For business network systems located anywhere in the state of Illinois, Progent's Microsoft and Cisco certified engineers can deliver phone assistance and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired enterprise-grade skills, software tools, and support knowledge bases to troubleshoot and repair network problems while avoiding the cost and time delays normally associated with onsite service calls.
If your Illinois organization is situated outside of the larger metropolitan areas such as Chicago, Aurora, Rockford, or Naperville, your local computer network support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of customers. This means you get not only the technical expertise needed for the job, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.
Desktop Support Services
Progent offers a broad range of affordable consulting and support services to assist you business to deploy, integrate, troubleshoot, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 planning consulting, Windows 8.1 consulting support, Microsoft Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit computing expertise.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes cutting edge behavior-based analysis tools to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's entire ProSight family of low-cost outsourced network management services for small and mid-size organizations.
Online Consulting for Windows Server 2008 R2
The complexity and integration demands of Windows Server 2008 R2 requires an information technology consultant with hands-on experience and broad knowledge in designing and deploying efficient end-to-end business information networks. The professional experience of Progent's Microsoft-certified Windows Server consultants, averaging over 10 years of background integrating Microsoft-powered solutions, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to assess the benefits of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.
Consulting Services for SCVMM 2012
Progent's SCVMM 2012 consultants can assist businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to migrate from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem so you get maximum business value. Progent also offers SCVMM 2016 migration consulting to assist your organization to design and implement an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of new assurance capabilities, high availability VMM storage options, and other improvements.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent consulting expert has access to the technology and training resources needed to provide the best information technology support possible. Progent's network outsourcing, Help Desk, Office 365 deployment expertise, and application programming services allow small business customers to take advantage of the wide array of knowledge found in the IT departments of big organizations without the high cost and hassle of maintaining a self-sufficient in-house network support group.
Progent's Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a broad range of online support services to assist your organization to plan, program, pilot test, install, manage, and debug applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the latest releases of Excel, integrate Excel with iOS and Google Android mobile devices, and resolve compatibility problems between various versions of Office Excel. Progent offers on-demand support to clients looking for a fast solution to a specific issue associated with Excel and Progent also offers comprehensive project management support for migrating or developing line-of-business application software based on Office Excel. Progent's affordable webinar training for Excel can be custom tailored to meet the needs of individuals or groups.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to design, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup. To find out more, see Altaro VM Backup Consulting.
Configuration Consulting for Microsoft Lync Server 2013
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a manageable and secure communications ecosystem that permits the modern BYOD computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your present and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 applications such as Outlook clients, Excel and PowerPoint. Progent's Skype for Business experts can also help your organization to design and carry out a smooth migration to Skype for Business.
Stealth Penetration Testing
Stealth penetration testing is a key part of any comprehensive IT system security strategy. Progentís security experts can run extensive stealth intrusion security tests without the knowledge of your company's internal network support staff. Stealth penetration testing shows whether existing security defense systems such as intrusion incident warnings and event log monitoring are correctly set up and consistently observed.
Microsoft Active Directory (AD) Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, cleanup of legacy software configuration objects in production AD systems, and restoration of failed installations of Active Directory and AD-integrated software. Progent is also experienced in using advanced AD tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address key areas such as Active Directory naming standards, hierarchical structure, IT administration model, use and structure of group policy objects, as well as security and monitoring specifications. Progent can also analyze the impacts of server and service implementations on functionality and performance. Progent can help companies to plan and roll out configurations of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.
Contact a Progent Network Consultant
To see how to get in touch with a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or go to Online Network Support.