Computer Outsourcing for Mid-size Businesses
Features of Progent's
ProSight Virtual Hosting Services
Additional Topics of Interest
SharePoint 2019 Web Parts Network Consultants
SharePoint 2019 Web Parts Integration Support
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite expertise, software development, and technical support services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless intranet solution.
CIO Consultant
Chief Information Officer Network Consulting
Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to improve business operations so they match better with your corporate goals. Your company can create and implement a well thought out information technology strategy without incurring the cost of a full-time senior IT executive.
Top Ranked Microsoft Dynamics 365 Finance and Operations Technology Consulting
Microsoft Dynamics Business Central Setup and Support
Besides offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training customized to meet your particular requirements. Progent's experts also can help you integrate and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Duo Identity Authentication Support
Duo Two-factor Authentication (2FA) Online Troubleshooting
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.
Windows Server 2012 R2 Cluster Management Technical Consultant
Online Support Services Windows 2012 R2 Cluster Server
Progent's certified failover clustering experts can assist you to assess the benefits of adopting Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to streamline the administration of failover clusters.
24 Hour Online Troubleshooting Altaro VM Backup and VMware
IT Consultant Hornetsecurity Altaro VM Backup Integration
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to help you to plan, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
Microsoft Expert SQL Server 2017 and VMWare On-site Support
SQL Server 2017 Analysis Services Specialist
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist you to design and carry out a smooth migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from as-needed architecture review or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and on budget.
Technology Consultant Microsoft Office System
Microsoft Office XP Small Business Network Consulting
Progent imposes no startup charge and asks no retainer for support services delivered during regular working hours. Progent's one-minute granularity avoids large bills for fast fixes so you will not be forced to permit less critical problems to fester. .
Windows 11 Consulting Services
Microsoft Certified Partner Windows 11 and TPM Support Outsourcing
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 including cloud and hybrid solutions, mobile management and synchronization, at-home workforce connectivity, security and compliance, automated provisioning, and Help Desk Call Center services.
An index of content::
Small Office Tech Support For Small Business
Small Office Computer Service Providers
Progent offers businesses of all sizes enterprise-class network remote or on-premises consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.
Cisco ACNS, Cisco CDN Software Integration
High-Availability Load Balancing On-site Technical Support
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery products such as Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Online Help Ekahau Insights Wi-Fi Network Troubleshooting
Remote Ekahau Onsite Wi-Fi Site Survey Consultants
Progent's Ekahau-certified Wi-Fi consultants can help you to plan, install, enhance, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.
Small Business Network Consulting Companies Microsoft Exchange 2007
Microsoft Exchange Upgrade Network Security Consultant
Progent's Microsoft-certified professionals average more than 10 years of background delivering unified communications solutions for companies ranging from small offices to large enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus security, configure high availability email systems, and implement remote and wireless email connectivity. Progent's Exchange consulting services can assist you in designing and implementing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides integration help for Windows 10 and Windows 11 clients using Office Outlook and can help you configure Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.
Consulting Services Redhat Linux
Redhat Linux Online Consulting
Progent's Linux support experts provide small companies and developers assistance with managing and maintaining Linux computers that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Urgent Outsourcing Microsoft Windows Server 2003 Cluster
High-Availability Failover Clustered Servers Remote Troubleshooting
Progent provides Microsoft Windows Cluster Server expertise to help your business deploy high availability clustered servers that can provide 24x7 uptime. Windows cluster servers for zero-downtime networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By assisting you t create zero-downtime clustered server solutions around Windows Clustered Server 2003, Progent's Certified Windows experts ensure that your zero-downtime clustered servers are configured to optimize the strategic value of your information network.
ransomware protection Engineer
ransomware cryptoworm recovery Engineer
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Computer Consulting SQL Server 2019 Cybersecurity
SQL Server 2019 and Hyper-V Support and Help
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver fast remote or on-premises access to consulting experts in system design and integration, application development, SQL Server management, and network security.
Automatic Topology Mapping Online Help
Network Device Configuration Management Help and Support
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance issues.
SentinelOne Malware Forensics Experts Specialist
Consultant Services SentinelOne Singularity XDR
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Two-factor Authentication On-site Support
After Hours Consulting Duo Multi-factor Authentication
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Essentials for Hyper-V Technology Professional
Citrix Essentials for Hyper-V Consulting
Progent's Citrix experts can help your organization to assess the potential strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtual network while reducing the cost of equipment and operations and streamlining management processes.
At Home Workers Data Protection Professional
Offsite Employees Data Protection Consultant Services
Progent can assist small and medium-size companies to plan, configure, test and manage backup/recovery technology required for work-from-home employees.
