For small office computer networks located in the state ofIowa, Progent's Microsoft and Cisco authorized professionals can provide online assistance and remote troubleshooting to solve your network systems troubles quickly and affordably. Progent has acquired world-class expertise, sophisticated tools, and support databases to troubleshoot and resolve computer network problems while avoiding the cost and delays associated with onsite service calls.

If yourIowasmall business is situated beyond the larger metropolitan areas such asDes Moines, Cedar Rapids, Davenport, or Sioux City, your nearby computer network support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís team of expert network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a large variety of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the task, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.

Progent's Integration and Development Services for SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security, uptime, BOYD support, and built-in BI. New features include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite support to assist organizations of all sizes to plan, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV offers powerful innovations including Personalized Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting professionals offer software development, configuration and debugging support to help you to take advantage of MS Dynamics NAV. Progentís consultants can help you to integrate MS Dynamics NAV to additional systems and programs. In addition, Progent can assist you to create and utilize databases so you can improve your knowledge of your business, acquire additional customers, refine your marketing campaigns, and form productive partnerships.

Broad Expertise in Microsoft's Leading Server Solutions
Progent's team of computer network consulting experts can assist large organizations to plan, set up, and support major rollouts of key Microsoft technology by providing services like Active Directory configuration, MS Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 configuration, Skype for Business planning and deployment support and Microsoft Lync Server management, plus Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has helped some of the world's biggest companies to integrate solutions based on Microsoft servers and offers branch office technical assistance for enterprises with branch offices in or major cities across the United States.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the knowledge of computer security professionals. GIAC certifications are recognized by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the network security services addressed under GIAC accreditation including evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

Immediate Assistance for Urgent Problems
With Progentís urgent online network troubleshooting services, you can get immediate support for issues that are causing network disruption. Online support does away with the lengthy delay and higher cost associated with on-site network support. For ordinary IT management work, Progentís online support consultants can finish most jobs within a few minutes of receiving a request, instead of requiring your company to live with a problem for hours for on-premises help to show up.

Planning and Migration Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and post-migration technical help.

Help Desk Call Center Support Services for Remote Workers
Progent can provide small and mid-size companies overflow or comprehensive Help Desk support for a remote workforce. To find out about Progent's supplemental or fully outsourced Help Desk Call Center services for an at-home workforce, go to Help Desk Call Center support services for at-home workers.

Progent's Consulting and Development Support for SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services including planning, configuration, administration, troubleshooting, and software development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 investment. In case your organization is already using SQL Server 2014, Progent can assist your company to perform a cost-effective upgrade to SQL Server 2016.

PC and Mobile Device Centralized Configuration Management Consulting
Progent can provide Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and installation and Intune consulting to consolidate and streamline the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from a legacy change management solution or help you to modify your current SCCM 2016 environment to accommodate your evolving business requirements.

Contact a Progent Network Support Expert
To learn how you can contact a Progent network support expert for remote or on-premises assistance in #(state), call 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Progent has a long background delivering a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering expert online network support and has delivered IT solutions to organizations in every state. Remote support eliminates travel expenses and resolves issues more quickly than on-premises support.

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    OS X Online Consulting

    Progent's experts offer Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent can also assist you with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For computer environments based solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and able to achieve your company's business goals.

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    Award Winning Consultant Services Linux, Windows

    If your business computer system combines Linux technology with Windows, Progent can help you to integrate your servers into a cohesive network that allows all your operating systems to coexist for easy management, seamless dataflow, high dependability, superior performance, and strong security. Progent's UNIX/Linux and Microsoft Windows integration support services include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical support and repair, in-person technical support, and Helpdesk services.

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    Network Consultants Teleworkers Cloud Integration

    Progent can assist small and medium-size businesses to set up their at-home workers with reliable access to cloud resources.

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    Immediate Consultant SCOM Management Packs

    Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.

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    Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more effectively, transforming raw data into useful understanding of your company and customers.

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    Engineer Small Business Managed Services

    Progent's ProSight family of managed IT services are geared to provide organizations who maintain minimal internal network support staffs with low-cost help from enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight line of managed IT services include flat-rate IT management costs, automation of common management processes, ongoing absorption of the latest information technology, smooth migration from older systems to modern solutions, improved fit between information technology with strategic goals, access to veteran network consultants, and allowing management to concentrate on business issues instead of ever-changing network technology.

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    Progent's Cisco-certified CCIE networking consultants can help organization to configure, manage, update, tune and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from legacy appliances to modern devices.

  • Internet Connection Professionals Internet Connection Services
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  • SQL Server 2017 OLTP Help and Support
    SQL Server 2017 R Services Support and Integration

    Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help you to plan and carry out a smooth migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from as-needed architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on time and within budget.

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    Progent's ProSight family of managed services are intended to provide businesses who have minimal internal network administration and support teams with low-cost help from enterprise-class management tools and technical expertise. Advantages of the ProSight catalog of managed services include predictable network maintenance costs, smart automation of routine management processes, continual adoption of the latest information technology, smooth transition from legacy systems to current solutions, close alignment of information technology with strategic goals, access to veteran network consultants, and freeing up management to focus on business issues instead of ever-changing computer technology.

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    Consultant Services Virtual Server Private Cloud Hosting

    Progentís private cloud hosting enables small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progentís private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and operation of computer equipment and data center facilities while benefiting the highest levels of system availability and physical security.

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    Nexus switches are designed to deliver the speed, expandability, availability, virtualization support, capacity, data protection and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite support expertise to help your IT staff to plan an efficient network topology, build pilot environments to validate your network design, install and configure Nexus switches, define and enforce effective policies, run security and compliance assessments, set up advanced monitoring and alert systems, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and take advantage of the powerful high-availability (HA) features available for Nexus products. Progent can also assist your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

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    Office 365 is Microsoft's expanding family of productivity applications and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of product bundles intended for markets from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can help you to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.

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    Colocation data centers make it possible for companies to share enterprise-class data centers for housing network equipment that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation program such as choosing and migrating to a colocation facility, designing network topology, specifying required equipment, on-site and remote maintenance, setting up online system management, and training your support staff.

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    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information.

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    Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are on the move within campus, warehouse, retail or other venues where IT management requires user endpoints that offer more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that IT teams set up and optimize many components of your wireless environment such as access points, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer remote and onsite assistance to help you create and administer a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

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    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information.

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    Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange 2010 and delivers important new features plus a revamped structure. These improvements affect vital facets of IT like manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Exchange 2013, create an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management services for Exchange 2013.

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