For office computer networks located anywhere in the state of Indiana, Progent's Microsoft authorized technical team members can provide phone support and remote troubleshooting to repair your network systems issues fast and cost effectively. Progent has acquired world-class skills, software tools, and support databases to identify and fix IT problems while avoiding the high cost and delays normally associated with in-person technical service dispatches.
If your Indiana small business is located outside of the larger metro areas such as Fort Wayne, Gary, Evansville, or South Bend, your local computer support options may be limited in skills, or not available during an emergency. This can result in a network environment that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a extensive range of customers. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to provide efficient network solutions.
MySQL Software Development and Database Administration Services
Progent's MySQL software developers and database administrators can provide affordable remote DBA or application development services and can assist organizations of all sizes to configure and maintain MySQL in a robust network infrastructure that provides advanced speed, scalability, and security. Progent also has experience helping companies port databases from an Oracle environment to MySQL.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices installed on multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist your organization to determine the benefits of Ubiquitiís UniFi technology for your business and assist you to plan, install, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
ProSight Network Audits for Checking Network Health
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner and safer AD environment. Both options also provide the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. For details about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Progent's Consulting Support for SQL Server 2016
Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, uptime, BOYD support, plus built-in analytics and reporting. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises support to assist organizations of any size to plan, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.
World-class Cisco Support from Expert CCIE-certified Consultants
Progent is the leading source of convenient, immediate, and affordable access to Cisco CCIE consultants. Cisco Certified Internetwork Experts are elite network gurus who are awarded this top-level certification only as a result of intense testing by Cisco. CCIEs can resolve even the most complex problems surrounding network architecture, implementation, repair, and support. Progentís CCIE experts cooperate closely with Cisco engineers in identifying issues with Cisco's IOS platform and devising workarounds or obtaining software updates to correct problems. Progent offers quick contact with a CCIE by telephone so you can receive immediate assistance for complex network problems that are affecting worker productivity but are beyond the scope of your local network service resources.
PC Desktop Consulting and Support Services
Progent can deliver a broad array of affordable support services to assist you business to deploy, configure, repair, and administer desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning support, Microsoft Windows 8.1 technical support, Windows 7 maintenance, Microsoft Office and Office 365 integration, and 64-bit computing upgrades.
ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT staff and your Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt your network. Find out about the complete ProSight series of affordable outsourced network management services for small and medium-size organizations.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a range of IT outsourcing and co-sourcing services to assist organizations of any size to support, manage, and repair networks that incorporate desktops, laptops, tablets, or smartphones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.
Collaborative Approach to Service and Technical Problem Escalation
Computer technologies have become increasingly sophisticated. In addition, typical small business networks incorporate software and hardware from many different suppliers. This makes computer integration and support increasingly difficult. It is unfeasible for even the most capable engineer to have in-depth familiarity in all areas of information technology, or extensive practical experience in the thousands of hardware and software brands, models, and revisions that small businesses include in their IT networks. Progent utilizes a collaborative methodology to computer consulting and depends on application experts to bring high-level skills when necessary to solve complex technical issues effectively, at the least expense to you.
Deployment Consulting for Microsoft Lync 2013
Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to create a manageable and secure communications environment that permits the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or hybrid topology suitable for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also assist you to plan and carry out a smooth upgrade to Skype for Business.
Consulting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have over a decade of experience designing, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to upgrade cost-effectively from Operations Manager 2016 to SCOM 2016.
Security Vulnerability Assessment for Small and Mid-size Business Networks
Progent offers two low-cost service packages designed to allow small businesses to get an independent network security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive examination of your network from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a network scan from a secure machine inside your company firewall to determine your exposure to inside assaults. Both security inventory services are set up and run from a protected remote location.
Get in Touch with a Progent Computer Support Expert
To see how to access a Progent computer support expert for online or onsite support in , phone 1-800-993-9400 or go to Remote Network Help.