Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, optimize and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance problems.
Progent's National Support Center provides national remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and remote secure computer access to isolate and resolve network problems rapidly and economically. The scope of IT expertise available from Progent's team of nationwide service professionals allows Progent to escalate even the most difficult problems to qualified experts as required.
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's support services for patch management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like printers, network appliances such as switches and wireless APs, and IoT devices like sensors and health monitors.
Progent's Technical Response Center (TRC) offers national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer after-hours telephone support and online direct computer access to troubleshoot and repair technical problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult network issues to competent specialists as needed. For urgent problems, the TRC endeavors to respond to your request for support within one hour.
Progent's certified engineers can provide remote and on-premises support services to assist you to administer, support, and troubleshoot computers powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, backup and restore, remote access, mobile device management, wireless configuration, and 24x7 network monitoring and alerts.
Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine local resources along with one or more public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can provide comprehensive project management support so you can design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server that are in keeping with your business needs.
Progent's certified ISA Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security installations for information systems with many sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall technology. Progent can also enable you to create and implement a comprehensive security strategy that can include firewall/VPN devices and software, outsourced security and virus protection services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single resource for continuing technical support, maintenance, education, and security consulting.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and distribution organizations to simplify supply chains and streamline critical business processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from as-needed guidance to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can create or enhance .NET applications quickly and affordably.
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for critical platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, implement, manage, and repair an enterprise-wide backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management services to help you finish your SCDPM 2016 deployment on time and on budget.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their comfort zone, Progent can focus on offering high-value skills where Progent faces little competition. Small companies who utilize familiar independent service providers or who maintain internal support staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and productive.
The cluster feature set built into the high-end versions of Microsoft Windows Server 2008 is radically redesigned to streamline the deployment, configuration, and administration of server clusters that provide improved levels of system dependability, security, efficiency, and flexibility. New or improved features include cluster verification, easier setup and deployment, improved cluster management, new cluster architecture for maximum uptime, better protection and quorum structure, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the business benefits of Windows clustering, plan and implement a deployment, educate your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and create and validate a business continuity plan.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers online guidance from NetDocuments consultants to assist your law firm to design, configure, administer, tune, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Progent offers the expertise of a veteran consultant with years of experience installing, maintaining, and upgrading telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT support team, your ISP, and your telepresence platform vendor to assist your organization maximize the business value of your video conferencing ecosystem.
Progent's Experts Group provides support in important areas that include Macintosh integration and applications; Expertise for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized program support; CIO, management information analyst, and project management services; Special applications design and deployment; Web, eCommerce, EDI, and client portal development and deployment; Database management and performance consulting; Business information expertise; and Telecommunications systems consulting.
Progent has over 20 years of experience integrating, and supporting the key components that make up Microsoft System Center and can assist you to plan, deploy, maintain, and repair your Microsoft System Center solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help you to upgrade to the current version of System Center from an older one or from another datacenter management solution to provide the benefits of enterprise-class deployment, automation, security, plus datacenter and application performance monitoring.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent has little competition. Medium-size businesses who work with familiar freelance consultants or who employ internal IT staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, protected, and efficient.
Stealth penetration checking is a key part of any overall network security plan. Progent's security professionals can run extensive penetration tests without the awareness of your company's internal IT resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and consistently monitored. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest variants of ransomware.
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging systems for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email system offers compliance, high uptime, easy connectivity for off-site and mobile users, time-saving administrative tools, and seamless integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010, Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or medium companies to migrate to MS Exchange 2016 or MS Exchange 2013.
Dynamics GP/Great Plains can help you grow and manage your company better by offering easy availability of strategic information and a rapid return on investment. Microsoft Dynamics GP confers important business benefits such as its ability to expand the reach of your company, manage your accounting, computerize financial processes, standardize procedures across your business, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase cash flow. Progent can show you how to set up and manage a reliable, secure server and communications foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to help you reap the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent offers a variety of IT service packages for small businesses. These information technology outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and IT management product that monitors the reliability, throughput, and safety of your network and isolates potential problems before they can bring down your system. With Progent's affordably priced network service packages, small businesses can select a simple co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.
Progent's ProSight family of managed IT services are intended to offer organizations who have minimal in-house IT administration and support staffs with low-cost access to world-class management platforms and technical experts. Advantages of the ProSight catalog of managed IT services include predictable IT management costs, smart automation of routine management processes, continual adoption of new technology, graceful transition from older technology to up-to-date solutions, improved fit between information technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to focus on business issues rather than ever-changing information technology.
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
Progent offers online and on premises consulting to help your organization with any aspect of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and implementing a comprehensive business intelligence solution. Progent's management reporting experts can assist you to maintain your current reporting environment, help you to upgrade reports and databases from an outdated reporting platform to a current solution, and provide custom online mentoring to meet your specific needs. Progent's business reporting professionals offer expertise in the leading business analytics reporting and visualization tools such as Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.
Windows 8.1 is engineered to power devices ranging from smart phones and slates to power-user desktops. A wealth of innovative capabilities, such as touch screen interface and iconic tile user interface, offer a wide selection of advantages for companies who know how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive value from the product's various new and enhanced technologies.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious issues detected by SCOM 2012.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent can help businesses of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software by making it easier to copy system images, control mobile devices, and run management utilities. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes standards, procedures and technologies to keep your IT computer system protected.
For enterprises with branches in or any area served by Progent's engineers, Progent's Microsoft-Certified IT support experts and authorized Cisco system specialists can provide a variety of network support services including project management, Sarbanes Oxley compliance, office moves, corporate security, system design, local or remote branch office support, and technical support for data center hosting facilities. A Progent network architect can show you how to design a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations design, integrate and support major rollouts of the latest versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.
Progent's team of application experts offer advanced consulting, custom development, integration help, and online classes for leading applications that address key areas including ERP, general accounting, business analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting support remotely, Progent can assist small businesses throughout the U.S. to eliminate the lost productivity and expense associated with travel and on-site activity without compromising the effectiveness of technical support.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's certified consultants offer computer help and network consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Exchange 2003 Server include planning, installation, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Progent can deliver a variety of affordable online and on-premises consulting services to assist you to deploy, administer, and debug desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's IT outsourcing packages offer affordable computer consulting for medium-size corporations. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or developing a web-based business solution, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, permitting IT service budgets to grow in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust system architecture for your vital Windows-based applications including Windows Server 2008, Exchange Server, and SQL Server 2008.
Progent's data protection experts can assist you to design, deploy and administer a backupup/restore solution based on MSP360 Backup software to protect your resources residing on any leading public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from human miscues, system glitches, ill-intentioned insiders, and external attacks like ransomware.
Progent's Wi-Fi site survey services assist you to design, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that has the coverage, performance, density, QoS, security, and roaming capability your company needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Stealth intrusion checking is an important part of any overall network security strategy. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's in-house network support staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event history analysis are properly configured and actively monitored. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware.
Besides providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training tailored to address your specific needs. Progent's experts also can show you how to integrate and support a protected, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.