Fast Online Support for Huntsville Alabama Networks
Urgent Online Technical Support for Huntsville SystemsFor companies in Huntsville Alabama, Progent offers online help for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have delivered online troubleshooting to businesses in all 50 states in the United States. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE engineers to help with complex infrastructure issues, as well as the assistance of CISA and CISSP-accredited security consultants to handle advanced security design and diagnostic jobs.

Progent's online support experts offer exceptional leverage because they have the practical background and have access to the sophisticated technology necessary to resolve most information system problems rapidly. Efficient support reduces direct expenses since solutions use up fewer chargeable minutes. Remote help also avoids the cost of dispatching a consultant to your office. Your organization saves even more in indirect costs by reducing or avoiding network outages and associated costs stemming from business discontinuity, disgruntled customers and vendors, idle workers, and de-focused management. Progent's extensive remote consulting expertise is particularly important in environments that are dependent on public clouds for vital network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be an option.

Progent's pricing policy for remote help is designed to leverage your IT service investment. Progent bills on a per-minute basis for phone assistance, so you owe exclusively for the services that you actually get. Unlike typical remote support organizations, Progent asks for no service activation charge or minimum payments. Progent's per-minute granularity and clean policy for billing save you from situations where quick fixes somehow turn into major invoices. Progent's penchant for solving technical issues quickly means your business spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered an arsenal of optimized tools and field-proven methodologies that permit the highest degree of effectiveness for online help and troubleshooting for IT networks of any size. Progent provides protected VPN support for gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the engineers of Progent's online support team to link to your company's network without compromising network security.

Progent's advanced customer support database system keeps extensive records describing all service that Progent's customers have received. Progent's staff service personnel have the benefit of the history of services delivered to each client by every Progent engineer. This archive of anomalies and resolutions is organized as an easily accessible support knowledge base that enables Progent's online technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's support services grows daily. Progent's high-level certifications and close associations with key industry leaders including Cisco and Microsoft make available additional massive technical support knowledge bases and permit quick response from vendors' internal support staff so Progent's remote consulting specialists are able to arrive at the most efficient solutions promptly.

Online support services offered by Progent to businesses in Huntsville Alabama include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, flat-rate services designed to enable small and medium-size organizations to utilize the same advanced IT solutions used by some of the world's top corporations. The ProSight series of network monitoring and management services covers all critical areas of information technology including email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that helps you prove compliance with government and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup activities and enables fast restoration of vital files, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your critical information. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, optimize and debug their connectivity appliances such as routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's ability either to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent can provide the services of world-class remote consulting professionals for contract IT projects. Billing charges for longer-term development or consulting tasks are determined according to the level of expertise of the engineers assigned. Progent's background in these important fields of information technology allows clients to execute major projects economically and on schedule. Progent's special online consulting services include:

  • Call Center Services
    Progent's Call Center service offerings for companies with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve challenging problems.

    Progent’s Help Desk sharing services allow your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Help Desk sharing service is a collaborative support solution built around the leading PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk team of veteran information technology consultants offers your customers in Huntsville Alabama fast access to a reliable support group with years of experience delivering telephone-based consulting and online repair service for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Help Desk the reputation as a key enabler of company efficiency, and Progent's goal is to solve instead of simply report network problems.

  • Business Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group can supply remote professional consulting expertise and training in special application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom development, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more concerning Progent's expertise, custom programming, and training offerings, go to Progent's Applications Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver companies in Huntsville Alabama online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM to accommodate your business so your IT maintenance is proactive rather than reactive. By exposing emerging trouble spots before they expand into downtime, proactive monitoring can head off inconvenient and expensive service breakdowns. Progent can also utilize system monitoring products like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows networks, or networks that support a combination of platforms.
How Your Huntsville Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency phone-based assistance with Microsoft, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Online Help, call 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Huntsville Alabama, Progent's phone-based network support engineers can deliver professional and economical IT help the instant your business requires it. Long experience offering remote tech support has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting skills and to refine remote connectivity technology to solve computer problems quickly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Huntsville office relies on a local independent support technician or maintains an in-house IT staff that can handle typical network issues, Progent’s Microsoft certified engineers can still offer an easy and seamless remote expansion of your local resources for situations when your regular IT support personnel either don't have the availability or the knowledge to handle unexpected network crises or particularly complex integration projects.

Features of Progent's Remote Network Services for Huntsville Alabama
Progent's phone help, remote repair, network security expertise, and system administration services give companies in Huntsville Alabama unparalleled leverage for your support budget. Whether you need occasional phone support and remote troubleshooting or full-time Help Desk support and network management, Progent's professionals can deliver your office enterprise-level network support while permitting you to avoid the expense and hassle of running a full-service in-house IT organization. Highlights of Progent's online help services include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, breadth of technical background, fine tuned remote support software, and familiarity with enterprise networking allow companies to escape the pitfalls associated with excessive reliance on smaller service organizations, individual freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

How Does Our Company Start Getting Online Computer Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.



An index of content::

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    If your business does not require urgent remote help but you think you will require technical services with your information system in the near future, you can save time and expenses and guarantee that the right IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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    • Upgrading Exchange 2003 Server
    Microsoft Exchange Upgrade Engineer

    Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    • ransomware preparedness assessment Engineer
    Consultant Hermes ransomware protection and recovery

    The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's ability either to block ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information about your current security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup environment that minimizes your vulnerability to a ransomware attack and meets your business needs.

