Progent's Sun Solaris platform support services offer small and mid-size businesses and developers support for administering and supporting Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer Active Directory environment. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements affect vital areas such as manageability, availability, compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange Server 2013.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have specific mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi appliances running throughout multiple venues with any number of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi professionals who can help you to determine the benefits of UniFi technology for your business and assist you to design, install, manage, and troubleshoot your UniFi solution.
Progent's Microsoft-certified consultants have over 10 years of background delivering unified communications solutions for companies ranging from small businesses to large corporations. Progent provides affordable consulting for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and implement remote and wireless email access. Progentís Microsoft Exchange consulting services can help you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can help you integrate Outlook Web App for popular browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard security services.
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic case for adopting Intune for administering your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help you to configure security and compliance policies, set up test systems to evaluate the benefits of Intune for your environment, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Progent's consultants offer remote and on-premises expertise for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Progentís Technical Response Center (TRC) provides national extended hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone help and online direct computer access to isolate and resolve network problems quickly and economically. The breadth of IT experience represented by Progent's team of country-wide service engineers makes it possible to escalate even the toughest problems to competent experts as needed. For urgent issues, the Technical Response Center tries to respond to your call for service in less than one hour.
Progent's Microsoft Premier professionals can provide expert consulting for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange Server 2007 installations or upgrades and can supply local technicians to assist enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.
Progentís Microsoft certified experts offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software quickly and reliably to appropriate users, reduce software expense and stay compliant by determining usage profiles, enhance Windows security by increasing your knowledge of weak points and by installing critical updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and appliance inventory.
Progent can provide cost-effective online support to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent can provide occasional support to assist you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
If your business runs a Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier security specialists can help your whole enterprise in a broad array of security areas such as security administration procedures, security design and models, access control systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM and ISSAP stipulate the core competencies and international standards of knowledge that network security managers are expected to possess. These certification offer IT management the confidence that those who have earned their CISM or ISSAP qualification have the experience and knowledge to offer effective security support and consulting services.
Altaro VM Backup offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, support for Windows CSV and for VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to assist you to design, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are mobile within office, hospitality, retail or other environments where management requires portable phones that provide more control, data security and ruggedness than is possible with the BYOD mode of workplace communications. Integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure including APs, switches, wireless LAN controllers, and management tools. Progent's certified experts can provide online and onsite support to help you build and administer a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's seasoned team of network consultants and subject matter specialists have extensive experience delivering remote and on-premises support for organizations of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can work together while on the go. Progent has the range of skills to resolve technical issues that span multiple vendors and that entail a mix of legacy and current information technology. Progent offers affordable online technical support to assist you with any aspect of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to help you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management services to help you complete major network projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones and tablets to maximize their business value.
SQL Server 2005 offers powerful, familiar tools to computer experts as well as to information workers, reducing the complexity of designing, integrating, managing, and using company data and analytical applications in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
The Certified Information Systems Auditor (CISA) credential is an important qualification that indicates mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to help companies in the areas of information systems audit process, information technology administration, network assets and architecture ROI, information technology service delivery, protection of information assets, and business continuity preparedness.
Progent's pricing model is to charge for phone service and on-premises visits per minute. Consequently, you are charged only for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in areas where Progent offers in-person support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no service activation fee and requires no monthly commitment for support services provided during regular business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick repairs so you won't be forced to permit simple problems to fester.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered integration, software development, education, and troubleshooting services since the product's original release. Progent can provide advanced expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, validate, and implement a cost-effective upgrade from a an outdated version to the latest version of Dynamics GP.
Progent's Exchange Hosting Support Services provide an enterprise-class data center with backed-up power and cooling systems, round-the-clock staffed security and operations center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized servers for high uptime, smooth expandability, and rapid restoration. Services include complete incorporation with your business network, access to mobile communication devices, continual tracking of performance and security, spam and virus protection, security update and revision management, Contact Center services, daily backup, and full email management support.
Progent's Experts Group provides support in key technologies that include Apple OS networking and applications; Consulting for Linux, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application help; CIO, business analyst, and project management services; Custom applications development and deployment; Web, eCommerce, EDI, and customer portal development and integration; DBM support and performance consulting; Business information consulting; and Telecom architecture support.
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Progent provides the help of Microsoft and Cisco-Certified network support professionals to offer clients affordable ways to help organizations maximize the value of Microsoft and Cisco technology. For environments that range from remote offices to nationwide corporations, Progent's expert consultants can help you enhance your network's e-mail architecture, security, availability, throughput, and system administration.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to move from a legacy edition of SCVMM or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem so you get the highest possible return on investment.
Citrix has developed a powerful family of products that deliver enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the strategic advantages of Citrix technology and help you plan, validate, deploy, optimize, and support Citrix virtualization platforms.
Cisco's network security and offsite connection technology for small businesses offer a full line of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company objectives.
For enterprise project management support, Progent offers access to senior IT experts with years of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise clients follow leading practices to ensure that major projects are completed on schedule and within budget.
Progent offers the support of certified engineers and experienced software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent's ProSight family of managed IT services are intended to offer businesses who have small in-house network support teams with low-cost help from world-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed services include predictable network maintenance costs, automation of common administrative tasks, continual adoption of the latest information technology, smooth migration from older technology to current solutions, close alignment of information technology with strategic goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing information technology.
VMware's NSX virtual network platform enables you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, deploy, test and administer a DR system based on VMware SRM and VMware NSX.
Progent can assist your business in all phases of your migration to Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical workloads like SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and repair a multi-site backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to upgrade from an older release of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management services to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, functions as the center of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified CM Express offer a borderless IP-PBX by integrating with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite expertise to assist organizations of any size to build and maintain CUCM deployments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum productivity. Progent can assist with any facet of Unified CM setup and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange and Skype for Business.
Progent can provide comprehensive support for each phase of your Exchange 2010 migration including end-to-end project management services, site prep, project planning, cost estimates of new software and hardware needed, recommended vendor sourcing, pilot testing at client site or at Progent's test lab, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous servers, and webinar training for customer's support staff and users.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable understanding of your business.
If you are developing UNIX or Linux software in an environment that has Microsoft Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of high-value expertise without the continual hassle of managing your company information system. By using automated server monitoring and by delivering remote and on-site assistance when your business needs it, Progent represents an economical way for supporting an information network that provides high dependability, security, and efficiency. Progent's developer support offerings feature full-service network support outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Contact Center support.
Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, create pilot systems and migration strategies, integrate Windows Server 2008 with your network environment and workload, educate your support staff how to run new administration utilities, and deliver continuing consulting and troubleshooting via low-cost options including Helpdesk service and online technical assistance.
Progentís IT outsourcing support offerings for small companies feature designing 2003 Server, .NET, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises troubleshooting, resolving chronic integration problems, and creating a company-wide security strategy. Progent can help you enhance system availability and performance with fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management help for major migrations and can help with requirements assessment, resource inventory, bill of materials production, sourcing qualification, purchasing logistics, and full documentation. Progentís computer outsourcing help also includes education for office productivity software such as Microsoft Office XP.