Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining mobile access to messaging, scheduling, web programs, and other vital business information. Progent offers Houston, Texas companies the services of BlackBerry-certified experts who can help companies to manage existing BlackBerry environments or transition smoothly to a current mobile solution.
As the complexity of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for organizations of all sizes, successful integration and support of BlackBerry technology has become increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven online support model, gives small businesses an economical solution for integrating RIM BlackBerry products productively into their business information system.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in the Houston Metro Area
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server gives companies a single and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs like schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have effortless connectivity with Exchange email as well as to IM-aware software through Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to plan, install, and troubleshoot BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.
Progent's Remote BlackBerry-premier Technical Support is Quick and Affordable
For companies in Houston, Texas who need quick and affordable help from an authorized BlackBerry support professional, Progent provides efficient online help from a veteran network support team who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)
Online support avoids travel expense and lets engineers solve technical issues rapidly, so you reduce lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and offer expert support in areas including resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability system infrastructure for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can in addition help you to troubleshoot a broad range of issues concerning synchronization, handset detection, messaging consistency, web access, mobile connections, IM, desktop software configuration, and Desktop Redirector.
As a leader in delivering nationwide remote support for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile technical support expenses low and, by handling problems promptly, improves the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, install access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements analysis, system architecture, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and physical components meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, server hardware and mass storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Professional
To get in touch with Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.