Indiana Computer Network Technical Support
for Small and Medium-size Business IT Systems:
Remote Consulting and Repair
For small business computer networks located throughout the state of Indiana, Progent's Microsoft certified technical team members can provide phone assistance and troubleshooting to fix your computer system issues fast and affordably. Progent has developed enterprise-level skills, advanced software tools, and support knowledge bases to identify and resolve IT problems without the high cost and time delays normally associated with on-site technical service calls. If your Indiana small business is situated outside of the larger metro areas such as Fort Wayne, Gary, Evansville, or South Bend, your nearby network systems support choices may be limited in expertise, or not available during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent's staff of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a extensive range of customers. This means you get not only the technical know how needed for the task, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles away from one another. Progent can provide access to a NetApp MetroCluster consultant who can assist you to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify adherence with information assurance standards and regulatory requirements.
Desktop Consulting and Support Services
Progent can deliver a wide range of cost-effective support services to assist you company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 11 planning and deployment support, Windows 10 planning consulting, Microsoft Windows 8.1 configuration and support, Windows 7 technical support, Microsoft Office and Microsoft 365 integration, and 64-bit computing upgrades.
Live Online Training for Desktop Apps
Progent provides online classes for an array of productivity software. Progent's Webinar training covers areas such as Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro programming, Publisher co-editing, Outlook security, Microsoft 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, Windows 10 configuration, and Windows 11 upgrading. Online education provides all the advantages of traditional classroom sessions, such as immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the availability of trainers and students.
Power BI Integration Consulting
Progent's Power BI experts can assist your business to plan, deploy, manage, update or debug your Power BI business analytics solution. Progent can also assist you to prep your source data for Microsoft Power BI reports and dashboards. Progent can assist you build and manage an onsite, cloud based, or hybrid network model for Power BI. To learn more, see Progent's Power BI consulting services.
Planning and Support Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to provide a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for building and installing virtual machines and hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's hypervisor professionals can provide advanced Hyper-V consulting and VMware vSphere expertise.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to validate the knowledge of IT security professionals. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security capabilities addressed within GIAC accreditation such as auditing infrastructure security mechanisms, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Software Update Management Solutions
Patch management entails applying software updates to operating systems and applications, servers and endpoint devices, peripherals like printers and scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics. Timely and correctly managed patching optimizes security, regulatory compliance, availability, and capability. Haphazard patch management can result in security gaps, compatibility issues, slow or erratic responsiveness, excessive offline stretches, or unavailability of key features. Progent's support services for patch management offer businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT system. For details, see Progent's software update management solutions.
Exchange Server 2013 Upgrade Services
Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can deliver remote or on-premises support to assist your organization to manage, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 planning and deployment help, and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment.
Private Cloud Integration and Hosting Services
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a team of network consultants based in the Tampa area, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness experts. Progent can also assist you to plan and implement a move to the Flexential data center by providing services like designing system architecture, recommending hardware components, system setup and testing, troubleshooting, streamlining remote network management, and educating your IT staff. For details, see Progent's cloud virtual server hosting service at Flexential Colocation Center in Tampa Florida.
Design and Configuration Support for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless consultants can provide comprehensive consulting services for Cisco's Wi-Fi technology by delivering support including Cisco Aironet Wi-Fi AP consulting, Cisco Small Business wireless APs consulting services, Catalyst 9100 family 802.11ax APs solution planning, configuration, and troubleshooting consulting, Cisco Meraki Wi-Fi AP integration and consulting support, and Cisco Wi-Fi controller expertise.
VoIP Platforms Support Services for Teleworkers
Progent can assist small and mid-size companies to deploy IP voice solutions to provide their at-home workers the benefit of virtual extensions of the corporate phone infrastructure. To find out about how Progent can help your teleworkers to configure and debug IP voice technology, see IP voice solutions for at-home workers.
ProSight Managed Services for Network Management
Progent offers a selection of affordable, flat-rate services designed to allow small and mid-size organizations to utilize the same advanced technology used by some of the industry's leading corporations. The ProSight suite of outsourced network management services covers all critical facets of information technology such as email protection, behavioral-based threat defense, patch management, cloud-based backup/recovery, network infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook about the advantages of ProSight managed services for small and mid-size organizations, click:
Cisco Wireless VoIP Phone Integration
Creating solutions with Cisco's wireless IP phones typically demands that you configure and fine tune many components of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and onsite assistance to help your organization create and manage a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity environment that extends across your data center and cloud-based assets and guards all users anywhere with any endpoint device. To find out more, see Progent's Palo Alto Networks firewall planning and integration consulting.
