Illinois Network System Consulting
for Small and Midsize Business Computer Networks: Online Consultation and Repair
For office networks located throughout the state ofIllinois, Progent's Microsoft authorized consultants can provide online help and troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and resolve IT problems while avoiding the expense and time delays associated with in-person service calls.
If yourIllinoissmall business is located beyond the larger metro areas such asChicago, Aurora, Rockford, or Naperville, your local network systems support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s group of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical projects for a varied range of customers. This means you get not only the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters located up to 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can help your business to plan, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to prove compliance with industry standards and government requirements.
Microsoft Project Server Expertise
Progent's certified Microsoft Project Server and Project Online consultants can provide comprehensive online and on-premises support for Project Server as well as for all Microsoft products that integrate in conjunction with Microsoft Project Server. Consulting support services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network engineers to assist you to enhance your infrastructure to accommodate local, branch, at-home, and mobile workers so that they can utilize Project Server to collaborate safely and productively. Progent's certified network security experts can help you to adopt and police security workflows that safeguard important project information without interfering with the productive sharing of authorized information.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is intended to assess your company's ability either to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.
Broad and In-depth Knowledge of Office Networking
Progent’s group of over 100 network consultants means clients can take advantage of the leverage of more than 1,000 years of cumulative experience and collective information to fix the most vexing IT problems. Progent’s accredited network consultants have the experience to identify solutions fast and implement them affordably.
Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service IT consulting and support organization such as Progent as opposed to an individual freelance consultant, you are ensured timely availability of knowledgeable experts when you require them. You no longer have to worry that illness, training, vacations, or conflicting jobs with different clients will cause you to be with no support during an emergency.
VoIP Solutions Expertise for At-Home Workers
Progent can assist small and mid-size companies to configure IP voice technology to provide their at-home workers the advantage of virtual access to the company phone infrastructure. For details about ways Progent's consultants can assist your at-home workforce to integrate and debug VoIP technology, see VoIP solutions for teleworkers.
Migration Support for Skype for Business
Progent's Microsoft-certified Skype for Business integration experts can provide remote and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server, Exchange, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified data security experts can help you to design and verify a security environment for your Skype for Business solution that meets government and industry requirements. Progent can also help you build a hybrid cloud solution that combines on-premises Microsoft Skype for Business with the cloud platforms Skype for Business Online or Teams.
Expert Wireless Consulting and Support Services
Progent's wireless integration consultants offer broad expertise in the integration and support of wireless networking technology and can assist your IT team to plan, install, administer and repair wireless ecosystems that are compliant, robust, scalable, simple to administer and operate, ready to support your critical applications, and transparently integrated into hybrid cloud networks. Online and on-premises support offered by Progent cover a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.
Linux Support and Windows/Linux Integration
If your small business network mixes Linux technology with Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your operating systems to coexist for easy management, seamless data exchange, fault tolerance, high throughput, and integrated security. If you are developing Linux based-software within an environment that incorporates Microsoft-powered servers, desktops, and application software, Progent can provide full-service support outsourcing that allows you to focus on your area of high-value expertise.
Help Desk Sharing Services
Progent’s Help Desk Co-management services make it possible for your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced support solution based on the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For details, visit Progent’s Co-managed Help Desk services.
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An index of content::
Network Security Assessment Technology Professional
Wireless Security Inventory Professionals
Progent has created several security packages intended to deliver larger corporations an independent and comprehensive network security audit from a group of premier security consultants. All Progent's network security evaluation bundles feature a collection of services like automated scans from within and from beyond your company security perimeter, professional interpretation of results by accredited security engineers, production of a paper explaining the findings, plus a live concise executive summary and a detailed live outbrief for in-house network administrators.
Office 365 Deployment Readiness Network Consulting
Microsoft Exchange Online and on-premises Exchange Computer Engineer
Progent can assist you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and maintain hybrid networks that transparently combine local and cloud resources.
Barracuda Backup Appliance Remote Troubleshooting
Setup and Support Barracuda Backup LiveBoot
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help your business to design, integrate, operate and troubleshoot a BDR solution based on Barracuda technology.
Tandberg Video Conferencing Specialist
Polycom RTX Telepresence Consulting
Progent offers the expertise of a veteran consultant with years of hands-on experience installing, managing, and enhancing video conferencing platforms from leading vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT support team, your Internet Service Provider, and your telepresence platform vendor to assist your organization maximize the strategic value of your video conferencing solution.
Emergency Specialist SharePoint Workspace 2010
SharePoint Workspace 2010 IT Consulting
Progent's Microsoft consultants offer affordable remote technical support and programming services to help you to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can include web sites able to function as portals, extranets, document and media management applications, blogs, data marts, business analytics, enterprise search, Visio-driven workflows, and other tools to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Project. Progent can assist your business to migrate from earlier releases of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Meraki MR18 Access Point Remote Troubleshooting
Meraki Wi-Fi Access Point Technical Consultant
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco devices for centralized management.
