Illinois Computer Network Support Services
for Small and Medium-size Business Computer Networks:
Online Support and Repair
For office networks located anywhere in the state ofIllinois, Progent's Microsoft authorized consultants can provide remote phone assistance and remote troubleshooting to fix your computer system problems quickly and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to identify and fix computer network problems while avoiding the high cost and time delays associated with on-site service visits.
If yourIllinoissmall business is located beyond the larger metro areas such asChicago, Aurora, Rockford, or Naperville, your nearby network support options may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unusable or causing productivity loss due to technical issues persisting for too long. Progent’s team of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a diverse range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with field proven methods for applying those skills to deliver affordable network solutions.
Dynamics GP Migration and Integration Consulting Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, software development, training, and troubleshooting since the platform's original release. Progent offers advanced support for updating legacy Dynamics GP deployments. Progent can help you to plan, pilot, and carry out a cost-effective upgrade from a an outdated release of GP to the newest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting.
Collaborative Solutions Consulting Expertise for Remote Workers
Progent can help small and mid-size organizations to set up collaborative software such as SharePoint and Microsoft Teams to enable their at-home workers to engage in positive teamwork with colleagues and customers. To learn about ways Progent can assist you to integrate and maintain collaborative software for at-home workers, go to collaboration applications support services for at-home workers.
Temporary Chief Information Officer Support Services
Progent can provide organizations with an information management expert who can act as a temporary or part-time Chief Information Officer. This experienced IT officer can offer strategic direction to help your company to integrate appropriate IT products to enhance business processes so they match better with your business objectives. Your company can create and install a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer. Important tasks Progent's part-time Chief Information Officer can carry out include strategic planning, planning IT budgets, developing and tracking models for ROI, optimizing business processes, reviewing contracts with vendors, establishing security and compliance policies, cash flow management, automating data center management, software revision control, IT asset documentation management, and disaster recovery preparedness.
MS Project Server Setup and Support
Progent's certified Microsoft Project Server consultants can provide advanced online and onsite support services for Microsoft Project Server and for Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting services provided by Progent include Project Professional planning and support, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel application support, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network engineers to assist you to enhance your infrastructure to support local, branch, at-home, and mobile users so that they can utilize Project Server to collaborate securely and efficiently. Progent's certified network security engineers can assist your IT team to adopt and enforce security policies that protect important business data without disrupting the efficient sharing of legitimate information.
Remote Consulting for Microsoft Windows Server 2008
The complexity and versatility of Windows Server 2008 requires an IT expert with hands-on experience and diverse knowledge in architecting and building efficient end-to-end business information networks. The experience of Progent's certified Windows Server engineers, averaging over 10 years of background supporting Microsoft-based technology, helps insure your success in supporting and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to evaluate the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that integrates on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide advanced remote expertise for business continuity planning, validation, and training to assist your company to prepare for potential catastrophes, reduce downtime for your essential IT operations, avoid lost information, and meet regulatory mandates and business requirements. Progent's business continuity consultants can work closely with your executive and network support staff to provide business impact analysis, define dependencies, identify the assets required to operate your business, prioritize business-critical IT functions and specify allowable recovery times, select hot backup centers, set up safe offsite connectivity for crucial employees, implement emergency notification mechanisms and define duties for personnel, document a complete recovery plan, and train management and technical staff to execute your agreed upon plan. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure cloud.
Immediate Help for Urgent Issues
With Progent’s urgent remote computer troubleshooting services, you can get immediate help for problems that are causing network disruption. Online support eliminates the long delay and higher cost required for on-site technical help. For ordinary administration tasks, Progent’s remote support consultants can complete the majority of jobs within minutes of a request, rather than forcing your company to wait for up to a day for on-premises help to show up.
Planning and Migration Help for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than a decade ago, and Progent has the scope of IT know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 deployment.
Progent's Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical online support services to assist you to maintain your legacy Microsoft Word solution or assist you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility problems between various releases of Office Word, interfacing Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud connectivity, security support, and smart phone and tablet synchronization, and remote Microsoft Office Word training classes customized for individuals or groups.
ProSight WAN Watch Infrastructure Monitoring and Management
Progent’s ProSight WAN Watch infrastructure management service makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their networking appliances such as routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating appliances that need critical updates, or isolating performance bottlenecks. Learn more about Progent's complete ProSight series of value-priced network monitoring and management services for small and medium-size organizations.
