For business computer networks located throughout the state of Idaho, Progent's Microsoft and Cisco authorized consultants can deliver phone help and troubleshooting to resolve your network systems problems quickly and affordably. Progent has developed enterprise-level skills, advanced software tools, and support databases to diagnose and repair computer network problems without the high cost and time delays associated with on-site service visits.

If your Idaho company is situated outside of the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby computer network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent’s staff of field proven network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to deliver affordable network solutions.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM certified security management consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of performance that IT security professionals are required to learn. CISM gives executive management the assurance that those who have qualified for their CISM certification possess the background and capability to deliver efficient cybersecurity administration and consulting consulting.

Oracle DBA Support and Application Programming
Progent offers affordable access to an Oracle consultant for Oracle DBA services or an Oracle software developer. Progent can assist you to develop effective solutions for key Oracle database administration activities such as performance tuning, backup and restore processes, and database protection, or train your in-house personnel how to use industry best practices for streamlining major management tasks. Progent can also provide the services of a PL/SQL programmer to assist you to build, tune, enhance, or migrate Oracle applications that can range from business reports to database-powered web commerce sites. Progent offers skill with SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL code using Oracle's SQL Access Advisor.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer expert remote support services to assist organizations of any size to connect their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that support Windows and Linux systems and applications in hybrid network models that seamlessly combine on-premises resources as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service computer support organization such as Progent as opposed to an individual freelance consultant, you are assured timely availability of knowledgeable professionals when you need them. You do not have to be concerned that sickness, training, time off, or conflicting jobs with different clients will leave you without help when you have an emergency.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small company's production servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud hosting options are built upon proven virtualization techniques that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small and mid-size businesses.

Disaster Recovery/Business Continuity Planning Help
Progent offers high-level remote consulting for disaster recovery/business continuity planning, validation, and education to assist you to respond to possible disasters, reduce downtime for your vital IT operations, eliminate data loss, and comply with examiners' letters and business requirements. Progent's business continuity experts can team with your executive and IT support group to perform risk analysis, identify interdependencies, specify human and physical resources needed to operate your organization, determine crucial network functions and define acceptable restoration times, select colocation centers, configure safe remote access capability for key workers, plan notification systems and define duties for personnel, document a complete recovery and test plan, and train management and technical staff to carry the agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can help you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure cloud.

Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from legacy releases of Virtual Machine Manager, develop processes for building and deploying VMs and hosts, design fault-tolerant compute and storage clusters, connect your private cloud resources with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the potential business benefits of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere support.

Network Consulting for Small Governments
Progent has extensive experience providing a full-spectrum of remote IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is among the industry’s pioneers in providing advanced remote IT consulting and has delivered network support to organizations in every state. Progent's online computer support for local governments eliminates travel costs and resolves issues more quickly than on-premises support.

Google Android Smartphone Integration
Progent's Android smartphone and tablet integration consultants have extensive experience providing online and on-premises support for businesses of any size who want to integrate Android phones and tablets into their information networks so that users can work together from virtually anywhere. Progent offers the range of skills to resolve network issues that involve numerous vendors and that entail a combination of older and up-to-date information technology. Progent offers budget-friendly remote expertise to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish major network initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training to help you manage and operate Android phones securely and productively.

Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consulting team can provide efficient remote and onsite services including system design, configuration, management, troubleshooting, and software development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. If your organization is already using SQL Server 2014, Progent can assist you to carry out a cost-effective upgrade to SQL Server 2016.

Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, develop a corporate-wide security plan, automate IT administration, help with creating applications, and generate and validate a DR/BC plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to evaluate the benefits of Windows Server 2016 for your environment and plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

System Center 2016 Integration
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of System Center 2016, expand or optimize your current one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.

Microsoft Dynamics GP (Great Plains) Programming and Support
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud integration, works with popular smart phones and tablets, allows single login with Azure AD, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and hands-on experience to address the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

After-hours Remote Support
Progent's affordable after-hours remote technical support program provides companies 24x7 availability of remote technical support from Progent's Technical Response Center (TRC). Support services offered outside regular business hours include resolving issues with Microsoft servers, MS Windows desktop support, assistance with MS Office programs, network and system backup and restore, and fundamental routing and switching help for Cisco networking products.

Contact a Progent Computer Support Expert
To learn how to contact a Progent network support expert for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.














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