In addition to providing rapid contact with top-tier IT professionals and subject matter experts (SBEs) to help Huntington Beach, California businesses to resolve specific technical problems or strategic initiatives, Progent can provide temporary staffing to deal with more generalized services such as PC support, network administration, and Call Center services. Short-term staffing makes it possible for organizations to respond to anticipated or unplanned surges in demand for IT services, which may be caused by scenarios like mergers and acquisitions, data center relocation, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also cover gaps caused by the loss of in-house staff members due to vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Program
Progent's temporary staffing services offer organizations the flexibility to react to increases in demand for IT services without dealing with the expense and delays associated with reviewing and hiring appropriate technical personnel and without the risk of increasing your permanent staff size.
Important features of Progent's temporary staff augmentation services include:
Progent's Shared Help Desk Call Center Service
- Rapid availability of reliable IT pros
- Easy initiation, termination, and resumption of services
- Seamless extension of your in-house IT team
- Comprehensive reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Strong relationship with a world-class, full-service source for network expertise
Progent's co-managed Call Center service is a specialized on-going staff expansion option that enables IT organizations to divide the work of Help Desk support seamlessly between their internal IT staff and Progent's extensive pool of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Call Center service is a joint service solution powered by the leading group professional services tool for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network expertise for organizations of all sizes throughout the U.S. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Huntington Beach, California Organizations
Progent's veteran roster of certified consultants can provide Huntington Beach, California organizations a broad array of remote consulting and debugging services. Practice areas covered under Progent's consulting program for network service providers include:
Contact Progent for Temporary Staffing Services for Huntington Beach, California Businesses
To learn more details about Progent's short-term staff augmentation services for Huntington Beach, California businesses, call 800-993-9400 or visit Contact Progent.