Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most successful products for achieving anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent can provide Houston, Texas companies the expertise of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone platform.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies of all sizes, effective integration and support of BlackBerry solutions has grown increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their IT system.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and support BlackBerry smartphones across your business, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in Houston Metro Area
Technical Support for BlackBerry Enterprise Server
RIM's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, Lotus, or Groupwise users to send and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad variety of key administrative jobs ranging from BlackBerry setup and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Manage user and group settings with BlackBerry's vast selection of IT policies
Progent's BlackBerry-certified engineers can also help your company to use BES Server to perform important procedures not available with the less advanced BES Server Express. These tasks include:
- Set up and support BES Server's high-availability architecture based on VMware
- Deploy BlackBerry smartphones wirelessly
- Establish custom administration roles
- Automatically track and analyze the overall health of your BlackBerry system
Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also assist you to troubleshoot a wide range of issues associated with synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote help for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses low and, by resolving issues quickly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, system architecture, deployment strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and equipment match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software versions, processors and storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.