Huntington Beach Work at Home Employees Solutions Consultants
Call Desk Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce may have a major effect on network architecture, security, and company workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Huntington Beach company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent offers services ranging from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can assist Huntington Beach, California businesses to with any facet of building a high-functioning telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, data security, backup/restore solutions, and unified management.
Help Desk Call Center Support for Remote Workers
A rapid, organization-wide changeover to a teleworker workforce, which might be motivated by an epidemic or as a component of a disaster recovery/business continuity plan, can overwhelm even the most efficient in-house Help Desk. Progent's Help Desk services allow organizations of any size to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk services utilize Progent's extensive team of remote IT support specialists combined with enterprise-class ticketing and follow-up technology to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 PC support from initial help requests to trouble ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to monitor or update the status of their active tickets, enter information, and upload screen captures and attachments. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. To find out more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Augmentation Service allows you to augment your current Help Desk staff by splitting delivery of Help Desk Call Center support services transparently between your in-house IT support personnel and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collaborative support model utilizing the number one professional services automation platform for managing help requests and trouble tickets, assigning ownership, monitoring progress, and producing reports. To learn how Progent's Support Desk Augmentation Services can help your business to provide world-class desktop support to your at-home employees, go to Progent's Help Desk Call Center augmentation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Huntington Beach, California company, phone
An index of content::
Microsoft Exchange Server 2000 Information Technology Outsourcing Firm
24x7 Computer Services Microsoft Exchange Migration
Progent's Microsoft-certified consultants have over a decade of experience providing unified communications support for customers ranging from small offices to global enterprises. Progent provides affordable consulting for all editions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and facilitate remote and mobile email connectivity. Progent’s Exchange support services can assist you in planning and executing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, and Windows XP desktops running Outlook and can show you how to configure Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Disaster Recovery Network Consultant
24/7 Clustered Server Help and Support
Progent’s fault tolerant system consultants offer reliability consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet architecture design, 24x7 data center support, and other 24x7 operations consulting to help your small business design a non-stop network for line-of-business applications. Progent has the experience to develop affordable, fault-tolerant networks by deploying the evolving library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a completely mirrored Internet interface and efficient network load balancing.
24 Hour At Home Employees Helpdesk Support Services
Emergency Integration Support Telecommuter Helpdesk
Progent can provide small and medium-size companies supplemental or fully outsourced Help Desk support for offsite workers.
Consultancy Services Small Business
Small Business Small Business IT Consulting Group
Progent's Microsoft and Cisco premier computer engineers offer expert support for a wide range of products and technologies and can deliver that expertise by phone anywhere in the U.S. or in person in select cities throughout the country and anywhere in California. Progent offers online support for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a mix of Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network specialists for the toughest connectivity problems, as well as the the assistance of CISA-qualified security consultants to handle complex security design and problem solving. Progent has provided online troubleshooting to businesses in all 50 states in the U.S.
Consultant Security Management
After Hours Consultants CISM Security Management
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of performance that IT security professionals are expected to master. CISM provides business management the assurance that those who have earned their CISM credential have the experience and capability to provide effective security administration and support services.
Emergency Integration BlackBerry BES
Consultant BlackBerry BPS
Progent can provide the support of RIM BlackBerry-premier consultants who can help small companies to design, administer, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an internal BlackBerry expert and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's efficient online support model, provides small and mid-size companies an efficient solution for incorporating BlackBerry technology productively into their IT system.
Outlook Web App and Mac Consulting Services
Time Machine and Outlook for Mac Remote Consulting
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and send email, examine the GAL, import addresses, synchronize calendars, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.
Support Outsourcing VPN
Cisco VPN Support and Setup
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s comprehensive line of hardware and software targeted at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.
24/7 MOM Case Study
Case Study MOM
Before Progent’s MOM-based solution, system problems were handled reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to ward off server troubles before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, security and performance.
Consultants Microsoft Azure enterprise hybrid cloud solutions
Google Cloud hybrid solutions Consultants
Progent can provide advanced online support to help companies connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that utilize local IT assets along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Consulting Services Locky ransomware protection and recovery
Specialists ransomware defense
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's ability either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup environment that reduces your exposure to ransomware and meets your company's requirements.
Lync Server 2013 Back End Server Consulting Services
24x7 Lync Server 2013 and Active Directory Consultant Services
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and onsite support services to assist your company to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade.
Operations Manager Remote Support
System Center MOM Technology Professional
Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to preserving the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost service packages designed to help your company to identify and resolve a most network issues before they get big enough to hurt productivity.
Professional ProSight Private Cloud Hosting Services
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering group to provide small companies with a complete IT outsourcing alternative that enhances network dependability and protection, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and key business application servers supported within a secure and reliable data center on a fast, high-availability virtual machine configured and supported by Progent's computer support experts.
