Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most successful products for achieving anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent can provide Houston, Texas companies the expertise of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies of all sizes, effective integration and support of BlackBerry solutions has grown increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and support BlackBerry smartphones across your business, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.

Onsite IT Consulting
Progent locations in Houston Metro Area

City Address Phone Link
Houston 6200 Savoy Dr
Houston, TX 77036
832-940-9607 Houston Network Support Services


Technical Support for BlackBerry Enterprise Server
RIM's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, Lotus, or Groupwise users to send and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad variety of key administrative jobs ranging from BlackBerry setup and updates to wireless security and high availability.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user and group settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BES Server to perform important procedures not available with the less advanced BES Server Express. These tasks include:

  • Set up and support BES Server's high-availability architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Automatically track and analyze the overall health of your BlackBerry system

Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also assist you to troubleshoot a wide range of issues associated with synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote help for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses low and, by resolving issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, system architecture, deployment strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and equipment match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software versions, processors and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



An index of content::

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    Wi-Fi Site Survey Professionals

    Progentís Wireless Site Survey helps you to design and implement a wireless LAN adapted to your environment, offering your business a WLAN that delivers the reception, speed, capacity, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service.

  • BlackBerry Email Support Outsourcing Houston Downtown
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  • After Hours Exchange 2016 Migration Support and Help Best Microsoft Exchange 2016 Upgrade Planning IT Consultant
  • Aironet 700 Access Point Professionals Aironet 802.11ac AP Setup and Support
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    Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to complete your move quickly and affordably. Progent's Exchange 2007 support, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.

  • Apple Macintosh Infrastructure Consulting Services Apple Airport IT Consultant

  • ISSEP Small Business Network Consultants
    CCVP Network Support Group

    Progent offers clients the services of engineers who have been awarded some of the computer industry's most prized certifications. Progent thinks that clients have the right to be sure that their computer support providers have accredited testing plus extensive practical experience so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials such as the CCIE brings priority for substantially superior vendor help than is available to non-certified service providers, enabling Progent to offer customers a higher level of computer service. In other cases, recognized credentials such as CISSP or ISSEP for IT security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the assistance of accredited IT professionals.

  • Application Programmer Dynamics Programmer
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  • BlackBerry Software Small Office IT Consultants Houston
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    Progentís IT outsourcing packages provide budget-friendly computer consulting for small companies. Whether it includes planning network architecture, setting up an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing network support expenses to increase in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available system foundation for your critical business software based on Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.

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  • Remote Support VoIP Phone System
    Network Consulting Cisco VoIP Phones and CUBE

    Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    Progent's Mac experts can support the creative aspect of Macintosh computing by offering help services and education in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

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  • Colocation Center Consultants Colocation Center Remote Troubleshooting

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the highest level of dependability and expandability and is also simple to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.

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  • BlackBerry Professional Software Small Business IT Consulting
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  • Antivirus Installation support
    Anti-Virus Consultant

    E-Mail Guard from Postini offers continually upgraded spam and virus filtering, data filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a standard Postini license, you can still get access to Postiniís Perimeter Management technology through Progentís E-Mail Guard anti-spam and antivirus service offering. Progentís expert e-mail protection consultants can show you how to develop an email security strategy that includes antispam and virus defense products and processes.

  • Email Guard DLP Technology Professional Email Intent Analysis Consulting
  • Emergency Network Health Reports Professionals Professional Active Directory Health Report

  • Tandberg T3 Telepresence Professional
    Radvision XT5000 Consultants

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  • Energy Corridor, Houston 24/7/365 Houston Work from Home Employees IP Voice Systems Consulting Experts Work at Home Employees Consulting and Support Services near me in Houston - IP Voice Systems Consulting and Support Services Energy Corridor, Houston
  • Engineer Project Pilots Project Implementation Consultants
  • Engineers Exchange Hosting Microsoft Hosting for Exchange Consult
  • Exchange 2007 Edge Server Support Outsourcing Microsoft Exchange 2007 Consulting
  • Exchange 2019 Office 365 Integration Online Technical Support MCSE Expert Certified Exchange 2019 Disaster Recovery Computer Consultants
  • Midtown Houston BlackBerry Synchronization Technical Support Firms
  • Exchange Server 2019 Support Team Texas Medical Center, Houston Texas Medical Center, Houston Biggest Exchange Server 2013 Network Outsource
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  • Compliance Auditor WatchGuard Firebox T-Series Firewall
    WatchGuard Firebox M-Series Firewall Firewall Support

    Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.