Dynamics GP (formerly Great Plains) Consultants
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, supports popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and strengthens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and hands-on experience to address the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this mission-critical product.
Video Conferencing Consulting Support
Progent can provide the support of a certified video conferencing consultant with expertise integrating technology from the leading video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can help you to plan, configure, upgrade, or troubleshoot a video conferencing solution that protects your current investment and maximizes the strategic value of your IT system. Progent also offers the expertise of network infrastructure engineers able to assist businesses of any size to build and troubleshoot a communications network that delivers the speed, reliability, protection, and expandability you need to accommodate your telepresence solution.
Shared Help Desk Services
Progent’s shared Help Desk services allow your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around the top PSA tool for handling service requests, ticketing, ownership, progress tracking, and reporting. For more information, see Progent’s shared Help Desk services.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide web-based management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. Read about Progent's complete ProSight series of value-priced network management outsourcing services for small and medium-size businesses.
Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012 R2
Progent's System Center consultants have more than 15 years of experience deploying, maintaining and fixing the key components included with Microsoft System Center and can help your organization to plan, deploy, maintain, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also offers System Center 2016 migration planning and support to help you to move to the current version of System Center from an earlier one or from a third-party datacenter management solution to deliver the benefits of enterprise-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.
Contact a Progent Network Consultant
To see how you can access a Progent computer consultant for online or on-premises help, call
An index of content::
IT Outsourcing White Papers
Small Business IT Outsourcing Whitepaper
Progent’s IT outsourcing services provide affordable computer consulting for mid-size corporations. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, allowing network support budgets to increase in a more linear and controlled manner than is feasible by amassing a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system foundation for your vital Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server.
ASA 5510 Firewall Technology Consulting
Cisco Firewalls IT Consultant
Progent's Cisco CCIE-certified networking consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Certified Microsoft Partner Outsourced IT Services
Microsoft Partner Tech Outsourcing
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business more complete technical solutions for your information network.
Branch Offices Support Services
Sales Office Professional
Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that need IT help with the responsiveness associated with with small companies but which includes professional communications, thorough documentation, and compliance with corporate IT standards. If your enterprise has a remote office located anywhere in California or any region served by Progent's consultants, Progent can provide a broad array of onsite and off-site network support services and system design assistance.
Cisco Small Office Network IT Services
Remote Consulting Small Business
If you have a company information system with 10 to 50 desktop clients, Progent's computer outsourcing services save your organization from over-reliance on single freelance service provider while giving you affordable and reliable access to enterprise-class network support. By providing IT consulting service when you need it, providing specialized expertise for key applications, delivering unique services such as 24x7 server monitoring, and billing only for services you use, Progent gives you an affordable solution for maximizing the productivity of your small business network. Progent is the smart way for small businesses to create and maintain a robust and secure information network and to benefit from quick access to the skilled support typically restricted to enterprises who can support a large in-house IT organization.
Expert Microsoft Certified Remote Consulting Windows Server 2012 R2 Live Migration
Windows Server 2012R2 Clustering Integration Services
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security plan, streamline IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
VMware Live Migration Consulting Services
VMware Server Consolidation Consultant
Progent offers the assistance of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud environments that provide high availability, data security, and disaster recovery.
Windows, UNIX, Solaris Computer Engineer
Best UNIX with Windows Professional
Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single source to help you create and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Remote Troubleshooting Microsoft Exchange Server 2016 Migration
Remote Troubleshooting Exchange 2016 Migration
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Urgent Proxim Tsunami Wireless Example Application
Wireless Case Studies
Progent delivered a wireless integration environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.
Microsoft Certified Office Word 2016 Professionals
Office Word debugging Consultant
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable online consulting services to assist you to manage your existing Microsoft Word environment or assist you to move to a newer release of Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various versions of Office Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training sessions tailored for individuals or groups.
MRTG On-site Support
Nagios Remote Troubleshooting
Nagios and MRTG are powerful, Open Source monitoring tools that operate with Linux and can be used to monitor UNIX environments, MS Windows systems, or multi-OS systems where Linux and Microsoft Windows run side by side. Nagios lets network support engineers to monitor network services such as SMTP, HTTP, SSH, and PING. MRTG allows you to track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring engineers can show you how to use both these programs to tune and repair your network.
