For small company networks located throughout the state of Iowa, Progent's Microsoft qualified technical experts can provide phone support and remote troubleshooting to repair your computer network issues quickly and cost effectively. Progent has developed top-notch expertise, advanced software tools, and support databases to troubleshoot and repair IT problems without the high cost and time delays associated with onsite service calls.
If your Iowa organization is situated beyond the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your nearby computer network support choices may be limited in skills, or not available during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a extensive range of customers. This means you get not only the technical competency needed for the job, but an expert with field proven methods for applying those skills to assist with efficient network solutions.
PC Desktop Consulting and Support Services
Progent can deliver a wide array of cost-effective consulting and support services to help you business to install, integrate, repair, and administer desktop PCs and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 migration consulting, Microsoft Windows 8.1 configuration and support, Microsoft Windows 7 technical support, MS Office and Office 365 integration, and 64-bit operating system expertise.
Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV offers several new features such as specialized Role Centers, enhanced management information and reporting options, and advanced workflow support. Progent's Dynamics NAV consulting professionals can provide software development, integration and troubleshooting support to help your company to take advantage of MS Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV ERP software to additional services and applications. In addition, Progent can assist you to create and utilize databases so you can improve your knowledge of your business, attract additional customers, refine your marketing campaigns, and build productive partnerships.
SharePoint 2019 Configuration and Development Expertise
SharePoint 2019 incorporates much of the modern look and feel of cloud-hosted SharePoint Online, providing a crossover release that bridges the classic UI of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a seamless information management solution. To learn more, see SharePoint 2019 Server and SharePoint Online services.
Android Phone and Tablet Integration
Progent's Android phone and tablet integration consulting services have extensive experience providing online and on-premises support for organizations of any size who need to incorporate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent offers the range of know-how to solve technical issues that involve multiple vendors and that represent a combination of older and up-to-date technology. Progent offers affordable online technical support to help you with any stage of designing, deploying, managing and maintaining your BYOD environment. Progent can provide as-needed technical support to help you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual classes to help you manage and use Android phones efficiently.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers convenient, immediate, and affordable access to Registered Cisco CCIE consultants. CCIEs are recognized networking gurus who are awarded this top-level classification only through intense testing by Cisco. CCIEs are able to handle even the most complicated issues surrounding network architecture, implementation, repair, and service. Progentís CCIE experts work closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and devising workarounds or obtaining patches to correct problems. Progent offers fast contact with a CCIE by telephone so that you can get immediate help for tough network problems that are impacting business efficiency but are outside the scope of your local network service resources.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and Cisco CUBE configuration experts can help you to design, deploy, manage, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable remote or onsite expertise to assist companies to move smoothly to an advanced unified communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Microsoft Office Access Software Programming
Progent's Microsoft Access developers and consultants can provide economical remote consulting services for all releases of Office Access including desktop and browser-based versions and can provide advanced support for application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Office Access programming and database administration.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
System Center Data Protection Manager (SCDPM) Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size businesses automatic backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for key workloads such as Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to plan, deploy, administer, and repair an enterprise-wide backup/restore solution powered by DPM 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to help you through challenging issues or provide end-to-end project management support to help you complete your SCDPM 2016 deployment on time and within your budget.
Windows Server 2012 R2 Integration Support
Progent's certified Windows Server 2012 support experts can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support, team, create an enterprise-wide security strategy, automate network administration, help with application development, and generate and test a DR/BC plan. If you are considering migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can assist you to evaluate the benefits of Windows Server 2016 for your environment and plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.
After-hours Remote Support
Progent's affordable extended hours remote technical support program provides companies 24x7 availability of online support from Progent's TRC. Support services available outside normal work hours include resolving problems with Windows server products, MS Windows desktop troubleshooting, help with Microsoft Office applications, network and system backup/restore, and basic routing and switching help for Cisco technology.
Talk to a Progent Computer Support Expert
To find out how to access a Progent network support expert for online or onsite assistance in #(state), call 1-800-993-9400 or visit Remote Computer Help.