For organizations of all sizes in Houston Texas, Progent can provide easy, fast, and economical contact with CCIE-Premier network experts. CCIEs are world-class network engineers who earn this elite certification only after strenuous testing administered by Cisco. CCIE-qualified engineers can tackle the most complex problems surrounding network interfacing, troubleshooting, and configuration. Progentís CCIE-qualified professionals work closely with Cisco's in-house staff in identifying anomalies with IOS or Cisco NX-OS utilities and developing temporary alternatives or receiving program patches to correct problems. A Cisco CCIE can detect the cause of computer network problems whether from network appliances or software.

Progent offers fast online contact with a CCIE specialist so that your company can receive high-level assistance for complicated network issues that are impacting your business but are outside the experience of your ordinary IT support organization. Progent's CCIE-Certified consultants can examine your system using advanced remote support utilities that allow them to perform fast and efficient diagnosis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide Internet providers, and so their help is not readily available to the general public. Progent is among the rare support providers to make CCIEs accessible to support small and mid-size businesses. In addition, Progent offers fast contact with a CCIE by telephone so you can get immediate help for urgent network problems that are hurting business productivity. To learn how to contact a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's remote network support.

Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.

Onsite IT Consulting
Progent locations in Houston Metro Area

City Address Phone Link
Houston 2200 Post Oak Blvd
Houston, TX 77056
United States
(832) 940-9607 Houston Network Support Services
The Woodlands 2203 Timberloch Place
The Woodlands, TX 77380
United States
(713) 324-9644 The Woodlands Network Support Services
Webster 600 Gemini Ave
Webster, TX 77058
United States
(281) 763-7022 Webster Network Support Services


Cisco's extensive selection of both current and legacy connectivity appliances familiar to Progent includes ASA Series Firewalls and PIX Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, Voice over IP (VoIP) systems, Catalyst and Nexus series switches, as well as security and Virtual Private Network products. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent support company, Progent has privileged access to Cisco's internal experts and the latest learning programs to keep at the vanguard of connectivity technology.

To learn more about Progent's consulting support services for Cisco technology, select a topic:

Other Consulting Services Available from Progent
Progent can also provide a wide range of IT services in key areas to assist businesses to turn Cisco networking products into an integrated IT solution that delivers competitive value. A few of the consulting services offered by Progent's experts are project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and management, Microsoft Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 support, network security vulnerability assessment, DBA and database development expertise, and temporary Chief Information Officer services.

Progent can also help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that utilize Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By providing an efficient full-service source for network generalists and specialists, Progent is able to tailor timely, affordable, and comprehensive information technology solutions that align with the unique needs of businesses in Houston Texas.



An index of content::

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    Progent can provide affordable remote consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.

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    If your office computer system combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive network that allows all your OS platforms to coexist for easy administration, transparent information exchange, high dependability, enhanced performance, and strong security. Progent's UNIX and MS Windows coexistence support services include network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote technical help and repair, in-person technical support, and Contact Center outsourcing.

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    Microsoft Windows Server 2008 represents an important advance in making IT networks more secure and available, easier to virtualize and administer, higher performing, and able to provide a better platform for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security engineering services.

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    Progent's ProSight portfolio of managed services are intended to offer organizations who maintain small internal network administration and support staffs with low-cost access to world-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include flat-rate IT management expenses, automation of common management processes, continual adoption of the latest technology, smooth migration from legacy technology to modern solutions, improved alignment of computer technology with business goals, guidance from seasoned IT experts, and freeing up management to concentrate on business rather than ever-changing information technology.

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  • Microsoft Windows 2000 Configuration
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    Progent's certified Windows 2000 Server consultants can provide network help and IT consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and troubleshooting services include network design, installation, documentation, local and remote support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

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    Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to network users, lessening the difficulty of designing, deploying, administering, and using enterprise data and database applications on platforms ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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    Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

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    Progent provides nationwide remote help and troubleshooting services for companies that operate Apple Mac networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants can provide Apple macOS and Mac OS X users a range of IT services including desktop support, migration to the most recent edition of Mac OS X from legacy versions of macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to iCloud. Remote IT help offers maximum leverage for your IT dollar by protecting user productivity and limiting the hours billed for computer repair services. Sophisticated remote support technology and experienced service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and expense by going to your location. In most of cases your IT problems can be remediated over the phone or through a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist you with the toughest system problems.

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    Progent's consultants can assist you to assess the benefits of Lync Server 2010 for your business and can help you to design and carry out an installation of Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your office staff, at-home workers, and smartphone users. Progent can in addition assist your company to perform an efficient upgrade to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative functions of MS Office programs, and offer webinar training and ongoing technical support for Lync Server 2010 and other Microsoft platforms.

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    Progent's Microsoft consultants offer advanced support in implementing, operating and debugging any edition of Project, Project Server, and Project Online and can deliver a wide variety of affordable online support services based on proven best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include system design, installation and upgrades, setting up safe collaboration among local and remote or mobile users, network optimization, and specialized webinar training classes.

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    Progent's Microsoft Certified professionals can provide expert support for major implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-site Exchange Server installations or upgrades and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any region served by Progent's consultants.

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    Cisco's PIX 500 firewalls have reached end of life and Cisco might not offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine whether to move up to next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help you plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.

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    Progent offers network services for medium size businesses who have 100 to 250 network users. The mid-size company or office has traditionally been an overlooked part of the market for IT consulting expertise. The overhead and support delivery practices of large third-party service firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT network whose complexity and sophistication are often similar to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual network technology and 24x7 server monitoring, significantly lowers the IT maintenance costs of an SMB while offering the mid-size company with big-company service from certified, world-class experts with background in a wide array of midsized business technologies. If your medium size organization or small business is searching for levels of network help needed for a medium size organization without budgeting enterprise prices, call Progent.

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    Progentís professionals offer expertise in a variety of technologies related to mobile connectivity such as network topology, Activesync, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified consultants can save your business work and money by applying their wireless background to help you select and integrate mobile access technologies that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile PDAs work better.

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    Progent's ProSight Virtual Hosting offers advanced virtual server technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing solution that improves network availability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key business application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual machine set up and maintained by Progent's computer service experts.

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    Progent offers the services of a certified consultant with an extensive background integrating products from the major telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure engineers able to help companies of all sizes to build and maintain a network that provides the performance, reliability, protection, and scalability you need to accommodate your telepresence solution.

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    Progent can provide the expertise of Microsoft-certified engineers and experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and security professionals to assist you to evaluate the likely advantages of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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    Progent offers the assistance of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud environments that deliver high uptime, fault tolerance, and disaster recovery.

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    Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information security needs without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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  • Les Kent has a 35-year track record of effective technology integration, corporate management, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions while working as a network designer, software developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global corporations.

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