Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most popular products for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Huntsville, Alabama businesses support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or transition efficiently to a current smartphone platform.

As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and support of BlackBerry solutions has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently turn to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their information network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and safely.

Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry wireless handsets, providing a centralized platform for controlling key tasks like device deployment, updates, and retirement and also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Groupwise, or Domino email servers and BlackBerry users and allows wireless synchronization.

BlackBerry BES Server Troubleshooting Support

BES Server features a variety of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry smartphone and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of protection to meet the specific requirements of your company's network. Progent's BlackBerry authorized consultants can help your company to choose advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry device
  • Erase information from a lost smartphone
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BES Server also provides versatility in selecting ways to prevent mobile users from loading or executing unsafe or unauthorized programs. Progent can help you to choose blocking techniques like:

  • Specify exactly which programs are allowed on the device
  • Block external applications from using persistent memory on the BlackBerry device
  • Determine which functions third-party applications can access on the BlackBerry smartphone
  • Restrict the types of connections third-party applications running on the smartphone can establish
  • Block all third-party applications from being loaded or executed on the BlackBerry smartphone

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned service professionals can in addition assist you to resolve a wide array of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online support for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by resolving issues quickly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, solution design, installation strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which management model and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
In order to contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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  • Solaris to Windows Migration Consulting Upgrade Consultants Solaris-Windows
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    Evaluation WatchGuard Firebox M570 Firewall

    Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.

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  • Support and Help System Center Operations Manager Microsoft System Center Operations Manager Onsite Technical Support
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  • System Center 2012 Configuration Manager Online Consulting SCCM 2012 Policy Settings Online Support
  • System Center 2016 Configuration Manager Support 24/7/365 System Center 2016 Troubleshooting On-site Technical Support

  • System Center 2016 Orchestrator Computer Consultants
    System Center 2016 Orchestrator Support and Help

    Small to middle size businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT service programs, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small business information systems world-class reliability, protection, and performance.

  • Technical Consultant Office 365 PST migration Troubleshooting Office 365 authentication
  • Technology Consulting Services Exchange Server 2016 Upgrade Information Technology Consulting Exchange Server 2016 Upgrade Planning
  • Technology Professional CRISC Certified Risk and Information Systems Control CRISC Certified Risk and Information Systems Control Systems Engineer Technology Professional

  • Consultant Services SharePoint 2013 Newsfeeds
    SharePoint Online Computer Engineer

    Progent has been providing SharePoint consulting services since the first SharePoint product was released over a decade ago, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in specific tasks related to your SharePoint 2013 deployment.

  • Top Consultant Services 64-bit Migration 64-bit Processing Engineer
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  • Wireless Link Consulting Services
    Building-to-building Wireless Online Technical Support

    Progentís wireless professionals can help small companies design, select, test, install and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of protection that matches or exceeds wireline connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity technology that match your company needs.

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    Cisco Management Integration Companies

    Progent can assist your organization to utilize Cisco's networking products to create a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including hardware utilization, security and compliance, versatility, availability, and disaster recovery.

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  • Troubleshooting Microsoft SQL Server 2012 Integration SQL Server 2012 AlwaysOn
  • UNIX, Windows Engineers Windows and Solaris Online Help

  • Email Image Spam Protection Consultant
    Email Scoring Thresholds Services

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

  • Huntsville BlackBerry Smartphone Network Security Consultant
  • Unified Contact center Integration Services CUE Integration Services
  • VPN Consultant Computer Consulting Cisco RADIUS Security

  • MCSE Expert Certified Exchange 2003 Server Migration Consultants
    Microsoft Exchange Upgrade Computer Consulting

    Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.

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  • Network Support Technician RIM BlackBerry Huntsville
  • VoIP Infrastructure Solution for SIP On-site Support Unified CM Online Help
  • Windows 2008 R2 Technical Consultant Windows Server 2008 Security Remote Troubleshooting

  • Top Quality Online Support SMS 2003 Upgrade
    SMS Server Migration Troubleshooting

    Progentís Microsoft certified experts provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important software quickly and reliably to specified users, reduce product costs and adhere to licensing agreements by determining usage profiles, improve Windows protection by improving your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully utilizing the administrative capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including program and appliance inventory.

  • Windows Emulation for macOS Setup and Support Technical Consultant Windows Applications on Apple Mac
  • Windows Server 2000 Migration Consulting Urgent Windows 2000 Remote Technical Support

  • MobileMe Professional
    Macintosh IT Consultant

    Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide help with Apple Mac application software. Progent can also assist your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For business networks built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your organization's business goals.

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  • iPhone VPN Outsourcing iPhone and Cisco ASDM Specialist
  • macOS Penetration Testing Consultants Online Troubleshooting Macintosh Virus Recovery
  • wi-fi controller On-site Technical Support 5520 wireless controller Support and Integration

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