Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most successful products for maintaining mobile access to email, scheduling, web-based programs, and other critical business data. Progent offers Huntsville, Alabama companies the services of BlackBerry-certified consultants who can help organizations to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, successful integration and maintenance of BlackBerry technology has grown more difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses often resort to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online support model, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up streamlined management tools to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.
Consulting Help for BlackBerry Enterprise Server
RIM's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange, Lotus, or Novell GroupWise users to send and receive emails that stay encrypted during transit to provide maximum security. BlackBerry BES Server also simplifies a wide selection of key management jobs ranging from smartphone setup and upgrades to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you utilize RIM BlackBerry Enterprise Server to do basic jobs such as:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Upgrade BlackBerry device software remotely
- Manage user configurations with BlackBerry's extensive library of IT policies
Progent's BlackBerry-certified consultants can also help you to utilize BES Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Configure and support BES Server's high-availability architecture using virtualization
- Deploy BlackBerry smartphones remotely
- Establish specialized administration roles
- Automatically track and report on the integrity of your solution
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can in addition help your company to resolve a wide range of issues concerning synchronization, device detection, email consistency, web access, wireless connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote help for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses low and, by handling problems quickly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, control Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.