Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful products for achieving anytime-anywhere access to email, scheduling, web-based programs, and other critical business data. Progent can provide Huntsville, Alabama companies the services of BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a more popular mobile solution.
As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has become the norm for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an economical solution for incorporating BlackBerry products productively into their IT system.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and support BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for applications such a schedules, contact lists, tasks, IM, and specialized business software. Due to BlackBerry BES Server integration with Exchange, mobile workers carrying BlackBerry handsets have effortless access to Exchange email and to instant messaging-enabled applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to plan, implement, and troubleshoot BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.
How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist your business to resolve a wide range of problems concerning synchronization, handset recognition, email reconciliation, web access, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a leader in delivering nationwide online help for small office IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software editions, processors and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.