Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent offers Houston, Texas companies the services of BlackBerry-certified professionals who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for organizations of any size, effective integration and support of BlackBerry solutions has become more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses frequently turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in the Houston Metro Area
Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines management and maintenance of RIM BlackBerry devices, offering a centralized platform for controlling critical jobs such as device deployment, updates, and deactivation and also offering a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry handsets and allows over-the-air synchronization.
BES Server features a wealth of security options starting with automatic encryption of messages sent between a BlackBerry smartphone and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in adjusting levels of security to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can assist you to choose powerful security features and enable them wirelessly. Examples of these wirelessly configurable security settings are:
- Disable a BlackBerry smartphone
- Wipe information from a lost or stolen BlackBerry smartphone
- Lock out Bluetooth functionality
- Enable built-in protection against malware
BlackBerry Enterprise Server also provides flexibility in selecting ways to keep BlackBerry users from installing or running unsecure or unauthorized software. Progent can assist you to select blocking processes like:
- List exactly which programs are permitted on the device
- Prevent external applications from allocating non-volatile memory on the BlackBerry smartphone
- Select which resources external applications can access on the smartphone
- Limit the types of connections external applications running on the smartphone can initialize
- Prevent all third-party applications from being installed or executed on the BlackBerry smartphone
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements analysis, solution design, deployment planning and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which administration approach and hardware products match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, processors and storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry consultant can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Help from a BlackBerry-Certified Specialist
If you wish to ask Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.