Fast and Affordable Online Support for Huntington Beach California Computer Systems
Immediate Remote Technical Support for Huntington Beach SystemsFor businesses located in Huntington Beach California, Progent provides remote help for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier engineers have provided remote support to companies in all 50 states in the U.S. (Refer to recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE network specialists to handle challenging infrastructure issues, plus the services of CISA and CISSP-qualified cybersecurity consultants to help with advanced security architecture and diagnostic issues.

Progent's remote support engineers offer exceptional value because they possess the practical background and have access to the sophisticated tools needed to resolve most network problems rapidly. Efficient support lowers immediate expenses since solutions accumulate fewer chargeable consulting minutes. Remote support also avoids the cost of sending an engineer to your location. Your organization benefits additionally with incidental expenses by reducing or avoiding system outages and associated losses stemming from business disruption, upset clients, idle workers, and de-focused management. Progent's advanced remote consulting know-how is especially valuable in environments that are dependent on public clouds for vital infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be useful.

Progent's billing model for remote support is designed to leverage your network support dollar. Progent charges on a per-minute basis for phone assistance, so you are charged only for the services that you actually get. In contrast to typical remote support firms, Progent asks for no startup charge or minimum payments. Progent's per-minute granularity and simple policy for billing do away with scenarios where quick solutions manage to turn into major bills. Progent's skill at solving technical issues efficiently means your business saves money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned an array of customized technologies and field-proven processes which allow the highest level of efficiency for remote engineering help and repair for IT systems of any size. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the experts of Progent's Technical Response Center to communicate with your system without breaching network security.

Progent's powerful service database application stores extensive histories for all support that Progent's customers have been provided. Progent's authorized engineers have the benefit of the details of all help delivered to every Progent customer by any engineer. This archive of problems and repairs is structured as a conveniently accessible proprietary knowledge base that allows Progent's remote technical experts to share their experiences with the whole team to make sure that the value of Progent's support services grows over time. Progent's high-level accreditations and working relationships with key technology companies including Cisco and Microsoft make available other massive technical support databases and permit fast access to vendors' internal support staff with the result that Progent's online service specialists are able to find the most efficient resolutions quickly.

Online technical support services offered by Progent to customers in Huntington Beach California include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services designed to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions used by many of the industry's leading enterprises. Progent's ProSight suite of network management outsourcing services covers all key aspects of information technology including email protection, security and compliance, automated backup/recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also help you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based management and comprehensive security for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances like routers, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that require critical software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your essential network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with information security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness to block or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery environment that aligns with your company's needs. For details, refer to The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special IT projects. Billing rates for longer-term consulting projects are set according to the level of expertise of the engineers required. Progent's background in these special areas of information technology allows clients to execute major initiatives economically and on schedule. Progent's special online consulting services include:

  • Help Desk Support
    Progent's Help Desk support alternatives for companies with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, shared Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses a complete solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount from Progent's normal desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle challenging problems.

    Progentís shared Help Desk services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progentís Help Desk sharing service is an advanced support solution based on the top PSA platform for handling service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center team of veteran information technology consultants provides your clients in Huntington Beach California quick access to an effective network service resource with years of background offering telephone-based consulting and online troubleshooting for IT systems based on Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to give the Help Desk the reputation as a significant enabler of business productivity, and Progent's aim is to resolve rather than merely report technical issues.

