Progent can provide the temporary assistance of a veteran Chief Information Officer who can provide strategic direction to help your company select and maintain network solutions to meet your current needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer services provide economic advantages to companies trying to maximize the benefits from their IT expenditures but who are unable or hesitant to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to provide unbiased recommendations as well as expert technical support for creating IT solutions that match the special requirements of your organization.
Dynamics GP accounting includes analytics and reporting capabilities that allow you to track all business processes, sales and spending, and market patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
If you want to revamp your corporate web site, build internal websites for applications such as human resources or worker training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's consultants can also show you how to build and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.
Progent's Microsoft and Cisco authorized experts offer several ways to help medium-size and large companies create an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations analyze the numerous top level Help Desk application programs available and determine what packages might be excessively expensive, miss key features, or align badly with your organization's corporate culture. Progent also offers short-term staffing for organizations who want to augment their in-house Help Desk staff for special tasks or to substitute for vacationing or indisposed workers.
Cisco's security and remote connection products for small organizations provide a full range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your business objectives.
Progent's Microsoft-certified experts can provide a range of consulting services to help organizations of any size to install, administer, and troubleshoot environments that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to design and configure testing labs to assess Windows 8.1 and plan and manage Windows 8.1 deployment projects following industry best practices.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or on-premises expertise to assist companies to migrate efficiently to an advanced unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the forefront of IT service, executing a broad range of IT tasks for an extensive mix of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support staff. This ensures that you get not only expert IT capability, but also a consultant with proven methods for applying technical knowledge to repair actual network problems quickly.
Progent offers small organizations two low-cost security evaluation packages that include, for a set fee, remotely managed inventory scans of your network security profile which are analyzed by expert information security specialists who interpret the results of the remote scan, present unbiased summaries of your existing network security, and make suggestions for improvements. Progent offers two complementary security inventory packages for external and internal security testing that are priced to fit the budgets of small businesses while delivering enterprise-class evaluations of your network's vulnerability to assault.
Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can get a degree of protection that was once limited to large enterprises. Progent can provide several RMM solutions available as economical services designed to help you to identify and resolve a most network problems before they can hurt your business.
Progentís Cisco-Premier technology consultants offer experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progentís network experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Microsoft Windows Server 2008 represents an important step forward in making information systems more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide an improved platform for web publishing. Progent can help your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering consulting, technical support, education, staffing, monitoring, and security engineering services.
Progent can assist you in any and all phases of your upgrade to Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your VMs, databases and log files; setting up HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can provide economical online access to engineers skilled in a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers expertise for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to deploy, enhance, or maintain backup systems for a range of environments such as on-premises, edge to datacenter, cloud, or hybrid.
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to move from a legacy edition of SCVMM or from a third-party management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment so you realize the highest possible return on investment.
Progent offers three essential types of Help Desk services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your clients easy access to a dependable technical resource with extensive experience delivering phone support and online troubleshooting for networks based on Microsoft products. Progent's focus is on earning the support Call Center a respected image as a key contributor to business productivity. Progent's target is to fix rather than simply record problems.
Progent's veteran group of IT consultants and subject matter experts have extensive background delivering online and onsite assistance for organizations of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the breadth of know-how to solve network problems that involve numerous manufacturers and that entail a mix of older and up-to-date technology. Progent provides affordable online expertise to assist you with any facet of planning, configuring, managing and maintaining your BYOD solution. Progent can provide occasional support to help you to resolve especially challenging technical issues, or Progent can provide comprehensive project management services to ensure that you finish strategic network initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one training to help you manage and operate Android phones securely and productively.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progentís Microsoft-premier engineers can help you to enhance your workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of migrating to 64-bit PC desktop computing, plan an affordable upgrade strategy that reduces operational disruptions, and deliver inexpensive, professional remote help to aid you to install 64-bit desktop operating systems and application software on your current hardware.
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can streamline system management, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the obstacles associated with moving to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
Progent's Solaris platform support experts provide small and mid-size businesses and developers help with administering and maintaining Sun Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise provides you with an easy one-stop source to help you create and manage a protected and robust mixed-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health reporting, enables secure self service, and offers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help you with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows safe self service, and delivers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any facet of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progentís fault tolerant network experts provide non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice access, non-stop Internet connection design, non-stop data center services, and other fault-tolerant operations support to help your company configure a non-stop network for strategic applications. Progent has the experience to develop economical, non-stop networks by deploying the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a fully mirrored Internet connection and efficient network load balancing.
Progent can help you prepare and implement a smooth move to Dynamics GP so that you preserve your data, improve your protection, modernize your analytics, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.
Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco Video Interop Server. Progent's certified information security experts can help you create and validate a security environment for your Skype for Business deployment that meets government and industry requirements.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
Progent's Check Point firewall experts can help you plan, integrate, and administer firewall environments that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you support older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support to help your company to maintain and troubleshoot your current Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter.
