Houston Consulting Services for Computer Support Firms
Transparent Temporary Support Team Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for IT Service Providers in Houston
Progent's consulting services for network service organizations in Houston Texas enables you to provide your customers Progent's consulting and Help Desk support with your company's own branding as a seamless augmentation of your in-house IT support team. This can put you on the fast track to grow your client base, expand your service portfolio, satisfy your clients, and improve your bottom line.
Progent's team of network infrastructure experts, desktop integration and troubleshooting technicians, IT administrators, and cybersecurity consultants have worked as transparent adjuncts to the support staffs of some of the country's largest IT support firms. Progent's breadth and depth of technical knowledge enables you to add to the scope of your IT support business, and Progent's transparency helps you strengthen and preserve your branding.
Progent is a network support firm with 20 years of experience delivering remote consulting services to small and middle-size businesses. Progent is a Microsoft Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure engineers of any independent IT support company in the world. Progent has provided remote technical support and advanced consulting to customers in every state in the U.S. (Refer to recommendations from Progent's customers.)
Providing Progent's Support Services Under Your Own Brand
Progent's reseller program for network service organizations offers transparent resale to your customers of professional services. Progent invoices you directly and performs under your instructions to deliver your clients consulting and support services under your brand. Also, Progent offers an affordable Extended Hours Support Service for clients who require access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Organizations
Ticketing systems are the enabling technology behind an efficient Help Desk. But full-featured ticketing systems are not just expensive to acquire and staff, but also a hassle to configure and manage. Small or niche IT support companies rarely have the necessary resources. Progent's Service Desk and ticketing program offers IT service firms an affordable way to keep their custom branding while delivering their clients responsive desktop support built around an advanced ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Organizations
Progent's Call Center and ticketing solution for IT support firms leverages Progent's sizable investments in highly scalable ticketing software, a remote desktop services team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can establish communications with your existing ticketing system. The features offered with Progent's Service Desk and ticketing program enable your IT service firm to expand your physical and virtual support workload, the range of technical issues your business can handle, the number of geographies you can serve, and your hours of availability.
Important features of Progent's Call Center and ticketing solution for IT service firms include:
- Progent's remote desktop service staff delivers Level 1 end user assistance with 1-hour service level agreement to begin work during normal business hours.
- Standard service hours are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is offered at additional cost.
- Optional on-premises service in major metro areas is available across the US at additional cost.
- You retain complete control of your customers and invoicing.
- Your clients submit service requests using your own branded web portal, an 800 phone number, or by sending a message to your designated mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for IT service firms allows you to become a sole source for virtually all IT expertise your customers may require. You can grow your team and core IT skills steadily without having to decline opportunities due to a gap in in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a seamless extension of your in-house support team, under your coordination, and bills your firm rather than your customer.
- Granular Billing: Progent charges by the minute to minimize expenses.
- Extensive Reporting: Progent uses an enterprise-class service reporting system to make sure all services delivered are fully described. This allows you to shift account assignments to in-house personnel once you have sufficient staff and relevant technical skills.
- Safely Expand Your IT Support Business: You can easily and affordably take on more opportunities outside your core fields of expertise and open new territories without exposure to the risks involved with increasing your head count too quickly.
- Strengthen Your Name: You can solidify your positioning as a comprehensive IT service firm by offering more solutions to more clients using your own company name.
- Add to Your IT Support Portfolio: Progent can provide top-tier support in a broad range of IT disciplines and can act as a reliable resource for expanding your IT support operations.
- Rapid Escalation: With a sizable roster of top-level technology experts available, Progent can transition quickly from Tier 1 to Tier 3 services so even the toughest problems get resolved fast.
- Keep Your Clients Happy: Satisfied customers stick. By teaming with Progent, you can continue making your customers successful without ever forcing clients to seek help from your competitors.
- Remote Technical Support Experts: For 20 years, Progent has delivered remote network support from Help Desk support to advanced consulting. Efficient online support cuts costs while delivering quick solutions.
- Advanced Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Houston, Texas Businesses
Progent's nationwide roster of certified consultants and technical experts can provide Houston, Texas businesses a broad array of online consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for network service providers include:
- Exchange 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Troubleshooting
- Cybersecurity Consultants
- Penetration Testing with NodeZero
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Tech Support
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Management
- Fast, Low-cost .NET Application Development.
- Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- BYOD Management
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Restore Consulting
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Learn More About Progent's Reseller Support for Network Service Providers in Houston, Texas To learn more information about Progent's consulting program for network service organizations in Houston, Texas, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Server Management Outsourcing
Top Server Management Specialists
Server growth wreaks havoc on network budgets and management resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of hardware and faster return on investment, more efficient utilization of physical computers, simplified operations, increased system availability, and easier management. Typical uses for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of software development or pilot testing systems from production systems.
24-Hour Network Consultant IP Communications
24 Hour Cisco VoIP Phones and Cisco Unity Remote Troubleshooting
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
PEN Testing Security Contractor
24x7 Cybersecurity Pen Testing Cybersecurity Organizations
Stealth penetration testing is a key component of any overall IT system security plan. Progent's security professionals can run extensive intrusion checks without the knowledge of your company's internal network support staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event log analysis are correctly set up and actively monitored. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-front attacks typical of modern strains of ransomware.
Network Engineers Employment Opportunities
Cisco Consulting Position
Progent is hiring a variety of full-time employees such as solutions-driven MCSEs; network consultants who have Cisco CCNP or CCIE credentials; and specialists in advanced network architecture with experience in mobile connectivity, wireless networking, non-stop systems, business continuity planning, data protection, and virtual servers. We are also seeking workstation support technicians, remote troubleshooting professionals, and CISSP or CISM accredited security consultants. Progent is also looking for experienced managers who can perform effectively in Progent's high-growth, virtual office model. Progent works with freelance professionals with in-depth knowledge and hands-on background in crucial information technology topics beyond Progent's primary technical concentration. Our Experts Team employs contractors who can provide consulting and programming services for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; possess specialized knowledge of popular platforms such as Linux, Macintosh, or Sun, or offer expert help in areas like telecom, web design, Electronic Data Interchange, eCommerce, or dbm programming. Independent contractors premier by Progent cooperate with our in-house consultants to deliver comprehensive IT services for small business networks.
Juniper SA Series SSL VPN Information Technology Consulting
Juniper SA6500 SSL VPN Firewall Audit
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Citrix Hyper-V Management Consulting Services
24x7x365 Citrix for Hyper-V Consultancy
Progent's Citrix-certified consultants can assist your organization to evaluate the strategic value of the available versions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Hyper-V environment, and show you how to use Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtual network while lowering the cost of resources and operations and simplifying management tasks.
24/7 Microsoft LCS Server 2007 Engineer
Live Communications Server Technical Support Services
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package featuring advanced security, seamless integration with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers lower costs and improved operational efficiencies, enhanced individual output, and better intellectual property protection. Microsoft Office Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer online and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add business value to your information network
Exchange Online Archiving Outsourcing
Microsoft 365 mail flow IT Services
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Consultant Services Microsoft Windows Cluster
Clustered Server Consulting
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your company deploy non-stop clustered servers designed to provide 100% operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By assisting you t design non-stop server clustering environments around Windows Clustered Server 2003, Progent's Premier Windows professionals make sure that your non-stop server clusters are configured to maximize the business value of your computer network.
Antispam Services
Urgent Support Services Anti-Virus
E-Mail Guard is Progent's economical antispam and antivirus service that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based spam filtering and anti-virus services that stop email assaults before they are able to breech the network firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, irrespective of server platform, hardware type, or geographic location.
SCCM 2012 Central Administration Site Integration Services
SCCM 2012 Planning Help and Support
Progent can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Local Government Cisco Professionals
School District Services
Progent has extensive experience delivering a full-spectrum of online network support and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert remote IT consulting and has delivered network solutions to clients in all 50 states. Remote support saves travel expenses and solves issues more quickly than on-premises service calls.
24/7 Contract Cisco Consultants Job Openings
Contract Independent EDI Contractor
Progent's Experts Team offers consulting in key technologies including Apple OS integration and applications; Support for Linux-based, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized program help; CIO, business analyst, and project logistics services; Custom program development and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal design and deployment; SQL management and performance help; Business intelligence consulting; and Telecom systems consulting.
3900 Router Computer Consultants
Online Support Services ISR Router
Cisco offers an extensive array of routers that includes appliances built to provide the security, performance, and availability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Ekahau Predictive Wi-Fi Site Modeling Remote Consulting
Remote Troubleshooting Ekahau Wi-Fi Network Management
Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, implement, enhance, manage and troubleshoot a Wi-Fi network customized for your venue. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Top Rated Windows Server 2012R2 IT Consulting
MCSE Expert Certified Windows Server 2012R2 Server Manager Computer Engineer
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, staff, develop a corporate-wide security strategy, automate network management, help with application development, and generate and validate a disaster recovery/business continuity plan.
