Enlarging your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Houston organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide services ranging from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can help Houston, Texas organizations to succeed with any facet of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Support for Remote Workers
An emergency, company-wide changeover to a teleworker workforce, which could be driven by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or expand their Call Center with Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Houston, Texas business, call