Technology Professional WiFi 6/6E System Design
WiFi 6/6E Solutions Consultancy
Progent can show you how to design, deploy, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a thorough wireless network security strategy that is well integrated with the security plan for your entire corporate network.
Systems Management Server 2003 Online Support Services
Consulting Microsoft SMS Server
Progent's Microsoft certified experts provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install critical applications quickly and automatically to appropriate workers, reduce product expense and stay compliant by understanding usage profiles, improve Windows protection by improving your knowledge of vulnerability and by installing critical patches, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by fully exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including software and appliance inventory.
MCSE Expert Certified SQL Server 2016 Performance Tuning Remote Support Services
Network Consultant SQL Server Analysis Services
SQL Server 2016 offers major improvements in speed, scale, data security, uptime, BOYD integration, plus built-in business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist organizations of all sizes to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Cisco PIX Firewall Upgrade IT Consulting
Computer Consultants Cisco PIX Upgrade
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess whether to migrate to the latest firewall technology from Cisco. Progent's Cisco-certified experts can help you plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls following leading practices.
Fault Tolerant Data Centers Online Consulting
Online Troubleshooting Fault Tolerant Data Centers
Progent's Data Center professionals can help you select high availability data centers that meet the particular requirements of your business. High availability co-location sites are particularly attractive to small businesses because of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum degree of fault tolerance is financially prohibitive for most small organizations. Progent can help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete range of engineering and maintenance services.
24x7x365 Support and Help IP Communications
Cisco VoIP Phones and Jabber Support Services
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Technology Professional Email Block Lists
ProSight Email Data Leakage Prevention Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Redundant Internet Professionals
Microsoft Exchange Cluster Support Services
Progent's Disaster Recovery/Business Continuity consultants have in-depth experience assisting small and mid-size organizations to reduce network downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, backup/restore systems, and non-disruptive maintenance. Progent's business continuity consultants can assist your company to plan and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery specialists can help you to architect, implement, and support resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.
Progent Security Experts in the News Engineer
24/7/365 Professional Progent Security Experts in the News
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Remote Antispam Support and Integration
Remote Postini Installation support
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by offering constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis tools plus outgoing email filtering to help you repair your email system and define and regulate company security policy.
Catalyst 2900 Switch Specialist
Cisco Catalyst 2960 Switch Setup and Support
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables companies to gain the full advantages of bringing intelligence into their IT infrastructures. Cisco's switch product line allows you to deploy capabilities to make your IT network highly robust to handle time-critical needs, scalable to facilitate future growth, secure enough to protect restricted data, and designed for prioritizing and controlling all traffic to streamline system operations. Progent's CCIE certified consultants can show you how to select and integrate Catalyst switches appropriate for your business. In addition, Progent's CISM certified security consultants can show you how to create a comprehensive protection policy and set up Cisco switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
SCCM Planning Technology Consulting Services
SCCM Asset Management IT Services
System Center Configuration Manager automates application and device provisioning and updating, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, performs network health reporting, allows secure end-user self service, and delivers a single point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help businesses of any size with any facet of designing, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
24-7 Microsoft Hyper-V 3.0 Server Virtualization Technology Professional
Top Virtual Server Hyper-V Computer Consultants
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas including secure multitenancy, agile infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut IT expenses and improve availability.
iPhone remote access Integration Support
iPhone ActiveSync On-site Technical Support
Progent offers affordable remote consulting to assist your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your information network.
Biggest Dynamics GP/Great Plains Features Remote Support
Microsoft Dynamics GP Network Consultants
Progent can show you how to plan and implement an efficient move to Dynamics GP so that you retain your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and reduce business disruption by creating and following a smart migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce solutions that work transparently with Dynamics GP.
After Hours Microsoft Azure VPN configuration Contract Programmer
Largest Azure Stack integration Consultancy
Progent can assist you with every aspect of Azure cloud migration such as requirements definition, prerequisites assessment, solution architecture, pre-production testing, deployment, centralized administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to set up and debug firewalls and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based resources.
Emergency Microsoft Certified Remote Support Services Exchange 2013 Unified communications
Technical Support Services Exchange 2013
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact key IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange 2013.
SonicWall NSA 5650 Firewall Network Consultants
SonicWall Ransomware Protection Security Companies
Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security plan and build protection into your business processes.
Offsite Workers Endpoint Security Online Support
Offsite Workers Endpoint Security Technology Consulting
Progent can assist small and medium-size companies to configure network security defense systems and deliver response expertise to support teleworkers.
