For small company network systems located in the state of Idaho, Progent's Microsoft authorized professionals can provide phone assistance and remote troubleshooting to repair your computer network problems quickly and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support knowledge bases to diagnose and fix IT problems without the high cost and time delays normally associated with on-site technical service visits.

If your Idaho organization is located beyond the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby network support options may be limited in expertise, or unavailable during a crisis. This results in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the task, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.

Some Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the common online Cisco router consulting services available from Progent are configuring domain name, IP addressing, routing maps, NTP, security logon banner and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing tables, and BGP peering; installing current IOS image; setting up and confirming failover; troubleshooting VPN tunnel problems; making a network diagram and documenting router setup; plus policy and business recovery planning.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, configure, administer and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver maximum availability, data security, and application mobility.

IT Consulting for Small Governments and School Districts
Progent has a long background delivering a full-spectrum of remote network support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in providing expert remote IT consulting and has provided IT solutions to clients in every state. Progent's remote network support for local governments saves travel expenses and resolves problems faster than onsite support.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's complete family of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably following leading practices.

Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon AWS planning and integration experts offer affordable remote support to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid networking models that efficiently integrate Amazon AWS services. Progent can provide occasional consulting or Progent can provide comprehensive project management outsourcing to help you migrate smoothly to the Amazon AWS cloud platform.

Affordable Computer Support Solutions
Many small companies utilize flawed metrics when shopping for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate technical background can take many times longer to complete the identical task than a seasoned Information Technology expert. As an example, charging 30% less per hour, but taking three times as long for the same job is hardly a deal. Even worse, a poorly designed or configured IT environment that is unreliable and hard to administer or expand can cost a business many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied businesses throughout the U.S. confirm the effectiveness of Progent's service model and the expertise of Progent's staff of IT professionals.

Consulting and Support Services for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for critical workloads by providing centralized, mixed-platform tracking of physical and virtual infrastructure deployed across local datacenters and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite expertise to help organizations of all sizes to plan, integrate, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist you to migrate to Operations Manager 2016 from older releases or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 environment to incorporate resources hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide selection of affordable remote consulting services to assist you to manage your current Microsoft Office Word solution or help you to upgrade to a current release of Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between different versions of Word, integrating Office Word with other Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone and tablet integration, and online Microsoft Office Word training classes customized for your special requirements.

Planning Help for Microsoft Windows 10
Progent's Windows Windows 10 planning consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and on-premises evaluation and migration services for Windows 10 provided by Progent's experts include ROI estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, telecommuter access, security and compliance, automated provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and post-migration Call Center support services.

Comprehensive Reporting of Services Provided
Progent provides complete and meaningful documentation of all service activity to ensure clients do not feel like a hostage to their IT service organization. Progent sends e-mail accounts of support activity immediately after finishing each service task, and also encloses a hard copy along with monthly billings. Complete network support documentation makes it less risky for customers to move to a different support provider or take on increased service responsibilities in house. Good support reporting also provides IT managers the visibility required to assess the quality of maintenance services and develop more realistic network expense projections.

Contact a Progent Computer Consultant
To see how you can contact a Progent computer consultant for online or onsite support in , phone 1-800-993-9400 or visit Remote Computer Help.