System Center Configuration Manager automates application and device provisioning and updating, streamlines compliance settings management, inventories network assets, protects against company data leakage, performs health monitoring, allows secure self service, and offers a common point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, installing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
Progent's Cisco-Certified network engineers can assist you to run Cisco's network management utilities alongside a variety of specialized third-party applications to build a comprehensive network management solution to keep your environment operating smoothly, fully utilize limited resources, guard your data, recover rapidly from device breakdown or malicious attacks, and enable you to expand or reassign valuable resources sensibly and economically as your company evolves.
The Contact Center support delivery structure used by Progent gives small businesses an effective option to dependence on freelance service individuals by offering broad technical knowledge shared by multiple engineering teams, optional round-the-clock access to emergency help, escalation capability to world-class engineers for handling the most intractable problems, support consistency and dependability, prompt follow-up overseen by seasoned IT service managers, a selection of easy-to-use techniques for requesting service jobs, plus excellent progress transparency enabled by ticket tracking and available through a web-based portal.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Nagios and MRTG are useful, free monitoring utilities that run on Linux and can be deployed to monitor UNIX networks, Windows networks, or mixed-OS networks where Linux and MS Windows run side by side. Nagios allows network support engineers to monitor network services including SMTP, HTTP, FTP, and PING. MRTG permits you to graph the bandwidth in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring engineers can assist you to use both these programs to tune and repair your computer network.
Progent's certified Windows Server 2003 engineers offer network help and IT consulting for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, administration, and maintenance services include network planning, deployment, project management, in-person and remote technical support and repair, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.
Windows Hyper-V 2016 incorporates core features first developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and execute a non-disruptive upgrade plan, train your IT management and support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
24/7 Support Outsourcing Microsoft Hyper-V Virtual Machines
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your current Windows 2K Servers and can simplify network administration, offer technical support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot programs to eliminate the obstacles involved with moving to Windows Server 2003 by identifying possible hardware and software compatibility issues.
Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a complete range of easy-to-administer protection products to help you protect your entire network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your corporate objectives.
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad selection of affordable remote consulting services to help your organization to manage your legacy Microsoft Word solution or assist you to upgrade to a newer version of Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Word, integrating Word with other Office apps like Excel and Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone synchronization, and online training tailored for individuals or groups.
Even if your company has a minimal network services group and a limited IT budget, your information network can still feature the same high availability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical network applications and servers operating.
Progent provides nationwide online technical support and consulting services for companies who run environments based on variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Remote technical support provides maximum return for your IT budget by protecting client efficiency and shortening the time billed for computer repair services. Sophisticated remote support utilities and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In most of cases your IT issues can be remediated over the phone or through a mix of telephone help and online access. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security specialists to help with the toughest network problems.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based on mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the background to finish your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.
MS Office Communications Server delivers IM and Real Presence as part of an extensible, world-class package offering advanced protection, seamless compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property protection. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support and mediation help for your Office Communications Server 2007 deployment and can help you to assess the advantages of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient migration that will add business value to your information network
Progent offers small and medium size companies professional consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and select the right technologies from a variety of suppliers to support your security objectives while sticking within your budget restraints.
Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to create a software foundation that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Progent offers two ultra-affordable service packages intended to enable small companies to get an independent network security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, an engineer runs a comprehensive test of your network from beyond your company firewall to uncover possible risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from an authorized computer within your company firewall to uncover vulnerabilities to internal assaults. Both security inventory packages are set up and executed from a secured remote site.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progentís IT outsourcing packages offer affordable network support for small businesses. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can reduce costs and minimize risks, permitting IT service budgets to increase in a more linear and manageable fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust network architecture for your vital business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Nexus series switches are engineered to deliver the throughput, expandability, availability, cloud readiness, capacity, data protection and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and on-premises support services to assist your IT staff to design an optimal network architecture, set up pilot environments to validate your network design, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability evaluations, set up advanced monitoring, fully utilize network resources through virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful high-availability (HA) features available for Nexus switches. Progent can also help you to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus platforms.
Progent's Meraki Wi-Fi AP experts provide remote and onsite support to assist organizations of all sizes to plan, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same access, performance, security compliance, ease of management and uptime for wired and wireless users irrespective of their location or computing device.
Progent offers affordable remote consulting to assist your business to design, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers online or onsite training to help manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the strategic value of your information network.
Progent can assist small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
Even if your business has a minimal computer services staff and a limited IT budget, your information system can still have the same high reliability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the latest network management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical network applications and servers operating.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi devices running on multiple sites with any number of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi consultants who can help you to assess the benefits of UniFi products for your business and help you to design, deploy, manage, and maintain your UniFi ecosystem.
Progentís team of expert software programmers, relational database architects, and program managers can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by providing relational database architects and software programmers skilled in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can assist businesses to build, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based on proven virtualization architectures that enable small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's complete family of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably following leading practices.
Network monitoring ordinarily entails tracking a networkís resource usage to help identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux and can be deployed to observe multi-OS environments where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these tools to optimize and repair your network. Progent's UNIX support services offer small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.
Even if your company has a minimal network support group and a modest technology budget, your information network can still have the same high availability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT professionals, the latest network management products for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and servers operating.