Progent's certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient one-stop source to help you build and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of advanced business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have minimal in-house IT support teams with low-cost help from enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed services include flat-rate IT maintenance costs, smart automation of routine administrative processes, continual adoption of new information technology, graceful migration from legacy systems to current solutions, improved alignment of information technology with strategic goals, access to veteran network experts, and freeing up management to focus on business issues instead of fast-evolving computer technology.
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection with centrally managed and monitored services throughout your complete enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of expertise to be your go-to resource for technical help, maintenance, training, and security consulting.
Progent can help your business to plan an upgrade to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Cisco Unified Communications Manager, formerly named CallManager, acts as the core of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer efficient and affordable online and onsite expertise to help organizations of any size to create and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent can assist with any aspect of Unified CM setup and debugging in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Progent can provide cost-effective online and onsite support to assist organizations to move all or part of their critical network resources to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Progent's wireless site survey services assist you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a wireless solution that delivers the coverage, speed, density, security, and hand-off ability your business requires.
Progent's Windows 11 consultants can provide a variety of services to support Windows 11 including cloud and hybrid integration, mobile management and synchronization, at-home workforce access, data and identity security, centralized provisioning, and Call Center support.
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist you to design, program, test, install, manage, and troubleshoot business applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to upgrade your current Excel applications to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between different releases of Office Excel. Progent can provide as-needed support to clients who need a quick solution to a stubborn problem associated with Office Excel and Progent also offers full project management support for migrating or developing line-of-business application software built on Excel. Progent's affordable webinar training for Office Excel can be customized to address the needs of individuals or groups.
For businesses that have a combination of Mac and Microsoft Windows desktops, there exist two basic solutions for running Windows-only software on macOS or OS X: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered computer to use Microsoft Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so that you can run Windows software directly. Progent's Mac technology support experts can assist your company to maintain these solutions for running Windows applications on your Macs and can also help your organization to assess and install other solutions for Microsoft Windows platform simulation.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution based on leading practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools by SentinelOne to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting engineers under your own brand as a transparent arm of your network services team.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your network consulting staff.
Progent's certified wireless consultants can assist organizations of all sizes to plan, deploy, manage and repair Cisco Aironet wireless access point environments to provide the performance, range, density, scale, security and manageability needed for seamless access between Wi-Fi and wired networks. Progent can provide efficient remote and on-premises support for legacy and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be addressed before they can disrupt your business.
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of performance that information security managers are expected to master. It gives executive management the assurance that consultants who have qualified for their CISM credential possess the background and capability to deliver efficient security management and support consulting.
Progent's Juniper Networks-authorized network consultants can help you to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from discontinued devices to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable you to simplify the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage networks that incorporate a mix of Juniper's software platforms.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide economical online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent provides network support for mid-size companies who have 100 to 250 system clients. The mid-size business or office has typically been an underserved part of the market for IT support expertise. The cost structures and support delivery practices of major outside service organizations make them excessively costly for the typical small company or small medium business (SMB), which commonly has a minimal IT budget with which to support an information network whose complexity and capability are frequently similar to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office technology and proactive server monitoring, dramatically lowers the network maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level service from certified, IT consultants knowledgeable in a broad range of small business network solutions. If your mid-sized company or small business is searching for the quality of network support appropriate by a medium size office without budgeting enterprise costs, call Progent.
Dynamics GP/Great Plains allows you to grow and manage your business better by offering deep availability of strategic data and a fast ROI. Dynamics GP/Great Plains offers major business benefits such as its ability to extend the reach of your company, manage your financials, automate financial processes, unify procedures throughout your company, improve inventory control, enhance order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can help you configure and manage a robust, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP consultants to help you derive all the advantages of your Dynamics GP/Great Plains business management system.
Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with app sharing, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system integrators can help you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and future plans, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your management staff and end users. Progent offers expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business needs.
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect vital IT areas including manageability, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and management services for Exchange 2013.
Progent's certified security and compliance experts can conduct cybersecurity audits of enterprise-wide security to determine your organization's cybersecurity profile compliance with important industry security standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and focused security evaluations for critical areas of cybersecurity like Active Directory or cloud applications. Progent's qualified security engineers can also conduct extensive information security tests to validate your organization's compliance with recognized industry security standards including HIPAA, NIST, and ISO 17799.
Progent's Juniper Networks-certified network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to help you to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain networks that incorporate a mix of Juniper's software platforms.
Cisco has designed an extensive product line of routers that includes routers designed to deliver the protection, bandwidth, and reliability required by customers ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent can help you to evaluate the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.
Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite configuration and troubleshooting services to help you to plan, configure, update, tune, administer and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your specific office layout, building structure, and anticipated network traffic.
For more than 20 years, Progent's consultants have provided affordable IT planning, integration, debugging, security services, and development for information networks of all sizes.
Progent's Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a central spot for your employees or clients to access, organize, distribute and interact with relevant information, documents, and applications and to interact with one another. It enables quicker and better decisions, more effective access across teams and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and outside an organization. Windows SharePoint Services connect workers, clients, teams and projects with the data they've created in a way that makes data convenient to locate, download and re-use.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to move from a legacy edition of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem so you get the highest possible business value.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can provide cost-effective online access to an Oracle MySQL RDBMS administrator or application programmer and can help businesses of any size to integrate and maintain MySQL in a dependable network infrastructure that provides high levels of performance, expandability, and protection. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
Progent's Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently connecting people, teams and information. SharePoint offers a central spot for your employees or clients to connect to, manage, distribute and manipulate relevant data, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they've created in a way that makes data easy to find, download and apply. Progent's SharePoint experts can assist you to support your existing SharePoint ecosystem or migrate to the latest version of SharePoint.
Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, tune, manage, and troubleshoot information networks that support remote workers.
Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and debug a Wi-Fi LAN adapted to your environment, providing you a WLAN that delivers the reception, performance, density, QoS, security, and hand-off capability your company requires. Wireless survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises survey services for validating, tuning, and troubleshooting a functioning wireless network.
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of any size to configure, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's UNIX family support experts offer small and mid-size businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Microsoft Windows Server 2008 represents an important advance in making IT networks more secure and available, simpler to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can assist your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, temporary staffing, network monitoring, and security engineering expertise.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and protect your IT environment, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization architectures that allow small companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent provides nationwide online help and consulting services for companies who operate macOS and OS X environments or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X clients a range of IT services including desktop support, migration to the current version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud. Remote network consulting provides optimum return for your information technology budget by preserving user productivity and shortening the hours charged for network repair services. Advanced remote access technology and skilled technicians and consultants allow Progent to handle most IT issues without wasting time and expense by going to your location. In most of situations your network issues can be dealt with by telephone or through a combination of telephone help and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISSP certified security specialists to assist you with the most challenging network problems.
Microsoft Hyper-V Virtual Server Online Consulting
Dynamics GP/Great Plains allows you to expand and manage your business better by delivering easy availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP confers major business benefits such as its ability to expand the reach of your organization, manage your accounting, automate financial processes, unify procedures throughout your company, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can help you set up and maintain a robust, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Microsoft Dynamics GP/Great Plains software.
Progent's Citrix-accredited consultants can help you to understand the strategic benefits of XenServer and other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your existing XenServer environment and help you to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.
Progent's Microsoft-certified professionals average over a decade of experience providing unified communications support for customers that range from small businesses to large corporations. Progent provides economical consulting for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and implement off-site and mobile email access. Progent's Microsoft Exchange support services can help you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2019 Server. In addition provides support for Windows 10 and Windows 11 desktops using Outlook and can help you integrate Outlook Web App for all major web browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Progent applies no initialization charge and requires no monthly commitment for support services delivered during normal working hours. Progent's small granularity avoids large invoices for quick fixes so you won't be tempted to allow simple problems to fester.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of online services to assist you to plan, develop, test, install, manage, and troubleshoot business applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various releases of Office Excel. Progent offers as-needed support to clients who need a fast solution to a stubborn issue associated with Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical applications based on Excel. Progent's affordable webinar training for Excel can be customized to address the needs of individuals or teams.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local service firms who offer scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by every staff member to every client. The practice of detailing and organizing service records allows more efficient service and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who won't release the keys to the kingdom.
Progent's Office Word and Microsoft 365 Word consultants can provide a wide range of affordable remote support services to assist your organization to manage and troubleshoot your current Microsoft Word solution or help you to migrate to a current release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Word, integrating Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training classes customized for your special requirements.
Microsoft 365, previously called Office 365, is Microsoft's expanding family of client productivity programs and cloud services offered on a subscription basis. Microsoft 365 apps and cloud services are offered in a variety of subscription plans intended for markets from individuals and home offices to global enterprises. Progent offers fast and affordable remote access to consultants with expertise in Microsoft, Mac, iOS, and Android technology. Progent can help your business to evaluate the many subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that seamlessly combine on-premises and cloud resources.
Progent offers several essential types of Call Center support : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your customers easy access to a reliable support group with years of experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Call Center a positive image as a solid contributor to company performance. Progent's goal is to fix and not simply report problems.