Fast Remote Support for Huntington Beach California IT Networks
Urgent Phone Consulting for Huntington Beach NetworksFor companies located in Huntington Beach California, Progent offers remote support for networks based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to companies in all 50 states in the U.S. (Check out recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to solve challenging infrastructure problems, as well as the services of CISSP-qualified cybersecurity experts to handle advanced security design and diagnostic jobs.

Progent's remote support experts provide excellent value due to the fact that they have the real-world background and have access to the sophisticated tools necessary to resolve the majority of information system issues rapidly. This reduces immediate expenses since service calls use up minimal billable minutes. Remote support also avoids the expense of sending a consultant to your office. Your organization benefits even more in indirect costs by minimizing or avoiding system downtime and related costs resulting from business disruption, upset customers and vendors, unproductive workers, and de-focused management. Progent's advanced online technical support expertise is particularly important for businesses that rely on public clouds for critical network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.

Progent's pricing model for online help is designed to stretch your IT service investment. Progent charges by the minute for phone consulting, so you are charged only for the support that you receive. In contrast to many online support organizations, Progent imposes no initialization charge or minimum job duration. Progent's per-minute billing unit and simple model for pricing do away with scenarios where speedy. minor repairs somehow turn into major bills. Progent's penchant for handling technical issues quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a collection of optimized technologies and field-tested processes that allow the highest level of effectiveness for online consulting and repair for information networks of any size. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology enables the staff of Progent's remote service group to link to your company's computer system remotely without breaching network security.

Progent's advanced technical support database system stores comprehensive documentation of all service that Progent's customers have been provided. Progent's team service personnel have the benefit of the history of support delivered to each customer by every engineer. This database of problems and fixes is stored as a readily exploitable support knowledge base that enables Progent's online technical experts to share their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's high-level certifications and working relationships with important technology companies such as Cisco and Microsoft make available other vast technical support databases and permit quick response from vendors' in-house support staff so Progent's online consulting specialists are able to determine optimal solutions promptly.

Remote technical support services available from Progent to customers in Huntington Beach California include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions deployed by many of the world's top enterprises. The ProSight series of outsourced network management services covers all critical aspects of modern networking including email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of vital data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating appliances that need critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your Progent engineering consultant so all potential issues can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness either to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup system that aligns with your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for contract information technology programs. Billing charges for longer-term development or consulting tasks are determined according to the level of expertise of the consultants assigned. Progent's experience with these important fields of information technology enables customers to complete major initiatives within budget and on schedule. Progent's special online engineering solutions include:

  • Help Desk Services
    Progent's Help Desk support programs for organizations with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, co-managed Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all aspects of online Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve complex issues.

    Progent's Help Desk Call Center consulting expertise can support you in establishing an efficient new Call Center or revamping your established organization, selecting or customizing Help Desk Call Center application software to address the particular requirements of your business, or providing occasional phone support personnel to supplement your in-house Help Desk team during high-demand scenarios like software transitions, major updates, or installing new business software.

    Progent's Help Desk Call Center team of seasoned network consultants offers your clients in Huntington Beach California instant communication with a large support group with substantial experience delivering telephone-based support and remote repair service for IT systems powered by Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Help Desk Call Center perception as a key contributor to company productivity, and Progent's intent is to resolve and not simply annotate IT issues.

  • Business Applications Services: Education, Programming, and Integration
    Progent's Applications Consulting Group provides remote advanced engineering support and education in specific business application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers consulting expertise, customization, and training for familiar Microsoft applications such as Microsoft CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. To find out additional information on Progent's consulting, programming, and education offerings, refer to Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS environments that include Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Huntington Beach California online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting and System Center 2012 Operations Manager support. Progent can customize SCOM to suit your business so your network maintenance is proactive and automated. By anticipating looming issues before they expand into downtime, system monitoring can head off stressful and costly information system breakdowns. Progent can also assist with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or systems that incorporate multiple operating systems.
How Your Huntington Beach Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Huntington Beach California, Progent's online computer support specialists can deliver effective and cost-effective system help the moment your business has to have it. Long experience providing remote repair services has led to Microsoft Partner status for Progent's consultants and has helped Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity tools to repair network problems quickly while avoiding the expense and lost productivity associated with on-premises service calls.

Even if your Huntington Beach company works with a local independent consultant or employs an in-house organization that know how to deal with day-to-day network problems, Progent’s Microsoft certified engineers can provide a convenient and transparent remote expansion of your on-site resources in cases when your usual IT support personnel either don't have the availability or the knowledge to handle unexpected system emergencies or particularly complicated integration problems.

Advantages of Progent's Network Help for Companies in Huntington Beach California
Progent's online IT consulting services allow your Huntington Beach business to realize the benefits of timely, enterprise-grade IT support without the cost of managing a full-time IT staff. Your information system will derive greater business worth by being increasingly reliable, productive, and secure. Advantages to your company include:

  • Convenient remote expansion of your on-site IT resources
    With most organizations in Huntington Beach California, nearby network service providers, whether represented by outside consultants or a full-time IT staff, can resolve the majority of technical problems. However, major troubles sometimes strike when local support personnel are overstretched or unavailable, and some trouble may involve technology that is beyond the scope of your local service technicians. In these instances, Progent's online service experts provide an easy, fast, and budget-friendly way to augment your regular resources and to pass on useful knowledge to improve your ability to handle downstream problems locally.

  • Less Dependence on Individual Consultants
    For IT support, smaller organizations commonly depend on independent freelance consultants. While freelance consultants have smaller internal costs than larger service companies and can often charge marginally less, they are sometimes overextended, making it difficult to respond quickly to urgent situations. If a freelance consultant is busy with another client, sick, on a trip, or in class, the absence of backup help may force your company to wait for help during an emergency. As your business grows, network unavailability and problems with critical software are more costly. The money you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent provides an on-call source of reserve service experts to make sure your IT system remains available.

  • Build a Solid Foundation for Smooth Expansion
    Organizations typically start with an IT architecture implemented on a shoestring budget. Lacking a strong framework, slap-dash repairs can get piled on top of a shaky foundation. When a company grows, stability and scalability issues can hinder the success of the organization. Such poorly built environments require careful analysis, smart strategic planning, and extensive IT knowledge to upgrade to a system architecture able to deliver the stable foundation to meet critical business demands and facilitate downstream growth.

  • Work with Problem Solvers Instead of Product Sellers
    Smaller businesses need guidance and technical education to negotiate an increasingly complicated array of technology options capable of accelerating business success and improving productivity. Businesses hardly need a computer consultant who is attempting to sell a specific vendor's products. Network consulting and product selling can result in a situation where the recommended solution is built around a predetermined product instead of the genuine requirements of a business. Progent avoids these conflicts of interest by offering just services rather than products. This enables Progent to match IT expertise with the real needs of customers.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, range of technical knowledge, fine tuned support tools, and familiarity with corporate IT allow companies to avoid the limitations associated with excessive dependence on smaller service firms, individual freelance consultants, or over-stretched internal IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry experience, in the trenches of IT service, performing a broad variety of technical tasks for a large array of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting team. This means that you get not only world-class technical help, but also a support engineer with field-tested approaches for applying computer knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for remote service and on-site help per minute. Consequently, you are charged exclusively for received support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no minimum fee and asks no retainer for support services provided during regular business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids big invoices for quick fixes so you will not be tempted to allow minor problems to stay unaddressed.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent faces little competition. Businesses who utilize trusted freelance service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, secure, and efficient.

  • 24x7 Network Monitoring with Microsoft Operations Manager
    Progent is one of the only support firms to provide round-the-clock network monitoring services based on Microsoft System Center Operations Manager. MS Operations Manager causes your network support to be proactive rather than reactive. By anticipating possible problems before they result in downtime, network monitoring can save your IT network from painful and expensive availability losses.
How Does Our Company Begin Receiving Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Technical Support.



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    Mid-sized companies can derive all the advantages of System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network support programs, medium-size businesses can choose a basic co-sourcing service program based on Operations Manager 2007 with server monitoring, automated alerts, in-depth system analysis, Help Desk support, and online service. For businesses with mission-critical applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer mid-size business networks enterprise-class availability, security and productivity.

