Cisco CCIE On-site and Remote Computer Network Support
Houston Business IT Networks
For businesses of any size in Houston Texas, Progent offers convenient, quick, and economical contact with Cisco CCIE-Premier network experts. CCIEs are world-class network professionals who earn this elite recognition by completing strenuous testing administered by Cisco. CCIEs can tackle the most complicated problems surrounding network deployment, repair, and optimization. Progent’s CCIE-qualified professionals work directly with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS utilities and developing workarounds or receiving software updates to fix problems. A Cisco-qualified CCIE knows how to detect the source of network problems stemming from network appliances or applications.
Progent offers fast and affordable remote access to a CCIE expert so that you has the opportunity to obtain timely assistance for complicated network problems that are affecting productivity but are outside the scope of your local IT support organization. Progent's Cisco CCIE-Premier network experts can access your network via state-of-the-art remote connectivity tools that allow them to provide fast and economical diagnosis and resolution of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and consequently their services are not easily available to smaller businesses. Progent is one of the few support firms to make CCIEs accessible to assist small and medium sized companies. Also, Progent can provide fast contact with a CCIE remotely so that you can receive immediate support for complex network issues that are hurting worker productivity. To learn how to talk to a Progent CCIE for timely assistance with your network, visit Progent's remote network help.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
| City | Address | Phone | Link |
| Houston | 2200 Post Oak Blvd Houston, TX 77056 |
(832) 940-9607 | Houston Network Support Services |
| The Woodlands | 2203 Timberloch Place The Woodlands, TX 77380 |
(713) 324-9644 | The Woodlands Network Support Services |
| Webster | 600 Gemini Ave Webster, TX 77058 |
(281) 763-7022 | Webster Network Support Services |
Cisco's large selection of new and vintage connectivity appliances supported by Progent includes ASA Series Firewalls and PIX Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed APs and aggregation switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as security and Virtual Private Network (VPN) solutions. With the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent support firm, Progent has priority access to Cisco's engineering support specialists and Cisco's latest learning programs to keep at the leading edge of network technology.
In order to learn more information concerning Progent's professional support for Cisco technology, select a subject:
- Overview of Cisco Support
- Fast Online Help from a Cisco CCIE Network Engineer
- Cisco Firepower NGFW Firewalls: Integration and Management Services
- Cisco ASA 5500-X Firewalls with Cisco Firepower Services: Setup and Troubleshooting Services
- Cisco ASA 5500 Firewall Upgrade. Migration Assistance
- PIX Firewall Troubleshooting Help
- Cisco Routers Consulting Services
- Cisco Wireless Consulting Help
- Cisco Aironet APs Deployment Expertise
- Cisco Small Business WiFi Access Points System Design Support
- Cisco Wireless Controllers Experts
- Cisco Meraki Access Points Consulting Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Configuration
- Cisco Jabber Consulting and Support Expertise
- Catalyst Switches Consulting and Support Services
- Nexus Switches Support and Troubleshooting Expertise
- Cisco Meraki MS Switches Consulting and Support Services
- Cisco VPN and Network Security Engineering Help
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
- Design Expertise for Cisco-based Datacenters and Colocation Centers
- Network Design Consulting for Service Providers
- Remote Network Management Strategies for Cisco Infrastructure
- NetApp and Cisco Cloud Architecture Consulting
Besides Cisco infrastructure, Progent's consultants can provide expertise for a variety of important areas of IT systems, enabling Progent to provide end-to-end business solutions for companies of any size. A few core disciplines where Progent's IT consultants can provide high-level support include:
- Windows Server 2019 migration consulting
- Microsoft Windows 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Deployment
- ProSight WAN Watch Infrastructure Monitoring and Management Services
- Microsoft Exchange Server 2010 Migration and Support
- Security Compliance Testing and Problem Remediation
- Disaster Recovery Planning and Verification
- Microsoft SQL 2019 Solution Design, SQL Server 2017 Migration and Microsoft SQL Server 2016 Integration
- SharePoint Application Development
- Oracle Software Development and MySQL Software Programming
- Windows Hyper-V Integration
- Windows Hyper-V Consulting
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager (SRM) Business Continuity Planning
- VMware NSX Network Virtualization Architecture and Integration
- Citrix Server and Desktop Virtualization Expertise
- Project Management Services
- Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting
An index of content::
Meraki Traffic Shaping Help and Support
Meraki 802.11ac Access Point Information Technology Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco devices for centralized management.
