Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to newer firewall solutions. Progent can also help you design and execute a comprehensive security plan that can include firewall and VPN devices and utilities, outsourced security and virus protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single source for continuing network support, administration, education, and security expertise.
Progent offers expertise for security analysis software including Microsoft Baseline Security Analyzer for running a variety of automatic system testing scans to identify potential security problems. Progent has broad knowledge of network auditing tools and can show you how to make sense of testing reports and respond effectively. Progent can help you design protection into your business processes, configure auditing tools, define and implement a protected system architecture, and recommend procedures to optimize the safety of your network. Progent's security consultants are able to show you how to configure a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's accredited security engineers can validate the protection of web-based applications and can run comprehensive information security assessments of enterprise-wide security to validate your organization's compliance with key industry security standards including HIPAA, NIST, and ISO 17799.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save as much as 50% of the time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Progent's Microsoft-certified engineers provide computer support and IT consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, integration, management, and support services for Exchange 2003 Server include planning, installation, project management, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Progent offers expert support for each phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site prep, project planning, specification of all new software and hardware required, suggested vendor sourcing, system verification at client location or at Progent's test facility, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and training for customer's IT staff and users.
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and administration, network design, Wi-Fi support, business continuity planning, group and personal training for network management staff and end users, and ongoing technical help.
Progent's certified Forefront TMG and ISA Server 2006 consultants can assist you to plan, deploy, and manage a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business needs.
Progent's Citrix-certified consultants can help your organization to evaluate the potential business value of the available editions of Essentials for Hyper-V, help you to use Citrix administration tools with your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual environment while lowering the cost of equipment and support and streamlining management tasks.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization platforms that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network administration while achieving world-class reliability and an unprecedented degree of vendor independence.
Progent’s Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a common location for your employees or clients to access, organize, share and manipulate useful data, documents, and applications and to interact with one another. It enables faster and more intelligent decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge accessible within and outside an organization. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they’ve created in a manner that makes data easy to locate, download and re-use.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Progent's company culture will make you a more capable consultant by enhancing your technical knowledge and increasing the loyalty of your customers. Progent delivers this commitment by recruiting the best consulting experts for you to work with, providing an advanced network and communications infrastructure, running custom application tools to enable the maximum level of support, and by optimizing our business structures for attracting and maintaining customers.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery between sites that are as far as 185 miles away from one another. Progent's roster of veteran IT consultants can help you to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove compliance with information assurance standards and government mandates.
Progent’s IT outsourcing services provide affordable computer support for medium-size corporations. Whether it includes planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT support budgets to grow in a more moderate and manageable manner than is possible by assembling a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust network architecture for your vital Windows-based applications including Windows 2008, Exchange Server 2007, and SQL Server 2008.
Progent’s team of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry experience, at the forefront of network service, performing a wide variety of IT tasks for a large mix of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support staff. This means that you get not only expert IT skills, but also a consultant with field-tested approaches for using computer knowledge to fix real-world network problems efficiently.
Cisco's Catalyst line of wireless controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of RF congestion, improving wireless availability with rapid failover, and hardening data security by detecting threats and analyzing traffic content based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller technology.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for law practices. Progent can provide remote guidance from NetDocuments experts to help legal departments and law firms to design, deploy, administer, optimize, or debug a document management system (DMS) environment powered by NetDocuments.
Cisco offers a full product line of routers that includes routers designed to deliver the security, bandwidth, and reliability required by organizations from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Progent's CCIE-certified networking experts have extensive experience assisting ISPs to design, implement, manage, optimize, and debug fault-tolerant, scalable connectivity environments appropriate for public networks.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a cohesive information management system.
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve challenging problems.
Progent's Windows Server 2019 disaster recovery planning experts can help your business to design a DR/BC solution based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.
Progent can help small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure that you sidestep the common errors small companies make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent’s Microsoft-certified experts offer small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is Microsoft's new title for the update management platform formerly called Systems Management Server. System Center Configuration Manager provides a range of enhancements to Microsoft Systems Management Server 2003 including full automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager economically for automated operating system and application software installation, security patch administration, application metering, and software license reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server 2003 to Configuration Manager.
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can help businesses of all sizes to integrate and support MySQL in a robust network environment that provides high levels of speed, scalability, and security. Progent also has experience helping companies migrate databases from Oracle to MySQL.
Progent’s wireless consultants can help small businesses plan, choose, pilot, configure and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wired interfaces. Progent offers expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity solutions that align best your company requirements.
For custom program development, Progent can provide programming experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to build company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent is among the most expert information technology support companies for creating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange Server 2000 under typical situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage education.
Progent's Test and Training Lab at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.
Progent's UNIX platform support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
Progent's CISM-certified security consultants can show you how to secure your Mac environment through expert support offerings including performing security audits, clean up after virus and worm penetrations, setting up firewalls, integrating secure remote and mobile connectivity, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the specific objectives of your business information system.
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to upgrade from an older release of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment so you get maximum business value.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security solutions for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small company plan and implement a configuration of ISA Server 2004 that supports your information protection requirements without limiting your network.
Progent provides small businesses two specially designed network security evaluation packages that include, for a preset fee, remotely managed inventory scans of your security profile which are analyzed by professional security specialists who interpret the data collected by the remote scan, present objective evaluations of your existing network security, and offer recommendations for improvements. Progent has developed two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while delivering enterprise-quality assessments of your IT network's vulnerability to attack.
Progent's Cisco CCIE-certified wireless network consultants can provide remote or onsite integration and troubleshooting support to assist your organization to design, configure, update, tune, manage and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless APs to work with your unique office layout, building structure, and anticipated workloads.
Internet Security and Acceleration Server 2006 Online Support Services
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist you to design, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing Call Center support services.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Progent offers the expertise of a senior specialist with years of experience configuring, managing, and upgrading immersive telepresence systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house IT management group, your Internet Service Provider, and your telepresence platform supplier to assist your company maximize the business value of your video conferencing solution.
Configuration Manager automates software deployment at scale, centralizes compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, enables secure end-user self service, and delivers a single point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Internet Security and Acceleration Server 2006 Troubleshooting
Progent's Check Point Software firewall consultants can help you plan, configure, and manage firewall environments built around Check Point Software NGFW firewall appliances and Check Point's subscription-based security services. Progent can also assist you maintain older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software expertise.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or onsite configuration and troubleshooting support to assist your organization to plan, configure, update, tune, administer and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your unique workplace layout, building structure, and anticipated network traffic.
Progent’s Technical Response Center offers low-cost nationwide extended hours online help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer extended hours telephone support and online secure network access to troubleshoot and resolve technical problems rapidly and affordably.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.