Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Houston, Texas businesses the services of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for organizations of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven online support capabilities, gives small companies an economical alternative for incorporating BlackBerry products productively into their information network.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in Houston Metro Area
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications such a schedules, contact lists, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry handsets have push-based access to Exchange email and to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier engineers can help you plan, install, and support BlackBerry BES Server so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
Professional BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to deliver expert assistance to businesses in the Houston area or anywhere in Texas. Progent's seasoned remote consulting team has helped IT organizations resolve computer issues and cut support expenses in each state in the U.S. and established a substantial base of loyal customers. (See Progent's customer testimonials.)
Progent can provide online assistance for a broad selection of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can in addition assist your business to resolve a wide array of issues associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connections, IM, PC application installation, and Desktop Redirector.
As a leader in providing countrywide online technical assistance for small company IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs low and, by handling issues quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, configuring over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.
Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.
Contact Progent to Get Support from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about engineering support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.