Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web applications, and other critical business data. Progent can provide Houston, Texas businesses the services of BlackBerry-certified consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a modern mobile solution.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for companies of all sizes, successful deployment and maintenance of BlackBerry technology has become increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses frequently turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the need for an internal BlackBerry solutions expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small businesses an economical solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you monitor and control BlackBerry devices across your company, define security policies that make sense for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in Houston Metro Area
BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a calendars, contact lists, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server integration with Exchange, users carrying BlackBerry handsets can have push-based connectivity with Exchange messages and to instant messaging-enabled applications via Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can help you design, implement, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition assist your business to resolve a wide array of issues associated with synchronization, device detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in providing nationwide remote support for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support costs low and, by resolving problems promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, installation planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software editions, processors and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry consultant can assist your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.