Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in the Houston Metro Area
Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for achieving mobile access to email, scheduling, web-based programs, and other vital business information. Progent offers Houston, Texas businesses the services of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry environments or migrate smoothly to a current smartphone solution.
As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has become increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations often resort to external support professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-qualified engineers who can help small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote support model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of BlackBerry smartphones, providing a centralized platform for handling key tasks like smartphone installation, updates, and retirement and also offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers seamless communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports remote synchronization.
BlackBerry Enterprise Server features a variety of data protection options beginning with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BES Server also permits excellent versatility in selecting levels of security to meet the special needs of your mobile network. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and activate them remotely. Examples of these over-the-air selectable security settings include:
- Disable a device
- Wipe information from a missing BlackBerry smartphone
- Disable Bluetooth
- Enable internal protection against malicious attacks
BlackBerry BES Server also offers versatility in determining mechanisms to prevent BlackBerry users from loading or running unsecure or unauthorized programs. Progent can help you to choose blocking processes like:
- List precisely which programs are allowed on the device
- Block external applications from using non-volatile memory on the smartphone
- Determine which resources external programs can use on the BlackBerry device
- Restrict the types of connections third-party programs running on the BlackBerry smartphone can establish
- Block all third-party applications from being loaded or executed on the smartphone
Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a broad range of problems concerning synchronization, device recognition, messaging consistency, web access, mobile connections, IM, desktop application configuration, and Desktop Redirector.
As a top innovator in providing countrywide remote support for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs at a minimum and, by dealing with problems quickly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks including resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to select and install sensible security configurations.
Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.