For office networks located throughout the state ofIllinois, Progent's Microsoft authorized consultants can provide online help and troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and resolve IT problems while avoiding the expense and time delays associated with in-person service calls.

If yourIllinoissmall business is located beyond the larger metro areas such asChicago, Aurora, Rockford, or Naperville, your local network systems support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical projects for a varied range of customers. This means you get not only the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters located up to 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can help your business to plan, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to prove compliance with industry standards and government requirements.

Microsoft Project Server Expertise
Progent's certified Microsoft Project Server and Project Online consultants can provide comprehensive online and on-premises support for Project Server as well as for all Microsoft products that integrate in conjunction with Microsoft Project Server. Consulting support services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network engineers to assist you to enhance your infrastructure to accommodate local, branch, at-home, and mobile workers so that they can utilize Project Server to collaborate safely and productively. Progent's certified network security experts can help you to adopt and police security workflows that safeguard important project information without interfering with the productive sharing of authorized information.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is intended to assess your company's ability either to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Broad and In-depth Knowledge of Office Networking
Progentís group of over 100 network consultants means clients can take advantage of the leverage of more than 1,000 years of cumulative experience and collective information to fix the most vexing IT problems. Progentís accredited network consultants have the experience to identify solutions fast and implement them affordably.

Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service IT consulting and support organization such as Progent as opposed to an individual freelance consultant, you are ensured timely availability of knowledgeable experts when you require them. You no longer have to worry that illness, training, vacations, or conflicting jobs with different clients will cause you to be with no support during an emergency.

VoIP Solutions Expertise for At-Home Workers
Progent can assist small and mid-size companies to configure IP voice technology to provide their at-home workers the advantage of virtual access to the company phone infrastructure. For details about ways Progent's consultants can assist your at-home workforce to integrate and debug VoIP technology, see VoIP solutions for teleworkers.

Migration Support for Skype for Business
Progent's Microsoft-certified Skype for Business integration experts can provide remote and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server, Exchange, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified data security experts can help you to design and verify a security environment for your Skype for Business solution that meets government and industry requirements. Progent can also help you build a hybrid cloud solution that combines on-premises Microsoft Skype for Business with the cloud platforms Skype for Business Online or Teams.

Expert Wireless Consulting and Support Services
Progent's wireless integration consultants offer broad expertise in the integration and support of wireless networking technology and can assist your IT team to plan, install, administer and repair wireless ecosystems that are compliant, robust, scalable, simple to administer and operate, ready to support your critical applications, and transparently integrated into hybrid cloud networks. Online and on-premises support offered by Progent cover a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

Linux Support and Windows/Linux Integration
If your small business network mixes Linux technology with Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your operating systems to coexist for easy management, seamless data exchange, fault tolerance, high throughput, and integrated security. If you are developing Linux based-software within an environment that incorporates Microsoft-powered servers, desktops, and application software, Progent can provide full-service support outsourcing that allows you to focus on your area of high-value expertise.

Help Desk Sharing Services
Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution based on the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For details, visit Progentís Co-managed Help Desk services.

Talk to a Progent Network Consultant
To learn how to access a Progent computer support expert for remote or on-premises help in #(state), phone 1-800-993-9400 or go to Remote Network Support.



An index of content::

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  • Consultancy CISM Certified Cybersecurity Management
    Consult Certified Cybersecurity Management

    Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that IT security managers are required to learn. It gives executive management the assurance that consultants who have earned their CISM certification have the experience and knowledge to provide effective security administration and support services.

  • Springfield Chicopee Westfield Expertise for Springfield IT Support Organizations Consultants for IT Service Organizations nearby Springfield - Transparent Temporary Support Team Expansion Springfield Holyoke Agawam
  • Springfield Telecommuters Cloud Technology Consulting and Support Services Springfield, MA Remote Workers Consultants nearby Springfield - Cloud Integration Systems Consulting Services Springfield Chicopee Westfield
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  • Supplemental IT Staffing Help Consulting Experts Skokie-Lincolnshire, Illinois Skokie-Deerfield Temporary Staffing Services Consulting Expertise

  • Dynamics GP Integration Manager Consulting
    Design Firms Microsoft Dynamics

    Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you track your business more thoroughly, turning uncooked information into useful insights into your company and customers.

