For business computer networks located throughout the state of Iowa, Progent's Microsoft authorized consultants can provide phone assistance and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has developed enterprise-level skills, advanced software tools, and support databases to diagnose and fix computer network problems while avoiding the high cost and delays associated with onsite technical service dispatches.

If your Iowa company is situated beyond the larger urban areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís group of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a broad range of customers. This means you get not just the technical know how needed for the job, but an expert with field proven methods for applying those skills to assist with efficient network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants offer world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for managing private and public cloud and hybrid cloud environments that provide maximum availability, data security, and application mobility.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of IT outsourcing and co-sourcing services to help companies of all sizes to maintain, administer, and repair environments that include desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration support.

Juniper and NetScreen Consulting
Progent's Juniper Networks-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to help your business to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage networks that incorporate a mix of Juniper's software platforms.

Oracle Database Administration Services and Application Development
Progent offers online access to an Oracle certified consultant for Oracle DBA services or an Oracle software developer. Progent can help your business to create efficient solutions for critical Oracle database administration activities such as database tuning, backup and restore strategies, and information protection, or train your IT personnel how to use industry leading practices for simplifying various management tasks. Progent can in addition offer the services of a PL/SQL programmer to assist you to build, tune, troubleshoot, or port Oracle-based programs that can range from business reports to data-driven web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune current SQL programs by utilizing Oracle's SQL Tuning Advisor.

Wireless Site Survey
Progentís Wireless Site Survey helps you to plan and install a WiFi network adapted to your facilities, providing your business a wireless solution that delivers the coverage, speed, load-handling capability, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes physical inspection, RF and data protection audits of your current wireless network, analysis of your buildingís floor plans, testing for RF contention, RF propagation modeling, identification of optimum locations for customer-specified Wireless Access Points such as Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing a new WLAN.

Apple macOS and OS X Support Services
Progent's consultants offer Mac users a variety of IT services such as online Apple macOS and OS X desktop help, help with Mac software, Outlook for Mac and Exchange expertise, Apple macOS and OS X security and connectivity engineering, co-existence between Apple macOS and OS X and Windows environments, and individual training. For computer networks based exclusively on Mac or for environments that utilize a combination of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and depth to deal with the challenge of architecting, configuring, and supporting a network infrastructure that is dependable, protected, fast, and aligned with your business objectives.

Virtualization Support
Virtual compute, storage and networking technologies allow businesses to optimize resource utilization, streamline network administration, and enhance application continuity and data protection. operate multiple virtual machines on one physical computer. Typical usage scenarios for virtualization include hardware consolidation, low-cost hosts for programs that require outdated OS software, and affordable segregation of application development or pilot environments from production systems. Progent's virtualization technology engineers can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Hyper-V Virtualization consulting, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer assistance. Progent can deploy virtual servers to maximize performance, fault tolerance and manageability while at the same time lowering costs; suggest and verify disaster recovery plans that minimize productivity loss in the event of a major failure; and provide ongoing maintenance, troubleshooting, and engineering services as virtualization technology advances.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or on-premises support to help organizations of any size to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for the products, technologies and services that go into building a cohesive Jabber solution including Cisco network devicesand management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

Migration Consulting Support for Windows 10
Progent's Windows Windows 10 planning and migration experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, data and identity security, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and post-migration consulting support.

Talk to a Progent Computer Support Expert
To find out how you can access a Progent network support expert for online or on-premises help in , call 1-800-993-9400 or go to Online Computer Support.