Cisco Certified Onsite and Remote Network Consulting Services
Houston Business IT Network Systems
For organizations of all sizes in Houston Texas, Progent offers easy, quick, and economical communication with Cisco CCIE-certified engineers. CCIEs are top-level networking professionals who achieve this elite certification by completing rigorous examinations administered by Cisco. CCIE-certified consultants can handle the most complex problems associated with network interfacing, troubleshooting, and configuration. Progent's CCIE-certified support specialists work closely with Cisco's in-house engineers in identifying problems with IOS or Cisco NX-OS utilities and developing temporary alternatives or obtaining program patches to fix problems. A Cisco CCIE can pinpoint the source of network problems whether from hardware or software.
Progent offers affordable online access to a CCIE specialist so your company has the opportunity to receive high-level assistance for complicated network problems that are impacting business productivity but are beyond the scope of your ordinary network support organization. Progent's Cisco CCIE-certified network experts can connect to your system using advanced remote support utilities in order to perform rapid and economical analysis and remediation of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for big corporations or national ISPs, and so their services are not easily available to smaller businesses. Progent is among the rare service providers that makes CCIEs available to assist small and medium sized companies. Also, Progent can provide quick access to a CCIE by telephone so you can receive immediate support for complex network issues that are hurting business productivity. To learn how to talk to a Progent CCIE for immediate assistance with your network, visit Progent's online network help.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
| City | Address | Phone | Link |
| Houston | 2200 Post Oak Blvd Houston, TX 77056 United States |
(832) 940-9607 | Houston Network Support Services |
| The Woodlands | 2203 Timberloch Place The Woodlands, TX 77380 United States |
(713) 324-9644 | The Woodlands Network Support Services |
| Webster | 600 Gemini Ave Webster, TX 77058 United States |
(281) 763-7022 | Webster Network Support Services |
Progent has one of the biggest groups of Cisco-certified CCIE engineers of any independent consulting firm in the United States. As a result, Progent offers world-class skill in delivering network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Partner and provides professional application support for a broad array of popular applications, Progent can help you achieve end-to-end information technology solutions that optimize the business value of your network.
CCIEs represent an excellent value since their deep expertise allows them to fix the most intractable problems rapidly. In most cases, less seasoned consultants can burn up hours or days wrestling with a problem that a certified CCIE can solve in minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but have a variety of recognized technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or CISM. This permits Progent to offer comprehensive services that address a broad range of IT products without incurring extra expenses and delays orchestrating too many specialists.
Software Update Management for Cisco Network Infrastructure Devices
Software update management is crucial and complex process. Prompt and correctly managed updating maximizes security, compliance, uptime, and functionality. Haphazard patch management can result in security vulnerabilities, compatibility problems, slow or erratic responsiveness, unnecessary offline stretches, or unavailability of important functions. Patching entails more than periodic updates of operating systems and applications for servers and endpoints. Firmware patches can be as essential for network appliances like routers, firewalls, and wireless access points.
Progent has delivered high-end help for Cisco networking products for over two decades and Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable option for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. To find out about Progent's services for firmware update management, go to Progent's patch management service plans.
To find out more details about Progent's world-class support for Cisco network technology, select a subject:
- Introduction to Progent's Cisco Expertise
- Fast Online Assistance from a Cisco CCIE Engineer
- Cisco Firepower Firewalls: Integration and Troubleshooting Support
- ASA 5500-X Firewalls with Firepower Services: Consulting and Troubleshooting Services
- ASA 5500 Firewalls Troubleshooting Services
- Cisco PIX 500 Firewall Upgrade. Migration Expertise
- Cisco Routers Engineering Support
- Cisco Wireless Engineering Help
- Cisco Aironet Wireless Access Points Engineering Help
- Cisco Small Business WiFi Access Points Deployment Expertise
- Cisco Catalyst Wi-Fi 6/6E Access Points Solution Design, Deployment and Debugging Support
- Cisco Wireless Controllers Integration Consulting
- Meraki Wireless APs Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting and Wireless IP Phone Integration
- Cisco Jabber Deployment Services
- Cisco Catalyst Switches Deployment Expertise
- Nexus Switches Support and Troubleshooting Services
- Cisco Meraki MS Switches Support and Troubleshooting Expertise
- Cisco VPN and Network Security Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Telecommuters
- Design Expertise for Cisco-powered Datacenters
- Data Center Optimization Services for Service Providers
- Centralized Cloud-based and Hybrid Management Solutions for Cisco Environments
- NetApp and Cisco Private Cloud Platform Consulting
Progent can also provide a a wide array of consulting services in vital areas to help businesses to turn Cisco networking technology into a cohesive IT solution that delivers competitive value. Some of the consulting services available from Progent's experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, pentesting with NodeZero from Horizon3.ai, security compliance scanning, DBA and database development expertise, and temporary Chief Information Officer consulting services.