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  • Tech Support SQL Server 2019 Downers Grove Illinois SQL Server 2019 Network Consulting Companies Downers Grove Illinois

  • Microsoft Technical Support Organization
    Microsoft Office Software Outsourcing Consultant

    Progent's pricing policy is to bill for remote support and on-premises help per minute. As a result, you are billed only for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no startup fee and asks no retainer for services provided during regular business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for quick repairs so you will not be forced to permit minor problems to fester.

  • Telecommuters Expertise nearby Springfield - Video Conferencing Systems Assistance Springfield Chicopee Westfield Springfield, MA At Home Workforce Consulting Services nearby Springfield - Video Conferencing Solutions Consulting

  • Lync Server 2013 and Android Consult
    Lync Server 2013 security Consulting

    Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide range of desktop and handheld clients. Progent's certified Lync 2013 experts and system integrators can assist you to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and deliver live online and on-premises training to your management team and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.

  • Teleworkers Assistance near Skokie - Integration Assistance Skokie-Buffalo Grove, IL Skokie Telecommuters Integration Consulting Skokie-Morton Grove

  • 24 Hour 3504 wireless controller Remote Support Services
    2500 Wireless Controller Support

    Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.

  • Teleworkers Consulting Services near Chicago - Management Solutions Guidance Cook County Illinois Chicago Work from Home Employees Chicago Consulting and Support Services - Endpoint Management Systems Consulting Services
  • Teleworkers Consulting and Support Services near Springfield - Network Security Systems Consultants Springfield Massachusetts Springfield, MA Springfield Offsite Workforce Endpoint Security Solutions Consulting Services
  • Teleworkers Springfield Assistance - Help Desk Solutions Expertise Springfield, MA Springfield Telecommuters Help Desk Outsourcing Consulting Hampden County Massachusetts
  • Time Machine and Outlook for Mac Support Services Outlook Web App and Mac Technology Consulting
  • Top IT Consultant Suse Linux, Solaris, UNIX Schaumburg Illinois Redhat Linux, Solaris, UNIX Integration Services Schaumburg-Elgin
  • Top Quality Offsite Workforce Consulting Experts nearby Downers Grove - Management Tools Consultants Downers Grove, IL Downers Grove Remote Workforce Endpoint Management Solutions Assistance Downers Grove-Elmhurst
  • Top Ranked Networking Specialist Cisco Schaumburg-Elgin Cisco Small Business IT Outsourcing Companies Schaumburg-Wheeling
  • Top Ranked SharePoint Network Assessments SharePoint Computer Service Companies Chicago, Aurora, Rockford, IL

  • At Home Employees Cloud Integration Setup and Support
    Information Technology Consulting Remote Workers Cloud Integration

    Progent can assist small and mid-size companies to provision their remote workforce with efficient access to public cloud resources.