System Center 2016 Amazon AWS Integration Specialist
After Hours SCCMM 2016 Troubleshooting
Small to mid-sized companies can now get all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft Certified network consulting professionals. With Progent's affordably priced network support packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks enterprise-class availability, protection, and productivity.
Windows Server 2019 Hybrid Integration Technical Support Services
Windows Server 2019 and SCVMM Integration Support
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Dynamics GP Accounting Online Technical Support
Top Microsoft GP/Great Plains Technical Support Services
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP tool built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its modular design you are able to license only the functions you currently require, with the option to add users and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains support engineers can help you install, customize and administer the latest version of Dynamics GP or migrate smoothly from an older edition.
wireless IP phone integration Online Support
24/7 Network Engineer Wi-Fi VoIP phone integration
Progent's wireless VoIP phone configuration and troubleshooting experts offer online and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Technical Support Services Exchange 2007 Edge Server
24x7 Exchange 2007 IT Consultant
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
Work at Home Data Protection Computer Consulting
Remote Workers Data Protection Online Consulting
Progent can help small and mid-size organization to plan, deploy, validate and manage backup/recovery technology to support telecommuters.
24 Hour Network Consulting Remote Employees Cloud Integration
IT Consulting Remote Employees Cloud Integration
Progent can assist small and medium-size companies to set up their remote workers with efficient integration with cloud services.
Consulting Services Citrix Virtual Server
XenServer Virtualization Consultancy
Progent's Citrix-certified engineers can assist your company to understand the business benefits of XenServer and additional Citrix platforms, and can help you to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current Citrix technology deployment and help you to enhance consolidation, performance, security and compliance, availability, and disaster recovery.
Comprehensive Event Management Network Engineer
Operations Manager Computer Consultant
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
SCCM 2012 Patch Management IT Consulting
SCCM 2012 Windows Server Deployment Remote Consulting
Progent can help your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and IIS.
System Testing Specialists
Network Testing Lab Consultants
Progent's Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent customers without sufficient internal resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk and helps keep vital network projects on schedule.
Consultants CRISC Certified Risk and Information Systems Control Auditor
CRISC Certified Information Risk and Information Systems Control Officer Engineer
Progent can provide the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Microsoft Exchange 2016 Help and Support
Exchange 2003 Computer Engineer
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting email solutions for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, high availability, easy connectivity for off-site and mobile users, efficient administrative utilities, and productive integration with telephony. Progent provides consulting and integration services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013.
24-Hour Consultant UNIX
Solaris Consulting
Progent's Solaris family support services provide small and mid-size companies and developers assistance with administering and maintaining Solaris systems that run with Microsoft-based technology. Progent can give your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you a convenient single consulting firm to help you create and manage a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Emergency VMware Workspace ONE Small Business IT Support
Microsoft Configuration Manager Network Solutions
Progent's network consultants can assist your company to automate desktop update and patch deployment by delivering support for management platforms such as Configuration Manager 2007, SMS 2003, and WSUS.
Award Winning SharePoint Foundation Network Consulting
On-site Technical Support SharePoint Business Connectivity Services
Progent has been providing SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the scope of technical know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid deployment is best suited for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in individual jobs associated with your SharePoint 2013 deployment.
Consultancy CISM Certified Cybersecurity Management
Consult Certified Cybersecurity Management
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that IT security managers are required to learn. It gives executive management the assurance that consultants who have earned their CISM certification have the experience and knowledge to provide effective security administration and support services.
Dynamics GP Integration Manager Consulting
Design Firms Microsoft Dynamics
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you track your business more thoroughly, turning uncooked information into useful insights into your company and customers.
Microsoft Technical Support Organization
Microsoft Office Software Outsourcing Consultant
Progent's pricing policy is to bill for remote support and on-premises help per minute. As a result, you are billed only for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no startup fee and asks no retainer for services provided during regular business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for quick repairs so you will not be forced to permit minor problems to fester.
Lync Server 2013 and Android Consult
Lync Server 2013 security Consulting
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide range of desktop and handheld clients. Progent's certified Lync 2013 experts and system integrators can assist you to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and deliver live online and on-premises training to your management team and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
24 Hour 3504 wireless controller Remote Support Services
2500 Wireless Controller Support
Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.
At Home Employees Cloud Integration Setup and Support
Information Technology Consulting Remote Workers Cloud Integration
Progent can assist small and mid-size companies to provision their remote workforce with efficient access to public cloud resources.
Teleworker Endpoint Security Support Outsourcing
At Home Employees Endpoint Security Consultant
Progent can assist small and mid-size organizations to configure endpoint security defense solutions and provide response services needed to support a remote workforce.
Windows 2000 Information Technology Consulting
Windows Server 2000 Upgrade Consultant
Progent's certified Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test installations to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying potential hardware and software compatibility problems.
Intune and Windows 10 Configuration
Emergency Intune Remote Support Services
Progent's Microsoft-certified Intune consultants can assist your organization to understand the business case for utilizing Microsoft Intune for administering your mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define security policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.
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