Progent can also assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
By providing a convenient full-service resource for IT generalists and application experts, Progent can tailor timely, cost-effective, and thorough information technology solutions that address the specific requirements of businesses in Houston Texas.
An index of content::
Online Consulting Cisco SIP phones
Cisco VoIP Phones and Unified Communications Help and Support
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
SCCM Troubleshooting Computer Engineer
SCCM Device Management On-site Support
System Center Configuration Manager automates software provisioning and updating, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, allows safe self service, and offers a single control mechanism for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help your organization with any facet of planning, implementing, operating and repairing a SCCM solution for local, cloud, or hybrid environments.
CISSP Certified Security Systems Engineer Engineer
CISSP Certified Network Intrusion Penetration Testing
Progent's CISSP-certified network security experts can assist organizations of all sizes with any facet of IT security. Progent can help implement cost-effective cybersecurity systems that protect a small business against modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources spread across a mix of physical sites and various clouds.
Database DBA Professionals
Specialists Database Application Development
Progent's Microsoft-certified relational database consultants can provide businesses of any size remote DBA and programming services for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include installation and integration, application design and programming, administration services, synchronization strategies, storage management, performance optimization, data migration, information security, backup and recovery systems, troubleshooting, and training.
ProSight NinjaOne RMM Remote Server Monitoring Online Technical Support
NinjaOne Endpoint Monitoring and Reporting Computer Consulting
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to impact productivity.
Microsoft Teams Web Apps Server Consulting
Microsoft Teams compliance Specialists
Progent can help you to design an upgrade to Teams from Skype for Business and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has shown a knack for creating sophisticated IT solutions during his time as as a system architect, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and global enterprises.
Dynamics GP SmartList Designer Consultancy
MCSE Expert Certified Dynamics GP SmartList Designer Specialists
Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to monitor all business processes, revenues and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you understand your business more completely, turning uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized business application development and web commerce applications that work transparently with Dynamics GP.
Anti-Spam Design and Installation
Immediate Postini Support and Integration
Email Guard from Postini provides continually upgraded spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and anti-virus service offering. Progent's expert e-mail protection professionals can help you develop an email security plan that features anti-spam and anti-virus products and policies.
Project Server 2010 Help and Support
Project Server Design
Progent's Microsoft-certified engineers can provide advanced support in deploying, operating and troubleshooting all versions of Microsoft Project Server and can provide a wide range of affordable online support services following industry best practices to assist businesses of any size to receive all the advantages of this powerful platform. Services offered by Progent include system design, software configuration and migration, setting up secure collaboration among local and remote or mobile users, network optimization, and customized webinar training.
Microsoft Expert Setup and Support Windows Hyper-V 2016 Hybrid Cloud
Windows Hyper-V 2016 Migration Technical Support Services
Hyper-V 2016 incorporates core features first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Cybersecurity Pen Testing Network Security Test
Computer Security Specialist PEN Testing
Stealth penetration testing is a key part of any overall network security plan. Progent's security professionals can perform thorough intrusion checks without the knowledge of your organization's in-house network support staff. Stealth penetration testing shows whether current security defense tools such as intrusion detection warnings and event log analysis are properly set up and consistently monitored. Progent can implement continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.
Android patch management Consulting
Smartphone patch management Consult
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers and scanners, infrastructure appliances such as switches and wireless APs, and IoT devices such as alarms and health monitors.
