Progent can help you with any aspect of Microsoft Azure integration such as needs definition, readiness evaluation, system architecture, pre-production testing, deployment, centralized administration, performance optimization, license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help you to set up and troubleshoot firewall appliances and VPN connections so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to work in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.
Progent provides nationwide online technical support and troubleshooting services for companies that operate Apple Mac OS X environments or whose information systems feature a combination of Mac with Microsoft technology. Progent's consultants offer Apple macOS and Mac OS X clients a range of IT services including desktop assistance, upgrading to the latest version of Mac OS X from other earlier versions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help offers optimum leverage for your IT dollar by protecting user efficiency and limiting the hours billed for network repair services. Advanced remote support tools and experienced service specialists and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM premier security specialists to assist you with the most difficult system problems.
Microsoft Lync 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with application sharing, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and future plans, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and world-class security for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more efficient utilization of physical computers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines are resource consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from production systems.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your company requires.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent offers affordable online consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent is one of the most qualified network support firms for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Progent has a long background delivering a full-spectrum of remote IT support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in delivering expert online IT support and has delivered IT support to organizations in every state. Online support eliminates travel costs and resolves problems faster than onsite service calls.
Progent's Cisco-Certified network consultants can show you how to use Cisco's management utilities along with a variety of powerful third-party applications to build a complete network management solution to keep your network running reliably, conserve limited resources, protect your data, recover rapidly from device breakdown or malicious assaults, and allow you to expand or repurpose network resources sensibly and economically as your company evolves.
Progent can help small and medium-size organizations to install efficient endpoint management tools for administering endpoints operated by telecommuters.
Progent can help you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent's managed services for patch management offer businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your servers, peripherals {like printers and scanners, network appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent has 20 years of experience helping small and medium-size businesses to design, deploy, optimize, administer, and debug IT networks that incorporate teleworkers.
SQL Server 2016 introduces major enhancements in speed, capacity, data security, availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist businesses of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
Nagios and MRTG are useful, free monitoring utilities that operate on the Linux OS and can be deployed to analyze UNIX networks, Microsoft Windows networks, or multi-OS situations where the Linux OS and Microsoft Windows coexist. Nagios allows system support engineers to track system services such as SMTP, HTTP, FTP, and NNTP. MRTG allows you to track the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration engineers can assist you to use both these tools to tune and troubleshoot your system.
A centerpiece of Progent's Network Operations Center (NOC) is its effective integration of NinjaOne RMM, a comprehensive RMM solution which enables automated alerts and streamlined incident response.
Remote management cards offer IT administrators full control over a server without the need for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and support a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical support. Progent has experience with a variety of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering enhanced protection, transparent integration with additional Microsoft products, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-manage, highly available solution. Successful implementations of Microsoft Office Communications Server require extensive planning and thought before installation. Progent's Microsoft-certified consultants can provide the expertise necessary to realize all the benefits of Office Communications Server across your whole corporation.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, implement, optimize, manage and debug a Wi-Fi solution optimized for your facilities. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
MS Office Communications Server delivers Instant Messaging and presence in a scalable, world-class package featuring enhanced protection, seamless integration with other Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved operational efficiencies, enhanced individual productivity, and stronger IP protection. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer remote and on-premises support and mediation help for your Office Communications Server deployment and can help you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add business value to your IT system
For corporations with branches in or any area served by Progent's engineers, Progent's Microsoft-Premier IT support professionals and authorized Cisco system specialists can provide a range of network consulting services such as project management, SOX compliance, office moves, enterprise security, network design, on-site or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent IT architect can show you how to plan a multi-office information system that makes smart use of colocation services and Internet data centers. Progent's Microsoft Premier consultants can help large corporations design, deploy and maintain massive rollouts of the latest versions of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP experts can assist you to configure Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's certified Internet Security and Acceleration Server 2006 consultants can help you plan, cost-justify, test, implement, configure and support the any version of ISA Server on your network.
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
If you are an information technology consultant with system support experience, teaming with Progent and helping our clients will enhance your skills through interaction with our staff of motivated, high-output consultants. Progent's commitment to offering IT consulting and computer help to small and midsize businesses will offer you the chance to consult in depth with decision makers and add tangibly to the success of dynamic companies. In addition, Our virtual office network offers state-of-the-art tools for remote service and wireless connectivity to help you to deliver fast solutions when you take on business-critical issues.
Progent can help your IT team to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that combine local IT assets as well as one or more public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud integration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.