For business networks located within the state of Iowa, Progent's Microsoft and Cisco authorized technical experts can deliver online assistance and remote troubleshooting to solve your network systems problems quickly and affordably. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to diagnose and resolve network problems while avoiding the expense and delays normally associated with on-site technical service dispatches.
If your Iowa company is located beyond the larger metro areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network support choices may be limited in skills, or unavailable during a crisis. This results in a office network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progent’s group of network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical projects for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but a professional with proven methods for applying those skills to deliver excellent network solutions.
IT Consulting for Local Governments and School Districts
Progent has extensive experience delivering a broad range of remote IT support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has provided IT solutions to organizations in all 50 states. Progent's online information technology support for local governments saves travel costs and solves issues faster than onsite service calls.
Online Education for Popular Desktop Applications
Progent provides live online classes for popular productivity software. Progent's Webinar training covers areas that include Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA development, PowerPoint co-editing, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Online training provides the benefits of traditional classroom sessions, including immediate interaction between clients and trainers, but avoids the expenses of transportation and the challenge of attempting to synchronize the availability of many trainees.
MS Project Server Integration
Progent's Microsoft Project Server and Project Online consultants offer comprehensive online and onsite support for Project Server and for all Microsoft products that work closely with Project Server. Consulting support services provided by Progent include Microsoft Project Professional set up, SharePoint 2013 planning and configuration, SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel development, and PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE consultants to assist you to optimize your infrastructure to support local, branch office, at-home, and mobile workers so that they can utilize Project Server to collaborate securely and productively. Progent's certified network security engineers can assist you to adopt and enforce security policies that safeguard important business data without disrupting the productive sharing of legitimate information.
ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing and service organizations to manage supply chains and streamline critical business processes to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that spans from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team offer world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver maximum availability, data security, and disaster recovery.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi professionals who can assist you to assess the benefits of UniFi technology for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection solution utilizes cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to manage the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Learn about the entire ProSight suite of value-priced network monitoring and management services for small and mid-size organizations.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's skills to design, implement, and support IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to assist your company to create and carry out a risk management strategy that follows industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller products. Progent offers expertise for both physical and software-based Wi-Fi controllers and can assist you to decide which version makes sense for your Wi-Fi solution. For Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller support.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-qualified network security experts can help organizations of all sizes with any aspect of information system security. Progent can implement efficient cybersecurity systems that protect a small office from modern threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile clients sharing network resources distributed across multiple physical sites and various clouds.
Linux Support Services and Windows/Linux Integration
If your organization's network mixes Linux technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist for easy administration, transparent data exchange, fault tolerance, high performance, and integrated security. If you are creating Linux applications within an environment that includes Windows-based servers, desktops, and applications, Progent can provide comprehensive support outsourcing that frees you to concentrate on your area of expertise.
Microsoft Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 experts can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, team, create a corporate-wide security plan, automate network management, help with application development, and build and validate a disaster recovery/business continuity plan. If you are thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to assess the benefits of Windows Server 2016 for your business and plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model.
Microsoft Azure Integration Consulting
Progent's Microsoft Azure cloud planning and integration consultants can assist you with every phase of Azure cloud integration such as requirements analysis, prerequisites assessment, system architecture, pre-production testing, deployment, centralized administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewalls and VPN connections so that your users can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid environment that transparently integrates on-premises datacenters with Azure-based resources.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup software. To find out more, go to Altaro VM Backup Certified Consultants.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for any of the security services covered within the GIAC certification such as auditing network vulnerability, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting security events.
Get in Touch with a Progent Network Support Expert
To learn how to get in touch with a Progent network support expert for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Computer Help.