Progent has 20 years of background assisting small and medium-size companies to design, deploy, optimize, manage, and debug IT networks that incorporate a remote workforce.
Progent offers remote and onsite consulting to assist you with any facet of business intelligence (BI) reporting ranging from debugging or enhancing reports to planning and implementing a comprehensive BI solution. Progent's BI consultants can help your company to maintain your current reporting environment, assist you to migrate reports and databases from an outdated reporting platform to a modern solution, and deliver as-needed remote mentoring to meet your specific needs. Progent's business reporting consultants can provide expertise in the leading business analytics reporting and visualization platforms such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Progent's Support Program for IT Service Organizations lets you use Progent's consulting experts under your own brand as a transparent arm of your IT consulting staff.
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements affect vital facets of IT like manageability, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management for Microsoft Exchange 2013.
Progent's consultants offer experience in multiple disciplines related to mobile networking such as network topology, Activesync, wireless security, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft certified experts can save your business work and money by using their wireless expertise to help you select and integrate mobile connectivity technologies that make sense for your business. Progent can also optimize your network infrastructure so that mobile data devices perform more reliably.
If you want to update your corporate web site, create internal webs for applications such as human resources or worker education, design a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web developers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web tools.
For custom application development, Progent can supply software design experts to produce line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain the full advantages of adding smart traffic control to their networks. Cisco's switching product line makes it possible to enable features to make your network infrastructure sufficiently robust to accommodate time-critical needs, expandable to support growth, secure enough to guard restricted data, and capable of differentiating and controlling all traffic to optimize network operations. Progent's CCIE and CCNP certified consultants can help you select and deploy Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security specialists can help you create a strategic security plan and configure Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
Progent can assist small and medium-size companies to configure efficient remote endpoint management platforms for maintaining endpoint devices used by teleworkers.
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
The Progent Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without sufficient internal resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital IT initiatives on schedule.
Progent provides high availability load balancing consulting covering system load balancing, load balanced program, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, develop processes for creating and deploying virtual machines and hosts, implement high-availability scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities like Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide advanced Hyper-V consulting and VMware vSphere support.
If you need assistance creating, improving, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of program developers, relational database designers, and software project managers can ensure you get the project completed on schedule and within your budget. Progent's experienced software programmers offer affordable and efficient online help for projects as simple as writing VBA scripts for Office Excel or as challenging as rolling out mission-critical RDBMS applications based on Microsoft SQL Server ,Oracle, or MySQL.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, software development, and technical support services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a cohesive intranet system.
ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with government and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally manage network environments that include local offices, data centers, and cloud resources.
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of affordable remote consulting services to help your organization to manage your existing Microsoft Word solution or help you to move to a newer release of Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility issues between various releases of Office Word, integrating Office Word with other Office applications like Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and remote training sessions customized for your special requirements.
Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can create or update .NET applications rapidly and at low cost.
Progent provides national urgent help and consulting services for companies who operate Solaris environments or whose information systems feature a combination of Solaris and Microsoft technology. Remote IT help offers maximum return for your IT dollar by preserving client efficiency and limiting the hours billed for computer repair services. Advanced online access tools and skilled technicians and engineers allow Progent to handle most network issues without squandering time and expense by going to your location. In most of cases your network issues can be remediated over the phone or via a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM premier security professionals to assist you with the most challenging network issues.
Internet Security and Acceleration Server 2006 Onsite Technical Support
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, administer, and debug Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business goals.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that all looming problems can be resolved before they can impact your business.
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can help organizations of any size to configure and support MySQL in a reliable network environment that provides high levels of performance, scalability, and security. Progent also has experience assisting companies port databases from Oracle to MySQL.
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid solutions that seamlessly combine local and cloud-based products and services.
If you need assistance creating, enhancing, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent's expert team of programmers, database designers, and project managers can make sure you get the project done on time and within budget. Progent's seasoned application developers offer cost-effective and efficient online help for projects as simple as creating Vidual Basic macros for Office Excel or as large as rolling out mission-critical RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.
Even if your business has a small computer services staff and a modest IT budget, your information network can still have the same high availability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the most recent system management products for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital network applications and servers up and running.
Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly combine on-premises and cloud resources.
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances such as routers and wireless access points, and IoT devices such as alarms and health monitors.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and management of wireless access points, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.
Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN calling. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and onsite support to assist you to maintain and troubleshoot your existing Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, works with popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to resolve the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the return on your investment in this powerful platform.