Fast and Affordable Remote Support for Huntsville Alabama Networks
Urgent Online Support for Huntsville NetworksFor organizations located in Huntsville Alabama, Progent provides online support for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have delivered online support to companies in every state in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to handle complex networking problems, plus the services of CISA and CISSP-accredited security experts to help with high-level security design and diagnostic jobs.

Progent's online support experts provide exceptional leverage because they have the practical background and have access to the advanced technology required to solve the majority of network problems rapidly. This reduces direct costs since solutions require fewer billable minutes. Online support also eliminates the expense of dispatching a consultant to your office. Your company saves even more in indirect expenses by reducing or avoiding network downtime and associated losses due to business discontinuity, upset customers and vendors, unproductive workers, and de-focused executives. Progent's extensive remote consulting know-how is particularly helpful in environments that depend on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's billing policy for remote help is structured to leverage your IT service dollar. Progent bills by the minute for phone assistance, so you owe only for the support that you actually get. Unlike many online support organizations, Progent imposes no service activation charge or minimum payments. Progent's per-minute granularity and simple policy for pricing eliminate situations where speedy. minor fixes somehow end up as substantial invoices. Progent's skill at dealing with problems efficiently means you saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has mastered an array of customized tools and field-proven methodologies which permit the maximum level of efficiency for remote consulting and repair for computer networks of any size. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the experts of Progent's online support team to access your company's environment without breaching system security.

Progent's powerful technical support database system stores thorough documentation describing all support that Progent's customers have been provided. Progent's team service personnel have the benefit of the records of support delivered to each Progent customer by any engineer. This database of trouble tickets and solutions is stored as a readily exploitable proprietary knowledge base that allows Progent's online technical professionals to share their experiences with the whole team to make sure that the quality of Progent's support services improves daily. Progent's advanced certifications and close associations with important vendors such as Cisco and Microsoft make available other massive technical support databases and allow fast access to manufacturers' internal support staff with the result that Progent's online consulting experts can find optimal solutions promptly.

Remote support offered by Progent to clients in Huntsville Alabama include:

ProSight Subscription-based Managed Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, fixed-price managed services designed to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the industry's top corporations. Progent's ProSight suite of network monitoring and management services covers all key facets of modern networking including email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior machine learning technology to defend endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist you to install and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services, a family of subscription-based management outsourcing plans that provide backup-as-a-service. ProSight DPS services manage and monitor your backup processes and allow transparent backup and fast recovery of critical files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss caused by hardware failures, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these fully managed services are best suited for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information network. In addition to maximizing the security and functionality of your IT network, Progent's software/firmware update management services permit your IT staff to focus on line-of-business projects and tasks that derive the highest business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a secured application and give your password you are requested to verify your identity on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be used for this second means of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You may designate multiple verification devices. For more information about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize key issues such as inconsistent support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that require important updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that any potential issues can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier management, better compliance with government and industry security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your current cybersecurity posture and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup environment that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for contract information technology programs. Progent's charges for longer-term development or consulting tasks are set based on the level of expertise of the engineers required. Progent's experience with these special areas of information technology enables customers to complete critical initiatives economically and on schedule. Progent's special remote engineering services include:

  • Call Center Support
    Progent's Help Desk service options for companies with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, shared Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that handles all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Help Desk sharing service is a collaborative support solution based on the leading professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk team of veteran network professionals offers your customers in Huntsville Alabama instant assistance from a dependable network service group with substantial background providing phone support and online troubleshooting for IT systems that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Help Desk recognition as a solid driver of business efficiency, and Progent's goal is to solve and not simply record technical problems.

