Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent offers Huntington Beach, California companies the expertise of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for companies of all sizes, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support model, gives small businesses an economical alternative for integrating BlackBerry technology productively into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry smartphones, providing a single platform for handling critical tasks such as device installation, upgrades, and deactivation and also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports wireless synchronization.

BlackBerry BES Server Integration Assistance

BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with automatic encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in selecting levels of security to match the specific needs of your company's network. Progent's BlackBerry authorized engineers can help you to choose advanced security functions and enable them remotely. Samples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry device
  • Erase data from a lost or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate internal protection against malicious attacks

BES Server also offers flexibility in selecting ways to keep BlackBerry users from installing or running unsafe or prohibited code. Progent can help you to choose blocking processes such as:

  • Specify precisely what applications are allowed on the device
  • Prevent external applications from allocating non-volatile memory on the BlackBerry smartphone
  • Select what resources third-party programs can use on the smartphone
  • Limit the kinds of connections third-party programs running on the device can initialize
  • Block all third-party programs from being installed or executed on the smartphone

Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs assessment, system design, deployment planning and implementation, performance optimization, design of a high-availability environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and hardware products match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to contact Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    Progent offers Windows Cluster Server support to help your business deploy non-stop server clusters designed to deliver 24x7 operation. Clustered Windows servers for zero-downtime networks include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you design zero-downtime clustered server solutions around Microsoft Windows Server Cluster 2003, Progent's Premier Windows professionals ensure that your zero-downtime clustered servers are set up to maximize the competitive advantage of your IT system.

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    Integration Microsoft Exchange 2013

    Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements favorably impact vital IT areas like manageability, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.

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    Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and end users, and ongoing consulting support.

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    Progent provides small and mid-size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper, and Symantec. Progent can show you how to design a comprehensive security strategy and select appropriate products from a variety of vendors to achieve your security objectives while staying within your spending limits.

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    Progent provides national online help and consulting services for businesses who operate UNIX, Linux, or Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote technical support offers maximum leverage for your information technology budget by extending user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote support utilities and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help you with the most difficult system problems.

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    Progent offers Windows 2003 Cluster Server expertise to help your business implement high availability server clusters that can provide 100% uptime. Windows cluster servers for fault-tolerant systems include Windows Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By helping you build zero-downtime clustered server environments around Microsoft Windows Clustered Server 2003, Progent's Premier Windows consultants make sure that your non-stop clustered servers are configured to optimize the business advantage of your IT network.

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    Progent's Cisco-Premier network experts provide experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progent's network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Windows Server 2022 Security and Compliance Remote Troubleshooting Specialists Windows Server 2022 upgrade
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