Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT staff may be slower to become aware of a breach and are less able to organize a quick and coordinated defense. The more lateral progress ransomware can manage within a victim's system, the longer it will require to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist businesses in the Huntington Beach metro area to identify and isolate infected servers and endpoints and guard undamaged resources from being penetrated.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Huntington Beach
Modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any accessible system restores. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom payment for the decryptors needed to recover encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an extra payment in exchange for not publishing this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can be a major issue according to the nature of the stolen information.

The restoration process after a ransomware penetration involves several crucial stages, most of which can proceed concurrently if the recovery workgroup has enough people with the necessary experience.

  • Quarantine: This urgent initial step requires arresting the sideways spread of ransomware across your network. The more time a ransomware attack is allowed to go unrestricted, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Containment processes include cutting off affected endpoint devices from the rest of network to block the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This covers bringing back the network to a minimal acceptable degree of capability with the least delay. This effort is typically the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and mission-critical apps, network architecture, and secure remote access management. Progent's recovery experts use advanced workgroup tools to organize the complex restoration process. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's managers and IT staff to prioritize tasks and to get vital services back online as fast as feasible.
  • Data recovery: The work required to restore data damaged by a ransomware assault varies according to the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware assaults can destroy critical databases which, if not gracefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical platforms depend on SQL Server. Some detective work could be required to locate undamaged data. For instance, undamaged OST files may exist on employees' desktop computers and notebooks that were not connected at the time of the attack. Progent's Altaro VM Backup consultants can assist you to deploy immutability for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators or root users. This provides another level of protection and restoration ability in the event of a ransomware breach.
  • Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the same anti-virus tools implemented by some of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, classification, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight ASM reduces TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance carrier, if there is one. Services include determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryptor utility; debugging decryption problems; building a pristine environment; remapping and reconnecting drives to reflect exactly their pre-encryption state; and restoring machines and services.
  • Forensic analysis: This activity involves learning the ransomware assault's storyline across the targeted network from start to finish. This history of the way a ransomware assault travelled through the network helps you to assess the impact and uncovers shortcomings in security policies or processes that should be rectified to prevent future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is typically given a high priority by the cyber insurance provider. Because forensic analysis can take time, it is critical that other key activities like business continuity are executed in parallel. Progent maintains an extensive team of information technology and cybersecurity experts with the skills required to perform activities for containment, operational continuity, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to salvage and integrate the undamaged pieces of your network following a ransomware assault and rebuild them quickly into a viable network. Progent has worked with leading insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Huntington Beach
For ransomware system restoration consulting in the Huntington Beach metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Windows 11 experts can provide a variety of services to support Windows 11 such as cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk services.

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    SonicWall TZ500 Firewall Security Consultant

    Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete network protection solution and design security into your business processes.

  • Open Now Cisco Content Engine Technical Support Services On-site Technical Support Fault Tolerant Load Balancing
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  • ProSight Behavior-based Antivirus Consulting Professionals ProSight Behavior-based Antivirus

  • Power View Specialist
    Support and Setup PowerPivot for SharePoint

    Progent can provide the expertise of certified engineers and seasoned database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and data security consultants to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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  • SCCM 2012 Asset Inventory Consultants IT Consulting SCCM 2012 Intune Integration
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  • Engineers SentinelOne Endpoint Protection
    Modern Network Security Support

    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology by SentinelOne to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the complete malware attack progression including filtering, detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.

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  • 24-7 MS Certified Google GCP Cloud solutions Specialists
    Google GCP Cloud hybrid cloud solutions Consultant

    Progent offers affordable online and on-premises support to help organizations of any size to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

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    Windows Server 2008 Active Directory Consultants

    Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your IT staff how to use new management tools, and deliver continuing consulting and technical support via affordable options including Help Desk Call Center service and remote technical assistance.

  • Small Business WAP371 Remote Support 24/7 CCIE Expert Certified Small Business WAP321 Technology Consulting

  • Remote Consulting SharePoint Online Migration
    SharePoint 2016 Data Loss Prevention On-site Support

    Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, application development, and technical support support for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    IT Consulting iPhone 5

    Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email help, security services, and custom education. Progent can assist businesses to migrate to macOS from OS X or earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help you with iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, secure, efficient and able to achieve your organization's business goals.

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  • CISSP-ISSAP Cybersecurity Consultant
    CISSP-ISSEP Cybersecurity Engineer

    Progent's CISSP-premier network security consultants can assist organizations of any size with any aspect of IT security. Progent can implement cost-effective security systems that protect a small business from advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources distributed across a mix of physical datacenters and public and private clouds.

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  • System Center 2016 and Operations Management Suite Consulting System Center 2016 Azure Integration Network Consultant
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  • Largest prime infrastructure Remote Consulting
    Support and Help Wave 2 Wi-Fi controller

    Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with fast auto-failover, and hardening security by identifying cyber threats and analyzing network traffic based on user class and locale. Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.

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  • Windows 2019 Server Network Consultant Microsoft Windows Server 2016 IT Services
  • Windows Server 2012 R2 Live Migration Online Help Windows Server 2012R2 Cloud Engineers
  • Windows Server 2019 and SCOM Technical Support Services Windows Server 2019 Virtual Machine Remote Troubleshooting
  • Work from home Cisco Engineers Home Based Virtual Office VoIP PBX Consulting Career Opportunities

  • Integration Companies Excel Power Query
    Office Excel 2010 Consultant Services

    Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online support services to help your organization to plan, develop, test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations looking for a quick solution to a stubborn problem related to Office Excel and Progent can also provide full project management support for upgrading or creating line-of-business applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be customized to meet the special requirements of individual users or teams.

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