  • Applications Support: Training, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group offers remote advanced consulting support and education in key application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom development, and training for popular Microsoft business applications including Microsoft CRM, Project, Office Word, and Microsoft 365 Excel. For more concerning Progent's consulting, custom development, and training services, go to Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consultants can provide world-class remote and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of Microsoft System Center2, extend or optimize your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers companies in Huntsville Alabama remote hybrid network monitoring by providing System Center Operations Manager expertise. Progent can configure Operations Manager for your environment so that your network support is proactive rather than reactive. By exposing potential trouble spots before they expand into network outages, remote monitoring can avoid disruptive and costly network failures. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Windows environments, or systems that support a variety of OS platforms.
How Your Huntsville Company Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent phone-based help with Microsoft, Apple macOS and OS X, or Linux computer systems, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or refer to Contact Progent. For companies and startups in Huntsville Alabama, Progent's phone-based computer support engineers can provide effective and affordable system support whenever your company requires it. Over two decades of delivering online technical assistance has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to refine online access tools to fix computer problems rapidly while avoiding the cost and lost time associated with on-site support calls.

Even if your Huntsville office deals with a local independent support technician or employs a full time organization that can handle day-to-day network issues, Progent's Microsoft certified consultants can offer a convenient and transparent remote expansion of your on-site resources in cases when your usual service personnel either lack the availability or the experience to address sudden system emergencies or particularly challenging integration problems.

Benefits of Progent's Network Help for Offices in Huntsville Alabama
Progent's online IT consulting services allow your Huntsville company to have the benefits of immediate, enterprise-level network support without the expense of maintaining an in-house IT organization. Your information system will derive added business value by being increasingly available, efficient, and secure. Advantages to your company include:

  • Seamless remote extension of your local IT resources
    With most companies in Huntsville Alabama, local network support providers, whether represented by freelance consultants or an internal maintenance staff, can resolve the majority of technical problems. However, major troubles sometimes strike when your regular support personnel are overstretched or unavailable, and some trouble may be associated with IT products that is beyond the scope of your local support personnel. In these instances, Progent's online support experts provide a convenient, quick, and economical way to supplement your regular help and to transfer useful knowledge to improve your capability to deal with future issues locally.

  • Less Reliance on Freelance Consultants
    For network support, smaller offices commonly depend on independent freelance consultants. While freelance service people carry smaller internal costs than larger support companies and can often charge marginally less, they are occasionally overbooked, making it impossible to respond rapidly to urgent situations. If an independent service provider is busy with another client, sick, on vacation, or in class, the lack of backup help may force your business to go without assistance during an emergency. As your company grows, system unavailability and problems with vital applications are more costly. The budget you thought you were saving on an independent can be consumed fast by reduced productivity. Progent offers an on-call source of backup service expertise to make sure your network is always available.

  • Build a Solid Foundation for Seamless Growth
    Companies often start with an IT architecture implemented on a modest budget. Lacking a strong framework, band-aid repairs often get piled onto an unstable foundation. When a network grows, reliability and expandability issues can impede the success of the organization. These poorly designed systems need proper assessment, smart long-term planning, and wide IT knowledge to evolve to a network infrastructure able to deliver the solid foundation to meet vital business demands and facilitate future growth.

  • Work with Problem Solvers Rather Than Product Resellers
    Smaller organizations need advice and technical education to navigate through an increasingly complicated array of technology options available for accelerating business growth and improving productivity. They hardly need a computer consultant who is attempting to sell a certain vendor's products. Network support and product sales can lead to a scenario where the proposed solution is built around a predetermined technology rather than the true needs of a business. Progent eliminates these conflicts of interest by offering only services rather than products. This enables Progent to match IT consulting with the best interests of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical background, refined remote support tools, and familiarity with enterprise networking allow businesses to avoid the pitfalls associated with exclusive dependence on smaller consulting firms, independent freelance service providers, or limited internal resources.

Progent adds value by offering:

How Does Our Company Start Receiving Online Computer Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



An index of content::

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    Progent can assist small and mid-size organization to design, implement, verify and troubleshoot data protection systems to support work-from-home employees.

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    Progent provides nationwide remote help and troubleshooting services for businesses that run networks based on variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum return for your IT dollar by protecting client productivity and limiting the time charged for network repair services. Advanced remote support utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA premier security professionals to assist with the most challenging network issues.

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    Progent's National Support Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service engineers offer phone support and online direct computer access to isolate and repair technical problems rapidly and economically. The scope of technical expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the most difficult network issues to qualified specialists as needed.

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    Progent's consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can provide full-service project management support to help you design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.