  • Internet Access Engineers Internet Access Specialists

    • 24/7 7800 Series IP Phone Integration Support
    Specialists Telepresence

    Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

  • Juniper NetScreen 5400 Firewall Network Consulting Juniper NetScreen IPsec VPN Security Evaluation
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    • Engineers ProSight VM Hosting
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    Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's servers in a solution that gives the highest level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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    • Blackberry Consult
    BlackBerry Enterprise Server Engineer

    Progent can provide the expertise of BlackBerry-premier professionals who can assist small businesses to design, administer, and repair BlackBerry solutions economically and successfully, doing away with the requirement for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online support model, provides small companies a cost-effective option for incorporating BlackBerry devices and software productively into their information network.

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  • Meraki Wave 2 AP Network Consultants Meraki Access Point Management Consulting Services

    • Specialist CUCM and SIP Integration
    SIP Trunks Online Support

    Progent's Cisco CCIE-certified SIP integration consultants can help you to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective online or on-premises expertise to assist companies to migrate efficiently to an advanced communications environment that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync for access to a SIP PSTN trunk.

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    Consultant Services Local Government Exchange

    Progent has a long background delivering a broad range of remote network support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has delivered network solutions to clients in every state. Remote support eliminates travel expenses and solves problems more quickly than on-premises support.

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    Consultants CRISC Certified Risk and Information Systems Control Analyst

    Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.

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  • Microsoft Exchange 2007 Consultant Services Exchange 2007 Network Consultant
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  • Microsoft Hyper-V Server Consolidation Outsourcing Microsoft Hyper-V Virtual Server Information Technology Consulting
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    Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and increase worker output by making sure that operating systems and applications are always current, tracking product licenses, and reporting usage patterns to help you make smart buying decisions. Once your organization is ready to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.

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    • Security Consultancies WatchGuard Firebox M670 Firewall
    IT Services WatchGuard Fireware

    Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.

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    • Software Integration Companies
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    For custom application development, Progent can supply programming consultants to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

  • On-site Technical Support SQL Server 2014 Backup Encryption SQL Server 2014 Encryption Key Management Technical Consultant
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  • Online Consulting Microsoft SQL Server 2012 SQL Server 2012 Performance Tuning Professional
  • Open Now Microsoft Project Server Reporting Engineer 24x7 Project Server 2010 Remote Support

    • Consultant Services CRISC Risk and Information Systems Control
    CRISC Network Security Audit

    Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.

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  • 24x7 Huntsville Network Support Technician
  • ProSight DPS Hybrid Cloud Backup/Recovery Specialists Consultancy ProSight DPS Backup and Recovery Services
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    • Professional ProSight VM Hosting
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    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization platforms that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

  • ProSight Managed IT Services Specialist Consultancy Remote Network Monitoring
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  • Redundant Network Professional Redundant Connectivity Setup and Support

    • SPA500 Series IP Phone Support Outsourcing
    IP Endpoints Troubleshooting

    Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    • IT Consultants Sun Solaris
    Urgent Online Technical Support Solaris

    If your business network combines Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your OS platforms to coexist for easy administration, transparent information exchange, high dependability, superior performance, and tight security. Progent's Sun Solaris and MS Windows coexistence support services include IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, on-site technical support, and Helpdesk support.

  • Remote Monitoring and Reporting Onsite Technical Support Emergency Operations Manager Online Support
  • Remote Wireless Site Survey Support and Setup Wireless LAN Site Survey IT Consultants

    • IT Consulting SQL Server
    SQL Server Reporting Services Network Consultant

    Progent’s Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.

  • Remote Workers Infrastructure Professional 24/7 Remote Workforce Infrastructure On-site Support
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  • SMS Server Migration IT Consultant SMS Server 2003 Migration Integration
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    • Linux Help and Support
    CentOS Linux Support and Integration

    Progent's Linux consulting services offer small and mid-size companies and software developers help with administering and supporting Linux computers that run with Microsoft-based technology. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise offers you a convenient single source to help you create and maintain a secure and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    • Programming Company Microsoft Azure Active Directory
    Microsoft Azure cloud migration Coder

    Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the typical errors small companies make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Android handhelds.

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  • Top Ranked Microsoft Exchange Server 2010 Evaluation Specialists Online Support Exchange 2010 Planning
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    • Information Technology Outsource Cisco Security
    Cisco CCIE Online Networking Consultant

    Progent's Cisco certified networking consultants have extensive background helping ISPs to architect, deploy, manage, tune, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for public networks.

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    • Online Support Services SharePoint 2013 Newsfeeds
    SharePoint 2013 Newsfeeds Integration

    Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the scope of technical knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide if an in-house, online or hybrid configuration is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in specific tasks associated with your SharePoint 2013 deployment.

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  • Wi-Fi IP phone integration Computer Engineer Wi-Fi VoIP phone integration Computer Consultants
  • Windows 2003 Server Specialist Windows 2003 Support and Integration

    • Services Microsoft Teams hybrid
    Microsoft Teams Migration Troubleshooting

    Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

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  • wi-fi controller Online Help Open Now CCIE Certified WLAN controller On-site Support

    • Tandberg Video Conferencing Consultants
    Professionals Mirial

    Progent offers access to a veteran consultant with extensive experience installing, managing, and enhancing video conferencing platforms from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support group, your Internet Service Provider, and your telepresence technology supplier to assist your company maximize the business value of your telepresence ecosystem.

  • wireless IP phone integration Specialist Configuration Wi-Fi VoIP phone integration

    • Windows and Solaris Outsourcing
    Windows and UNIX Consultants

    If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual hassle of managing your business network. Through the use of smart network monitoring and by delivering online and in-person support as your company needs it, Progent offers an affordable alternative for managing an IT system that features high reliability, protection, and performance. Progent's developer assistance services feature full-service network support outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring services, and Help Desk Call Center support.
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