Expanding your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Houston organization to select the appropriate technologies and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers support services ranging from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Houston, Texas companies to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed for a remote workforce can be especially complicated if you must manage a combination of personal equipment like PCs and notebooks, routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware releases. Progent's experience delivering online help for both legacy as well as modern technologies in remote office solutions enables you to make efficient use of your existing infrastructure and provides you with ready access to expertise for making necessary updates. Services offered by Progent to help you to implement a productive work-at-home infrastructure include:

  • VPN technology makes it possible to establish a secure tunnel for authorized remote employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can help you to deploy and manage VPN access between your at-home workforce and your various network resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and interact with a remote computer's desktop. This technology gives IT managers significant control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert online support for deploying home routers from a range of vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and visitors, are commonly used by telecommuters to connect to their router for work. This can create performance as well as cybersecurity issues. Progent can assist businesses to resolve these issues by providing expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point setup help.
  • Internet connectivity methods affect the speed and availability of connections between at-home workers and the company data center. Line-of-business applications might require redundant Internet connections in the event the normal connection breaks. Progent can provide guidance for picking ISPs, picking sensible service packages, and configuring fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Houston, Texas company, call 1-800-993-9400 or visit Contact Progent.