Huntington Beach Remote Workforce Connectivity Advisor
Help Desk Call Center Solutions Consultants
Enlarging your at-home workforce may have a major effect on network architecture, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Huntington Beach organization to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services that go from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Huntington Beach, California companies to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Support for At-Home Workers
A rapid, enterprise-wide changeover to a teleworker business model, which could be motivated by an epidemic or as an element of a disaster recovery/business continuity plan, can overwhelm even the most efficient in-house Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's extensive network of remote IT support experts along with world-class ticketing and tracking software to provide an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 desktop support from service requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to track or revise the status of their active trouble tickets, enter details, and upload screenshots or relevant files. Desktop support services are provided at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to resolve complex problems. For details, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Supplemental Service allows your business to supplement your current Support Desk organization by sharing delivery of Help Desk Call Center services transparently between your in-house IT support organization and Progent's extensive pool of PC support engineers and subject matter experts. Progent's co-managed Support Desk service is based on a collective support model utilizing the leading professional services automation (PSA) platform for managing service requests and ticketing, establishing responsibility, tracking progress, and generating reports. To learn how Progent's Help Desk Call Center Supplementation Services can help your business to deliver world-class technical support to your teleworkers, refer to Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Huntington Beach, California organization, phone
An index of content::
Computer Consultants Jobs Available
Microsoft Consultant Positions
If you are a network engineer with system support experience, joining Progent and working for our clients will expand your skills via collaboration with our team of motivated, high-output consultants. Progent's commitment to offering network consulting and technical help to small and midsize companies will offer you the chance to consult in depth with business leaders and add tangibly to the growth of exciting companies. In addition, Progent's virtual office network provides the most advanced technology for remote support and wireless access to allow you to come up with fast fixes when you take on business-critical issues.
Intrusion Protection Systems Security Contractor
VPN Security Audit
Progent offers small and mid-size businesses professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security companies such as Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to design a detailed security plan and select appropriate technologies from multiple suppliers to support your security goals while sticking within your spending limits.
Microsoft Certified Job
Part Time Jobs Cisco Consultant
If you are a network consultant with technical support expertise, teaming with Progent and working for our customers will enhance your skills through collaboration with our staff of motivated, high-output consultants. Progent's concentration on providing IT consulting and technical help to small and midsize companies will give you the chance to work closely with business leaders and contribute tangibly to the growth of dynamic companies. Also, Our virtual office environment provides state-of-the-art tools for off-site support and wireless access to allow you to deliver speedy fixes when you troubleshoot business-critical problems.
Microsoft Intune Migration Technology Consulting Services
Microsoft Intune Migration Online Troubleshooting
Progent's Intune consultants can help your organization to assess the strategic value of utilizing Intune for managing your portable devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to configure security policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune solution.
24 Hour Services Antivirus
Subscription Anti-Virus
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the protection and administration of corporate email by offering constantly improved spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting tools plus outbound email filtering to help you repair your e-mail system and define and enforce corporate email policy.
Computer Consultants Cisco VPN
VPN IT Consultant
Cisco's security and remote access solutions for small to mid-size companies represent a full array of easy-to-administer security hardware and software to help protect your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align best with your corporate goals.
Support and Integration SQL Server
SQL 2008 Reporting Services Development
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Urgent Windows Server Essentials Backup Consultants
24-7 Windows Server Essentials and SharePoint Engineers
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that enables small businesses to transition from the older stand-alone in-house datacenter to the new hybrid computing paradigm that combines local and cloud-hosted resources. Progent's consultants can provide budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can assist you to evaluate the possible productivity and cost advantages of migrating to Essentials and implementing a hybrid local/cloud-based design for your network ecosystem. Progent can provide comprehensive project management support so you can plan and execute an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
MS SQL Server 2008 Integration
Microsoft SQL 2008 Specialist
Progent's Microsoft-Premier SQL Server consultants can provide an array of services to help small businesses to plan, install, manage, and repair Microsoft SQL Server 2008 solutions so that they realize the optimum strategic benefit from this state-of-the-art database management technology. Also, Progent can provide expertise for system architecture, enterprise-wide protection, and custom software development to optimize the strategic benefit of your SQL Server investment.
Computer Consultants Windows Server 2008 DirectAccess
Urgent Setup and Support Windows Server 2008 Active Directory
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, create test programs and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, educate your IT personnel how to run enhanced management tools, and provide continuing consulting and tech support via affordable alternatives including Help Desk Call Center service and remote technical assistance.
Specialists Chief Information Officer
CIO Support Services
Progent can provide small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate IT products to improve business operations so they match more closely with your corporate goals. Your company can create and install a well thought out information technology strategy without absorbing the cost of a full-time senior IT executive.
