Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once among the most popular products for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Huntsville, Alabama businesses support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or transition efficiently to a current smartphone platform.
As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and support of BlackBerry solutions has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently turn to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their information network.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and safely.
Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry wireless handsets, providing a centralized platform for controlling key tasks like device deployment, updates, and retirement and also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Groupwise, or Domino email servers and BlackBerry users and allows wireless synchronization.
BES Server features a variety of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry smartphone and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of protection to meet the specific requirements of your company's network. Progent's BlackBerry authorized consultants can help your company to choose advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security settings are:
- Lock down a BlackBerry device
- Erase information from a lost smartphone
- Disable Bluetooth functionality
- Activate built-in defenses against malware
BES Server also provides versatility in selecting ways to prevent mobile users from loading or executing unsafe or unauthorized programs. Progent can help you to choose blocking techniques like:
- Specify exactly which programs are allowed on the device
- Block external applications from using persistent memory on the BlackBerry device
- Determine which functions third-party applications can access on the BlackBerry smartphone
- Restrict the types of connections third-party applications running on the smartphone can establish
- Block all third-party applications from being loaded or executed on the BlackBerry smartphone
Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned service professionals can in addition assist you to resolve a wide array of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online support for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by resolving issues quickly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, solution design, installation strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which management model and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry consultant can help you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Consultant
In order to contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.