Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most successful products for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business data. Progent can provide Huntington Beach, California companies the expertise of BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses of all sizes, effective deployment and support of BlackBerry technology has grown more difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small companies an affordable alternative for integrating BlackBerry technology productively into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.

Integration Services for BlackBerry BES Server
RIM's high-end platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Lotus, or Novell GroupWise users to send and receive messages that stay encrypted in transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of key management jobs ranging from BlackBerry configuration and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier consultants can show you how to use BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage client settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant architecture based on VMware
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and report on the overall health of your system

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For companies in Huntington Beach, California who require fast and affordable access to a qualified RIM BlackBerry support professional, Progent delivers effective online help from a veteran network support team who have provided IT solutions to organizations in every state in the country. (See Progent's client testimonials.)

Online consulting services avoids travel expense and lets engineers solve problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert support in areas such as resolving synchronization issues, setting up BlackBerry BES Server, and designing a protected, high-availability network architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition help your company to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by solving problems promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.