  • Forefront Threat Management Gateway 2010 Support Outsourcing Forefront Threat Management Gateway IT Consultant
  • GIAC Certified Network Security Testing Microsoft Certified Partner Web Application Security Auditor
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  • Greenspoint, Houston Immediate Houston Crypto Cleanup Biggest Houston Emergency Crypto Remediation Consulting Greenspoint, Houston
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  • After Hours ProSight Virtual Machine Hosting Technology Professional
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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are built on mature virtualization architectures that allow small companies with multi- platform environments to economize dramatically on the expense of capital investments, system support, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

  • Immediate BlackBerry Enterprise Server Solution Provider Greenspoint, Houston
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  • Immediate At Home Workers Consulting in Houston - Collaboration Solutions Consulting Services Energy Corridor, Houston Telecommuters Houston Consulting Experts - Collaboration Systems Consultants
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  • Implementation Office 2016 Outlook 2016 Network Specialists
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  • Houston Downtown BlackBerry Software System Consulting
  • Linux Network Monitoring, Nagios and MRTG Consult Nagios for Linux Engineers
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  • MCSE Expert Certified SQL Server 2014 Cardinality Estimation Online Troubleshooting SQL Server 2014 Support
  • RIM BlackBerry Security Consulting Group Greenspoint, Houston
  • Microsoft Exchange Consultant Microsoft Exchange 2000 Upgrade On-site Technical Support
  • Microsoft Forefront TMG Technical Support Forefront Threat Management Gateway 2010 Remote Technical Support
  • Microsoft LCS Server IM Consulting Services Microsoft Live Communications Server Professionals
  • Microsoft Office 2000 Network Assessment Microsoft Office 2003 Computer Service

  • American Megatrends MegaRAC Consultancy
    Remote Server Management Consultancy

    Remote server management cards offer network managers full control over a server without the requirement for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a high-availability business network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical assistance. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.

  • Microsoft Office System Networking Organization Microsoft Windows Small Business IT Support Firm
  • Microsoft Operations Manager Remote Consulting Network Consulting Microsoft Operations Manager
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  • Consulting Services SQL 2008 Reporting Services
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    Progent's Microsoft-Premier SQL engineers can provide an array of services to assist small and midsize businesses to design, implement, administer, and troubleshoot Microsoft SQL 2008 solutions in order to realize the maximum business advantage from Microsoft's advanced relational database platform. Also, Progent offers consulting expertise for network architecture, enterprise-wide security, and software programming to optimize the strategic value of your IT network.

  • Microsoft Server Virtualization Remote Support Microsoft Server Virtualization Information Technology Consulting
  • Microsoft SharePoint 2010 Support and Setup Houston Microsoft SharePoint Consultants Houston Uptown
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  • System Center Operations Manager Network Consulting
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    Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.

  • Network Consultant SMS Server 2003 Migration 24x7x365 Microsoft Certified Expert SMS Migration IT Consulting
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  • SQL Server 2012 xVelocity Consulting
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    Progent offers the expertise of certified consultants as well as experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and data security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

  • After Hours BlackBerry Desktop Manager Small Office Network Consulting Services Houston, Harris County
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  • Protect Stealth Penetration Testing Penetration Testing Compliance Auditor
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    Fortinet next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to deploy your Fortinet firewalls to safeguard your digital assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.

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  • Postini Support
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    Email Guard by Postini offers constantly updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to purchase for a standard Postini license, you can still have access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard spam filtering and virus protection service offering. Progentís expert e-mail security consultants can show you how to create an email security plan that features antispam and anti-virus products and processes.

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  • Consulting System Center 2016 and Windows 10 Integration
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    Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.

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    Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2003 migration plan that minimizes network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.

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    Server proliferation wreaks havoc on IT budgets and management resources. Server consolidation through a virtual infrastructure promises lower total cost of ownership of servers and quicker ROI, more leveraged utilization of servers, streamlined operations, enhanced system uptime, and easier management. Common uses for virtual machines are hardware consolidation, economical platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from on-line systems.

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    If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to focus on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. Through the use of smart network monitoring and by providing online and on-site support when your business needs it, Progent represents an affordable way for maintaining an IT network that features high availability, protection, and efficiency. Progent's Linux developer assistance services feature full-service it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, proactive network monitoring services, and Helpdesk outsourcing.

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