For small company network systems located anywhere in the state of Idaho, Progent's Microsoft and Cisco qualified engineers can provide online help and troubleshooting to resolve your network systems issues fast and cost effectively. Progent has acquired enterprise-grade skills, software utilities, and support databases to identify and fix network problems while avoiding the cost and time delays normally associated with on-site service calls.

If your Idaho company is located outside of the larger urban areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network consultants average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent information assurance consultant. The interview is designed to evaluate your company's preparedness to stop or recover quickly from a ransomware incident. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup/recovery system that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, implement, and maintain information system control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified risk management expert to assist you to develop and execute a risk management strategy that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists can provide Cisco UC540 consulting services to assist you to manage your legacy UC500 VoIP gateway or design and implement an efficient upgrade to a modern IP telephony and voicemail system.

CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Premier security management experts. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of skill that IT security managers are required to learn. CISM gives executive management the confidence that consultants who have qualified for their CISM certification possess the background and capability to deliver efficient cybersecurity management and support services.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and service organizations to simplify complicated supply chains and streamline critical processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Online Training for Desktop Applications
Progent provides live online training for an array of productivity applications. Progent's Online training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA development, Publisher collaboration, Office Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 configuration. Live online education offers all the advantages of traditional classroom seminars, such as immediate communication between clients and teachers, but avoids the costs of travel and the hassle of attempting to synchronize the schedules of many workers.

Remote Support for Windows Server 2008 R2
The sophistication and versatility of Microsoft Windows Server 2008 R2 requires an information technology expert with real-world experience and broad knowledge in designing and building efficient end-to-end business technology environments. The experience of Progent's seasoned Windows Server 2008 experts, with an average of over a decade of background supporting Microsoft-powered technology, assures your success in supporting and managing your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also assist you to evaluate the business value of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that combines local resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional able to help companies in the areas of information systems audit process, information technology administration, systems and infrastructure lifecycle, IT service delivery, safeguarding of information assets, and disaster recovery preparedness.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable runbook for restoring applications and services quickly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and fixes and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, configure, test and administer a disaster recovery solution based on VMware SRM.

Collaborative Approach to Service and Problem Escalation
Computer networks have become ever more sophisticated. At the same time, most small office computer networks integrate software and hardware from many different suppliers. This makes computer integration and maintenance increasingly challenging. It is unfeasible for even the most capable engineer to have deep familiarity in all aspects of computer technology, or broad hands-on experience in the enormous range of products, models, and updates that small companies include in their information systems. Progent follows a team approach to network consulting and relies on subject matter experts to bring in-depth skills when needed to resolve the most intractable technical issues effectively, at the least expense to you.

Microsoft Azure Cloud Integration Consulting Services
Progent's Microsoft Azure cloud planning and integration consultants can help you with any phase of Azure cloud integration such as needs definition, readiness evaluation, solution design, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery strategies, security planning, and compliance validation. Progent can help you to set up and debug firewall appliances and VPN tunnels so your users can safely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid ecosystem that transparently combines physical datacenters with Azure-based resources.

Consulting and Support Expertise for System Center 2012 Operations Manager
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have over a decade of background designing, implementing, optimizing and fixing System Center Operations Manager environments and offer organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and tune Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to help your organization to migrate cost-effectively from Operations Manager 2016 to SCOM 2016.

SQL Server Application Development
Progent's SQL Server application programmers can help you to create and support applications based on Microsoft's SQL Server database platform. Progent adheres to leading lifecycle management practices to build efficient, easy-to-manage SQL Server database applications and is able to team with a customer's management to deliver programs in a timely and cost-effective way. Progent for can help your company to build Microsoft SQL Server solutions by providing a wide range of consulting support services such as functional specs, logical and physical modeling, data integrity, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, reusable schema, replication mechanisms, security and compliance, and fault tolerance.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or visit Remote Network Help.