Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or small service organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation sent by every staff member to every client. The discipline of documenting and organizing service activity results in more effective support and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who wonít release the keys to the kingdom.
Progent offers two low-cost service packages intended to enable small businesses to receive a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer runs an extensive test of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from an authorized machine inside your firewall to assess vulnerabilities to internal attacks. The two security inventory services are configured and executed from a secured remote location.
Progent offers the expertise of Microsoft-certified consultants as well as experienced database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and security professionals to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT costs and improve availability.
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent can provide the cost-effective support of online Internet connectivity experts to help your organization to evaluate or update your Internet services so your Internet connectivity solution meets your business needs. Support services available from Progent include evaluation of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a new carrier and/or service plan. Provisioning can include optimizing existing routers and deploying new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
Progentís Wireless Site Survey assists you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, offering your business a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting and Management services are based upon mature virtualization architectures that enable small businesses with multi- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
For mid-size businesses who need network support, Progent can deliver a variety of options including on-site service, on-line assistance, off-site Help Desk, round-the-clock support with remote network monitoring, emergency staffing, business relocation support, application development, and expert consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent provides expert in-person support for solving technical issues quickly and economically.
Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to match your unique business requirements. Progentís Microsoft-certified support experts provide experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for secure, corporate-wide information sharing plus interfacing with CRM packages.
Progent's pricing model is to charge for online service and on-site visits per minute. As a result, you pay only for received services. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides in-person service, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for support services provided during regular business hours. Many support organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you won't be forced to allow simple problems to fester.
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security plan, automate IT administration, assist with application development, and build and test a DR/BC plan.
Altaro VM Backup software offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Progent's Apple Mac experts can promote the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and motion video. Progent's consultants offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Colocation data centers allow companies to share enterprise-class facilities for housing computer hardware that runs critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation program including selecting and migrating to a colocation site, designing network topology, specifying hardware, on-site and on-line troubleshooting, establishing offsite network management, and training your support personnel.
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, performs network health reporting, allows safe self service, and delivers a common point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help your organization with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progent's certified security staff can help you protect your Mac network through expert support offerings including performing security audits, clean up after virus and worm attacks, configuring firewalls, implementing secure off-site and mobile connectivity, deploying automated software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the particular goals of your corporate information system.
Progentís fault tolerant system consultants offer reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice access, 24x7 Internet interface design, non-stop data center support, and other non-stop networking services to help your company design a non-stop environment for mission-critical applications. Progent has the experience to design economical, fault-tolerant systems by utilizing the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can help you build a high-availability mutli-location network with a completely mirrored Internet connection and intelligent network load balancing.
Progent's Private Cloud Hosting service provides complete hosting of a small company's production servers in a solution that gives the highest level of dependability and scalability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management options are based upon proven virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the costs of capital equipment, system support, and IT management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Progent's Cisco wireless VoIP phone configuration and troubleshooting experts can provide remote and onsite assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
For enterprises with branches in California or any region served by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and certified Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, office relocations, enterprise security, network design, local or remote branch office support, and troubleshooting for collocation hosting environments. A Progent IT architect can show you how to plan a multi-site information system that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help major enterprises plan, deploy and support massive rollouts of updated versions of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent's application experts can provide in-depth support, software development, deployment assistance, and online classes for leading applications that address vital areas including ERP, financials, business reporting, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting and troubleshooting support remotely, Progent can assist clients anywhere in the U.S. to eliminate the lost productivity and fees associated with travel and on-site activity without compromising the high quality of technical services.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a unified platform to address the complete malware attack lifecycle including protection, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
When performing consulting tasks for enterprise clients, Progent follows a phased approach driven by defined milestones in order to achieve financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional deployment. All phases are documented to provide a comprehensive summary of IT services performed and to assist in ongoing system maintenance.
Progent's pricing policy is to bill for remote service and on-premises visits by the minute. As a result, you pay exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no minimum charge and requires no retainer for services delivered during regular working hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you won't be forced to permit minor problems to stay unaddressed.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a powerful but easy-to-manage information. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer consultant with real-world background designing and integrating seamless, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of over a decade of experience integrating computer networks built on Microsoft platforms. This experience ensures you results in installing, managing, and troubleshooting IT environments that include the SBS Server package of servers and applications.
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate technology to enhance business processes so they align more closely with your business goals. Your business can develop and install a well thought out IT plan without absorbing the expense of a full-time senior IT executive.
Server proliferation wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture promises lower TCO of hardware and faster return on investment, more efficient utilization of servers, streamlined operations, enhanced network availability, and easier management. Typical uses for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy software running on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern security features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to create and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous examination and significant work with network security design. ISSAP consultants possess in-depth understanding of access management systems and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.
