Besides providing rapid access to top-tier IT consultants and subject matter experts to assist Huntington Beach, California businesses with discrete IT problems or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more generalized assistance like PC help, IT management, and Call Center services. Temporary staffing makes it possible for organizations to deal with planned or surprise surges in demand for network personnel, which may result from scenarios such as mergers and acquisitions, data center relocation, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also cover voids left by the loss of in-house staff members due to vacations, health issues, termination, or other reasons.
Benefits of Progent's Short-Term Staffing Services
Progent's short-term staffing services offer organizations the ability to react to surges in requirements for IT services without dealing with the costs and delays that come with reviewing and recruiting appropriate IT personnel and without the risk of increasing your permanent staff size.
Important aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Program
- Fast access to reliable network professionals
- Simple initiation, termination, and resumption of services
- Transparent augmentation of your full-time network support staff
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong working relationship with a top-level, full-service resource for network support
Progent's shared Call Center program is a specialized flexible staff expansion alternative that allows IT groups to share the work of Help Desk Call Center support transparently between their full-time IT staff and Progent's nationwide team of technical support specialists. Working as a transparent extension of your in-house Call Center, Progent's co-managed Call Center service is a joint service alternative based on by the leading group PSA platform for managing, service calls, generating tickets, assigning ownership, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT expertise for businesses of all sizes throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Huntington Beach, California Organizations
Progent's nationwide roster of certified consultants can provide Huntington Beach, California organizations a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term IT Staffing for Huntington Beach, California Organizations
To learn more details about Progent's temporary staff augmentation services for Huntington Beach, California companies, call 800-993-9400 or visit Contact Progent.