Enlarging your remote workforce may have a significant effect on IT architecture, security/compliance, and company workflows. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Houston company to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers services ranging from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Houston, Texas businesses to with any aspect of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, endpoint security, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required for a remote work environment can be particularly complex if you have to accommodate a mix of worker-owned equipment such as PCs and notebooks, Internet routers, and wireless APs from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's background providing online support for both legacy as well as current IT products in remote office venues enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making essential upgrades. Support services offered by Progent to assist your company to create a productive work-at-home ecosystem include:

  • VPN connectivity makes it possible to create a secure tunnel for authenticated at-home workers to use IT resources located at your corporate data center or in the cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and use a remote PC's desktop. This gives IT managers significant control over the digital ecosystem of telecommuters and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent offers expert online support for configuring routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting families and visitors, are commonly used by at-home employees to access their Internet router for work. This can create performance and security issues. Progent can help you to resolve these issues by providing expertise that include Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point setup help.
  • Internet access methods affect the performance and availability of connections between telecommuters and the corporate data center. Vital applications might demand redundant Internet access in the event the normal connection fails. Progent can provide guidance for selecting ISPs, picking appropriate bandwidth and data volume packages, and configuring high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Houston, Texas organization, call 1-800-993-9400 or refer to Contact Progent.