For small company network systems located anywhere in the state of Idaho, Progent's Microsoft qualified consultants can provide online help and remote troubleshooting to resolve your network problems quickly and affordably. Progent has acquired enterprise-level skills, software tools, and support databases to diagnose and resolve computer network problems while avoiding the expense and time delays normally associated with onsite technical service dispatches.
If your Idaho business is situated outside of the larger urban areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to deliver affordable network solutions.
High-level Project Management Experts
For enterprise project management assistance, Progent can provide access to senior IT experts with decades of experience as IT project managers for application development, business technology deployment, and business process engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These high-level project managers offer advanced management skills to assist enterprise customers to follow best practices to ensure that major projects are successfully completed on time and within budget.
PC Desktop Support Services
Progent can deliver a wide range of cost-effective consulting and support services to assist your business to install, configure, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 planning assistance, Windows 8.1 integration, Microsoft Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit operating system upgrades.
Remote Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class online technical support for Windows and Cisco-based systems anywhere in the U.S. Progent's certified professionals have the expertise to assist you to troubleshoot and resolve complex network problems quickly and affordably. The scope of technical expertise represented by Progent's team of consultants allows them to escalate even the most challenging problems to the right subject matter experts as required. Whether you require occasional phone support and remote repair or continuing availability of a Help Desk Call Center, Progent's engineers can provide your company with enterprise-level support without the high cost and administrative overhead of running a big internal IT organization.
Oracle Database Administration Services and Software Development
Progent offers affordable access to an Oracle consultant for Oracle database administration services or an Oracle application developer. Progent can assist your business to create effective solutions for critical Oracle database administration activities including performance tuning, backup/recovery strategies, and database security, or mentor your in-house staff how to use industry best practices for simplifying major administration tasks. Progent can in addition provide the services of a PL/SQL programmer to help you to design, test, troubleshoot, or migrate Oracle applications that can vary from forms to data-driven web commerce sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs using Oracle's SQL Access Advisor.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, performs network health monitoring, enables secure self service, and offers a single point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Microsoft SharePoint Support Services
Progent's Microsoft-authorized SharePoint Server 2013 developers, SharePoint Server 2010 developers and Microsoft SharePoint Server 2007 experts can show you how to rationalize the economic justification for deploying the current release of Microsoft SharePoint, consult with you on the appropriate edition of SharePoint Server for your circumstances, offer setup and deployment services, assist you to set up MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint, design a comprehensive security strategy that encompasses portal solutions, and provide troubleshooting and Helpdesk services.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for all of the network security disciplines addressed within the GIAC certification such as auditing network vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting security incidents.
Affordable Network Support Solutions
Many small companies utilize poor metrics when shopping for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate technical background can take several times longer to complete the identical task than an experienced Information Technology professional. For example, billing a third less per hour, but taking three times as long for the same task is not a bargain. Even worse, a poorly designed or configured IT infrastructure that is undependable and hard to administer or upgrade can cost a business many times more than its setup price due to lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the efficiency of Progent's support model and the technical capability of Progent's team of engineers.
VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Cisco Wireless IP Phone Integration
Integration of Cisco's wireless IP phones usually requires that IT teams configure and fine tune many key pieces of your wireless environment including wireless access points, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration consultants offer remote and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
PC and Mobile Device Unified Configuration Management Support
Progent can provide Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager planning and deployment and Intune expertise to consolidate and streamline the management of your PCs along with your web-facing mobile devices. Progent can assist you to upgrade smoothly to SCCM 2016 from a legacy device management platform or assist you to enhance your existing SCCM 2016 environment to support your changing business requirements.
Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set built into the most recent versions of Windows Server is dramatically redesigned to streamline the deployment, configuration, and administration of server clusters and to offer improved levels of network dependability, security, efficiency, and flexibility. New or improved capabilities include cluster verification, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum structure, fewer failure points, more storage and memory capacity, enhancements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster experts can assist your company assess the advantages of Windows clustering, plan and execute a deployment, train your IT personnel to manage your cluster environment, provide ongoing consulting and technical help services, and produce and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery consultants can assist you you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.
Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Help.