Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Houston, Texas businesses the services of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful integration and support of BlackBerry solutions has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations frequently turn to outside consulting firms who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in the Houston Metro Area
Consulting Support for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, Lotus, or Groupwise users to transmit and receive messages that stay encrypted in wireless transit to provide optimum security. BlackBerry BES Server also streamlines a broad selection of critical management jobs ranging from BlackBerry configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to do routine tasks like:
- Deploy and manage applications
- Plan device, program, and policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Manage user settings with BES Server's extensive library of policies
Progent's BlackBerry-premier engineers can also help you to use BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BES Server Express. These procedures include:
- Configure and support BES Server's high-availability architecture based on virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and report on the health of your BlackBerry solution
How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry device users on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements analysis, system architecture, installation planning and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to determine which administration approach and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and mass storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to ask Progent about technical assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.