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    Polycom RTX Telepresence Consultant Services

    Progent can provide the services of a certified consultant with expertise deploying technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, configure, expand, or maintain a video conferencing solution that protects your current investment and optimizes the strategic value of your information network. Progent can also provide the services of network infrastructure engineers able to help businesses of all sizes to create and troubleshoot a network that delivers the speed, reliability, security, and expandability required to accommodate your video conferencing/telepresence environment.

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  • IT Consulting Windows Server 2012R2 Server Manager Windows Server 2012R2 Server Manager On-site Support

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    Juniper SRX220 Router Security Audit Services

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent can provide the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget.

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    Remote Support Job Virtual Office Certified

    Progent is convinced that a carefully architected and implemented information system is a crucial piece for accelerating any company's growth, and we follow this belief in our corporate network environment. We have created a fault-tolerant virtual office infrastructure that enables our staff engineers and certified contractors to offer rapid and effective service, collaborate closely on sophisticated projects, and gain from professional and personal maturity from being part of a dynamic company culture of personal drive and independence.

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  • Microsoft Experts Windows Server 2000 Migration Consulting
    Windows 2000 Computer Engineer

    Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2K Servers and can streamline network management, offer tech support and repair, and enhance security. Progent can also help you design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing test installations to reduce the technical risk involved with migrating to Windows Server 2003 by identifying possible hardware and application compatibility problems.

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    XenServer Virtualization Services

    Progent's Citrix-accredited consultants can assist you to evaluate the business benefits of XenServer and additional Citrix products, and can assist your IT organization to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your current XenServer environment and help you to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.

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    Microsoft Certified Expert Technology Consulting Services Project Server 2013

    Progent's Microsoft engineers offer advanced expertise in deploying, operating and debugging any edition of Project Server and can provide a wide range of affordable remote consulting services following proven best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Consulting support offered by Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training classes.

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    Online Troubleshooting Microsoft and Mac Desktop

    Progent offers a broad array of affordable consulting and support services to assist you to install, integrate, repair, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote help for individual computers or laptops or work with your business to plan and carry out a large-scale migration to new or revised operating system platforms and applications. Progent can also supply engineers and technicians to assist your company to plan for and implement an office move or merger designed to produce the least possible interruption to your business.

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  • New York Small Business Computer Consulting Group Nation Wide Support Experts

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    Catalyst 802.11ax AP Support

    Progent's Cisco Catalyst 802.11ax WAP experts can provide economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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    Wyoming IT Consulting Firm

    Progent's National Support Center provides national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone support and online direct computer access to isolate and resolve network problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to appropriate experts as needed.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.

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  • Solaris to Windows Upgrade Help
    Solaris Migration Consultant

    Progent can help your business to plan and execute a smooth migration from a Solaris-powered IT environment to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you guard your information and reduce business discontinuity by designing an effective migration strategy that protects your current investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing environment, migration planning and testing, Exchange migration expertise, data and application software porting, and processor and storage system transition and consolidation.

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    Relocation Services

    For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified network support experts and certified Cisco network specialists can provide a variety of network consulting services including project management, Sarbanes Oxley compliance, office moves, corporate security, network design, on-site or remote branch office support, and technical support for colocation hosting environments. A Progent IT consultant can show you how to plan a multi-office network that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified consultants can help major corporations design, integrate and maintain massive rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connectivity solutions that combine basic, high-speed, integrated, and remote networking.

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  • Urgent ProSight Remote Managed IT Services Technology Professional Services ProSight Managed Services
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  • Windows Server 2012 R2 Software Security Consultant Huntsville Alabama, U.S.A. Huntsville Windows Server 2016 Computer Network Specialist
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    Outsourcing Microsoft ISA Server

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with many locations, remote users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small business design and implement a configuration of ISA Server 2004 that meets your IT protection needs without restricting your network.

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  • network infrastructure documentation management Consultants Consulting Services ProSight IT asset documentation management

  • Specialist Dynamics GP 10.0
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    Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP so that you preserve your data, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize business disruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that work transparently with Dynamics GP/Great Plains.

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    ProSight Email Guard Spam Filtering Consulting Services

    Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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