Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Progentís team of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, in the trenches of network service, performing a broad range of technical projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices that are combined into shared best practices training that Progent teaches its support personnel. This ensures that you get not only world-class IT capability, but also a consultant with field-tested methods for applying computer knowledge to repair real-world network problems efficiently.
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Exchange 2010 for your business and can help your IT staff to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by increasing your productivity, cutting the cost of hardware and support, streamlining management, and consolidating your vital communications technologies.
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information.
The QTS (formerly Herakles) Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if your business is considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of affordable consulting services that include data center relocation, system deployment and updates, network improvements, project management services, virtualization configuration, remote network monitoring, centralized network administration, software programming, business continuity solutions, security assessment, and the use of Progent's Test Lab.
Cisco's Small Business family of APs are Linux-powered devices designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises integration and debugging services to help your organization to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology.
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also help design, create, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can get a level of protection that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to assist your company to detect and fix a most network issues before they get big enough to hurt your business.
For large organizations, Progent can supplement in-house IT staffs by offering world-class experience in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can perform as a transparent local extension of corporate IT management. Progentís enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level support for multi-site office environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to help with a campus relocation or office move, or a network designer to help with building or using an Internet Data Center or co-location site.
Progent can provide cost-effective online consulting services for all editions of Office Access including Access desktop and Access Web App and can provide expert assistance for Access application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored webinar classes for Office Access application programming and DBA services.
Progentís Microsoft-certified experts offer companies of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently connecting people, teams and data. SharePoint Server provides a central spot for your workers or customers to access, organize, distribute and manipulate useful information, documents, and applications and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can assist you to manage your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's Citrix-accredited consultants can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current Citrix technology deployment and show you how to enhance consolidation, performance, protection, availability, and disaster recovery.
If you have a small business information system with 10 to 50 desktop clients, Progent's IT outsourcing services free your company from dependence on an individual independent service provider while giving you cost-effective and reliable access to high-quality network expertise. By providing IT support help when you require it, providing specialized expertise for key applications, offering unique support such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an affordable solution for optimizing the productivity of your small business network. Progent is the smart way for small businesses to build and support a robust and secure IT system and to benefit from quick access to the skilled consulting ordinarily restricted to businesses who can afford a large internal IT group.
Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that combine on-premises resources as well as public clouds. To help you to incorporate public clouds with networks, Progent offers a range of cloud migration support services such as Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Urgent Professional Private Cloud Virtual Datacenter Hosting
MS Communications Server delivers IM and presence in a scalable, world-class solution offering enhanced protection, transparent compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security. MS Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite support and mediation help for your Office Communications Server environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient migration that will add business value to your IT system
Progent's Cisco-Certified network management engineers can assist you to use Cisco's network management tools along with a selection of powerful third-party applications to create a comprehensive network management solution to keep your environment running reliably, fully utilize expensive resources, guard your data, revive quickly from device failure or deliberate attacks, and allow you to expand or reassign network resources sensibly and economically as your business grows.
If your office computer system combines Solaris technology with MS Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's Solaris and Windows coexistence assistance services feature network infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, remote network support and repair, in-person technical support, and Help Desk Call Center support.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based resources into a seamless intranet system.
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are intended specifically for small businesses who require fast access to a Help Desk Call Center with professional phone support and full escalation options but who must operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Cisco-certified SIP infrastructure consultants can help your business to design, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or on-premises support to help businesses to move smoothly to a modern communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
By using virtual server technology, companies can operate multiple virtual machines on one physical server. Virtualization technology allows companies to gain all the benefits of server segmentation, while avoiding the expense that goes with purchasing extra server hardware. Virtual servers are also the enabling technology behind private clouds, which provide important benefits including reducing the costs of hardware, facilities, and administration while improving data protection, system reliability, and recoverability. Other useful server management options include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can help you with all areas of server consolidation and administration to enable your business to contain costs and conserve time.
Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall solutions built around Check Point Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also help you support older Check Point firewalls or migrate smoothly to Check Point's next-generation firewalls.
Progent can assist businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure you avoid the common mistakes small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Android handhelds.