Exchange 2007 Online Technical Support
Emergency Technical Support Services Exchange 2007
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Microsoft Certified Partner Exchange 2013 Load Balancing Computer Consulting
Exchange 2013 SharePoint integration Online Troubleshooting
Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements affect vital facets of IT like manageability, availability, security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Exchange Server 2013.
Remote Monitoring and Reporting Technical Support
Operations Manager Support and Setup
Progent provides a selection of network service bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling abilities of Microsoft Operations Manager 2007, a next-generation server and IT management product that tracks the reliability, performance, and security of your information system and isolates potential problems before they can disrupt your network. With Progent's economically priced IT service packages, small organizations can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.
Urgent Security Firm Cisco Firepower Firewalls
Check Point Consultant
For small and midsize companies, computer security and compliance can be too complex to stay ahead of but too risky to ignore. The largest largest institutions have been hacked, and the leading cloud services have on occasion been taken down. It looks as though there's nowhere to hide. Progent has made it affordable for small and midsize businesses to carry out vital IT security projects effectively by providing the benefit of billable time to the closest minute with no minimum billing for online help. This means you can have the help of a world-class computer expert to deliver precisely the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security plan.
802.11x Wi-Fi Site Survey Consultant
Wireless Site Survey IT Consulting
Progent’s Wireless Site Survey helps you to design and install a WiFi LAN adapted to your environment, offering you a wireless solution that has the reception, performance, load-handling capability, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
Top SharePoint Remote Support Services
Microsoft Office SharePoint Server 2013 Online Help
Progent’s Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a central location for your employees or customers to connect to, manage, distribute and interact with useful information, documents, and applications and to interact with other people. It enables faster and better decisions, more effective sharing across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they’ve created in a way that makes data easy to find, retrieve and re-use.
Project Pilots Consultant Services
Project Design Tuning Professionals
For advanced project management assistance, Progent can provide access to senior IT experts with years of experience in technology management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients follow leading practices to make sure development or deployment projects are completed on time and within budget.
Live Communications Server 2007 Consult
Live Communications Server Technical Support
MS Office Communications Server delivers IM and presence as part of a scalable, world-class solution featuring advanced protection, seamless integration with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, increased worker output, and better IP security. MS Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and mediation services for your Office Communications Server 2007 deployment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add significant strategic value to your information network
Amazon Marketplace Web Service programming Development Companies
Amazon MWS integration training Expert Development
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Specialists Windows Server 2016 Business Continuity
Windows Server 2016 Scale Out Clusters Setup and Support
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Small Business 100 Access Point IT Consulting
Small Business 300 AP Consultant Services
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, manage, and troubleshoot Cisco Small Business Wi-Fi Access Points.
At Home Workers Collaboration Software Information Technology Consulting
Remote Troubleshooting Teleworker Collaboration
Progent can assist small and mid-size companies to implement collaborative applications to permit their remote workforce to engage in productive interaction with fellow workers and clients.
Help and Support Microsoft Exchange
Exchange 2003 Technical Support
Progent's Microsoft Certified professionals offer expert support for major implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server installations or updates and can supply local technicians to help enterprises with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.
IT Services SCVMM 2016 and SCOM
SCVMM 2016 Virtual Switch Professionals
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management products and is designed to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist organizations of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from older releases of VMM, design workflows for creating and installing virtual machines and hosts, implement high-availability scale-out clusters, connect your datacenter resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the potential advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.
network infrastructure documentation management Consult
Best ProSight IP address management Technology Professional
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
System Center Operations Manager Consulting Services
Comprehensive Event Management Network Consulting
Small to mid-sized companies can now get all the benefits of Microsoft Operations Manager and also have quick access to Progent’s Microsoft certified network support professionals. With Progent's economically priced IT service programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection and performance.
