Progent can help your company to plan and implement an efficient migration from a Sun Solaris-based information environment to a network powered by MS Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can help you preserve your data and minimize productivity discontinuity by designing an effective migration plan that preserves your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing environment, transition planning and validation, MS Exchange migration services, information and application software migration, and server and mass storage migration and economization.
Progent’s Microsoft-premier engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit desktop processing, plan an efficient upgrade strategy that minimizes operational disruptions, and deliver economical, expert online help to aid your company to configure 64-bit PC desktop operating systems and applications on your existing computers.
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it easier to install system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage PDAs and smart portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that incorporates policies, processes and technologies to keep your IT network protected.
SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services such as planning, deployment, management, remediation, and application development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network calling. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also cut expenses by doing away with VoIP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to help your company to maintain and repair your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent can assist you to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, improve compliance, and boost worker output by making sure that critical applications are always current, managing product licenses, and reporting usage patterns so you can make informed purchasing choices. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
Remote continuous network monitoring, automated alerts, and periodic reports are vital to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a level of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management options delivered as economical service packages designed to help your company to detect and resolve a an array of IT network problems before they get big enough to hurt your business.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a modern security environment that extends across your data center and cloud-based resources and protects all users at any location with any device.
Progent’s private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud to eliminate large investments in the purchase, upkeep, and operation of network hardware and facilities while achieving world-class levels of system reliability and security.
Progent has a long background delivering a full-spectrum of remote network support and urgent troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering advanced online IT consulting and has provided network solutions to organizations in all 50 states. Remote support eliminates travel costs and solves issues more quickly than onsite service calls.
Progent's Ekahau-certified Wi-Fi experts can help you to design, install, enhance, manage and debug a Wi-Fi solution adapted to your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.
Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, speed and manageability that your company requires.
Progent offers a selection of network service bundles for small businesses. These information technology outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of System Center Operations Manager, a state-of-the-art network and system management product that tracks the reliability, performance, and safety of your network and isolates potential troubles before they can disrupt your system. With Progent's affordably priced IT support programs, small organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Progent’s team of Microsoft and Cisco Certified experts average more than ten years of real-world professional background, at the forefront of IT service, executing a broad range of technical projects for a large array of customers. Each Progent support professional shares a proven collection of personal best practices that are combined into shared leading practices standards that Progent teaches its consulting team. This ensures that you get not just expert IT skills, but also a support engineer with field-tested approaches for applying computer knowledge to resolve real-world IT problems quickly.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Microsoft Hyper-V Virtual Server Administration Configuration
Progent's ProSight family of managed services are designed to provide organizations who maintain minimal in-house IT administration and support teams with affordable access to enterprise-class management platforms and technical expertise. Advantages of the ProSight line of managed IT services include fixed network management costs, automation of common management tasks, continual adoption of the latest information technology, graceful transition from legacy technology to modern solutions, close alignment of information technology with strategic objectives, access to seasoned network consultants, and allowing management to concentrate on business issues instead of fast-evolving computer technology.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, team, create a corporate-wide security strategy, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local support organizations who provide scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation sent by every staff member to every customer. The discipline of detailing and archiving service activity allows more efficient support and avoids a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and post-migration consulting support.
In performing IT projects for enterprise clients, Progent uses a structured methodology driven by specified milestones in order to achieve financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All facets are recorded to provide a comprehensive summary of IT services performed and to assist in downstream system maintenance.
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the health of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to assist your company to detect and resolve a most network issues before they can hurt your business.
Progent's Experts Team offers support in key technologies that include Macintosh integration and programs; Expertise for Linux-based, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical application support; CIO, management information analyst, and project logistics services; Special program development and integration; Web, eCommerce, EDI, and client portal development and integration; SQL management and efficiency consulting; Management information expertise; and Telecommunications architecture consulting.
Progent's certified engineers can assist you to evaluate Windows 7 to confirm application and driver compatibility and to check its speed and reliability operating in your environment. Progent's consultants can also help you to assess the likely strategic benefits of adopting Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to plan and implement a smooth deployment of Microsoft Windows 7 from a an older release of Windows.
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for critical workloads by providing centralized, cross-platform tracking of IT infrastructure deployed throughout local systems and private and public clouds. Progent's SCOM consulting group can provide advanced remote and onsite expertise to assist organizations of all sizes to plan, integrate, optimize, update and repair SCOM 2016 deployments. Progent can help you to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified Windows 2003 Server engineers offer computer help and expert consulting for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support services include network design, deployment, project management, on-premises and off-site network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent can provide a variety of affordable online and on-premises consulting services to assist you to install, administer, and debug workstations and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Expert Microsoft Certified Hyper-V 3.0 Virtual Server Engineer
Progent can assist you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that need important updates, or identifying the cause of performance issues.
Progent's Microsoft-certified database application developers can provide businesses of any size online support for leading RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include installation and configuration, application design and coding, administration services, replication and synchronization solutions, storage management, tuning, data migration, security and compliance, backup/restore systems, troubleshooting, and training.
Progent's certified Windows 2003 Server engineers can provide network support and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support offerings include network design, installation, project management, on-site and off-site network support and troubleshooting, Help Desk outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your application, offer setup and integration expertise, help you to set up Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server 2007, design a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk support.
Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can assist you to organize your source data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud, or hybrid network model to run Power BI.
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their scope, Progent can focus on offering high-value skills where Progent faces little competition. Mid-size businesses who utilize trusted freelance service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server and offers a easily administered Internet gateway that acts as a one-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows customized reports powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to design and execute test and production implementations; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent is structured to deliver in-depth online support for all major technologies common to today’s small company IT networks and allows you to outsource a variety of strategic, on-demand services such as a temporary Chief Information Officer to offer advanced planning and negotiating skills, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, project management help for major initiatives such as site relocations oroperating system migrations, Cisco-certified consultants for designing high-performance and robust infrastructure, security engineers to ensure data protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, enhance, or repair business applications.
Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for both end-of-life and current Wave 2 Aironet wireless APs and Progent can assist your business to design and manage wireless solutions that include indoor and outside/ruggedized Aironet access points.
For custom application creation, Progent can provide software design experts to produce business software in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas such as secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to deploy and manage virtual servers to cut IT costs and enhance availability.
Progent offers cost-effective remote and on-premises consulting to help companies of any size to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent’s high availability system consultants provide non-stop computing consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, high-availability Internet interface design, fault-tolerant data center support, and other 24x7 networking support to help your company configure a 24x7 network for line-of-business applications. Progent possesses the experience to develop affordable, non-stop systems by deploying the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can help you design a high-availability mutli-site network with a completely redundant Internet connection and intelligent system load balancing.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain minimal internal network administration and support teams with affordable help from world-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include flat-rate network maintenance expenses, automation of common management processes, ongoing adoption of the latest technology, smooth migration from legacy technology to modern solutions, close fit between computer technology with business objectives, access to veteran network consultants, and allowing management to focus on business issues rather than ever-changing information technology.
ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware.