Wireless Support
Huntsville, Alabama Consulting and Tech Support for BlackBerry Smartphones
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most popular products for achieving location-independent connectivity to email, scheduling, web applications, and other critical business data. Progent can provide Huntsville, Alabama businesses support from BlackBerry-certified professionals who can help businesses to manage existing BlackBerry environments or transition efficiently to a more popular mobile solution.
As the complexity of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies regardless of size, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote support model, gives small businesses an economical solution for incorporating BlackBerry technology seamlessly into their information system.
Progent's consultants can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Exchange Server 2019 setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server gives companies a centralized and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs like schedules, contact lists, to-do lists, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers with BlackBerry handsets can have push-based access to Exchange messages as well as to IM-capable software through Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier engineers can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible remotely to provide prompt technical help to businesses in the Huntsville region or throughout Alabama. Progent's experienced remote technical support experts have helped IT organizations resolve computer problems and reduce IT service expenses in every state in the U.S. and built a large base of satisfied customers. (Refer to Progent's customer testimonials.)
Progent offers remote assistance for a broad array of issues associated with BlackBerry software and devices such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, implementing over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment planning and execution, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which management model and physical components match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry consultant can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless solutions, call
An index of content::
Help and Support Network Performance Troubleshooting
Help and Support ProSight Network Infrastructure Monitoring
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating devices that require important software patches, or isolating performance issues.
Top Linux Remote Consult
Consultant Services Linux Remote
Progent offers national online technical support and troubleshooting services for businesses that run environments powered by variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers optimum leverage for your information technology budget by preserving client efficiency and shortening the hours billed for network repair services. Advanced remote access utilities and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In most of situations your network problems can be remediated over the phone or through a combination of phone support and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISA and CISM premier security professionals to help with the most challenging network issues.
Small Office Technology Consultant
Small Business Support Group
For more than 20 years, Progent has provided budget-friendly IT planning, configuration, troubleshooting, cybersecurity, and development for information networks of all sizes.
Exchange Server 2016 Upgrade Planning Support and Setup
Exchange Server 2016 Upgrade Computer Consulting
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, databases and logs; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Support Outsourcing Strong Backup Routines
24x7 Managed Detection and Response Computer Consultants
Progent recommends five key cybersecurity practices for companies with a tight IT budget.
Top Work at Home VoIP IT Consulting
Offsite Workforce VoIP Online Troubleshooting
Progent can help small and mid-size companies to configure IP voice platforms to give their telecommuters the benefit of transparent access to the company phone system.
ransomware cleanup and recovery Engineer
Egregor ransomware recovery Consulting Services
Progent's proven ransomware recovery consultants can help your business to restore a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.
Aironet 3600 Access Point Network Consultant
CCDP Certified Aironet Wave 2 AP Consultants
Progent's Cisco certified wireless networking experts offer affordable remote and on-premises support for end-of-life and current Wave 2 Aironet wireless access points and Progent can help you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
SCVMM 2016 Security Computer Engineer
Virtual Machine Manager 2016 Setup and Support
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of VMM, develop workflows for creating and installing virtual machines and hosts, design high-availability compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware ESXi support.
Computer Security Specialist SonicWall NSA 5650 Firewall
SonicWall TZ Firewall Cybersecurity Contractor
Progent's SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete security solution and build security into your business processes.
Email Allow Lists Specialist
ProSight Email Content Filtering Service Consultants
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Professional Citrix XenMotion
Engineer Citrix XenMotion
Progent's Citrix-certified consultants can help you to evaluate the business benefits of XenServer and additional Citrix products, and can assist you to design, test, execute, troubleshoot, and support a XenServer solution. Progent can also assess your current XenServer deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Barracuda Backup Disaster Recovery Online Support Services
Integration Support Barracuda Backup Appliance
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar features but which uses your own storage hardware. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to plan, integrate, operate and repair a backup and disaster recovery system based on Barracuda technology.
Consultant ransomware removal and file restore
ransomware cleanup and restore Consultants
Progent's proven ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Dynamics GP 2015 Dexterity Development
Dynamics GP 2015 Azure Entra Professionals
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, supports the most popular smart phones and tablets, allows one-time login with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad knowledge and experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the business value of your investment in this mission-critical platform.
Consulting ransomware cleanup and restore
ransomware removal and recovery Technology Professional
Progent's proven ransomware recovery consultants can assist you to reconstruct a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
SharePoint Business Connectivity Services Support and Setup
IT Consulting SharePoint Workspace 2010
Progent's Microsoft engineers offer cost-effective online support and programming services to help your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can involve web sites able to function as intranets, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular office productivity programs including Office Excel, Word, Outlook, and Visio. Progent can help your business to migrate from previous versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
CISSP Certified Cybersecurity Manager Engineer
CISSP-ISSEP Cybersecurity Consulting Services
Progent's CISSP-premier network security experts can assist organizations of any size with any facet of IT security. Progent can create efficient cybersecurity solutions that guard a small business from modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources distributed over a mix of physical sites and public and private clouds.
Dynamics GP Excel Cubes Technology Professional
24/7/365 Consult Dynamics GP Visual Studio
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you track your business more thoroughly, turning uncooked information into useful insights into your business.
Aironet 802.11ac Access Point Consultant Services
After Hours Engineer Aironet 1700 Access Point
Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises help for both end-of-life and current 802.11ac Aironet Wi-Fi APs and Progent can assist your business to plan and maintain wireless solutions that incorporate indoor and outdoor/industrial Aironet APs.
SUS Consultancy
SUS Engineers
Microsoft WSUS allows information technology administrators to deploy and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support staff can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft Software Update Services deployment, setting up user's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Helpdesk for Remote Workforce Support and Help
Remote Consulting At Home Workforce
Progent has 20 years of background assisting small and mid-size companies to plan, deploy, tune, administer, and troubleshoot computer networks that incorporate telecommuters.
Cisco Experts Online Help Desk Remote Technical Support
Technical Consultant Network Support Help Desk
The Contact Center service delivery model adopted by Progent's Technical Response Center offers small companies an effective option to dependence on independent consultants by offering extensive technical knowledge accessible to multiple engineering teams, optional round-the-clock access to urgent help, escalation capability to top-level engineers for handling even the most intractable issues, support consistency and dependability, quick follow through overseen by veteran service administrators, a choice of easy-to-use mechanisms for initiating service jobs, plus excellent process transparency enabled by trouble ticket tracking and accessible through a web-based portal.
Lync Server 2013 Front End Server Services
24x7 Lync Server 2013 and SQL Server Consulting
Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a manageable and secure communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your present and long-term plans, implement Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Small Business Small Business Network Consulting
Small Business Computer Consulting Firms
For over two decades, Progent has provided budget-friendly IT planning, integration, debugging, security services, and development for information networks of all sizes.
Immediate Catalyst Switch VLAN Support Services
Catalyst Switch IPv6 On-site Technical Support
Progent's Cisco-certified CCIE experts can assist organization to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to current models.
Microsoft SQL 2008 Server Remote Consulting
Microsoft SQL Server 2008 Technical Support Services
SQL Server 2008 offers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing enterprise information and database programs in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
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