Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may be slower to recognize a penetration and are least able to mount a rapid and forceful defense. The more lateral movement ransomware is able to make inside a victim's system, the more time it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the Huntington Beach area to locate and quarantine infected servers and endpoints and protect undamaged assets from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Huntington Beach
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and attack any accessible backups. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a ransom payment for the decryptors needed to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers demand an additional settlement for not posting this information on the dark web. Even if you can rollback your system to an acceptable date in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.
The recovery work after a ransomware attack has several distinct phases, most of which can be performed concurrently if the recovery team has a sufficient number of members with the required skill sets.
- Quarantine: This urgent first response involves blocking the sideways spread of ransomware across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more expensive the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine processes include isolating affected endpoints from the network to minimize the spread, documenting the IT system, and securing entry points.
- Operational continuity: This involves restoring the IT system to a minimal acceptable degree of functionality with the least delay. This process is usually the highest priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also demands the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business applications, network topology, and safe remote access management. Progent's ransomware recovery team uses advanced workgroup tools to organize the complicated recovery process. Progent appreciates the urgency of working rapidly, continuously, and in unison with a client's management and network support staff to prioritize tasks and to put critical resources on line again as quickly as feasible.
- Data restoration: The effort required to recover data impacted by a ransomware assault depends on the state of the systems, how many files are affected, and what recovery techniques are required. Ransomware assaults can take down key databases which, if not gracefully closed, might need to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Some detective work could be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were not connected during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users.
- Deploying advanced antivirus/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical AV technology deployed by some of the world's biggest corporations including Walmart, Visa, and Salesforce. By providing real-time malware filtering, detection, mitigation, recovery and forensics in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities consist of establishing the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance carrier; establishing a settlement amount and schedule with the TA; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryptor tool; debugging failed files; creating a clean environment; mapping and reconnecting drives to reflect precisely their pre-encryption state; and recovering machines and software services.
- Forensics: This process involves learning the ransomware attack's storyline across the targeted network from beginning to end. This history of the way a ransomware attack progressed within the network helps your IT staff to evaluate the damage and highlights gaps in rules or processes that should be rectified to avoid future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensic analysis is usually given a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is vital that other important activities like business resumption are executed concurrently. Progent maintains a large team of information technology and security professionals with the knowledge and experience required to perform the work of containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has provided remote and onsite network services across the U.S. for over two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your information system following a ransomware attack and reconstruct them rapidly into an operational system. Progent has worked with top insurance carriers including Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Huntington Beach
For ransomware recovery consulting services in the Huntington Beach area, phone Progent at 800-462-8800 or see Contact Progent.