Additional Topics of Interest

Cisco Help Desk Configuration
24x7 Call Center Online Consulting

The Contact Center support model adopted by Progent's Technical Response Center offers small and midsize businesses an efficient alternative to dependence on freelance consultants by offering extensive expertise accessible to numerous engineering groups, optional round-the-clock access to urgent help, fast escalation to appropriate experts for handling even the most difficult issues, service consistency and reliability, quick follow-up enforced by seasoned IT service managers, a variety of easy-to-use mechanisms for initiating service tasks, plus excellent process visibility enabled by trouble ticket updates and accessible through a web portal.

Network Consultants ISA Server
Support and Integration ISA Server

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security needs without limiting your productivity.

ISA Server 2006 Remote Technical Support
24x7 Professional ISA 2006 Firewall

Microsoft ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing networks of any organization against a wide range of attacks. Progent's certified ISA Server consultants can show you how to plan, rationalize, test, install, customize and support the any version of ISA Server on your information system.

Network Engineer Cisco ASA and VMware
Remote Support Firepower Management Center

Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

Top DoubleTake Carbonite Software Computer Consultants
DoubleTake Carbonite Replication Technology Consulting Services

DoubleTake/Carbonite Software publishes a family of products intended to deliver small companies a range of cost-effective alternatives for replicating and recovering business-critical workloads such as Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business information systems to achieve an advanced level of fault tolerance and business continuity readiness at an affordable cost.

Endpoint patch management Engineer
24-7 IoT device patch management Specialists

Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and health monitors.

Technical Consultant Great Plains Migration
Technical Support Dynamics GP/Great Plains

Microsoft Dynamics GP 2010 software is a full-featured business management and analytics solution that integrates data and operations across your business, communicates seamlessly with other solutions, and brings together employees, clients and suppliers regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP/Great Plains 2010.

Wi-Fi 6 wireless controller Setup and Support
DNA Center Computer Engineer

Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing wireless throughput by reducing the impact of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by detecting cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller technology.

Award Winning Services Linux Remote
Linux Remote Consultant

Progent offers national urgent phone support and troubleshooting services for businesses that operate UNIX, Linux, or Solaris networks or whose information systems feature a combination of UNIX and Microsoft products. Remote network consulting provides optimum leverage for your information technology dollar by protecting client efficiency and limiting the hours charged for network analysis and repair. Sophisticated remote access utilities and skilled technicians and engineers allow Progent to handle most network issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to help with the toughest system problems.

SUS Professionals
Windows Server Update Services Specialist

Microsoft Windows Server Update Services enables IT administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, network support staff can fully and easily manage the installation of updates that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.

Anti-Virus Support and Help
Postini Technical Support

E-Mail Guard by Postini offers constantly updated spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and virus defense aggregation program. Progent's expert email protection professionals can help you create an email security strategy that includes anti-spam and virus defense services and processes.

Company-wide Standards for Best Practices Technical Consultant
Support Organizations Company-wide Standards for Best Practices

Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry background, at the forefront of network service, performing a wide variety of technical projects for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its consulting personnel. This guarantees that you get not only expert IT capability, but also a support engineer with proven methods for applying computer knowledge to repair actual network problems quickly.

SQL Server 2017 and Power BI Integration Support
Configuration SQL Server 2017 Graph

Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and carry out a smooth migration from your current SQL Server deployment to SQL Server 2017.

WLAN controller Consulting Services
5520 wireless controller Support Outsourcing

Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless uptime with rapid auto-failover, and hardening security by detecting threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.