Progent can provide a wide array of low-cost remote and onsite consulting services to help you to deploy, manage, and troubleshoot desktops and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent can help your business to maintain System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and boost worker output by ensuring that operating systems and applications are always current, managing product licenses, and reporting resource usage profiles so you can make smart buying choices. When you are ready to update your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out an efficient move to SCCM 2012.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small support organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation sent by each staff member to each customer. The practice of detailing and organizing service records allows more efficient support and eliminates a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, functions as the center of Cisco's collaboration portfolio. CUCM and Unified CM Express offer a borderless IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and affordable online and onsite support to help businesses of any size to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum business value. Progent's consultants can help with any facet of CUCM setup and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class programs that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and certified Cisco system specialists can provide a range of IT consulting services including project planning, Sarbanes Oxley compliance, office relocations, corporate security, system architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent IT consultant can show you how to plan a multi-office information system that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, deploy and support major rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Progent's Linux support experts offer small companies and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Cisco's security and offsite connectivity solutions for small to medium sized companies represent a complete array of manageable protection hardware and software to help you protect your wired and wireless information system. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate goals.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Progent has two decades of background helping small and medium-size organizations to plan, implement, optimize, manage, and debug information networks that support teleworkers.
Progent's Microsoft-certified Windows 11 experts can provide an array of services to support Windows 11 including Microsoft 365 solutions, mobile management, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk support.
Dynamics GP allows you to expand and control your business more efficiently by offering easy availability of decision-driving data and a fast return on investment. Microsoft Dynamics GP offers major productivity benefits such as its ability to expand the reach of your organization, handle your financials, computerize financial processes, unify processes throughout your company, refine inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can help you configure and maintain a reliable, secure server and communications foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you reap the full benefits of your Dynamics GP/Great Plains software.
MS Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade package featuring advanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved operational efficiencies, increased worker output, and better IP protection. MS Office Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide online and onsite configuration support and mediation services for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your IT system
Progent provides customers the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that customers have the right to be sure that their computer support professionals have accredited testing as well as extensive real-world field experience so that Progent's customers can engage Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor assistance than is offered to uncertified service providers, enabling Progent to offer clients a higher level of computer service. In addition, recognized certifications such as CISM or CISSP for network security can aid corporate customers to demonstrate compliance with regulatory requirements by using the assistance of recognized IT professionals.
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and manageability that your company requires.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a DR system based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Configuration Manager automates application and device provisioning at scale, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, provides network health monitoring, allows secure self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid environments.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's seasoned ransomware recovery experts can help you to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide variety of online services to help your organization to design, program, pilot test, deploy, manage, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide as-needed support to organizations who need a fast fix to a stubborn problem related to Office Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical applications built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the special requirements of individuals or teams.
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, allows secure self service, and offers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist you with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified ISA Server 2006 support professionals can help you plan, rationalize, pilot, implement, configure and support the any edition of ISA Server 2006 on your network.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management of modern security capabilities like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art 24x7 remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of critical devices.
Progent can provide cost-effective online consulting to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Progent's Support for IT Service Providers lets you use Progent's consulting engineers while retaining your own service brand as a transparent extension of your IT services staff.
Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user class and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller technology.
Progent's Microsoft-certified professionals provide computer help and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting expertise for Microsoft Exchange Server include planning, installation, documentation, local and off-site technical support, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
Progent has a long background delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in delivering expert online network consulting and has provided network support to clients in every state. Online support eliminates travel costs and solves problems faster than on-premises service calls.
If you have a company IT system with 10 to 50 network users, Progent's IT outsourcing services save your organization from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to high-quality network support. By delivering IT support service when you need it, providing advanced knowledge for key applications, delivering unique support such as 24x7 network monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the productivity of your small office information system. Progent is the intelligent way for small businesses to build and maintain a robust and safe information system and to benefit from quick access to the experienced support typically available only to enterprises who can afford a sizeable internal IT organization.
Progent is structured to provide in-depth online consulting for all major technologies associated with today's small business IT systems and offers an array of strategic, as-needed services including a part-time CIO to provide advanced planning and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management for major projects like office moves oroperating system migrations, Cisco-certified consultants for designing fast and reliable network infrastructure, certified security engineers to verify data safety and compliance, disaster recovery specialists to help design business continuity plans, and software developers to create, enhance, or repair business application programs.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to provide fast, zero RPO disaster recovery between datacenters located as far as 185 miles (300km) away from one another. Progent's team of veteran IT experts can help your business to design, deploy, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your DR system to show adherence with information assurance standards and government mandates.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Progent's certified ISA Server consultants have broad backgrounds developing corporate security designs for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information security needs without limiting your network.
Progent provides companies of any size professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you create a detailed security plan and choose the right products from multiple suppliers to achieve your security goals while sticking within your spending limits.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess whether to migrate to next generation firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X Series firewalls following leading practices.
Progent offers small businesses a pair of ultra-affordable network security evaluation scanning packages that provide, at a set fee, remotely managed inventory scans of your network security profile which are evaluated by professional security specialists who assess the results of the scan, present objective summaries of your current network security, and offer recommendations for improvements. Progent has developed two complementary network security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small companies while offering enterprise-quality evaluations of your network's vulnerability to attack.
Progent can provide cost-effective remote support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Progent's IT outsourcing packages provide affordable network support for small organizations. Whether it includes designing system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network technical services can contain costs and eliminate uncertainties, permitting network service expenses to increase in a more linear and controlled fashion than is possible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system foundation for your vital business software based on Microsoft Windows.
The clustering feature set incorporated into the high-end editions of MS Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and management of server clusters that offer improved levels of system availability, security, efficiency, and flexibility. New or enhanced features include cluster verification, revamped configuration and installation, unified cluster administration, new cluster infrastructure for increased availability, hardened security and quorum models, minimization of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the business benefits of failover clusters, design and implement a deployment, train your IT staff to manage your failover clusters, provide ongoing consulting and support services, and produce and test a workplace recovery procedure.
Progent's IT outsourcing packages offer budget-friendly computer support for small companies. Whether it includes designing system architecture, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your system, or creating an on-line business solution, outsourcing your network engineering services can reduce expenses and minimize risks, allowing network service budgets to increase in a more moderate and manageable fashion than is possible by building up a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust system architecture for your critical business software powered by Microsoft Windows.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center, and the support services of Progent's Microsoft-certified consulting team to provide small companies with a complete IT outsourcing solution that enhances network availability and protection, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual machine configured and maintained by Progent's network support professionals.
Progent is one of the most expert network consulting companies for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.