Progent's management team includes seasoned veterans with years of experience delivering computer consulting, troubleshooting, and long-term IT planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great personnel, and Progent has put together a management staff able to provide businesses with the best service value available anywhere.
Progent offers fast access to the skills of seasoned Wi-Fi specialists who can help organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to help you to select, configure, and place UniFi wireless access points for your required coverage and throughput.
Progent offers two low-cost service bundles designed to enable small businesses to receive an impartial security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to determine potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert executes a network scan from an authorized computer within your firewall to assess vulnerabilities to internal attacks. Both security inventory packages are configured and executed from a protected remote site.
Progentís computer outsourcing support offerings for small businesses feature designing Windows XP, .NET Server, and BackOffice systems, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person troubleshooting, fixing chronic integration issues, and producing a comprehensive security strategy. Progent can show you how to maximize system availability and throughput with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can help with needs definition, product inventory, bill of materials development, vendor qualification, procurement logistics, and full documentation. Progentís IT outsourcing service also features education for office productivity products such as Microsoft Office.
Progent is seeking a range of on-staff workers including motivated Microsoft Certified Systems Engineers; system consultants who have Cisco CCNP or CCIE certification; and specialists in advanced network architecture with experience in mobile access, wireless integration, non-stop systems, disaster recovery planning, data protection, and VMware technology. Progent is also hiring desktop support experts, remote service specialists, and CISSP or CISA certified security consultants. Progent is also hiring experienced managers and administrators able to operate efficiently in our high-growth, virtual office model. Progent works with freelance professionals who have in-depth expertise and field experience in high-demand IT areas beyond our main service concentration. Progent's Experts Group includes independent consultants who can provide advice and programming support for strategic applications such as MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or can provide world-class help in areas like telecommunications, web development, EDI, web commerce, or database management. Freelance contractors certified by us coordinate with our staff professionals to provide comprehensive solutions for small and midsize business networks.
Progent can provide a variety of low-cost remote and onsite consulting services to assist you to configure, administer, and troubleshoot workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable online and on-premises expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive information management system.
Progent provides three essential types of Call Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your customers convenient access to a reliable support group with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's goal is to resolve and not merely record problems.
Windows Server 2008 represents an important step forward in making information networks more secure and available, easier to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can help your business benefit fully from the enhancements built into Windows Server 2008 by providing certified consulting, tech support, training, temporary staffing, monitoring, and security expertise.
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet firewalls to safeguard your IT assets at the enterprise perimeter, within the data center, at branches, and in the cloud.
Progent's Citrix-certified experts can assist your organization to assess the business value of the various versions of Essentials for Hyper-V, help you to integrate Citrix management utilities in your Microsoft Hyper-V network, and show you how you can deploy Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtual network while lowering the cost of equipment and support and simplifying administrative processes.
E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still get access to Postiniís Perimeter Manager services via Progentís E-Mail Guard spam filtering and virus defense service offering. Progentís certified e-mail protection consultants can help you devise an email defense strategy that includes spam filtering and virus defense technologies and policies.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can deliver a variety of affordable online and onsite support services to assist you to deploy, manage, and debug desktops and mobile devices powered by Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progentís Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your changing business needs. Progentís Cisco-Certified network experts support Ciscoís complete line of hardware and software aimed at preventing information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide scant documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service documentation transmitted by every staff member to every customer. The practice of documenting and organizing support activity results in more effective service and eliminates a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or onsite configuration and debugging support to help you to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your unique workplace design, building structure, and anticipated network traffic.
Progentís Help Desk Co-management service allows your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent can deliver a wide array of economical online and onsite support services to assist your business to install, manage, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's Citrix-certified experts can help your business to plan, install, administer, and support a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to manage and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery.
Progentís high availability network experts offer non-stop computing support, disaster recovery services, system load balancing, non-stop interoffice connectivity, fault-tolerant Internet connection design, high-availability data center consulting, and other 24x7 networking consulting to help your company integrate a non-stop network for strategic applications. Progent possesses the knowledge and experience to develop affordable, 24x7 networks by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a fully mirrored Internet connection and intelligent network load balancing.