Iowa Network System Technical Support
for Small and Medium-size Business Information Systems:
Remote Help and Repair
For office networks located throughout the state of Iowa, Progent's Microsoft authorized engineers can provide remote phone support and remote troubleshooting to fix your computer system problems quickly and affordably. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to diagnose and repair IT problems without the high cost and delays normally associated with in-person service visits. If your Iowa business is situated beyond the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby network systems support choices may be limited in expertise, or unavailable during a crisis. This results in a computer network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progent's team of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of clients. This means you get not just the technical competency needed for the task, but an expert with field proven methods for applying those skills to assist with affordable network solutions.
Microsoft Virtual Desktop Support Services
Microsoft's desktop virtualization solutions reduce the work required for IT managers to set up applications so they are consistent across an entire user base, offer the ability to manage access to critical data, and enable quick deployment of new or updated desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services streamlines desktop connectivity, improves responsiveness, tightens data security, unifies management, and provides an almost transparent user experience. Progent's Windows Server 2016 engineers can assist you to assess the strategic advantages of Microsoft's virtual desktop technologies, configure test and on-line deployments, optimize your network architecture to accommodate virtual clients effectively, assess and remediate security issues, and educate your IT managers to utilize best practices to gain a fast ROI from client virtualization.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability either to block or recover rapidly after a ransomware attack. Progent will work with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup system that aligns with your business requirements. For details, visit The ProSight Ransomware Preparedness Report.
Unified CM and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously named CallManager, acts as the heart of Cisco's collaboration solution. Unified CM and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can help with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE networking support, designing Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange and Skype for Business.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Find out more about Progent's ProSight suite of managed services for small and mid-size businesses.
Cisco Firepower NGFW Firewalls Consulting Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern security features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources. For details about Cisco's Firepower line of NGFWs Firewalls, visit Firepower Series firewalls integration experts.
NetDocs Consulting Support
NetDocuments is a cloud-based document management system (DMS) designed for law practices. Progent can provide the services of NetDocs specialists who can provide high-level guidance to help your organization to design, deploy, manage, tune, or troubleshoot a DMS environment powered by NetDocuments. For details about Progent's consulting services for NetDocuments, refer to NetDocs DMS expert support.
Consulting and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consulting experts have extensive experience designing, implementing, optimizing and tuning SCOM solutions and offer organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to maintain your current SCOM deployment and resolve serious issues uncovered by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to help your organization to migrate smoothly from Operations Manager 2016 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
Planning, Deployment and Support Expertise for System Center 2012
Progent's System Center consultants have more than a decade of background deploying, supporting and fixing the key platforms included with Microsoft System Center and can assist your organization to plan, install, support, and repair your Microsoft System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent also offers System Center 2016 migration consulting to assist you to transition to a newer version of Microsoft System Center. In addition, Progent can help you to upgrade to more modern releases of System Center including System Center 2019 and System Center 2022.
Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a unified voice messaging system that facilitates collaboration by providing flexible set of options for retrieving voice messages within an environment that is easy to implement and manage. Cisco Unity Connection lets you access and manage voice messages from your email inbox, web browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in select Cisco ISR routers, offers affordable voicemail, unified messaging, IVR, and automated-attendant functions for small to medium businesses and enterprise satellite offices with as many as 500 voice mailboxes. Progent's Cisco-certified CCIE network consultants can provide Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your voice messaging solution continues to deliver significant business advantage.
64-bit Processing Migration Support Services
Progent’s 64-bit migration support specialists can assist you to enhance your application servers and workstations affordably from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit computing, plan an economical upgrade process that reduces business disruptions, and deliver responsive remote help to assist you to install 64-bit software and application software on your current hardware. Progent's Microsoft-premier engineers can assist your company to integrate the 64-bit editions of Microsoft platforms such as Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to help you to design, integrate, manage and repair a BDR system based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.
Cisco Catalyst 9100 Line of 802.11ax APs Consulting
Progent's Cisco Catalyst Wi-Fi 6 and 6E Wireless Access Point consultants offer economical online and onsite help for Catalyst next-generation Wi-Fi 6 and 6E wireless access points. To find out more about Progent's consulting services for Cisco's Catalyst 9100 Family of 802.11ax APs, refer to Catalyst 9100 Wi-Fi 6 and 6E access points solution planning, deployment, and troubleshooting consulting.
Talk to a Progent Network Consultant
To find out how to get in touch with a Progent computer consultant for online or onsite expertise, phone
An index of content::
certificate expiration management Consulting Services
Consultancy ProSight IT documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
System Center 2016 and Exchange Online Integration Remote Support
Microsoft Certified Expert System Center 2016 Operations Manager Professional
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and fixing Microsoft SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012.
IT Services Remote Workforce Data Protection
At Home Workforce Data Protection Computer Engineer
Progent can help small and medium-size organization to plan, install, validate and maintain data protection systems for telecommuters.
Immediate Microsoft SQL 2008 Remote Support
Microsoft SQL 2008 On-site Support
SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and using enterprise information and analytical applications in environments ranging from mobile devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Computer Consultancy Firm Small and Midsize Business
Small Office IT Consultants
Progent's Microsoft and Cisco premier network consultants offer advanced support for a broad range of technologies and can deliver that assistance remotely anywhere in the U.S. or in person in select cities across the country and anywhere in . Progent offers online help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex network issues, plus the assistance of CISA-qualified security engineers to handle complex security design and problem solving. Progent has provided online network support to businesses in every state in the United States.
Data Protection Manager 2016 ReFS Computer Engineer
Data Protection Manager 2016 Security and Compliance Support and Integration
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware backup for key platforms such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, implement, manage, and repair an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide as-needed expertise to resolve challenging issues or deliver end-to-end project management services to make sure you finish your SCDPM 2016 initiative on time and on budget.
Consulting Enterprise hybrid cloud solutions
Microsoft and Cisco Specialists Microsoft Azure enterprise hybrid cloud solutions
Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid architectures that utilize local resources as well as one or more public cloud services. To help you to incorporate public clouds with networks, Progent offers a range of public cloud integration services such as Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
IT Services for Network Service Firms Help and Support
Technical Consultant IT Services for Network Service Providers
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a seamless arm of your IT consulting staff.
Macintosh OSX Online Support
OS X Online Technical Support
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud services. For computer environments based solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and supporting a network environment that is available, safe, efficient and aligned with your organization's business goals.
Amazon Marketplace Web Service Coding
Amazon MWS Development Firm
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Windows Server 2022 Storage Replica Support
Windows Server 2022 Clusters Sets Online Technical Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
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