For small company computer networks located within the state of Illinois, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone assistance and troubleshooting to solve your computer system issues quickly and cost effectively. Progent has developed enterprise-level skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix network problems without the cost and delays normally associated with in-person technical service visits.

If your Illinois organization is situated outside of the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your local computer support options may be limited in skills, or not available during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progent’s team of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a extensive range of customers. This means you obtain not just the technical competency needed for the task, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of consulting services to assist companies of all sizes to maintain, administer, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.

SharePoint 2019 Solutions Services
SharePoint 2019 offers the modern experience of SharePoint Online, serving as a crossover release that bridges the classic UI of SharePoint 2016 and the new SharePoint environment. Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite consulting, software development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud resources into a seamless intranet system. To learn more, visit SharePoint 2019 configuration and development consulting.

PC Desktop Consulting and Support Services
Progent offers a broad range of affordable services to help your business to deploy, integrate, repair, and manage workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 10 migration consulting, Microsoft Windows 8.1 expertise, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.

Cisco Firepower NGFW Series Firewalls Consulting Experts
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can assist you to design and carry out an efficient migration to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network ecosystems that include branch offices, data centers, and cloud resources. For details about Cisco's Firepower family of Next Generation Firewalls, visit Firepower firewalls consulting services.

Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, customization, training, and debugging since the product's original release. Progent can provide high-level expertise for updating out of date Dynamics GP ERP systems. Progent can help you to plan, test, and carry out a cost-effective upgrade from a a legacy version of GP to the newest edition of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting.

Planning and Migration Help for SharePoint 2013
Progent has been providing SharePoint support since the initial product was published more than a decade ago, and Progent has the breadth and depth of IT know-how to help businesses of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in individual jobs related to your SharePoint 2013 deployment.

Exchange 2013 Migration Consulting
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect vital areas such as ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can deliver online or onsite expertise to help you administer, optimize and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set incorporated into the most recent releases of Windows Server has been radically re-engineered to streamline the deployment, setup, and administration of clusters and to provide greater levels of network dependability, security, performance, and flexibility. New or improved features include automated cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum models, elimination of failure points, more storage and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified cluster technology consultants can assist your company assess the business benefits of Windows clustering, design and execute a deployment, educate your IT personnel to administer your cluster environment, deliver continuing consulting and technical help services, and create and validate a business continuity procedure. Progent's Windows Server 2016 disaster recovery experts can help you you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.

Planning and Configuration Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can provide Aironet wireless access point planning and deployment consulting and Cisco wireless controller consulting to help you benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the performance for your Wi-Fi LAN while increasing the coverage area.

Active Directory Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of legacy application configuration objects in on-line Active Directory systems, and restoration of unsuccessful installations of AD and AD-integrated software. Progent is also skilled in using advanced Active Directory tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment techniques that address key issues such as Active Directory naming standards, hierarchical structure, IT management structure, use and design of group policy objects, plus security and auditing definitions. Progent can also evaluate the impacts of server and service implementations on capability and speed. Progent can help businesses to plan and implement configurations of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

SharePoint 2016 Migration and Hybrid Integration Support
Microsoft SharePoint 2016, intended for onsite deployments of the SharePoint content management platform, supports integration with SharePoint Online and Office 365 to allow hybrid environments that seamlessly unify on-premises and cloud infrastructure and services. Other enhancements include rapid provisioning with the new MinRole role-based topology installation feature, increased scale, faster performance, tighter cybersecurity, advanced analytics via Power BI support, and a more engaging user experience for collaboration and sharing. Progent's Microsoft-certified consultants can provide economical remote and onsite expertise, software development, and troubleshooting support for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To find out more, see SharePoint Server 2016 Migration and Hybrid Integration Consulting.

Palo Alto Networks PA-Series Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to create a next-generation security solution that spans your data center and cloud-based assets and guards all users anywhere with any endpoint device. To learn more, visit Progent's Palo Alto Networks firewall planning and integration consulting.

Get in Touch with a Progent Computer Consultant
To see how you can access a Progent network consultant for remote or on-premises assistance in , call 1-800-993-9400 or go to Online Network Support.