SharePoint Deployment Architecture IT Consultant
Immediate SharePoint 2016 Power BI Consultant
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, application development, and debugging support for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
On-site Technical Support Microsoft Exchange
Exchange 2013 SharePoint integration Online Consulting
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact key IT areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Work from Home Collaboration Consultants
At Home Employees Collaboration Software Remote Technical Support
Progent can assist small and medium-size companies to configure collaborative software to allow their teleworkers to engage in productive teamwork with colleagues and customers.
Dynamics GP Accounting IT Consultant
Dynamics GP/Great Plains Features IT Services
Progent’s Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and business analysis tool built, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its modular approach you are able to license only the capability you currently need, with the ability to add clients and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains support experts can show you how to install, customize and administer the latest release of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.
Macintosh Classes
Microsoft Entourage for Mac Education
Progent offers one-on-one training designed for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for macOS and Mac OS X application software.
Specialists Malware Forensics
ProSight Next Generation Endpoint Protection Integration Services
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new threats.
CRISC Certified Risk and Information Systems Control Systems Engineer Technology Professional
24x7 CRISC Certified Network Risk and Information Systems Control Architect Consulting
Progent offers the guidance of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management strategy following leading practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.
Cybersecurity Architecture Consultants
ISSAP Certified Testing
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through rigorous examination and significant experience with information security architecture. ISSAP consultants have comprehensive understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your company with all phases of secure network architecture.
24-7 Remote Employees Data Protection Network Consultants
Computer Consulting At Home Workforce Data Protection
Progent can help small and mid-size businesses to plan, implement, validate and maintain data protection solutions to support a remote workforce.
VMM 2016 Console IT Consulting
On-site Technical Support SCVMM 2016 and Windows 2016
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a centralized mechanism for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade efficiently from older versions of VMM, design workflows for building and installing virtual machines and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches, write and refine PowerShell scripts, and help you assess the potential business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's virtualization experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Cisco and Microsoft Certified Experts Knowledge Transfer Consulting Services
Information Transfer Online Consulting
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent is able to focus on delivering high-value services where Progent faces little competition. Small businesses who work with trusted independent service providers or who employ in-house IT personnel benefit when Progent transfers information about new technology and tested processes to make their IT environments more robust, secure, and productive.
Aironet Access Point Security Specialist
Remote Support Aironet Wi-Fi Access Point
Progent's Cisco certified Wi-Fi consultants can provide economical online and on-premises support for both legacy and current Wave 2 Aironet Wi-Fi APs and Progent can help you to design and maintain wireless solutions that include indoor and outside/ruggedized Aironet APs.
Postini Consultant
Postini Reseller
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and management of company email by providing constantly improved spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outbound email filtering to help you repair your email environment and define and regulate corporate security policy.
CRISC Certified Network Risk and Information Systems Control Architect Consultancy
CRISC Certified Risk and Information Systems Control Consultants
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management solution following best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Consultant Services Windows Server 2019 Live Migration
Windows Server 2019 Live Migration Online Technical Support
Progent's certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Meraki MR72 Access Point Technical Support
Integration Support Meraki MR30H Access Point
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
ProSight Virtual Server Private Cloud Hosting Consultancy
Private Cloud Integration Technology Professional
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built upon mature virtualization technologies that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT management while achieving world-class reliability and an unmatched level of vendor independence.
VMware vRealize Orchestrator vRO Technology Professional
VMware vRealize Automation vRA Specialists
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, updates and patches and can generate reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and manage a DR solution powered by VMware Site Recovery Manager.
Skype for Business and Cisco Unified Communications Engineer
Engineers Skype for Business Reverse Proxy Server
Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or Office 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide online and onsite support to help your company to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
24x7 OS X and Cisco Security Technical Support
Mac and Cisco PIX Firewalls Help and Support
Progent's CISM-certified security staff can help you safeguard your Apple Mac environment through expert support offerings including performing security tests, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe off-site and mobile connectivity, installing monitoring software for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the specific objectives of your business network.
Support Outsourcing Windows Server 2012 R2 Live Migration
Windows Server 2012 R2 upgrade Consultant Services
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security strategy, streamline network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Specialists Exchange Migration
Microsoft Exchange 2010 Migration Consultant
Progent's Microsoft-certified engineers can deliver affordable online and on-premises support to implement your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded email system, educate your IT staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing administrative services and engineering support. Progent can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Apple Time Machine Backup Services
Immediate Backup and Recovery Software Services
Progent offers affordable remote support from consultants skilled in a broad array of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to design, upgrade, or maintain backup/restore solutions for a variety of environments including on-premises, remote, cloud-based, or a mix.
DoubleTake Carbonite Software Professionals
DoubleTake Carbonite Replication Setup and Support
DoubleTake/Carbonite Software offers a selection of products designed to deliver small businesses a variety of cost-effective solutions for replicating and restoring vital workloads including Microsoft Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business information systems to create a high level of availability and disaster recovery readiness at a budget-friendly price.
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