Immediate Phone Consulting for Houston Texas UNIX, Linux, or Solaris NetworksFor small businesses located in Houston Texas, Progent provides help for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft platforms. Progent has delivered online support to companies in every state in the U.S. (See Progent's customer recommendations). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for complex infrastructure issues, plus the assistance of CISA and CISSP-certified security engineers to help with advanced security architecture and business continuity preparedness.

Progent's remote technical support engineers represent exceptional value because they are equipped with the practical experience and the sophisticated technology to resolve the majority of network issues quickly. Efficient support reduces direct costs because service calls require fewer chargeable consulting minutes. Online help also avoids the cost of sending an engineer to your office. Your company benefits even more with indirect costs by reducing or avoiding network outages and associated losses due to business discontinuity, upset clients, idle workers, and de-focused executives.

Progent's billing policy for online help is structured to get the most out of your IT service dollar. Progent bills on a per-minute basis for telephone-based assistance, so you are billed just for the services that you actually get. Unlike many remote service companies, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and clean model for pricing eliminate scenarios where speedy. minor repairs somehow end up as large bills. Progent's skill at handling problems quickly results in your business spending less money.

Progent's Remote Support Tools
Over the years, Progent has refined a set of customized technologies and proven processes which allow the maximum degree of efficiency for remote consulting and troubleshooting for small business IT networks. Progent offers protected VPN support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN connectivity enables the staff of Progent's online support team to access your system remotely without breaching system security.

Progent's proprietary service database application keeps comprehensive histories describing all support that Progent's clients have received. Progent's team service personnel have the benefit of the specifics of assistance delivered to each client by any Progent consultant. This history of anomalies and solutions is stored as a readily retrievable proprietary database that allows Progent's online technical engineers to share their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's advanced accreditations and close relationships with important vendors such as Cisco and Microsoft make available other vast technical support knowledge bases and allow quick access to vendors' in-house support staff so Progent's remote consulting experts can find the most efficient resolutions in the least time.

Start Receiving Online UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's remote support in Houston Texas or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for IT help, visit Immediate Emergency Support.

Online Technical Services Offered Progent
Progent's phone-based network support professionals offer advanced credentials in a comprehensive array of technologies. This breadth of IT skills allows Progent's consultants to resolve virtually any problem that may take place in a small or midsize company network. Certifications earned by Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Professional.

To help clients with multi-OS networks, Progent also offers the skills of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based support services Offered by Progent to clients in Houston include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote consulting services cover a broad range of information technology such as network architecture, email solutions, network and operational security, UNIX/Linux and Windows coexistence, VMware technologies for server economization and simplified management, and migration from legacy systems to the latest MS Windows or Linux-based solutions. Progent's team-oriented approach to resolving technical problems promotes fast escalation, if necessary, to consultants with task-relevant experience to tackle challenging scenarios. This accelerates repair of urgent problems, reduces lost productivity, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer emergency online assistance for troubleshooting anomalies within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
    Cisco CCIE Consultants for Houston TexasThe Cisco Certified Internetwork Expert certification is the premier recognition for networking engineers, and certifies a consultant's technical knowledge at the master level. CCIEs can resolve even the most complex challenges occurring in network infrastructure design, installation, maintenance, security, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating anomalies with IOS network administration utilities and developing workarounds or identifying program patches. CCIEs are an excellent value because their broad expertise enables them to resolve the most difficult problems quickly. In common instances, less seasoned service providers can struggle for many hours or even days with identical tasks that a Cisco CCIE can dispose of in minutes. Few support firms make Cisco CCIEs available to help small and mid-size businesses. Progent can provide quick telephone access to a Cisco CCIE so your company can get urgent support for severe network problems that are lowering worker productivity but are beyond the scope of your regular computer maintenance personnel. Progent's Cisco CCIE support experts can connect to your network by means of the latest on-line troubleshooting tools in order to perform quick, safe, and economical analysis and remediation. Progent's Cisco CCIEs offer assistance with all of Cisco's market leading family of networking appliances such as PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst family switches, as well as Virtual Private Network products.

  • Authorized Microsoft Windows Experts
    Microsoft Windows Experts for Houston TexasProgent's Microsoft-expert online support engineers can provide computer system troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can assist your company with a wide variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration, Microsoft Exchange 2010 management, SharePoint 2016 migration expertise, SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Skype for Business Server migration consulting, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

    Progent also can deliver a wide array of online desktop services such as Microsoft Windows 7 migration help, moving to 64-bit desktop software, configuring Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Certified System Security Professionals
    CISSP Premier System Security Consultants for Houston TexasProgent's qualified CISSP and ISSAP security consultants offer a variety of system protection solutions to bolster the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against assaults or assist your company to recover quickly after a damaging breach. Security services available from Progent cover thorough network security audits utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Nikto; fast cleanup after malicious assaults; integrating firewalls; building safe techniques for remote and mobile communication; securing your email infrastructure against spam and DHA attacks; and offering 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote consulting support to help businesses of all sizes connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine physical resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Special Support Programs Offered by Progent
Progent offers the services of world-class remote consulting professionals for contract projects that small businesses often request. Progent's charges for ongoing consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these important fields of information technology enables clients to complete critical projects within budget and on schedule. Progent's project-based online engineering solutions include:
  • Call Center Support
    Progent's Call Center service options for small businesses with environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center support services are designed for smaller companies who lack the resources to assemble and manage an in-house Help Desk Call Center but who require fast communication with an efficient Call Center with proficient telephone support as well as the in-depth expertise to escalate the most challenging problems to high-level consultants.

    Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting support can guide you in creating an efficient new Call Center or revamping your current organization, selecting or modifying Call Center application software to handle the unique needs of your corporation, or providing occasional online personnel to work with your in-house Help Desk resources to handle unusually busy scenarios such as software migrations, major upgrades, or installing new business software.

    Progent's Help Desk Call Center team of experienced information technology consultants offers your clients in Houston Texas instant access to an effective network service resource with extensive experience providing phone consulting and remote repair service for IT systems that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk recognition as a major driver of business performance, and Progent's aim is to resolve instead of simply track network issues.

  • Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Experts Group provides remote professional engineering support and training in key business application fields such as ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting, customization, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Excel. To read additional information concerning Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Mac consultants can promote the artistic components of Macintosh computing by providing remote consulting services and education in imaging, audio, and motion video. Progent's consultants can provide assistance in a range of Mac creative tools including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with common procedures such as capturing or digitizing audio or video or putting together an audio/video production lab.

    Remote Network and Server Monitoring Support
    Progent offers companies in Houston Texas online network and server monitoring services powered by MS Operations Manager network monitoring, adapted by Progent to suit your business so your network support is proactive and automated. By exposing looming issues before they expand into downtime, proactive monitoring can head off disruptive and costly information system failures. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft networks, or environments that incorporate multiple operating systems.

How Your Houston Texas Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent phone-based help with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or see Contact Progent.

Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.

Onsite IT Consulting
Progent locations in Houston Metro Area

City Address Phone Link
Houston 2200 Post Oak Blvd
Houston, TX 77056
United States
(832) 940-9607 Houston Network Support Services
The Woodlands 2203 Timberloch Place
The Woodlands, TX 77380
United States
(713) 324-9644 The Woodlands Network Support Services
Webster 600 Gemini Ave
Webster, TX 77058
United States
(281) 763-7022 Webster Network Support Services

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    Progent can assist your organization to deploy Cisco's networking products to build a robust basis for your onsite, private cloud, or hybrid data center and improve operations in vital areas such as hardware utilization, security and compliance, manageability, uptime, and recoverability.

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    Progent's certified engineers offer computer support and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Exchange 2003 Server include planning, deployment, project management, onsite and remote technical support, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.

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    Azure and Android integration Consulting Services

    Progent's consultants can assist you with any aspect of Azure cloud integration including requirements analysis, readiness evaluation, solution architecture, pre-production testing, deployment, centralized management, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewall appliances and VPN tunnels so your clients can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that transparently combines physical datacenters with Azure resources.

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt your business.

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    Progent can provide small and medium-size companies supplemental or comprehensive Help Desk call center support services for an offsite workforce.

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    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough testing and extensive experience with information security design. ISSAP consultants possess in-depth understanding of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all phases of architecture security.

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    Progentís certified consultants provide small and medium size companies world-class consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and deployment management. System Center Configuration Manager is Microsoft's new name for the update management solution previously called Systems Management Server. Configuration Manager 2007 provides a range of new features to SMS Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can help you use SMS Server or Configuration Manager 2007 economically for streamlined OS and application deployment, security patch control, software metering, and licensing compliance. Progent's consultants can also help your company to migrate efficiently from Systems Management Server to Configuration Manager.

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    Progent offers two low-cost service bundles intended to allow small companies to receive a professional security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from outside your firewall to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a network scan from a secure computer within your firewall to determine the risk to inside threats. Both security inventory services are set up and executed from a secured remote site.

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  • SQL Server Replication Engineer Specialists Microsoft SQL
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    Progent's temporary IT staffing services enable you to respond to sudden increases in demand for IT professionals without dealing with the costs and delays that come with identifying and hiring experienced technical workers and without adding to your full-time head count.

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    24x7 Specialists Voice Over IP Phones

    Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST systems for survivability.

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  • Aironet 3700 Access Point Engineer
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    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or on-premises integration and debugging support to assist you to plan, configure, update, tune, administer and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your specific workplace layout, construction, and anticipated network traffic.

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    For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop solution that improves the strategic value of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user computers, and printers; migrate your older virtual desktop software to the latest versions of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop effectively.

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  • WatchGuard Firebox T55 Firewall Network Security Audit WatchGuard Firebox M470 Firewall Cybersecurity Contractors
  • Windows Hyper-V 2016 Management Technology Consulting Services Hyper-V 2016 Hybrid Cloud Computer Engineer

  • CIO Outsourcing Technology Professional
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    Progent is structured to provide in-depth online consulting for all major technical areas associated with todayís small business IT systems and offers an array of strategic, on-demand support services including a part-time CIO to provide advanced planning and budgeting skills, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical initiatives such as site moves orOS upgrades, connectivity consultants for building and maintaining high-performance and reliable infrastructure, security specialists to ensure information protection and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software programmers to create, customize, or troubleshoot mission-critical applications.

  • Windows Server 2008 R2 Remote Support Services Consultant Microsoft Windows Server 2008 R2
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  • Windows Server 2019 Deduplication Help and Support Microsoft Certified Partner Windows Server 2019 Hybrid Configuration On-site Technical Support
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  • Wireless Bridge Professionals 24/7 802.11ac Upgrade Technology Consulting
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  • Contract Programming Firm Web Parts
    24-Hour Integration Companies XTML

    If you want to revamp your production web site, create internal webs for applications such as HR or worker education, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications network, including remote and wireless access, to support your web tools.

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