Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other vital business information. Progent offers Huntington Beach, California companies the expertise of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate smoothly to a more popular mobile solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations frequently resort to external consulting firms who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry handsets have push-based connectivity with Exchange messages as well as to instant messaging-enabled applications via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can help you design, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.
Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can in addition assist your business to resolve a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support expenses low and, by resolving issues quickly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, solution architecture, deployment strategy and implementation, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, server hardware and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.
Contact Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.