Houston Ransomware Protection and Recovery Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT personnel are likely to be slower to become aware of a breach and are least able to organize a quick and forceful response. The more lateral progress ransomware can manage within a target's network, the more time it will require to restore basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to take the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can help organizations in the Houston area to identify and isolate breached servers and endpoints and guard clean resources from being compromised.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Houston
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement payment for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an additional settlement for not posting this information on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can be a major problem depending on the nature of the downloaded data.

The restoration process subsequent to ransomware penetration involves a number of crucial phases, most of which can proceed concurrently if the recovery workgroup has enough members with the required skill sets.

• Quarantine: This urgent initial step requires arresting the sideways spread of the attack within your IT system. The longer a ransomware attack is allowed to go unchecked, the more complex and more costly the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine processes consist of isolating infected endpoints from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
• System continuity: This involves restoring the IT system to a basic useful degree of capability with the least delay. This effort is typically the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business applications, network architecture, and safe endpoint access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to organize the complicated recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a customer's managers and IT group to prioritize tasks and to get critical services back online as fast as possible.
• Data recovery: The work required to recover files damaged by a ransomware attack varies according to the condition of the network, how many files are affected, and which restore techniques are needed. Ransomware assaults can destroy critical databases which, if not properly closed, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Some detective work may be needed to find clean data. For example, undamaged OST files may have survived on employees' desktop computers and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users.
• Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the same AV technology used by many of the world's biggest corporations including Walmart, Citi, and Salesforce. By providing real-time malware blocking, detection, containment, restoration and analysis in one integrated platform, Progent's ProSight ASM reduces total cost of ownership, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance provider, if any. Activities include determining the kind of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the hacker; receiving, learning, and operating the decryption tool; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption state; and reprovisioning machines and services.
• Forensics: This activity is aimed at discovering the ransomware attack's storyline throughout the network from beginning to end. This history of how a ransomware assault progressed within the network helps your IT staff to evaluate the impact and uncovers shortcomings in security policies or processes that need to be rectified to prevent future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensics is typically assigned a top priority by the insurance provider. Because forensic analysis can be time consuming, it is critical that other important recovery processes like business resumption are pursued in parallel. Progent maintains an extensive roster of information technology and cybersecurity experts with the skills required to perform the work of containment, operational resumption, and data recovery without interfering with forensics.

Contact Progent for Ransomware Recovery Consulting in Houston
For ransomware cleanup expertise in the Houston area, phone Progent at 800-462-8800 or visit Contact Progent.