For businesses of any size in Houston Texas, Progent can provide convenient, quick, and affordable contact with CCIE-Certified engineers. CCIEs are world-class network experts who achieve this prestigious recognition only after strenuous examinations by Cisco. CCIEs can handle the most complicated issues surrounding network deployment, troubleshooting, and optimization. Progent's CCIE-qualified professionals operate directly with Cisco's in-house staff in identifying problems with Cisco IOS or NX-OS software and developing workarounds or receiving software patches to fix problems. A Cisco-qualified CCIE can pinpoint the source of network difficulties whether from hardware or software.

Progent can provide fast and affordable remote contact with a CCIE specialist so your company can get timely help for complicated network problems that are impacting your business but are outside the experience of your ordinary network maintenance resources. Progent's Cisco CCIE-Premier network experts can connect to your system using state-of-the-art remote connectivity utilities that allow them to provide fast and efficient analysis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide ISPs, and consequently their help is not easily accessible to smaller businesses. Progent is among the few service providers to make CCIEs accessible to support small and medium sized businesses. In addition, Progent offers fast access to a CCIE remotely so you can get immediate help for complex network problems that are hurting worker efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your network, visit Progent's online network support.

Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.

Onsite IT Consulting
Progent locations in Houston Metro Area

City Address Phone Link
Houston 2200 Post Oak Blvd
Houston, TX 77056
United States
(832) 940-9607 Houston Network Support Services
The Woodlands 2203 Timberloch Place
The Woodlands, TX 77380
United States
(713) 324-9644 The Woodlands Network Support Services
Webster 600 Gemini Ave
Webster, TX 77058
United States
(281) 763-7022 Webster Network Support Services


Cisco's extensive family of both current and legacy networking devices supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as security and VPN technology. With the resources of one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent has privileged access to Cisco's internal support specialists and Cisco's latest training tools to stay at the vanguard of connectivity technology.

Patch Management for Cisco Network Appliances
Patch management is a critical and complex task. Timely and correctly managed updating optimizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic patch management can cause security gaps, compatibility problems, sluggish or erratic performance, unnecessary offline stretches, or loss of key functions. Patching involves more than occasional updates of an OS and apps for servers and user machines. Firmware patches can be as critical for infrastructure appliances like switches, firewalls, and wireless access points.

Patch Management Support for Network Appliances

Progent can provide software update management support for network infrastructure appliances from Cisco and other leading suppliers

Progent has delivered high-end assistance for Cisco networking appliances for more than twenty years and Progent's managed services for patch management offer businesses of any size a versatile and affordable option for assessing, validating, scheduling, applying, and documenting updates to your ever-evolving IT system. To find out about Progent's service programs for firmware update management, check out Progent's patch management service plans.

To find out more information about Progent's online and on-premises support for Cisco technology, select a subject:

Other Support Expertise Available from Progent
Progent can also provide a wide range of consulting expertise in critical areas to assist companies to convert Cisco infrastructure technology into an integrated IT solution that provides competitive value. A few of the services available from Progent's experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and management, Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security vulnerability assessment, database administration and database development services, and part-time Chief Information Officer services.

Progent can also assist your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

By offering an efficient full-service source for IT generalists and application experts, Progent can tailor timely, inexpensive, and thorough IT solutions that fit the unique needs of companies in Houston Texas.



An index of content::

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    Progent's certified SQL Server application programmers and DBAs can provide remote expertise to assist businesses of all sizes to create, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any element of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.

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  • MFA and Single Sign-on Online Support
    Duo Zero Trust Security Network Engineer

    Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.

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    IT Consultant Exchange 2007 Edge Server

    Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.

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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess if you should adopt next generation firewall products available from Cisco. Progent's Cisco technology specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.

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  • wireless IP phones and CUCM Online Technical Support
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  • Online Support Services Exchange Online Archiving
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    Progent's CISSP-premier network security consultants can help businesses of any size with any facet of information system security. Progent can help implement cost-effective security solutions that guard a small business from modern malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that support local, online, and mobile users accessing IT resources spread across multiple physical datacenters and various clouds.

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    Progent provides network support for mid-size companies who have 100 to 250 network users. The mid-size company or work group has traditionally been an underserved segment of the market for IT support services. The overhead and support delivery practices of large third-party service firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information network whose complexity and sophistication are frequently comparable to the networks of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically lowers the network support costs of an SMB while offering the small company with big-company support from certified, world-class consultants knowledgeable in a broad range of small business network solutions. If your mid-sized company or small business is looking for levels of IT help needed for a medium size organization without budgeting big-company prices, you need Progent.

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    Progent's Citrix-certified experts can help your business to plan, deploy, manage, and troubleshoot a virtualized application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and support an off-site datacenter that offers high uptime, enhanced protection, and fast recovery.

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    Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, transforming raw information into useful understanding of your business.

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    For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that improves the business value of your information system; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and provide comprehensive online technical support. Progent can also train your IT staff to adhere to industry leading practices to manage XenDesktop effectively.

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  • wireless IP phone configuration Integration Support
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    Cisco's wireless IP phones are hardened wireless devices intended for professionals who are on the move within campus, hospitality, retail or other venues where management wants portable phones that offer more administrative control, security and ruggedness than is achievable with the BYOD style of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and optimize many components of your wireless infrastructure such as access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

  • Small Business IT Consultant Mac Consult Mac Configuration
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  • Part Time Job Cisco Certified
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    Progent is seeking to hire fulltime, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers with Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or comparable security certification; and advanced network design consultants with experience in mobile access, wireless networking, high availability, workplace recovery, data protection, and virtual servers. Progent also is looking for professionals to work on Progent's staff of help desk support technicians and remote troubleshooting experts. In addition, We are hiring experienced administrators who can operate effectively in Progent's high-growth, virtual office environment.

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    Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, at the forefront of IT service, executing a broad variety of IT tasks for a large mix of customers. Every Progent support professional shares a proven set of individual best practices which are incorporated into shared leading practices standards that Progent instills in its support team. This means that you get not only world-class technical skills, but also a support engineer with proven methods for applying technical knowledge to repair actual network problems efficiently.

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  • Microsoft 365 Exchange Online Integration Support and Integration
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    Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in a variety of product bundles intended for markets ranging from individuals and home offices to enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options available with Microsoft 365 and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud products and services.

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