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    Data Protection Manager 2016 Cloud Backup Online Troubleshooting

    Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-aware backup for key platforms like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, implement, administer, and repair an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver occasional guidance to resolve challenging issues or deliver end-to-end project management or co-management support to help you finish your SCDPM 2016 deployment on time and on budget.

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    Microsoft SQL Server 2016 offers major enhancements in speed, scale, security and compliance, uptime, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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    Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for local networks, private and public clouds, or hybrid cloud systems. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.

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    Progent’s certified Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to scalable enterprise-class products, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's service experts in Mac and Windows technology can show you how to combine Mac and Windows systems into seamless networks with resource sharing and collaboration support. Enabling productive cooperation among a mix of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Microsoft and Macintosh consulting makes it possible to provide world class assistance to businesses that rely on these technologies to keep their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows network.

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    Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR solution based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security designs for IT networks with many sites, mobile workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business design and implement an installation of ISA Server 2004 that meets your IT security requirements without restricting your network.

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    Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.

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    Microsoft SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services including system design, configuration, administration, remediation, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.

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    Windows 8.1 is engineered to power computers ranging from smart phones and tablets to power-user desktops. A wealth of innovative features, including touch screen support and iconic live tiles GUI, offer a wide selection of benefits for companies who know how to exploit them. Progent's Microsoft-certified consultants can help get your organization up to speed with Windows 8.1 and make sure you derive maximum business advantage from the operating system's many technical enhancements.

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    Cisco's Meraki MS family of access and aggregation switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist your company to design and deploy a productive network architecture based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to maintain security and compliance, create and test a disaster recovery plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.

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    Progent's Microsoft-Certified SQL consultants can provide a range of support services to help small companies to design, configure, manage, and repair Microsoft SQL Server 2008 systems so that they get the optimum business benefit from Microsoft's state-of-the-art database management technology. In addition, Progent offers help with network infrastructure, enterprise-wide protection, and software programming to optimize the strategic advantage of your IT network.

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    Progent can help you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

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    Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge enterprise-class programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.

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    Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you determine if you should move up to next generation firewall products from Cisco. Progent's Cisco technology experts can help your company design and implement a smooth migration to Cisco ASA 5500-X firewalls following leading practices.

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    Progent can help small and mid-size businesses to implement centralized endpoint management and monitoring tools for maintaining devices used by an offsite workforce.

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    Progent can help small and medium-size organization to plan, install, test and troubleshoot backup/restore technology for offsite workers.

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    The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your business is considering migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of cost-effective consulting services including colocation relocation, system deployment and updates, network optimization, project management services, virtualization configuration, offsite network monitoring, centralized system administration, software programming, disaster recovery solutions, data security evaluation, and the support of Progent's Test Lab.

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    Progent’s Disaster Recovery/Business Continuity specialists offer extensive backgrounds assisting small and mid-size organizations to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore systems, and transparent system maintenance. Progent’s business continuity consultants can help your company to develop and test a sensible business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can help you to architect, implement, and maintain fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.

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    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and debug firewall solutions based around ASA 5500-X firewalls with Firepower Services.

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    Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist you to plan, integrate, operate and troubleshoot a BDR solution built on Barracuda Backup.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent offers one-on-one training customized for people who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac application software.

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    Progent's certified security consultants can show you how to secure your Apple Mac network through expert services such as running security audits, recovery from virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile access, deploying monitoring software for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific goals of your corporate network.

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    Progent's application experts can provide advanced consulting, software programming, integration help, and online training for leading applications covering key areas including ERP, financials, business reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services online, Progent can assist small businesses throughout the U.S. to save the time and expense related to travel and on-site activity without sacrificing the high quality of technical services.

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    Progent's certified Windows Server 2000 experts can provide network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include network design, installation, documentation, on-site and remote technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.

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    Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can use Progent’s private cloud hosting service to eliminate major investments in the acquisition, upkeep, and management of computer equipment and data center facilities while achieving world-class levels of network reliability and physical security.

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    Progent's Microsoft-certified Intune consultants can help your company to assess the strategic value of adopting Microsoft Intune for managing your portable computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help you to configure policies, set up pilot systems to confirm the benefits of Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune solution.

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