Additional Topics of Interest

Support Outsourcing Altaro VM Backup Management
Altaro VM Backup and VMware ESXi Troubleshooting

Altaro VM Backup provides small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

MRTG Support and Integration
Emergency Linux Network Monitoring IT Services

Network monitoring commonly involves observing a system's resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that work under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's network integration engineers can show you how to use both these tools to optimize and troubleshoot your network. Progent's UNIX support professionals offer small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.

wireless IP phone integration Remote Technical Support
wireless VoIP phone and Aironet APs Professionals

Progent's wireless VoIP phone configuration consultants can provide remote and on-premises assistance to help your organization create and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

Juniper SSG20 Router Security Firms
Security Consulting Juniper SSG Series Gateway

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Windows Hyper-V 2016 Migration Support Services
Hyper-V 2016 Private Cloud Computer Consultant

Windows Hyper-V 2016 utilizes key technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.

Microsoft Entourage and Exchange Engineer
Outlook Web App and iPad IT Consulting

Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and send messages, examine the Exchange global address list, import addresses, synchronize calendars, and alert people to conferences via your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage training.

Service Desk Support Remote Support
Helpdesk Outsourcing Services Support Services

Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve complex problems.

Project Server Time Reporting Applications Consultant
Microsoft Project Server Reporting Services

Progent's Microsoft-certified engineers offer in-depth expertise in deploying, using and troubleshooting all versions of Project Server and can deliver a broad range of cost-effective online consulting services based on proven best practices to help businesses of all sizes to receive all the advantages of this leading project management solution. Support services offered by Progent include system design, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.

Largest Microsoft Windows Consultants
Computer Specialists Windows 8.1 Remote Desktop

Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to help companies of all sizes to install, manage, and troubleshoot environments that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help design and configure test labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment projects based on proven methodologies.

Microsoft Operations Manager Consulting
Consultants Operations Manager

Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to fix critical issues uncovered by SCOM 2012.