Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most successful products for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Houston, Texas businesses support from BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations frequently resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient online support model, gives small businesses a budget-friendly solution for integrating RIM BlackBerry products productively into their IT network.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in the Houston Metro Area
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs such a schedules, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Exchange Server, users with BlackBerry handsets have effortless connectivity with Exchange email and to IM-capable software through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to design, configure, and maintain BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.
Professional BlackBerry Technical Support Offered Online from Progent
Progent's certified RIM BlackBerry engineers are available remotely to provide expert technical help to companies in the Houston area or throughout the state of Texas. Progent's experienced remote consulting experts have helped IT organizations solve network issues and cut IT service expenses in each state in the country and established a large following of loyal clients. (See Progent's customer testimonials.)
Progent can provide online help for a wide selection of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can in addition assist your business to resolve a broad array of problems associated with synchronization, device detection, email reconciliation, web access, wireless connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online technical assistance for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by dealing with problems quickly, improves the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, system architecture, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which administration model and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, processors and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Professional
In order to get in touch with Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.