For small business computer networks located within the state of Illinois, Progent's Microsoft and Cisco certified professionals can provide online support and remote troubleshooting to solve your network systems problems quickly and cost effectively. Progent has acquired enterprise-class expertise, software utilities, and support knowledge bases to troubleshoot and fix computer network problems without the high cost and delays associated with on-site technical service visits. If your Illinois business is located outside of the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your nearby network systems support options may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent's staff of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of customers. This means you get not only the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about Progent's ProSight portfolio of managed services for small organizations.

Wide and In-depth Expertise with Office Networking
Progentís group of over 100 computer network experts means customers benefit from the leverage of more than a thousand years of cumulative experience and shared information to resolve the most troublesome IT issues. Progentís certified information technology engineers possess the experience to identify fixes quickly and deliver them affordably.

Progent's Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the QTS Data Center in Sacramento can be used for piloting line-of-business applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT initiatives on schedule.

Rapid and Affordable .NET Software Development Services
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or update .NET apps rapidly and affordably. To learn about the advantages of Progent's .NET application development services, refer to Progent's fast and low-cost .NET software development services.

Microsoft Project Server Integration and Training
Progent's Microsoft Project consultants can provide comprehensive online and onsite support for Microsoft Project Server and Project Online and for Microsoft products that work closely with Microsoft Project. Consulting services offered by Progent include Project Server and Project Professional planning and support, SharePoint Server 2019 design and configuration, SharePoint Server 2016 migration planning and application development, Microsoft SQL Server 2019 migration, Microsoft SQL Server 2017 migration, Microsoft SQL Server 2016 upgrades, Microsoft Exchange 2019 management, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Excel and Microsoft 365 Excel development, and PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to help your company to optimize your infrastructure to support local, branch, home-based, and mobile workers so that they can utilize Project Server to collaborate securely and productively. Progent's security consultants can help your IT team to adopt and enforce security workflows that safeguard sensitive business information without disrupting the efficient sharing of authorized information.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid reputation loss and keep compliant with industry privacy standards and regulatory requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about Progent's complete ProSight portfolio of low-cost network management outsourcing services for small and mid-size businesses.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a prestigious qualification that signifies mastery in IS security auditing. Certified by the American National Standards Institute, the CISA credential has consultants pass a comprehensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to assist businesses in the areas of information systems audit process, IT governance, systems and architecture lifecycle, information technology support, protection of data resources, and business continuity planning.

Dynamics GP (formerly Great Plains) Support
Microsoft Dynamics GP 2015 R2 features a revamped design that enhances cloud integration, works with the most popular handheld devices, permits single login with Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the broad knowledge and hands-on experience to resolve the critical IT and business issues associated with maintaining Dynamics GP 2015 R2 and can assist your organization to design and carry out a smooth migration to the current edition of Microsoft Dynamics GP that will maximize the return on your investment in this mission-critical platform.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

Migration Support for Microsoft Lync 2013
Microsoft Lync Server 2013, renamed Skype for Business Server, is a self-hosted software platform that enables businesses of all sizes to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants can assist your company to manage your legacy Lync environment or plan and carry out an efficient migration to a modern system by providing Microsoft Skype for Business Server expertise. Progent can also advise you how to create a hybrid cloud deployment that integrates on-prem Microsoft Skype for Business Server with Skype for Business Online or with Teams cloud services.

Design, Deployment and Support Services for Microsoft System Center 2012
Progent's Microsoft System Center consultants have more than 15 years of experience configuring, supporting and fixing the key components that make up System Center and can help your organization to design, install, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also offers System Center 2016 migration consulting to assist you to transition to a newer edition of System Center. In addition, Progent can help you to migrate to more current versions of System Center including System Center 2019 and System Center 2022.

Palo Alto Networks Firewall Integration Services
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a modern security environment that extends across your on-premises and cloud assets and protects any user anywhere with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall integration services.

Talk to a Progent Network Support Expert
To see how to access a Progent computer support expert for online or on-premises expertise, call 1-800-993-9400 or go to Remote Network Support.

An index of content::

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