Integration Support Online HelpDesk Call Center
Remote Consulting Online HelpDesk Call Center
The Help Desk support delivery structure used by Progent gives small and midsize businesses an effective alternative to dependence on freelance consultants by offering broad expertise accessible to numerous support teams, optional round-the-clock availability of emergency assistance, escalation capability to world-class engineers for handling the most complex problems, service consistency and dependability, quick follow-up enforced by seasoned service managers, a variety of convenient mechanisms for initiating support tasks, plus excellent process visibility made possible by trouble ticket tracking and available through a web-based portal.
Online Help VMware
VMware vCloud Suite Technology Professional
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud environments that deliver maximum uptime, fault tolerance, and application mobility.
Altaro VM Backup Boot from Backup Integration
Technical Consultant Altaro VM Backup Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
NotPetya ransomware recovery Services
Professional TeslaCrypt ransomware recovery
Progent's seasoned ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.
Dynamics GP Great Plains Accounting Remote Technical Support
Microsoft GP/Great Plains Computer Consultant
Microsoft Dynamics GP allows you to expand and manage your company more efficiently by offering deep access to strategic information and a rapid ROI. Dynamics GP/Great Plains offers important business benefits such as its ability to extend the presence of your organization, handle your accounting, automate financial operations, unify processes across your business, refine inventory control, enhance order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can help you set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive all the advantages of your Dynamics GP/Great Plains software.
UNIX with Windows Information Technology Consulting
Windows, UNIX, Solaris Support Services
If your office network combines UNIX, Linux or Solaris technology with Windows, Progent can assist you to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for easy management, transparent dataflow, high dependability, enhanced performance, and strong security. Progent's UNIX and Microsoft Windows integration assistance offerings feature network architecture integration and support, support for Windows services for UNIX, online server monitoring and management, remote network help and repair, on-site technical support, and Contact Center outsourcing.
CISA Certified Security Audit Consulting
Cybersecurity Audit Consulting Services
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that represents expertise in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit consultant able to assist businesses in the fields of IS audit process, information technology governance, systems and architecture lifecycle, information technology support, protection of data resources, and business continuity planning.
Smartphone Synchronization Information Technology Outsourcing
Telecommuting Technology Consulting
Progent's remote access and smartphone synchronization experts can help you to plan and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, allowing your business to improve the efficiency of your off-site workers.
Best Microsoft Certified Partner MOM 2007 Specialists
Support Services MOM 2007
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of any size can get a degree of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as low-cost services created to help your company to detect and resolve a most IT network problems before they get big enough to disrupt productivity.
SQL Server 2014 Encryption Key Management Online Help
Specialist SQL Server 2014 AlwaysOn
SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite consulting services such as planning, configuration, administration, troubleshooting, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Consultant Services Exchange Server Hosting
Exchange Hosting Engineer
Progent's MS Exchange Hosting Services provide an enterprise-class data center with redundant power and environmental control systems,
Top Ranked Penetration Testing Firewall Configuration
Cybersecurity Group Cybersecurity Pen Testing
Stealth intrusion checking is an important part of any overall network security plan. Progent’s security experts can perform thorough penetration tests without the knowledge of your company's internal IT staff. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event log analysis are correctly configured and consistently observed.
Services Remote Server Management
Services Remote Server Management Cards
Remote server management cards offer IT managers complete control of a server without the requirement for a personal visit. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and support a fault-tolerant company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical support. Progent has experience with a variety of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Top Rated Consult Microsoft Project Server Reporting
24-7 MS Project Server Expert Development
Progent's Microsoft-certified engineers can provide in-depth support in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a broad range of cost-effective remote support services based on proven best practices to assist organizations of all sizes to get all the benefits of this leading project management solution. Consulting support available from Progent include system design, software configuration and upgrades, setting up safe file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Excel 2010 Engineers
Excel 3D Map Developer Firms
Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of online support services to help your organization to design, develop, test, deploy, manage, and debug applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to migrate your legacy Excel applications to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different versions of Excel. Progent offers on-demand support to organizations who need a quick fix to a stubborn problem associated with Office Excel and Progent also offers full project management support for migrating or developing line-of-business application software built on Office Excel. Progent's affordable online training classes for Office Excel can be customized to meet the special requirements of individuals or teams.
County Government Exchange Professional
Biggest County Government Exchange Engineers
Progent has a long background delivering a full-spectrum of online IT consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced online IT support and has delivered network solutions to clients in every state. Online support saves travel costs and resolves issues more quickly than onsite support.
