Progent can help small and mid-size companies to implement endpoint device security protection systems and deliver mitigation services to support at-home workers.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for new technologies. For Progent customers without adequate in-house resources to configure proper pilot systems, the lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Microsoft Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering advanced protection, transparent compatibility with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security with this simple-to-manage, highly available IM platform. Effective deployments of Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its modular approach you can license only the functions you currently need, with the option to add users and increase functionality in the future. Progent's Dynamics GP/Great Plains consulting engineers can help you install, customize and manage the current release of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the particular requirements of your business. High availability co-location sites are especially appealing to small companies due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too costly for most small companies. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a complete range of consulting and support services.
Progent has two decades of background assisting small and mid-size businesses to design, deploy, optimize, manage, and troubleshoot computer networks that incorporate teleworkers.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to install and manage virtual servers to reduce IT expenses and improve availability.
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters that are as far as 185 miles (300km) apart. Progent's team of veteran network consultants can help you to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your DR solution to prove adherence with information assurance standards and government requirements.
Progent's Microsoft-certified engineers can assist you to streamline desktop update and patch deployment by delivering expertise with administration tools such as Microsoft System Center Configuration Manager 2007, SMS 2003, and WSUS.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and fixing SCOM environments and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues uncovered by SCOM 2012.
For custom program development, Progent can supply software design experts to write business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
For small and midsize companies, computer security and information assurance and compliance can be too complicated to stay ahead of yet too risky to ignore. The largest largest enterprises have been breached, and the leading cloud services have on occasion been knocked out. It seems like there's no place to run. Progent has made it economical for small and midsize companies to carry out vital IT security projects effectively by offering the benefit of billed time to the nearest minute with no minimum charge for remote help. You have the help of a world-class computer consultant to provide just the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security plan.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and distribution organizations to simplify complex supply chains and streamline key processes to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that spans from as-needed guidance to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Progent has two decades of experience assisting small and mid-size companies to design, deploy, optimize, manage, and debug IT networks that incorporate teleworkers.
Progent can provide cost-effective remote support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create all-cloud or hybrid cloud ecosystems that efficiently integrate Amazon AWS services. Progent offers occasional consulting to assist you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.
Progent's ransomware experts can help your business to assess your ransomware vulnerability, monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent offers a selection of network service packages for small organizations. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling abilities of Microsoft System Center Operations Manager, a state-of-the-art network and IT support product that tracks the availability, throughput, and safety of your information system and isolates incipient problems before they can disrupt your network. With Progent's affordably priced IT service packages, small companies can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
Progent offers nationwide remote phone support and consulting services for companies who run environments based on variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Online network consulting offers maximum leverage for your IT budget by preserving client efficiency and shortening the time billed for computer repair services. Advanced online support technology and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM certified security professionals to assist with the most difficult network problems.
Progent's seasoned ransomware recovery experts can assist you to reconstruct a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's pricing policy is to charge for phone service and in-person visits per minute. As a result, you are billed just for delivered support. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services delivered during normal working hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for quick solutions so you won't be forced to permit simple problems to fester.
Progent's managed services for patch management offer organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's IT outsourcing packages provide budget-friendly network support for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting IT support expenses to grow in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust network foundation for your vital applications powered by Windows.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Remote continuous monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a level of protection that was previously limited to large enterprises. Progent offers a variety RMM options delivered as economical service packages designed to assist your company to identify and resolve a an array of network issues before they can disrupt your business.
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated email infrastructure to lower capital costs and management hassle. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your organizations to assess the potential advantages of Exchange Online, plan a network topology that makes sense for your functional requirements and budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT staff and end users, and provide ongoing consulting and troubleshooting.
Microsoft WSUS enables information technology managers to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up user's computers, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified Intune consultants can help you to assess the business value of adopting Microsoft Intune for administering your portable computers including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent can help your company to define policies, plan and deploy pilot systems to evaluate the appropriateness of Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.
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The Progent Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, the lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Progent wants to find fulltime, results-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants with Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or comparable security certification; and high-end network architecture consultants with a background in mobile access, wireless networking, high availability, disaster recovery, information protection, and VMware. Progent also is hiring professionals who can work on Progent's team of desktop support specialists and off-site troubleshooting professionals. In addition, Progent is hiring talented managers who can perform effectively in Progent's fast-paced, virtual office environment.
Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your company, conduct pilot implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for optimal performance with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT personnel to monitor and administer Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, design and validate business continuity procedures that maximize system availability, and provide ongoing consulting and maintenance including affordable online repair and turn-key Help Desk outsourcing.
Progent's Cisco certified networking experts have extensive background assisting Internet Service Providers to architect, implement, manage, tune, and troubleshoot fault-tolerant, extensible network environments suitable for shared public networks.
Progent can provide affordable online consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert support for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar training for Office Access development and database management.
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Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of any size to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing especially challenging problems, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
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ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the health of vital devices.
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet security appliances to safeguard your digital assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Progent can help your business to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop environment that maximizes the strategic value of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user computers, and printers; migrate your existing virtual desktop software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to manage XenDesktop effectively.
Global Information Assurance Certification was founded in 1999 to certify the knowledge of network security experts. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the security disciplines addressed under GIAC certification such as evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud integration, works with the most popular handheld devices, allows one-time sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to address the critical technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this powerful product.
Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to show customers affordable alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to large enterprises, Progent's expert engineers can help you improve your network's e-mail infrastructure, protection, reliability, performance, and network administration.
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local support firms who offer minimal documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every staff member to each customer. The practice of documenting and organizing support activity allows more efficient service and avoids a variety of typical problems such as when a service customer is effectively held hostage to a consultant who won't release the keys to the kingdom.