Urgent Windows 10 Trusted Boot Network Consultants
Support Outsourcing Windows 10 Management
Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration consulting support.
Professional Private Cloud Integration
Remote ProSight VM Hosting Technology Professional
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of advantages such as reduced capital costs, savings on operational costs, improved management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
Remote Access Consulting
Cisco RADIUS Security Integration Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to expand with your growing business needs. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive line of products targeted at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Biggest Microsoft Office 2000 Technical Support
Computer Service Companies Microsoft Office System
Progent’s IT outsourcing services offer affordable network support for small companies. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line business solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing network support expenses to grow in a more moderate and manageable manner than is possible by assembling a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust system foundation for your vital applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Remote Support Apple macOS and Windows
Remote macOS and Windows integration Technology Consulting
Progent's support experts in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration support. Enabling efficient cooperation among a mix of servers and workstations powered by Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Macintosh consulting makes it possible to provide expert assistance to companies that rely on these technologies to maintain their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Dynamics GP Integration Manager Specialists
Microsoft Dynamics Development Firms
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that let you track your business more thoroughly, turning uncooked information into useful insights into your company and customers.
Flex Series Wireless Controller Online Technical Support
Wave 2 Wi-Fi controller Online Help
Progent's certified wireless consultants can help you to evaluate the benefits of using Cisco wireless controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Wi-Fi environment or help you design and carry out a smooth transition from legacy Wi-Fi controllers to modern solutions.
Internet Service Provider Selection Technology Professional
Engineers ISP Selection
Progent offers access to the cost-effective services of remote Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services provided by Progent include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a smooth move to a new ISP and/or service plan. Network provisioning can include optimizing current routers and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.
VLAN Test Lab Consultant
Network Testing Lab Consultancy
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients who lack sufficient internal resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.
Network Consulting Exchange 2000 Server
Microsoft Exchange 2000 Integration Services
Progent is one of the most experienced network support companies for designing email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Exchange Server 2000 for common scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Arkansas Information Technology Outsourcing Firms
Nationwide Support Computer Consulting Company
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and online direct computer access to troubleshoot and repair technical problems rapidly and affordably. The scope of technical experience represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest problems to qualified experts as needed.
Virus Rollback Consult
ProSight Ransomware Defense Engineers
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to automate the entire threat progression including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new threats.
Network Security Auditing Palo Alto Networks App-ID
IT Services Palo Alto Networks PA-3000 Series Firewalls
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity solution that spans your on-premises and cloud resources and guards any user anywhere with any endpoint device.
Questions about Cisco CCNP Freelance Jobs
Virtual Office Job Q and A about Contract Cisco Consulting
For replies to common enquiries concerning being employed by Progent, refer to Jobs at Progent FAQs.
Work at Home Cybersecurity Setup and Support
Information Technology Consulting At Home Workforce Cybersecurity
Progent can help small and mid-size businesses to configure endpoint security protection systems and deliver cleanup services needed to support work-from-home employees.
CCIE Certified wireless IP phone configuration Engineer
Integration wireless VoIP phone integration
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are mobile within office, warehouse, retail or other environments where management wants user endpoints that offer more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide remote and onsite assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Linux Online Professional
Solaris Remote Engineers
Progent offers national remote phone support and consulting services for companies that run UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX and Microsoft Windows technology. Online IT help offers optimum leverage for your information technology budget by protecting client efficiency and shortening the hours billed for computer repair services. Advanced remote support utilities and skilled service specialists and consultants allow Progent to handle the majority of IT problems without squandering time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or through a combination of telephone help and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the toughest system issues.
SPS 2019 Engineer
24x7 SharePoint Server Specialists
Progent’s Microsoft-certified experts offer businesses of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, groups and information. SharePoint offers a common location for your employees or customers to connect to, organize, share and interact with relevant data, files, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the data they’ve developed in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help you to support your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
UNIX Online Computer System Consultant
24x7 Linux Online Services
Progent provides national remote help and consulting services for companies who operate UNIX, Linux, or Sun Solaris environments or whose information systems include a combination of UNIX/Linux and Microsoft Windows products. Remote IT help offers maximum return for your IT budget by extending user productivity and limiting the time billed for computer analysis and repair. Sophisticated remote support tools and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone help and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security specialists to assist you with the most difficult network problems.
ASA 5540 Firewall Remote Troubleshooting
Integration Services Cisco ASA 5500 Firewalls
Progent's CCIE-certified networking experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Telecommuter Helpdesk Configuration
Consultants Offsite Workers Helpdesk
Progent offers small and medium-size businesses supplemental or fully outsourced Help Desk call center services for at-home workers.
Select Topic: