For office networks located throughout the state ofIllinois, Progent's Microsoft authorized consultants can provide online help and troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and resolve IT problems while avoiding the expense and time delays associated with in-person service calls.
If yourIllinoissmall business is located beyond the larger metro areas such asChicago, Aurora, Rockford, or Naperville, your local network systems support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical projects for a varied range of customers. This means you get not only the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters located up to 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can help your business to plan, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to prove compliance with industry standards and government requirements.
Microsoft Project Server Expertise
Progent's certified Microsoft Project Server and Project Online consultants can provide comprehensive online and on-premises support for Project Server as well as for all Microsoft products that integrate in conjunction with Microsoft Project Server. Consulting support services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network engineers to assist you to enhance your infrastructure to accommodate local, branch, at-home, and mobile workers so that they can utilize Project Server to collaborate safely and productively. Progent's certified network security experts can help you to adopt and police security workflows that safeguard important project information without interfering with the productive sharing of authorized information.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is intended to assess your company's ability either to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.
Broad and In-depth Knowledge of Office Networking
Progentís group of over 100 network consultants means clients can take advantage of the leverage of more than 1,000 years of cumulative experience and collective information to fix the most vexing IT problems. Progentís accredited network consultants have the experience to identify solutions fast and implement them affordably.
Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service IT consulting and support organization such as Progent as opposed to an individual freelance consultant, you are ensured timely availability of knowledgeable experts when you require them. You no longer have to worry that illness, training, vacations, or conflicting jobs with different clients will cause you to be with no support during an emergency.
VoIP Solutions Expertise for At-Home Workers
Progent can assist small and mid-size companies to configure IP voice technology to provide their at-home workers the advantage of virtual access to the company phone infrastructure. For details about ways Progent's consultants can assist your at-home workforce to integrate and debug VoIP technology, see VoIP solutions for teleworkers.
Migration Support for Skype for Business
Progent's Microsoft-certified Skype for Business integration experts can provide remote and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server, Exchange, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified data security experts can help you to design and verify a security environment for your Skype for Business solution that meets government and industry requirements. Progent can also help you build a hybrid cloud solution that combines on-premises Microsoft Skype for Business with the cloud platforms Skype for Business Online or Teams.
Expert Wireless Consulting and Support Services
Progent's wireless integration consultants offer broad expertise in the integration and support of wireless networking technology and can assist your IT team to plan, install, administer and repair wireless ecosystems that are compliant, robust, scalable, simple to administer and operate, ready to support your critical applications, and transparently integrated into hybrid cloud networks. Online and on-premises support offered by Progent cover a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.
Linux Support and Windows/Linux Integration
If your small business network mixes Linux technology with Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your operating systems to coexist for easy management, seamless data exchange, fault tolerance, high throughput, and integrated security. If you are developing Linux based-software within an environment that incorporates Microsoft-powered servers, desktops, and application software, Progent can provide full-service support outsourcing that allows you to focus on your area of high-value expertise.
Help Desk Sharing Services
Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution based on the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For details, visit Progentís Co-managed Help Desk services.
Talk to a Progent Network Consultant
To learn how to access a Progent computer support expert for remote or on-premises help in #(state), phone 1-800-993-9400 or go to Remote Network Support.