Progent's experts offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business networks based solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your organization's business goals.
Progent's Cisco-Premier network engineers can help you to run Cisco's network management utilities along with a variety of powerful third-party applications to create a comprehensive network management solution to keep your environment operating smoothly, fully utilize limited resources, protect your data, recover rapidly from hardware breakdown or deliberate assaults, and allow you to add or reassign network resources intelligently and economically as your business grows.
Progentís Microsoft certified consultants offer small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical software quickly and automatically to specified workers, reduce software expense and stay compliant by determining usage profiles, enhance Windows protection by improving your knowledge of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including program and appliance inventory.
Progentís private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. You can use Progentís private cloud hosting service to eliminate major capital costs for the purchase, upkeep, and management of computer hardware and facilities while benefiting the highest levels of network availability and security.
Progentís Microsoft-certified engineers can assist your organization to update your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of migrating to 64-bit PC desktop processing, plan an affordable migration process that reduces business disruptions, and deliver economical, professional remote help to aid your organization to install 64-bit PC desktop software and application software on your existing hardware.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to impact your business.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
E-Mail Guard by Postini provides continually upgraded spam and virus filtering, content filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your business is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and virus defense aggregation program. Progentís certified email protection professionals can help you devise an email protection strategy that incorporates spam filtering and virus protection technologies and processes.
Progent's certified consultants can help you to assess Windows 7 to verify application compatibility and to check its speed and reliability running in your environment. Progent can also show you how to estimate the potential business benefits of moving to Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can help you to design and carry out a non-disruptive deployment of Windows 7 from a previous release of Windows.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance problems.
Progent's Microsoft and Cisco certified network consultants can provide expert support for a broad array of technologies and can deliver that expertise online anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent offers online support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest connectivity problems, as well as the the assistance of CISM-accredited security engineers to assist with high-level security design and problem solving. Progent has provided remote network support to companies in all 50 states in the United States.
Progentís IT outsourcing services offer affordable network support for medium-size corporations. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your network technical services can smooth out costs and eliminate uncertainties, permitting IT service expenses to grow in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and flyers show how Progent can help you build a protected and robust network foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server.
MS Hyper-V Virtual Server On-site Technical Support
Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain minimal internal network administration and support teams with affordable help from world-class management tools and technical experts. Benefits of the ProSight line of managed services include flat-rate network maintenance expenses, automation of common administrative processes, ongoing absorption of new information technology, smooth transition from legacy systems to current solutions, improved alignment of information technology with business objectives, access to veteran network consultants, and allowing management to concentrate on business issues rather than ever-changing network technology.
Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller solutions.
Progentís non-stop interoffice connectivity and 24x7 network infrastructure consultants can help small companies create zero-downtime Interoffice connectivity via redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks supported by non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice networking.
Progent's webinar training classes offer small businesses the affordability, ease, and versatility of online learning plus the effective pedagogic methods of seasoned instructors who employ advanced technology to reproduce live, participatory classes. Progent offers webinar training for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Project: MS Dynamics business accounting and management information products including MS Dynamics GP (Great Plains); as well as additional top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.
24-Hour Virtual Server Hyper-V Consulting Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Progentís Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your IT system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's Microsoft Exchange Hosting Services offer an enterprise-class data center that features redundant power and cooling systems, round-the-clock site security and operations center, and failover connections to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtualized machines for high uptime, easy expandability, and rapid recovery. Services feature integration with your network, access to handheld computing devices, automated monitoring of performance and network security, spam filtering, patch and service pack management, Contact Center services, per-day data backup, and full messaging management support.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progentís Technical Response Center (TRC) provides low-cost national extended hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer 24x7 phone support and online direct computer connection to isolate and resolve technical problems quickly and economically.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to evolve with your changing business requirements. Progentís Cisco-Premier network consultants support Ciscoís complete line of products aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt productivity.
Progent can help your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller solutions.
Progent's Linux support services provide small businesses and developers support for administering and maintaining Linux computers that coexist with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's certified Office and Office 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless productivity solution that offers fast ROI and promotes improved business results. Progent can assist you to interface Office or Office 365 apps with each other and with additional key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also assist you to fix compatibility problems with different releases of Office desktop and offers customized online training to individual users or teams.
Progent's remote access and smartphone synchronization specialists can assist you to design and deploy secure access solutions for off-site desktops, laptops, and smartphones so they work tightly with your information network, enabling you to improve the efficiency of your remote workers.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can give your business a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Microsoft Hyper-V 3.0 Server Virtualization Consultant
Progent can assist your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid networks that transparently integrate local and cloud-based resources.
Progentís Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and corporate management solution based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP line, provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented design you can license only the functions you currently need, with the option to expand clients and increase capabilities when necessary. Progentís Microsoft Dynamics GP Software support engineers can help you install, customize and manage Microsoft Dynamics GP 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Progent can assist organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to move from an earlier edition of SCVMM or from another virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 ecosystem so you get maximum business value.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, supports the most popular handheld devices, allows single login with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the critical technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this powerful platform.
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and transmit email, examine the Exchange global address list, copy addresses, synchronize appointments, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.
The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, manage and debug firewall solutions built around ASA firewalls with Firepower Services.
Progent has over 10 years of experience integrating, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help your organization to plan, install, support, and repair your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can help your organization to migrate to the latest edition of System Center from a previous release or from another datacenter management platform to provide the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Progentís Wireless Site Survey assists you to design and implement a wireless LAN customized for your environment, offering your business a WLAN that has the reception, performance, capacity, QoS, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.
Progent can help your company to design and execute an efficient transition from a UNIX-powered IT system to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your data and minimize productivity discontinuity by designing an effective migration strategy that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing environment, migration planning and validation, Microsoft Exchange migration services, data and application migration, and server and media transition and consolidation.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, education, and troubleshooting since the platform's original release. Progent can provide top-tier expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, test, and implement an efficient upgrade from a an outdated release of GP to the current version of Dynamics GP.