Immediate Online Troubleshooting for Houston Texas Networks
Immediate Remote Help for Houston NetworksFor companies in Houston Texas, Progent offers remote help for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have provided online troubleshooting to companies in every state in the U.S. (See testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to handle complex networking problems, as well as the assistance of CISSP-certified security experts to handle advanced security design and troubleshooting jobs.

Progent's online technical support experts offer exceptional value due to the fact that they have the practical experience and are equipped with the advanced technology required to solve most network problems quickly. Efficient support reduces direct costs because service calls accumulate fewer chargeable consulting minutes. Online help also eliminates the expense of sending an engineer to your office. Your company benefits additionally with incidental expenses by reducing or avoiding network outages and related losses due to business discontinuity, disgruntled clients, unproductive employees, and de-focused management. Progent's extensive online technical support know-how is particularly helpful in environments that depend on public clouds for critical infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite IT support may not be useful.

Progent's pricing model for online support is designed to leverage your network support investment. Progent bills by the minute for telephone-based assistance, so you pay only for the support that you receive. In contrast to many remote service companies, Progent requires no startup surcharge or minimum payments. Progent's one-minute granularity and clean policy for pricing save you from scenarios where quick repairs somehow turn into major invoices. Progent's penchant for handling technical issues quickly means your business saves money.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has mastered an arsenal of optimized technologies and field-proven processes which permit the maximum degree of effectiveness for online engineering help and troubleshooting for information systems of any size. Progent offers protected VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the staff of Progent's online support team to communicate with your network remotely without violating system security.

Progent's proven technical support database application keeps extensive records of the service that Progent's clients have received. Progent's staff consultants have access to the history of support provided to every Progent customer by any consultant. This archive of anomalies and repairs is organized as a readily retrievable support knowledge base that permits Progent's online technical professionals to communicate their knowledge company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's extensive list of certifications and working associations with major vendors including Cisco and Microsoft open up other extensive technical support knowledge bases and permit quick response from manufacturers' in-house product engineers with the result that Progent's remote consulting specialists can arrive at the most efficient solutions in the least time.

Online support available from Progent to businesses in Houston Texas include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate managed services intended to allow small and medium-size businesses to utilize the same cutting-edge technology used by some of the world's top corporations. The ProSight series of outsourced network management services covers all critical areas of modern networking including email content filtering, security and compliance, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior machine learning technology to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and debug their networking appliances such as routers, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an objective evaluation of the health of their network. Based on a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with data security requirements, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your company's preparedness either to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup/recovery environment that aligns with your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent offers the services of world-class online consulting experts for contract information technology projects. Billing rates for ongoing development or consulting projects are set according to the qualifications of the consultants assigned. Progent's experience with these important fields of information technology allows customers to complete major projects within budget and on schedule. Progent's special remote engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk support programs for companies with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that handles all facets of online Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop service rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent's Help Desk Call Center consulting expertise can aid you in establishing an efficient new Help Desk Call Center or improving your established one, selecting or modifying Call Center software products to handle the unique requirements of your company, or adding temporary online staff to supplement your internal Call Center team during unusually busy scenarios like software transitions, mass upgrades, or installing new business software.

    Progent's Help Desk Call Center team of veteran network experts provides your computer users in Houston Texas quick access to an efficient technical support resource with years of experience delivering telephone-based support and online diagnostics for computer environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's mission is to earn the Help Desk perception as a key contributor to company performance, and Progent's target is to solve instead of just track IT issues.

  • Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts staff offers phone-based professional consulting expertise and training in specific business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, customization, and education for familiar Microsoft business applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information concerning Progent's expertise, customization, and education offerings, see Progent's Business Application Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a previous release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Houston Texas remote IT infrastructure monitoring and reporting by providing System Center Operations Manager consulting services and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager to suit your business so your network maintenance is proactive and automated. By detecting potential problems before they evolve into full-scale emergencies, remote monitoring can ward off inconvenient and costly information system crises. Progent can also deploy server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft systems, or networks that support a variety of OS platforms.
How Your Houston Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency remote assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For organizations and new ventures in Houston Texas, Progent's online network support specialists can deliver professional and affordable system support whenever your organization requires it. More than a decade of delivering online tech support has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to develop high-end troubleshooting skills and to refine remote connectivity technology to repair IT problems quickly while avoiding the expense and lost time that comes with on-site service visits.

Even if your Houston office works with a local freelance consultant or maintains a full time organization that know how to deal with ordinary network problems, Progentís Microsoft and Cisco certified engineers can still offer a convenient and seamless remote expansion of your on-site resources for situations when your usual IT support personnel either don't have the bandwidth or the expertise to deal with unexpected system crises or especially challenging integration projects.

Features of Progent's Remote Computer Support for Houston Texas
Progent's phone help, remote repair, system security consulting, and network management services give companies in Houston Texas unparalleled leverage for your support budget. Whether you require occasional telephone help and remote network repair or ongoing Help Desk support and system management, Progent's experts can provide your company world class network support while permitting you to avoid the cost and administration overhead of carrying a large in-house IT staff. Key features of Progent's online help program include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, range of IT knowledge, refined remote support software, and familiarity with corporate IT enable companies to avoid the limitations associated with excessive dependence on smaller consulting organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent stands out by providing:

How Does Our Company Start Receiving Remote Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.



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    With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to gain all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switching product line allows you to deploy capabilities that make your network infrastructure highly robust to accommodate time-critical needs, expandable to facilitate future growth, safe enough to guard restricted information, and capable of differentiating and managing all traffic to optimize network performance. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Cisco Catalyst switches that make sense for your company. Also, Progent's CISSP certified security specialists can help you develop a comprehensive security plan and configure Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.

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    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and extensive experience with network security design. ISSAP security experts have in-depth understanding of access management systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.

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    Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by each staff member to every customer. The discipline of detailing and organizing support records allows more effective service and eliminates a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business more complete technical solutions for your information system.

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    Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Cisco's wireless IP phones are industrial-grade wireless handsets intended for workers who are on the move within office, hospitality, retail or other environments where IT management wants portable phones that provide more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that you configure and optimize numerous key pieces of your wireless environment such as access points, routers, Cisco wireless LAN controllers, and network management software. Progent's certified experts can provide remote and onsite support to help you create and manage a Cisco wireless IP phone solution by providing integration services that range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

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    Progent provides a variety of IT support bundles for small companies. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and IT management software platform that monitors the availability, performance, and security of your network and isolates potential problems before they can bring down your system. With Progent's affordably priced IT support programs, small companies can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.

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    Progent provides national online technical support and consulting services for companies who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote technical support provides optimum leverage for your information technology budget by preserving client efficiency and limiting the time billed for network analysis and repair. Sophisticated online support technology and experienced technicians and engineers allow Progent to handle the majority of network problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most challenging network issues.

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    Progent can help your business to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that transparently combine local and cloud-based resources.

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    Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and support services to assist your organization to design, install, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent can also help you to design and deploy hybrid environments that combine local and cloud-hosted resources and that deliver seamless connectivity, enhanced security, unified management, and consistent operation for all your mobile and desktop devices.

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    Microsoft WSUS allows IT administrators to deploy and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support staff can fully and effortlessly manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Software Update Services deployment, setting up client's computers, defining the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.

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    Progent's Microsoft-certified consultants have more than 10 years of experience delivering messaging solutions for customers ranging from small offices to global corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, design high availability email systems, and facilitate remote and mobile email access. Progentís Microsoft Exchange support services can help you in designing and executing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, and Windows XP desktops using Outlook and can show you how to integrate Outlook Web App (OWA) for all major browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.

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    Progent's work environment will allow you to become a better consultant by improving your information technology skills and increasing the satisfaction of your customers. Progent delivers this promise by attracting the top professional talent for you to operate with, offering an advanced system architecture, running specialized software utilities to deliver the maximum quality of service, and by optimizing proven business structures for finding and maintaining customers.

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    Progent's consultants can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For computer networks based solely on macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network environment that is available, secure, efficient and aligned with your company's objectives.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, application development, and debugging services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive intranet solution.

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    Progent's Microsoft consultants can provide affordable remote support and development services to help your business to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 installations that can involve web pages that can function as portals, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity programs like Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent can provide the temporary services of a seasoned Chief Information Officer to offer a broad perspective to assist your company pick and maintain network solutions appropriate for your present situation and that can be a solid basis for your growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to organizations trying to maximize the benefits from their network investment but who are without the budget or unwilling to take on one more high-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading operating systems and networking technologies plus a broad range and business applications, Progent is in a unique situation to provide objective advice along with expert technical support for building and maintaining information solutions that fit the special requirements of your business.

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    Progent's Cisco CCIE-certified SIP integration consultants can help your business to design, integrate, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective remote or onsite expertise to assist companies to move smoothly to an advanced unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

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    Altaro VM Backup provides small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular recovery capability for specific files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for managing larger deployments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.

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    Microsoft CRM helps mid-market companies build profitable client interactions. Integrated Sales and Customer Service modules enable employees to share data to help improve selling success and offer consistent, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to combine Microsoft CRM with your marketing or customer support data.

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    Email Guard by Postini offers continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Manager services via Progentís E-Mail Guard spam filtering and antivirus aggregation program. Progentís expert e-mail protection consultants can show you how to devise an email defense plan that incorporates anti-spam and virus protection services and processes.

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    Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that let you analyze your business more thoroughly, transforming uncooked data into valuable understanding of your company and customers.

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    Progent's management team consists of industry professionals with decades of background delivering network consulting services, troubleshooting, and long-term information system planning to organizations ranging from small offices to global enterprises. Great support calls for great people, and Progent stands out by having put together a management staff that can provide businesses with the top service value available anywhere.

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    Progent can provide cost-effective remote and onsite consulting to assist companies of any size to move all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

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