Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most popular products for maintaining mobile access to email, calendars, web applications, and other critical business data. Progent offers Huntsville, Alabama businesses support from BlackBerry-certified professionals who can assist companies to maintain their BlackBerry environments or migrate smoothly to a more popular mobile solution.

As the sophistication of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their information system.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and safely.

Integration Services for BlackBerry Enterprise Server
RIM's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in transit to ensure maximum data protection. BlackBerry BES Server also simplifies a broad variety of crucial administrative jobs that span from smartphone configuration and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-certified engineers can help you utilize BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist you to use BES Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's fault-tolerant infrastructure based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Monitor and analyze the integrity of your solution

Professional RIM BlackBerry Consulting Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are available remotely to provide expert assistance to companies in the Huntsville area or throughout Alabama. Progent's experienced remote technical support experts have helped businesses resolve computer problems and reduce support costs in each state in the U.S. and established a substantial following of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a wide selection of technologies related to BlackBerry products such as wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, solution architecture, deployment strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which management model and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, server hardware and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Specialist
In order to contact Progent about professional assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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