Enlarging your remote workforce can have a major effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can help your Huntington Beach organization to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent can provide support services that go from as-needed expertise for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Huntington Beach, California organizations to with any facet of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

Help Desk Services for At-Home Workers
A sudden, enterprise-wide changeover to a telecommuter business model, which might be driven by an epidemic or as an element of a disaster recovery plan, can overstretch even the most efficient in-house Support Desk. Progent's Help Desk services allow organizations of any size to outsource or expand their Help Desk with Progent's online Technical Response Center team.

  • Progent's Standard Help Desk support services leverage Progent's nationwide team of online technical support experts along with enterprise-class trouble ticketing and follow-up software to provide an economical, advanced Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 desktop technical support from initial service requests through trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or revise their active tickets, enter details, and append screenshots and relevant files. Support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services for small businesses.
  • Progent's Help Desk Call Center Supplemental Service enables your business to supplement your existing Support Desk team by splitting delivery of Help Desk support services seamlessly between your in-house support organization and Progent's nationwide team of desktop support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a co-sourcing support model based on the number one professional services automation (PSA) platform for managing service requests and ticketing, assigning responsibility, tracking progress, and producing reports. To find out how Progent's Support Desk Supplementation Services can help your company to deliver best-in-class technical support to your at-home employees, see Progent's Call Desk augmentation Services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Huntington Beach, California company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent offers access to the cost-effective support of remote Internet connectivity experts to assist your company to assess or update your Internet services so your Internet connectivity solution meets your business requirements. Support services provided by Progent include assessment of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and overseeing a seamless move to a different ISP and/or service arrangement. Provisioning can include optimizing existing routers and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.

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  • Support SharePoint Portal Server 2007 SharePoint Portal Server 2007 Support and Help
  • Support and Integration SQL Server 2016 Always Encrypted Computer Engineer SQL Server 2016 Migration

  • Small Office Technician
    Small Office Networking Company

    Progent is a pioneer in economically delivering world-class network support to small companies. Progent's achievement in addressing the network support requirements of the chronically underserved small company market is the cumulative result of key technical and operational innovations that have removed much of the traditional expenses out of managing network service, injected unmatched professional skill into the support system, and significantly streamlined the solution process.

  • Suse Linux, Solaris, UNIX Support Outsourcing Huntington Beach, Orange County, US Consultant Mandrake Linux, Sun Solaris, UNIX Huntington Beach California
  • Symantec Security Consultants Symantec Raptor Information systems Security Outsourcing
  • Technical Consultant Office 365 Deployment Readiness 24x7 Office 365 authentication Troubleshooting
  • Telecommuter Endpoint Management Technology Consulting Services Work at Home Endpoint Management Integration Services
  • Top Quality VMware vRealize Orchestrator vRO Specialist Largest VMware SRM Disaster Recovery Consultant

  • Power Pivot Design Firms
    SSRS Programmer

    Progent offers online and onsite expertise to assist you with any facet of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and deploying an advanced BI environment. Progent's management reporting experts can assist your company to maintain your existing BI system, assist you to migrate reports and databases from a legacy reporting platform to a current solution, and deliver custom online mentoring tailored to your individual needs. Progentís business reporting professionals can provide experience in the leading BI reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

  • Top Quality XenServer Virtualization Specialists XenServer Professionals
  • Top Rated Network Consultants Cisco Virtual Private Network Cisco Virtual Private Network Remote Support
  • Top Rated SCCM 2016 Asset Inventory Technical Consultant SCCM 2016 Reporting Technical Support
  • Urgent CIO Technical Support Specialists Part-Time CIO
  • Urgent Solaris to Windows Upgrade Consulting Upgrading UNIX

  • SQL Server 2016 Backup Encryption Computer Engineer
    Technology Consulting Services SQL Server 2016 and Amazon Marketplace Web Service

    SQL Server 2016 offers major improvements in speed, capacity, security and compliance, uptime, mobile computing support, plus built-in BI. Innovations include PolyBase for processing relational and non-relational files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

  • Huntington Beach At Home Workers Help Desk Call Center Augmentation Consultants Huntington Beach
  • VMware Cross vCenter NSX Consultancy VMware Cross vCenter NSX Professionals
  • WatchGuard Firebox T55 Firewall Network Security Audit WatchGuard VPN Security Companies
  • Wi-Fi VoIP phone integration Computer Engineer wireless IP phones and Cisco Unified Communications Manager On-site Support
  • Windows 7 Migration Integration Group 24x7 Microsoft Windows 7 Consultant
  • Windows Active Directory Consulting Microsoft Active Directory Consult
  • Windows Active Directory Remote Troubleshooting Urgent Microsoft AD Consulting
  • Windows Server 2012 Information Technology Consulting Firm Huntington Beach California Windows Server 2012 Small Business IT Outsourcing Services Huntington Beach Southern California

  • Microsoft Sharepoint Server 2019 Networking Firm
    Microsoft Exchange Server 2019 Support Outsourcing Services

    Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

  • Huntington Beach Work at Home Employees Call Desk Solutions Assistance Huntington Beach
  • Windows Server 2012R2 Storage Spaces Specialists Windows Server 2012 R2 Cloud Consultant
  • Windows Server 2016 Migration Remote Support Expert Microsoft Certified Windows Server 2016 PowerShell Online Support Services
  • Windows Server 2016 Storage Replica Help and Support Windows Server 2016 Health Service Technical Support
  • Windows and Solaris Network Consultant Windows and Solaris Network Engineer
  • Work from Home IP Voice Technical Support Remote Support Services Work from Home IP Voice
  • Work from Home Infrastructure Online Support Services Work at Home Infrastructure On-site Technical Support
  • wireless IP phone configuration IT Consultants wireless IP phones and Cisco Unified Communications Manager Setup and Support

  • SCCM Intune Integration Configuration
    Technical Support Services SCCM MDM

    System Center Configuration Manager automates software deployment and updating, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.

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