who need fast access to a Help Desk Service Center with professional telephone support and effective escalation options but who have to work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Support, Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Applications Selection and Deployment.
Progent's service experts in Mac and Windows technology can help you combine Mac and Windows computers into seamless environments with resource sharing and collaboration support. Allowing productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple consulting makes it possible to provide expert assistance to companies that depend on these platforms to keep their competitive edge. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's Cisco certified networking consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks.
ProSight Virtual Server Private Cloud Hosting Technology Professional
Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and provides a centrally administered web gateway that delivers a one-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits custom reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft engineers can help your company to design and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.
Progent’s Microsoft-expert consultants can help your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can help your company to understand the risks and benefits of migrating to 64-bit computing, plan an efficient migration strategy that reduces operational interruptions, and offer inexpensive, professional online support to aid your company to install 64-bit operating systems and application software on your current hardware.
Progent offers fast online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your network using advanced remote support tools to provide fast and economical analysis and remediation of urgent network problems.
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing network traffic according to user class and location. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Progent is an Altaro partner and can design and manage an implementation of Altaro O365 Backup to preserve your Microsoft 365} mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and powered by software originally produced by Connectix, delivers the performance necessary to carry out server consolidation, application upgrade, and server quarantine projects via virtualization technology in an enterprise-class IT network with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance ROI in software programming and testing, upgrading from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server consultants can assist your company to evaluate and integrate MS Virtual Server.
Progent's Cisco Jabber consultants offer remote or on-premises expertise to assist businesses of any size to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for all the technologies that make up building an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the scope of IT know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in specific tasks associated with your SharePoint 2013 deployment.
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution offering advanced protection, transparent compatibility with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and improved operational efficiencies, enhanced worker output, and better intellectual property security. MS Office Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants offer online and onsite configuration support and mediation services for your Office Communications Server deployment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add significant strategic value to your information network
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT support, staff, develop a corporate-wide security strategy, automate network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are built on proven virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small support firms who provide scant documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports sent by each consultant to every customer. The practice of documenting and archiving service activity allows more efficient service and avoids a variety of common misfortunes such as when a service client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Even if your company has a small network support staff and a modest IT budget, your information system can still have the same high availability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital business applications and hardware operating.
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on schedule and within budget.