NetApp MetroCluster Design Engineer
Consultancy NetApp Disaster Recovery
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent's team of veteran IT consultants can assist you to plan, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and regulatory requirements.
Microsoft Exchange Computer Consultants
Microsoft Exchange 2000 Upgrade Consultants
Progent is among the most qualified information technology consulting firms for integrating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Exchange 2000 for typical scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Cloud-managed Email Security Specialists
Email Reputation Analysis Specialists
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Microsoft Exchange 2000 Upgrade Consulting
Microsoft Exchange Upgrade Technical Consultant
Progent is one of the most expert information technology support companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive all the benefits of Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Amazon MWS integration training Contract Programming Firm
Amazon MWS development Development Firm
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Mac Backup Specialist
Apple Mac Backup Consulting Services
Progent can provide affordable remote access to IT engineers skilled in a broad array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent offers expertise for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to install, enhance, or maintain backup solutions for a range of environments such as local, edge to datacenter, cloud, or a mix.
Microsoft Small Business Server 2003 Consulting Services
Best SBS Online Troubleshooting
Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with real-world expertise and broad experience in planning and implementing effective end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and programs.
Emergency Microsoft Project Online Technical Support
Word Technical Consultant
Progent's application experts offer advanced consulting, software development, deployment help, and online classes for popular applications that address vital areas including ERP, financials, management reporting, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the U.S. to avoid the lost productivity and fees associated with travel and on-site visits without sacrificing the effectiveness of technical services.
Information Transfer Engineer
IT Training Network Consulting
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent faces little competition. Small businesses who work with familiar freelance consultants or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.
WSUS Consultant Services
Specialists Microsoft SUS
Microsoft Windows SUS enables IT managers to deploy and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support personnel can fully and easily manage the installation of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Fortinet 2000 Series Firewalls IT Consulting
Fortinet 6000 Series Firewalls Integration
Fortinet FortiGate next-generation firewalls are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet FortiGate firewalls to safeguard all your IT assets at the enterprise edge, within the data center core, at branches, and in the cloud.
ISA 2004 Consultant
Internet Security and Acceleration Server Consultant
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your company requires.
Exchange 2019 Hybrid Deployment Setup and Support
Exchange 2019 Disaster Recovery Technology Consulting Services
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Support Outsourcing Online Help Desk
Best Online Help Microsoft Help Desk
The Contact Center support model adopted by Progent gives small and midsize businesses an efficient option to dependence on freelance consultants by offering extensive technical knowledge shared by multiple engineering groups, optional 24x7 access to emergency help, fast escalation to appropriate experts for handling the most difficult problems, support consistency and reliability, prompt follow-up overseen by veteran support managers, a choice of convenient ways for requesting service tasks, plus a high level of progress visibility enabled by trouble ticket updates and available via a web-based portal.
MSP360 Managed Backup Help and Support
MSP360 VM Backup Support
Progent can assist your company to design, implement and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file or image-based backup/recovery for VMs and physical computers, works with all popular public clouds, and permits you to build a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from user mistakes, computer glitches, malicious users, and external assaults such as ransomware. To learn more, go to ProSight Data Protection Services 360 Backup solutions.
24-7 Microsoft SQL Server 2014 Online Support
SQL Server 2017 IT Consultant
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Help and Support High-Availability Data Center
Fault Tolerant Data Centers Integration Support
Progent's Data Center professionals can show you how to select fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant colocation sites are especially attractive to small organizations due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center with even a minimum degree of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to reap all the advantages of high availability data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.
Microsoft Windows 2003 Consulting Services
Support Outsourcing Windows 2003 Server
Progent's certified Windows 2003 Server engineers can provide computer help and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and support offerings include system design, deployment, project management, on-site and remote network support and repair, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
On-site Support IT Consultant
Onsite Support Remote Technical Support
For medium-size businesses looking for network support, Progent offers an array of options such as local service, remote assistance, phone-based Call Center, 24x7 support with remote network monitoring, emergency staffing, site relocation services, software development, and expert consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides professional onsite help for solving technical problems quickly and affordably.
Consulting Citrix Live Migration
Emergency Citrix Server Management Consultants
Progent's Citrix-accredited engineers can assist you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing XenServer deployment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.