24/7/365 Linux Remote Consulting
Software Consulting Services Linux Online
Progent provides national urgent technical support and troubleshooting services for companies who operate networks powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online network consulting offers optimum return for your information technology budget by preserving client efficiency and limiting the hours billed for network repair services. Advanced remote access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your location. In the vast majority of cases your IT problems can be dealt with by telephone or through a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security professionals to help you with the toughest network problems.
Windows SharePoint Services Technical Consultant
Remote Support Office SharePoint Server 2003
Progent's Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or customers to connect to, organize, share and manipulate useful information, files, and applications and to interact with one another. It allows quicker and better decisions, more efficient sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible within and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've created in a manner that makes data convenient to locate, retrieve and re-use.
24-7 Setup and Support Windows Server 2012 R2 Storage Spaces
Windows 2012R2 Network Consultant
Progent's certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, train your IT management staff, create an enterprise-wide security plan, automate IT administration, help with application development, and build and test a DR/BC plan.
Biggest Microsoft Windows 2003 IT Consultants
Specialist Windows Server 2003
Progent's certified Windows Server 2003 engineers can provide network help and IT consulting for the complete family of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, update, and support offerings include network design, installation, project management, on-site and remote network support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and expert co-sourcing.
Network System Support Consultant PC Desktop
Urgent Outsourced IT Services Desktop
Progent can provide a wide array of low-cost remote and onsite support services to assist you to configure, administer, and troubleshoot workstations and mobile devices based on Windows, macOS/OS X, iOS, Google Android, or Linux.
Project Management Test Lab Consultants
Engineers Herakles/QTS Test Lab
The Progent Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.
iPhone and Windows 10 integration Configuration
iPhone and Exchange integration IT Consultants
Progent offers affordable remote consulting to assist you to design, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers remote or onsite training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.
Specialists VMware VCDX
VMware NSX Virtualized Networks Consultancy
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, configure, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.
Exchange 2013 In-Place Hold Outsourcing
Exchange 2013 Load Balancing Network Consultant
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces important innovations plus a revamped architecture. These enhancements favorably impact vital areas like manageability, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange 2013.
On-site Technical Support Monitoring and Reporting
Monitoring and Reporting IT Consulting
Remote continuous network monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can get a degree of protection that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical service packages designed to help your company to detect and fix a an array of IT network issues before they can impact your business.
SCDPM 2012 Backup and Restore Online Support
SCDPM 2012 Deduplication Technology Consulting Services
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of any size to design, deploy, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging problems, or full project management services. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Technical Consultant SQL Server 2019 Migration
24/7 SQL Server 2019 Machine Learning Services Support and Setup
Progent's certified SQL Server 2019 experts can help you to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in solution planning and integration, application development, database administration, and cybersecurity.
CISM Certified Cybersecurity Management Consultants
24 Hour CISM Security Group
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of performance that information security managers are expected to master. CISM gives executive management the assurance that those who have qualified for their CISM credential possess the background and capability to provide efficient security management and consulting consulting.
Extended Call Center Professional
CISM Security Security Co-managed Help Desk IT Consultants
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.
24-7 Online Consulting SQL Server 2017 Performance Tuning
Open Now Computer Engineer SQL Server 2017 Development
Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
MSP360 B2 Backup Storage Network Consulting
MSP360 B2 Backup Storage Support and Setup
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, supports all leading public clouds, and permits you to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from user miscues, computer errors, ill-intentioned insiders, and malware assaults like ransomware.
24/7/365 Remote Support Network Device Configuration Management
ProSight Remote Infrastructure Management Support Outsourcing
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need critical software patches, or resolving performance problems.
On-site Technical Support SMS Server Upgrade
Network Consultant Microsoft SMS Server
Progent's Microsoft certified experts provide small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical software quickly and reliably to specified workers, lower software costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your knowledge of vulnerability and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including program and hardware inventory.
Shared Call Center Consultants
Virtual Service Desk Technical Support
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Consultancy Microsoft LCS Server
Microsoft LCS Server Instant Messaging Support and Setup
Microsoft Communications Server delivers IM and Real Presence in an extensible, enterprise-grade package offering advanced protection, transparent compatibility with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated business efficiencies, enhanced worker productivity, and better IP security. MS Office Communications Server has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises configuration support and mediation services for your Office Communications Server deployment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute an efficient migration that will add significant strategic value to your IT system
Microsoft Web Apps for Mac Integration Services
Configuration SharePoint Server and Mac
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Mac with Windows computers with extensive resource sharing, or networks which carefully limit sharing between Apple Mac and Windows users.
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