24 Hour System Center 2016 Business Continuity Technical Support Services
24/7 System Center 2016 and Office 365 Integration IT Consultants
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Security Incident Response Specialist
Professional GIAC Security and Compliance Check
GIAC was founded in 1999 to certify the knowledge of IT security experts. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with all of the security services covered under GIAC accreditation including evaluating network security mechanisms, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Exchange Server 2000 Network Engineer
Exchange 2000 Upgrade Consultants
Progent is one of the most experienced network consulting firms for integrating email solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses receive the full benefits of Microsoft Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Support Desk Management Services Online Technical Support
Remote Technical Support Call Desk Services
Progent's Computer Help Desk Outsourcing Support Services for desktop technical support are intended especially for small businesses who require immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who must operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Recommendation and Integration.
Small Office On-site Technical Support
Immediate Small Office Computer Service
Progent is a leading innovator in economically providing enterprise-class IT help to small businesses. Progent's success in handling the network service needs of the historically underserved small company market is the cumulative outcome of major technical and operational breakthroughs that have eliminated much of the traditional expenses out of managing IT support, added unmatched professional skill into the IT service mechanism, and significantly accelerated the solution process.
Solaris Migration Consultant
After Hours Upgrading Solaris-Windows
Progent can help your business to design and execute a smooth migration from a Solaris-powered information system to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your information and reduce productivity disruption by developing an effective migration plan that preserves your current assets in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, migration planning and validation, MS Exchange migration services, information and application software transition, and processor and storage migration and consolidation.
System Center 2016 and Exchange Integration Consultant Services
SCSM 2016 Outsourcing
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.
Remote Network Monitoring Professional
Managed IT Services Consulting Integration
Progent's ProSight portfolio of managed IT services are geared to provide organizations who have minimal in-house network support teams with affordable access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include predictable IT management costs, automation of common management tasks, continual absorption of the latest information technology, smooth migration from older technology to up-to-date solutions, close fit between computer technology with strategic goals, access to seasoned network experts, and freeing up management to concentrate on business issues instead of ever-changing information technology.
Urgent Aironet Outdoor Wi-Fi Access Point Support
Remote Troubleshooting Aironet Wave 2 Wi-Fi AP
Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, implement, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to work with your specific office layout, construction, and expected network traffic.
Consult Security
24x7 Consult Wireless Security
Progent provides expertise for security evaluation products such as LANguard from GFI for running a variety of programmed system auditing scans to uncover potential security problems. Progent has broad knowledge of network analysis tools and can help you to understand testing reports and react effectively. Progent can help you build protection into your business operations, install scanning applications, define and implement a protected network environment, and recommend policies to maximize the safety of your IT system. Progent's security engineers are able to help you configure a firewall, design safe remote connectivity to email and business applications, and integrate virtual private network. Progent's accredited security consultants can validate the security of web-based software and can conduct comprehensive security evaluations of enterprise-wide security to determine your company's compliance with key international security standards including FISMA, NIST, and ISO.
Cisco PIX Migration Setup and Support
Cisco PIX Upgrade Computer Consultant
Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess whether to adopt next generation firewall technology from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Immediate Staff Augmentation Services Support
Microsoft and Cisco Authorized Expert Online Support Services On Demand Staffing Services
Progent's short-term staff augmentation services allow you to respond to sudden increases in demand for IT support personnel without dealing with the expense and hassle that come with identifying and hiring reliable technical workers and without adding to your full-time head count.
Symantec VPN Security Companies
Largest Symantec Firewall Network Consultants
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor family or help you upgrade to more recent firewall/VPN technology. Progent can also help you create and execute a complete security plan that can include firewall and VPN appliances and utilities, managed security and virus protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing network help, maintenance, training, and security expertise.
UNIX with Windows Technical Consultant
Open Now Windows and Solaris Consulting
Progent can help your business to plan and execute an efficient transition from a UNIX-powered information system to a network based on MS Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to guard your information and minimize business discontinuity by designing an efficient transition strategy that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration services, information and application software transition, and processor and storage migration and consolidation.
Wireless Network Specialists
Configuration Ubiquiti UniFi Controller
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to integrate, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
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