  • Applications Support: Education, Programming, and Integration
    Progent's Applications Consulting staff offers online advanced consulting support and training in specific application fields including ERP, MRP, custom financial systems, and CRM. Progent also can deliver consulting, customization, and training for popular Microsoft business applications including CRM, MS Project, Office 365 Word, and Microsoft Office 365 Excel. For additional information on Progent's consulting, customization, and education offerings, see Progent's Business Application Experts Services.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent offers organizations in Huntington Beach California online hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM) consulting and System Center 2012 Operations Manager support. Progent can tune Operations Manager to suit your business so your computer support is proactive rather than reactive. By spotting emerging issues before they result in network outages, automated monitoring can head off inconvenient and expensive network crises. Progent can also deploy system monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows networks, or systems that incorporate a variety of platforms.
How Your Huntington Beach Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online assistance with Windows, Apple macOS and OS X, or Linux networks, go to Progent's Urgent Remote Help, call 1-800-993-9400, or visit Contact Progent. For businesses and startups in Huntington Beach California, Progent's online network support specialists can provide expert and affordable system support whenever your organization requires it. More than 15 years of delivering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting capability and to fine tune remote access tools to solve computer problems quickly while avoiding the expense and lost productivity that comes with in-person service visits.

Even if your Huntington Beach office relies on a regular freelance support technician or maintains an in-house IT staff that can deal with common network issues, Progentís Microsoft and Cisco certified consultants can offer a convenient and transparent virtual extension of your on-site resources for situations when your regular service personnel either lack the availability or the experience to resolve unexpected system emergencies or particularly tough integration problems.

Features of Progent's Online Network Services for Huntington Beach California
Progent's phone help, remote troubleshooting, system security expertise, and network management services offer offices in Huntington Beach California unparalleled leverage for your IT investment. Whether you require one-time telephone help and Internet-based network repair or ongoing Help Desk call center support and network management, Progent's professionals can provide your company enterprise-level network support while permitting you to eliminate the cost and hassle of carrying a large in-house IT staff. Highlights of Progent's National Remote Support services include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's staff size, breadth of technical background, fine tuned remote support software, and familiarity with corporate IT allow businesses to escape the limitations associated with exclusive dependence on smaller consulting firms, individual freelance consultants, or limited in-house IT help.

Progent adds value by providing:

How Does My Business Start Getting Remote Computer Support from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.



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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and significant experience with information security architecture. ISSAP security experts have comprehensive understanding of access management systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security specialists can help your business with all phases of architecture security.

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    Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer to provide strategic direction to assist you select and maintain network technology appropriate for your current needs and that can serve as a firm foundation for your future growth. Progent's part-time CIO services offer economic leverage to companies who want to maximize the benefits from their network expenditures but who are unable or hesitant to take on one more executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large team of engineers certified to support all major operating systems and connectivity technologies plus a broad selection and business software, Progent is in an ideal position to offer unbiased recommendations as well as advanced technical help for developing information solutions that match the particular requirements of your business.

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    Progent provides support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.

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    Progent's Check Point consultants can help you choose and configure Check Point Firewall and VPN software and appliances powered by Check Point Software's technology to provide an economical and efficient security solution for your corporate network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and offer a single source for on-going technical support, maintenance, training, and design expertise.

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    Progent can assist businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware expense. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.

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    Progentís Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and ERP platform built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and configure, and with its modular approach you can license only the capability you currently need, with the ability to add users and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains support experts can help you deploy, configure and administer the latest release of Dynamics GP or upgrade efficiently from an older version.

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    Progent's Microsoft and Cisco certified network engineers can provide expert support for a broad range of products and technologies and can provide that assistance by phone nationwide or in person in select cities across the United States and anywhere in California. Progent provides online help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network problems, plus the support of CISA-qualified security engineers to assist with complex security design and troubleshooting. Progent has provided online network support to companies in all 50 states in the U.S.

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    Progent provides national urgent phone support and troubleshooting services for businesses that run environments based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Online IT help provides optimum leverage for your information technology budget by protecting client productivity and shortening the hours billed for network repair services. Advanced remote support tools and skilled service specialists and consultants allow Progent to solve most network problems without squandering time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or via a combination of telephone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist you with the most challenging network issues.

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    Progent can help small and mid-size businesses to set up endpoint security protection systems and deliver mitigation expertise for offsite workers.

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    Progent's Juniper Networks-authorized network consultants can help you to design and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from discontinued equipment to current versions. Progent's Junos OS engineers can also offer support for Juniper's premier network operating system to help you to streamline the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a mix of Juniper's software platforms.

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    Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.

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