Mandriva Linux Services
Ubuntu Linux Technology Professional
Progent's Linux consulting experts offer small companies and software developers help with managing and supporting Linux systems that run with Microsoft-based networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience offers you an easy one-stop source to show you how to create and manage a protected and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Microsoft Experts Exchange Server 2010 Upgrade Specialist
Exchange Server Upgrade Consultant
Progent can provide expert help for every step of your Exchange 2010 upgrade with services that include end-to-end project management, site readiness preparation, project planning, specification of all new software licenses and hardware needed, recommended sourcing, system verification at customer site or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for client's IT staff and end users.
Support and Setup Windows Server 2012 R2 Live Migration
Engineers Windows Server 2012R2 upgrade
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your network for local, multi-site, cloud-based, and hybrid environments, educate your IT management staff, create an enterprise-wide security strategy, streamline network management, help with creating applications, and build and validate a DR/BC plan.
Support Microsoft Proxy Server
24-7 Microsoft ISA Server Network Consultant
Progent’s Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help you to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Online Support Services 24x7 Call Center
Help Desk Call Center Consulting Services
The Contact Center service model adopted by Progent's Technical Response Center offers small and midsize businesses an affordable option to reliance on freelance service individuals by offering extensive expertise shared by multiple engineering groups, optional 24x7 availability of emergency assistance, escalation capability to world-class experts for handling even the most complex issues, service consistency and dependability, prompt follow-up enforced by seasoned support managers, a selection of convenient ways for requesting service tasks, plus excellent progress transparency made possible by ticket updates and accessible through a web portal.
Windows Server 2012 R2 Storage Spaces Engineer
24x7 Windows Server 2012 R2 Hyper-V Virtual Switch On-site Technical Support
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your network for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security plan, automate IT management, help with application development, and generate and test a DR/BC plan.
24/7 Training Mac Office Outlook
Mac Office Outlook Instruction
Progent can provide onsite education designed for people who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for macOS and Mac OS X application software.
information Systems Audit CISSP Certified
Consultant Services CISSP Certified Security
Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that support local, online, and mobile clients sharing network resources distributed over multiple physical datacenters and public and private clouds.
Cisco VPN On-site Technical Support
Cisco RADIUS Security Support Outsourcing
Cisco's security and offsite access technology for small businesses offer a comprehensive range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit best with your company goals.
24 Hour Edge Routers Support and Integration
Edge Routers IT Services
Cisco has developed a full product line of routers including routers designed to provide the protection, performance, and availability required by customers from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.
Best Network Training
Network Education
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent has few competitors. Medium-size companies who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more reliable, secure, and productive.
Microsoft Certified Partner Online Help Windows 2008 R2
Windows Server 2008 BranchCache Technology Professional
Windows Server 2008 represents a major step forward in making information networks more protected and available, simpler to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can help your business get the most from the improvements built into Windows Server 2008 by providing consulting, technical support, training, staffing, network monitoring, and security services.
VMware Site Recovery Manager Audit Reporting Professionals
Emergency VMware SRM Specialist
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to verify full service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a DR system based on VMware SRM.
Microsoft SCOM 2012 Migration Consultants
Datacenter Monitoring Computer Consultants
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size expert online or onsite consulting services for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Skype for Business Mirrored Back End Servers Consulting Services
Skype for Business Reverse Proxy Server Specialists
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants offer remote and onsite support to assist you to maintain and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to plan and execute a smooth Skype for Business migration.
Data Mart Integration Firm
Developer Firms Web Site
If you want to revamp your corporate web site, build internal webs for purposes such as HR or employee training, design a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and proven web developers. Progent's experts can also help you design and manage a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web tools.
After Hours Microsoft Dynamics AX Support and Setup
Integration Companies Macola
In addition to offering access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration support, and one-on-one or group webinar training classes tailored to address your particular requirements. Progent's experts also can show you how to build and support a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Service Database Engineer
Service Database Support and Integration
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every consultant to each customer. The practice of documenting and organizing support activity allows more efficient support and avoids a variety of common problems such as when a service client is virtually held hostage to a consultant who won’t release vital service information.
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