Troubleshoot Consulting Hourly Rate
Information Technology Consulting Group Consultant Hourly Rate
Progent's pricing model is to bill for phone support and in-person help by the minute. As a result, you pay only for delivered services. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent offers on-site service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no service activation charge and asks no retainer for services provided during normal business hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for quick fixes so you will not be tempted to allow simple problems to fester.
Desktop Technology Computer Network Companies
Network Installation Desktop Technology
Progent offers a wide array of affordable support services to help your business to deploy, integrate, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or online assistance for individual machines or notebooks or work with your business to plan and carry out a large-scale rollout of new or updated OS software and applications. Progent can also supply engineers and technicians to help your company to prepare for and complete a site move or consolidation designed to produce minimal disruption of your productivity.
Dynamics GP Visual Studio Specialist
24/7 Dynamics GP VBA Consulting Services
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more effectively, turning raw information into useful insights into your company and customers.
Horizon3.ai NodeZero PEN Testing Security Team
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Firewall Audit
Progent's certified cybersecurity consultants can perform NodeZero-powered threat assessments to make sure your security defense tools and policies are properly set up and effective.
Network Consultant WLAN controller
Wave 2 wireless controller On-site Support
Cisco's Catalyst wireless controllers streamline the management of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by reducing the effect of RF congestion, enhancing wireless uptime with fast failover, and hardening security by detecting threats and filtering traffic content according to user class and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
Duo Identity Authentication Setup and Support
Two-factor Authentication (2FA) Consultants
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Consulting PXE evaluation Lab
application Testing Lab Professionals
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, planning or verifying business continuity solutions, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack sufficient internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.
PCLinuxOS Linux Services
Integration Support Gentoo Linux
Progent's Linux consulting services provide small and mid-size companies and software developers assistance with administering and supporting Linux systems that operate with Microsoft-based networks. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of experience offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Operations Manager Example Application
Operations Manager Case Studies
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent can now fix network issues before they becomes serious enough to impact network availability. Because of MOM, Progent can deal with potential problems before customers know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, safety and performance.
SentinelOne Next Generation Endpoint Protection Technology Professional
SentinelOne Ransomware Rollback Technology Professional
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Questions about Microsoft Consultant Careers
FAQ about Cisco Consultant Position
For replies to frequent questions about being a consultant at Progent, see Jobs at Progent Q&A.
Ubiquiti UniFi XG switch Consulting Services
Ubiquiti UniFi WLAN Consulting
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and cameras. Progent offers the skills of veteran wireless professionals who can help your organization to determine the value of Ubiquiti's UniFi products for your business and assist you to design, install, administer, and troubleshoot your UniFi ecosystem.
Network Performance Troubleshooting Computer Consultant
Automatic Network Topology Diagrams Remote Support
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that require critical updates, or identifying the cause of performance bottlenecks.
Microsoft Forefront TMG Network Consultant
Technology Consulting Services Threat Management Gateway 2010
Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily administered Internet gateway that acts as a one-server solution for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and improve recoverability. Progent's Microsoft consultants can assist you to plan and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Configuration Adaptive Security Device Manager
Cisco ASA and VMware Support Services
Progent's certified Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security holes.
Cisco VoIP phones Remote Consulting
Cisco IP phones Integration Support
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
CCIE Certified wireless IP phone upgrades Remote Consulting
Wi-Fi VoIP phone integration Technical Consultant
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants can provide remote and onsite assistance to help your organization build and maintain a Cisco Wi-Fi IP phone solution by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Microsoft ISA Server Remote Consulting
Microsoft Proxy Server Troubleshooting
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Connectix Virtual Server Setup and Support
Microsoft Virtual Server 2005 Technology Professional
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by technology first developed by Connectix, delivers the performance needed to accomplish server consolidation, application migration, and server isolation tasks through virtualization techniques in an enterprise-ready IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance ROI in software programming and piloting, upgrading from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can help your IT staff to assess and deploy MS Virtual Server 2005.
Protect Juniper NetScreen
Juniper NetScreen IPsec VPN Protection
Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-technology environments.
Support Windows Server 2019 Hyper-V
Windows Server 2019 Disaster Recovery IT Services
Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
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