Progent's certified security staff can help you protect your Apple Mac network through expert support offerings such as running security tests, recovery from virus and denial of service penetrations, setting up firewalls, implementing secure off-site and mobile access, installing automated software for protection against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular objectives of your business network.
Progent is seeking to hire staff-level, results-oriented Microsoft certified engineers with MCSE credentials; Cisco certified network consultants with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security certification; and advanced system design experts with a background in mobile access, wireless connectivity, high availability, workplace recovery, data preservation, and server virtualization. Progent also seeks professionals who can work on our staff of desktop service specialists and remote troubleshooting professionals. Also, We are looking for experienced administrators able to perform productively in Progent's high-growth, virtual office culture.
Stealth penetration testing is a key part of any overall IT system security plan. Progentís security experts can run extensive intrusion checks without the knowledge of your company's in-house IT staff. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion detection warnings and event history analysis are properly configured and actively observed.
Progent's remote access and wireless synchronization experts can help you to plan and deploy connectivity solutions for remote desktops, notebooks, and smartphones so they integrate tightly with your information network, enabling your business to optimize the productivity of your off-site workforce.
Consultant Internet Security and Acceleration Server 2006
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent's Cisco-Certified network consultants can show you how to run Cisco's management utilities along with a selection of powerful third-party applications to build a comprehensive network management solution to keep your environment running reliably, fully utilize expensive resources, protect your data, revive quickly from hardware failure or malicious assaults, and enable you to add or repurpose valuable resources sensibly and affordably as your business evolves.
Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly two decades and Progent has provided system integration, customization, education, and troubleshooting services since the platform's debut. Progent offers high-level support for upgrading legacy Dynamics GP ERP systems. Progent can help you to plan, pilot, and implement a cost-effective upgrade from a a legacy version of GP to the newest edition of Microsoft Dynamics GP.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting options are based upon proven virtualization platforms that enable small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and network management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Progent's CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Microsoft supports seamless hybrid ecosystems that combine Office 365 and local Exchange systems. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget.
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can help your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent can provide cost-effective remote and onsite consulting to assist businesses to migrate any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite expertise, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive information management system.
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software support.
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's Network Help Desk Call Center Outsourcing Services for desktop support are designed especially for small businesses who need immediate access to a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Progent offers cost-effective remote support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security.
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications experts can provide remote and on-premises support services to help you to manage and repair your existing Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided system integration, customization, training, and troubleshooting since the product's original release. Progent offers top-tier expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can help you to plan, pilot, and implement a cost-effective upgrade from a a legacy version to the newest edition of Microsoft Dynamics GP.
Progent provides national online phone support and troubleshooting services for businesses who operate environments based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting offers optimum leverage for your information technology budget by preserving client efficiency and shortening the hours billed for computer analysis and repair. Advanced remote support tools and experienced service specialists and consultants allow Progent to solve most network issues without squandering time and money by traveling to your location. In most of situations your network issues can be dealt with by telephone or through a mix of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security professionals to assist with the most difficult system problems.
DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize companies a range of affordable alternatives for replicating and recovering business-critical applications including Exchange, Microsoft SQL, Blackberry, and SharePoint. Progentís disaster recovery planning consultants have extensive experience incorporating DoubleTake/Carbonite technology into small company information networks to achieve a high state of availability and business continuity capability at an affordable price.
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
Progent provides Windows 2003 Cluster Server assistance to help your business utilize zero-downtime server clusters designed to provide 24x7 operation. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By assisting you t create non-stop clustered server environments powered by Microsoft Windows Clustered Server 2003, Progentís Certified Windows experts ensure that your high availability server clusters are configured to maximize the competitive advantage of your computer network.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly with all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services that include planning, deployment, management, remediation, and software development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progent can provide the support of certified engineers as well as experienced database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified security consultants to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent's Microsoft authorized experts provide three ways to help medium-size and large businesses develop an efficient and productive in-house Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies sift through the various top level Help Desk software packages available and determine what products might be excessively expensive, lack key functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed workers.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Internet Security and Acceleration Server 2006 IT Services
Microsoft Windows Enterprise Directory requires significant practical experience to configure optimally across an enterprise. Progentís Microsoft Premier engineers are skilled in planning, integrating, and maintaining sophisticated Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta software configuration objects in online Active Directory environments, and fixing failed configurations of Active Directory and AD-integrated programs.
Progent's Microsoft engineers can provide advanced support in deploying, using and troubleshooting any edition of Project, Project Server, and Project Online and can deliver a broad range of affordable online consulting services based on industry best practices to help organizations of all sizes to receive all the benefits of this leading platform. Consulting support available from Progent include solution design, installation and migration, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Progent's certified IT experts can provide Windows Server 2016 integration consulting to help businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.