Talk to a Progent Computer Support Expert
To learn how to access a Progent computer support expert for online or on-premises support, phone
An index of content::
24/7 Fault Tolerant Inter-Office Connection Professional
Microsoft Certified Partner Windows 2003 Cluster Server Online Help
Progent's Disaster Recovery/Business Continuity consultants have extensive backgrounds assisting small businesses to minimize system downtime by providing affordable online consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore systems, and transparent maintenance. Progent's business continuity experts can assist your company to develop and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery engineers can assist you to architect, deploy, and manage fault-tolerant technologies including redundant Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
Ryuk ransomware cleanup Consultant
Largest Consultancy ransomware removal and restore
Progent's proven ransomware recovery consultants can help you to rebuild a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
From Home Job Microsoft Consultant
Employment Opportunities Senior Network Engineer
Progent is hiring a range of on-staff employees such as motivated MCSEs; network consultants who have Cisco CCDP or CCIE certification; and specialists in advanced system design with experience in mobile access, wireless networking, non-stop systems, business continuity solutions, data preservation, and VMware technology. We are also looking for workstation support experts, off-site service professionals, and CISSP or CISM accredited security professionals. Progent is also seeking veteran managers who can operate efficiently in Progent's high-growth, virtual office environment. Progent contracts freelance professionals with proven expertise and working experience in high-demand IT areas outside Progent's main technical concentration. Our Experts Team includes independent consultants who offer advice and programming support for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux, Apple OS, or Solaris, or offer world-class help in technologies such as telecommunications, web site design, EDI, eCommerce, or database management. Freelance consultants certified by us cooperate with Progent's staff engineers to provide comprehensive IT services for small and midsize company networks.
SIP Trunk Failover Consultants
Cisco CUBE and ISR Routers Technical Support
Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to design, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable remote or onsite expertise to help companies to move smoothly to a productive communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.
District of Columbia Computer Consultation
Solution Provider New York
If your organization does not need immediate remote help but you think you will require technical services with your information system soon, you can save time and expenses and guarantee that the appropriate IT skill will be available when you require it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
Help and Support Risk Monitoring
CRISC Certified Network Consulting
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan in case of an IT system catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime network solution that takes into account reliability issues involving a broad array of infrastructure technologies and procedures.
Colocation Onsite Technical Support
24x7 Consulting Services Sarbane Oxley Compliance
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified network support experts and authorized Cisco system consultants can provide a variety of network consulting services such as project planning, SOX compliance, site relocations, corporate security, system architecture, local or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can show you how to design a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help major corporations design, integrate and support massive rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP experts can help you deploy Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
Network Consultants ProSight NinjaOne Server and Desktop RMM
Integration ProSight NinjaOne Windows Server Management
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of vital devices.
Consulting for IT Service Firms Integration Services
Consulting for Service Firms Technical Support Services
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own service brand as a transparent arm of your network consulting team.
ProSight Virtual Server Private Cloud Hosting Consultant
Best ProSight VM Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization techniques that enable small companies with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
NodeZero Certified PEN Testing Security Team
NodeZero Certified PEN Testing Cybersecurity Firms
Progent's certified security experts can run NodeZero-powered threat assessments to make sure your security monitoring and protection systems and policies are properly set up and effective.
CRISC Certified Cybersecurity Companies
Specialist CRISC Certified Risk and Information Systems Control Manager
Progent offers the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Emergency Microsoft SQL Consulting Services
SQL 2008 Reporting Services Programming Companies
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class applications that can give your business a critical competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
CCDP Certified 9800-L wireless controller IT Consulting
2500 Wireless Controller Support
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning wireless throughput by limiting the effect of RF congestion, improving wireless availability with rapid auto-failover, and hardening data security by identifying threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Computer Consultant Co-managed Helpdesk Costs
Cisco Certified Technology Consulting Services Call Desk Sharing Costs
Progent's Helpdesk management and co-management service programs help companies to save money and improve productivity.
Biggest SCVMM 2012 Backup and Recovery Support
System Center 2012 Virtual Machine Manager Support Outsourcing
Progent can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to move from a legacy release of SCVMM or from a third-party management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you realize the highest possible business value.
Palo Alto Networks PA-3200 Series Firewalls Cybersecurity Consultancies
Palo Alto Networks PAN-OS Consulting
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity environment that extends across your data center and cloud assets and guards all users at any location with any device.
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