Additional Topics of Interest

Chief Information Officer Information Technology Consulting
CIO Technical Consultant

Progent can provide the temporary assistance of a veteran Chief Information Officer who can provide strategic direction to help your company select and maintain network solutions to meet your current needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer services provide economic advantages to companies trying to maximize the benefits from their IT expenditures but who are unable or hesitant to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to provide unbiased recommendations as well as expert technical support for creating IT solutions that match the special requirements of your organization.

Microsoft Certified Dynamics GP SSRS Consultants
Dynamics GP FRx Consulting Services

Dynamics GP accounting includes analytics and reporting capabilities that allow you to track all business processes, sales and spending, and market patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

Website Design Firm
Web Commerce Programming Firms

If you want to revamp your corporate web site, build internal websites for applications such as human resources or worker training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's consultants can also show you how to build and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.

Call Center Services Remote Support Services
Support Desk Outsourcing Services Integration Services

Progent's Microsoft and Cisco authorized experts offer several ways to help medium-size and large companies create an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations analyze the numerous top level Help Desk application programs available and determine what packages might be excessively expensive, miss key features, or align badly with your organization's corporate culture. Progent also offers short-term staffing for organizations who want to augment their in-house Help Desk staff for special tasks or to substitute for vacationing or indisposed workers.

Support and Help VPN
Cisco RADIUS Security Technology Consulting Services

Cisco's security and remote connection products for small organizations provide a full range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your business objectives.

Microsoft Windows 8.1 Upgrade Network Recovery
Windows 8.1 BitLocker IT Outsourcing Companies

Progent's Microsoft-certified experts can provide a range of consulting services to help organizations of any size to install, administer, and troubleshoot environments that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to design and configure testing labs to assess Windows 8.1 and plan and manage Windows 8.1 deployment projects following industry best practices.

24x7x365 SIP Trunking Integration
Online Technical Support Cisco SIP Architecture

Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or on-premises expertise to assist companies to migrate efficiently to an advanced unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.

Microsoft Solutions Framework Project Methodology Consulting Team
Top Quality Microsoft Consulting Best Practices Technical Consultant

Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the forefront of IT service, executing a broad range of IT tasks for an extensive mix of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support staff. This ensures that you get not only expert IT capability, but also a consultant with proven methods for applying technical knowledge to repair actual network problems quickly.

24-Hour Services Information Risk Evaluation
Consulting Internal Network Security Scan

Progent offers small organizations two low-cost security evaluation packages that include, for a set fee, remotely managed inventory scans of your network security profile which are analyzed by expert information security specialists who interpret the results of the remote scan, present unbiased summaries of your existing network security, and make suggestions for improvements. Progent offers two complementary security inventory packages for external and internal security testing that are priced to fit the budgets of small businesses while delivering enterprise-class evaluations of your network's vulnerability to assault.

24-Hour Comprehensive Event Management On-site Support
Microsoft Experts Comprehensive Event Management Engineer

Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can get a degree of protection that was once limited to large enterprises. Progent can provide several RMM solutions available as economical services designed to help you to identify and resolve a most network problems before they can hurt your business.

Integration Support ASA and PIX
Cisco PIX to ASA upgrade Support

Progent’s Cisco-Premier technology consultants offer experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent’s network experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Microsoft Exchange 2003 Integration
Exchange 2003 Server Upgrade Remote Troubleshooting

Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.