In addition to offering fast contact with high-level IT consultants and subject matter experts to assist Houston, Texas businesses with specific IT problems or strategic projects, Progent can provide short-term staff augmentation to deliver more broadly defined services such as PC support, IT management, and Call Center response. Temporary staffing makes it possible for organizations to respond to anticipated or surprise peaks in demand for IT services, which may result from situations such as company mergers, site moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also cover voids caused by the absence of in-house staff members because of vacations, illness, termination, etc.

Advantages of Progent's Temporary Staffing Services
Progent's short-term staffing services give businesses the flexibility to respond to surges in requirements for network personnel without being saddled with the costs and hassle associated with vetting and recruiting professional IT help and without the burden of adding to your permanent head count.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of reliable network pros
  • Easy engagement, cessation, and re-engagement of services
  • Transparent extension of your full-time network support team
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Close relationship with a world-class, full-spectrum resource for IT expertise
Progent's Shared Center Program
Progent's co-managed Call Center program is a specialized on-going staff expansion option that allows IT organizations to divide the work of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide team of technical support experts. Working as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk program is a joint support solution based on by the leading group professional services tool for managing, service requests, ticketing, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network services for businesses throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Houston, Texas Companies
Progent's veteran team of certified consultants offers Houston, Texas companies a wide range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term IT Staffing for Houston, Texas Companies
To learn more details about Progent's short-term staffing services for Houston, Texas businesses, call 800-993-9400 or visit Contact Progent.