Greater Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Houston Metro Area.
Progent locations in the Greater Houston Metro Area
Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful products for achieving mobile connectivity to email, scheduling, web programs, and other vital business information. Progent can provide Houston, Texas companies the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or transition smoothly to a current smartphone platform.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for companies regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven remote support model, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their information system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.
Consulting Support for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange, Domino, or Groupwise clients to send and receive messages that are encrypted during wireless transit to provide maximum data protection. BES Server also streamlines a wide selection of critical management jobs that span from BlackBerry setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-qualified engineers can assist you to utilize BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry smartphone software wirelessly
- Control client settings with BlackBerry's extensive library of IT policies
Progent's BlackBerry-qualified consultants can also help your company to utilize BES Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Configure and support BES Server's high-availability architecture based on virtualization
- Install BlackBerry smartphones wirelessly
- Set specialized administration roles
- Monitor and analyze the overall health of your solution
Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver prompt assistance to companies in the Houston region or throughout the state of Texas. Progent's seasoned online consulting team has helped IT organizations resolve network problems and cut support costs in each state in the U.S. and established a large base of loyal clients. (See Progent's customer testimonials.)
Progent offers online help for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, implementing wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry consultants can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help you to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and delete BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can assist you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about technical help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.