Expanding your remote workforce may have a major impact on network architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Houston organization to select the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services that go from on demand guidance for helping you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Houston, Texas companies to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Security and Compliance for At-Home Workers
At-home workers often run their own computers and work in a physically unsecured area. This increases their vulnerability to cyber threats and demands careful deployment of security appliances, remote security monitoring, and the enforcement of policies in compliance with best practices. Progent's veteran team of certified cybersecurity professionals can help your organization to plan, implement and administer a compliant cybersecurity environment that safeguards sensitive information in IT networks that incorporate remote workers.

  • Firewalls allow companies to create a network environment that can be safely utilized by on-premises users as well as by an at-home workforce, mobile employees, vendors, clients, and other stakeholders. Modern firewall appliances permit you to assign and control different access rights to various groups of users and to scale your network and modify your security profile as your company evolves and as network attacks grow more sophisticated. Progent works with both current and legacy firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall support services, see firewall support expertise.
  • Remote Endpoint Monitoring makes it possible to watch over the various devices used by teleworkers and either reject or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each secured endpoint device, watching all activity and using advanced machine learning to identify new threats before they can spread. When an attack is discovered, ProSight ASM instantly isolates the targeted device from the corporate network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoint devices remain secure even when they are disconnected from the Internet. For details about ProSight ASM, refer to remote endpoint security monitoring for teleworkers.
  • Security Audits can assess the exposure of your information system to all classes of external and internal security threats for an environment that incorporates an at-home workforce. Progent can deploy online, automated cybersecurity inventory software for quickly and affordably uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's security audit consulting services, which can be managed by network security professionals with advanced credentials such as CISA, CISSP, and GIAC, can help you to evaluate your operations and governance policies and assess your IT infrastructure to allow you to implement the highest level of security for your telecommuters.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Houston, Texas business, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    For advanced project management support, Progent offers access to veteran information technology professionals with years of experience in IT management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise clients adhere to leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.

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    If your business does not require immediate remote support but expects to need assistance with your network in the near future, you can conserve time and money and guarantee that the right expertise will be ready when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any potential issues can be resolved before they can disrupt productivity.

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    Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the key 32-bit applications that you want to keep as well as the latest 64-bit versions of applications you wish to install.

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    Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and broad knowledge in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting IT environments based on the Microsoft SBS line of servers and programs.

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    Progent offers Windows Cluster Server support to help your company deploy high availability clustered servers that can deliver 24x7 uptime. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By assisting you t design fault-tolerant clustered server environments powered by Windows Server 2003 Cluster, Progentís Certified Windows professionals ensure that your zero-downtime server clusters are configured to maximize the competitive advantage of your computer network.

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    Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management platform or help you to modify your current SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a revamped structure. These enhancements favorably impact key facets of IT such as manageability, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.

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    Progent's Office Word and Office 365 Word consultants can provide a broad selection of economical remote consulting services to help you to manage your existing Microsoft Word environment or help you to move to a newer version of Office Word. Support offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between various releases of Office Word, interfacing Office Word with different Office applications such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and remote training classes tailored for individuals or groups.

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    Progent is convinced that a carefully designed and executed network can be a vital factor for enabling a company's success, and we follow this credo in our corporate network infrastructure. Progent has created a non-stop virtual office network that allows our staff consultants and certified contractors to deliver rapid and effective support, cooperate closely on complex projects, and experience professional and personal maturity from acting as part of an exciting business ethos of personal drive and freedom.

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    Progent's pricing model is to bill for remote support and in-person help per minute. As a result, you are billed just for received support. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. Also, Progent imposes no service activation fee and asks no monthly commitment for services delivered during normal business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be forced to permit minor problems to fester.

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    For smaller businesses, computer security and compliance can be too complicated to stay ahead of but too risky to ignore. The world's largest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It looks like there's no place to run. Progent has made it affordable for smaller businesses to carry out critical security tasks effectively by offering the benefit of billable time to the nearest minute without any minimum charge for online support. This means you can have access to a seasoned computer consultant to deliver precisely the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of system security including security audits, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security plan.

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  • Microsoft SQL Server 2008 Network Consultant
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    Microsoft SQL Server 2008 offers powerful, standardized tools to IT professionals and network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and analytical programs in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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    Progent's Microsoft certified experts provide several service programs to help medium-size and large businesses develop a cost-effective and productive in-house Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses analyze the numerous top level Help Desk application programs on the market and decide what products may be excessively costly, lack critical capabilities, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk staff for occasional tasks or to fill in for vacationing or indisposed personnel.

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    Progent's ProSight Virtual hosting services offer small businesses a range of advantages such as lower capital costs, savings on operational expense, improved executive focus, enterprise-class security, greater fault tolerance, and business continuity.

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    Progent's application experts can provide advanced consulting, software development, deployment help, and webinar classes for leading applications that address vital areas including ERP, general accounting, business reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting support remotely, Progent can assist small businesses throughout the United States to eliminate the time and fees associated with travel and on-premises visits without sacrificing the high quality of consulting services.

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    Progentís high availability system consultants provide reliability consulting, disaster recovery planning, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet interface design, fault-tolerant data center consulting, and other fault-tolerant networking services to show your organization configure a non-stop network for strategic applications. Progent has the experience to develop economical, non-stop networks by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can help you build a high-availability mutli-site network with a completely redundant Internet interface and intelligent network load balancing.

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    Progent can help you design, deploy, manage, and troubleshoot a viable Wi-Fi network architecture, select appropriate products, and configure access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to create a thorough wireless system security plan that is well aligned with the security plan for your overall corporate network.

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    Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network telephony. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Active Directory. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to help you to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.

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    Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit applications which you want to retain plus the latest 64-bit editions of applications you wish to install.

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    Progent provides three essential kinds of Call Center services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your customers easy access to a reliable support resource with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a solid contributor to company performance. Progent's goal is to fix and not merely report problems.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to design and implement a smooth migration from your existing SQL Server deployment to SQL Server 2017.

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