  • Top Ranked Springfield Remote Workers Management Tools Consulting and Support Services Remote Workforce Guidance in Springfield - Management Systems Consulting Experts Hampden County Massachusetts
  • Top Rated Downers Grove Work from Home Employees Help Desk Call Center Augmentation Assistance Downers Grove-Bolingbrook, IL Immediate Downers Grove At Home Workers Help Desk Outsourcing Consulting Experts Downers Grove-Bolingbrook
  • Top Rated RIM BlackBerry Outsourced IT Services Downers Grove BlackBerry Wireless Network Specialists Downers Grove, IL
  • Services Illinois
  • UNIX Migration Consultant Migration Consultant Solaris-Windows
  • Ubuntu Linux, Solaris, UNIX Computer Consulting Skokie-Deerfield Suse Linux, Sun Solaris, UNIX Computer Engineer Skokie-Buffalo Grove, IL
  • Unified CM and Exchange IT Consultant Unified CM SIP trunk Outsourcing
  • Urgent Remote Workforce Consulting Services near Skokie - Endpoint Management Systems Consultants Skokie Work at Home Employees Guidance near Skokie - Endpoint Management Systems Guidance
  • Urgent Work at Home Employees Skokie Consulting Experts - Voice/Video Conferencing Solutions Consultants Skokie-Morton Grove Skokie Teleworkers Voice/Video Conferencing Solutions Consulting Services Skokie
  • VMM 2016 Specialists Microsoft Certified Professional SCVMM 2016 Disaster Recovery

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    At Home Employees Endpoint Security Consultant

    Progent can assist small and mid-size organizations to configure endpoint security defense solutions and provide response services needed to support a remote workforce.

  • Wi-Fi VoIP phone integration Information Technology Consulting wireless IP phones and Meraki APs Online Support
  • Windows 8.1 Remote Desktop Expert 24-Hour Windows 8.1 BitLocker Configuration Services
  • Windows Migration Company Chicago, Aurora, Rockford, IL After Hours Windows Networking Company Chicago, IL, Aurora, IL, Rockford, IL, Springfield, IL
  • Windows Security Small Business Networking Naperville Downers Grove York Milton Remote Help Desk Computer Tech

  • Windows 2000 Information Technology Consulting
    Windows Server 2000 Upgrade Consultant

    Progent's certified Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test installations to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying potential hardware and software compatibility problems.

  • Windows Server 2012 R2 Computer Consultation Network Setup Windows Server 2016 Skokie-Lincolnshire, IL
  • Windows Server 2012R2 Configuration Manager On-site Technical Support Online Technical Support Windows Server 2012 R2 Configuration Manager
  • Windows Server 2016 Network Consulting Companies Downers Grove Illinois Technical Support Company Windows Server 2012 Downers Grove
  • Windows Server 2016 Technical Support Firm Schaumburg-Elgin, Illinois Windows Server 2016 Online Technical Support Schaumburg-Elgin
  • Windows Server 2019 High Availability Engineer Windows Server 2019 upgrade IT Consultant
  • Wireless Email System Consulting Services Network Consulting Microsoft Outlook 2000
  • Wireless Network Engineer Activesync Engineer
  • Work at Home Employees Skokie Guidance - Cloud Solutions Expertise Skokie Urgent Skokie At Home Workforce Cloud Technology Consulting Services Skokie-Morton Grove, IL
  • Work at Home Employees Springfield Consulting and Support Services - Collaboration Technology Consulting Springfield, MA 24/7/365 Telecommuters Guidance nearby Springfield - Collaboration Technology Consulting and Support Services Hampden County Massachusetts
  • 24-Hour Illinois Support Team
  • Work from Home Employees Chicago Consulting and Support Services - Call Desk Outsourcing Consulting Cicero, IL Cook County Illinois Work from Home Employees Chicago Guidance - Help Desk Augmentation Consulting Experts

  • Intune and Windows 10 Configuration
    Emergency Intune Remote Support Services

    Progent's Microsoft-certified Intune consultants can assist your organization to understand the business case for utilizing Microsoft Intune for administering your mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define security policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.

  • Work from Home Employees Expertise - Downers Grove - Data Protection Systems Consulting and Support Services Downers Grove, IL At Home Workforce Consulting Experts near Downers Grove - Backup Solutions Consulting and Support Services Downers Grove
  • Work from Home Employees Guidance in Schaumburg - Conferencing Solutions Consulting Experts Schaumburg-Bensenville, Illinois Work at Home Employees Consulting Services - Schaumburg - Conferencing Solutions Guidance Schaumburg-Des Plaines, IL

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