Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining mobile access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Houston, Texas businesses the expertise of BlackBerry-certified professionals who can help businesses to manage existing BlackBerry environments or transition efficiently to a current smartphone solution.

As the sophistication of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has become the standard for businesses of all sizes, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently turn to outside support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable solution for integrating BlackBerry products seamlessly into their business information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.

Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.

Onsite IT Consulting
Progent locations in Houston Metro Area

City Address Phone Link
Houston 2200 Post Oak Blvd
Houston, TX 77056
United States
(832) 940-9607 Houston Network Support Services
The Woodlands 2203 Timberloch Place
The Woodlands, TX 77380
United States
(713) 324-9644 The Woodlands Network Support Services
Webster 600 Gemini Ave
Webster, TX 77058
United States
(281) 763-7022 Webster Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry smartphones, offering a centralized platform for handling key jobs like device deployment, upgrades, and deactivation and also providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Novell GroupWise, or Lotus email platforms and BlackBerry users and supports wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server provides a wealth of security capabilities beginning with automatic encryption of messages transmitted between a BlackBerry smartphone and BES Server based on AES or Triple DES. BlackBerry BES Server also allows great versatility in adjusting levels of security to meet the special needs of your mobile network. Progent's BlackBerry authorized consultants can help you to choose advanced security functions and enable them wirelessly. Examples of these over-the-air configurable security features are:

  • Lock down a BlackBerry device
  • Erase information from a missing BlackBerry smartphone
  • Lock out Bluetooth
  • Enable internal defenses against malware

BlackBerry BES Server also provides versatility in selecting how to keep users from installing or executing unsafe or prohibited software. Progent can assist you to choose blocking techniques such as:

  • Specify precisely what programs are permitted on the device
  • Block third-party applications from allocating non-volatile memory on the BlackBerry device
  • Select which resources external software can use on the BlackBerry smartphone
  • Limit the types of connections third-party software running on the smartphone can establish
  • Block all external programs from being loaded or run on the device

Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of problems concerning synchronization, device detection, messaging reconciliation, web access, wireless connectivity, IM, workstation application configuration, and Desktop Redirector.

As a leader in providing countrywide remote support for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs at a minimum and, by solving issues promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and assist your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
To ask Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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    Fault Tolerant Network Professional

    Progent's high availability system experts offer reliability consulting, disaster recovery planning, network load balancing, 24x7 interoffice access, non-stop Internet interface design, 24x7 data center services, and other fault-tolerant operations consulting to help your organization design a non-stop environment for mission-critical applications. Progent possesses the background to design affordable, high-availability networks by utilizing the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a completely mirrored Internet interface and efficient system load balancing.

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    SQL Server 2012 AlwaysOn Availability Groups Computer Engineer

    Progent offers the support of certified consultants as well as experienced software developers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define a cost-effective and secure network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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    Computer Consulting Ekahau Wi-Fi RF Coverage Maps

    Progent's Ekahau-certified Wi-Fi network design experts can help your business to design, install, tune, manage and debug a Wi-Fi network optimized for your venue. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.

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  • 24/7 BlackBerry Exchange Online Technical Support Texas Medical Center, Houston
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  • Texas Medical Center, Houston Microsoft Exchange Server 2013 Service Provider Microsoft Exchange Migration Companies Texas Medical Center, Houston

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    24-Hour Integration Windows 2012 Cluster Shared Volumes

    Progent's Microsoft-certified failover clustering consultants can assist you to assess the benefits of utilizing Microsoft Windows Server 2012 clustering to create an advanced fault-tolerant/disaster recovery solution, help you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to centralize the management of failover clusters.

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  • Windows 10 Upgrade Technology Professional Specialists Windows 10 Business Store Portal
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  • Windows 7 Integration Online Consulting Support Outsourcing Microsoft Windows 7 Evaluation
  • Windows Applications on macOS IT Services VirtualPC for Apple Mac Remote Support
  • Small Business Network Consulting Company BlackBerry Wireless Westchase, Houston
  • Windows Server 2012 R2 Active Directory Consultant Services Consultant Windows Server 2012R2 Storage Spaces
  • Windows Server 2022 Container Image Integration Windows Server 2022 Hyper-V IT Services
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