Microsoft Certified Consultants
Forefront Threat Management Gateway and Microsoft ISA Server Help:
Overview of Professional Services
Additional Topics of Interest
Immediate System Center MOM Professionals
Urgent Monitoring and Reporting Consultant
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can get a degree of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to help you to identify and resolve a most network problems before they get big enough to disrupt productivity.
Exchange Server 2003 Upgrade Online Consulting
Exchange 2003 Server Upgrade Network Consulting
Progent's Microsoft-certified engineers offer technical help and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting expertise for Exchange Server include planning, deployment, project management, local and off-site technical support, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
System Center MOM Consultants
Operations Manager Computer Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and offer companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical issues detected by SCOM 2012.
Upgrade SQL Server 2008
Outsourced Programming Microsoft T-SQL
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of a new generation of high-end programs that can provide your business a critical competitive edge. SQL Server features core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Hybrid Exchange Online and Exchange on-premises Support and Help
Office 365 Exchange migration Technical Support Services
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.
Online Office 365 Word Training Consulting Team
Online Office Word Training Small Business Network Support
Progent provides live online instruction for an array of desktop apps and environments including Office and Office 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the advantages of conventional in-person instruction, such as instant communication between students and trainers, but eliminates the costs of transportation and the hassle of attempting to synchronize the availability of multiple students. Offered to individuals or classes of all sizes, Progent's virtual training allows the trainer to run the class from a remote facility and the students can be dispersed throughout a campus or all over the the U.S. Live online learning utilizes powerful teaching tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specialized subjects or longer in duration and wider in scope.
Solaris-Windows Migration Consultant
UNIX Migration Consulting
Progent can help your company to design and implement an efficient migration from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and minimize business discontinuity by developing an efficient migration plan that preserves your existing assets in Sun Solaris application and technology. UNIX-to-Windows transition support expertise available from Progent include analysis of current infrastructure, transition strategy and testing, Exchange migration expertise, data and application software transition, and processor and storage transition and economization.
Dynamics GP Power BI Computer Consultants
Great Plains Migration Support
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by delivering easy access to strategic data and a rapid return on investment. Microsoft Dynamics GP offers major business benefits including its ability to expand the reach of your company, handle your accounting, automate financial operations, standardize procedures throughout your business, improve inventory control, increase order accuracy, grow sales and shorten turnaround time, and increase cash flow. Progent can help you configure and manage a reliable, safe server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Microsoft Dynamics GP business management system.
Lync Server 2013 VoIP Engineers
Consult Microsoft Lync Server 2013
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to assist you to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
An index of content::
Windows and UNIX Services
UNIX, Windows Consulting Services
Progent can help your company to plan and execute a smooth migration from a UNIX-powered IT system to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your information and minimize productivity disruption by designing an effective transition strategy that protects your current investments in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include analysis of current infrastructure, migration planning and testing, Microsoft Exchange migration support, data and application migration, and processor and media transition and economization.
CISSP-ISSAP Cybersecurity Architecture Consultant Services
Cybersecurity Architecture Engineer
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough examination and extensive experience with information security architecture. ISSAP security experts possess comprehensive knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
Dynamics GP Software IT Consultants
Remote Technical Support Dynamics GP Great Plains Software
Dynamics GP 2010 accounting is a full-featured business management and analytics platform that integrates data and processes throughout your company, interfaces seamlessly with other solutions, and connects employees, customers and vendors unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP 2010.
Microsoft Data Protection Manager 2016 Online Troubleshooting
Data Protection Manager 2016 and Exchange Consultant
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive protection for key platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to resolve challenging issues or deliver end-to-end project management support to make sure you complete your SCDPM 2016 deployment on time and on budget.
Consultants SQL Server 2012 Migration
SQL Server 2012 AlwaysOn Technology Consulting
Progent can provide the expertise of Microsoft-certified consultants and experienced database application developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and data security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and define an efficient and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Windows .NET Computer Outsourcing Consultant
Support Specialist Project Server
Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Network Consultant Remote Access
24 Hour Remote Access Network Consulting
Cisco's security and remote access products for small companies represent a comprehensive range of manageable security solutions to help protect your local and remote information system. Cisco's VPN line features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your business goals.
Urgent Professional Wi-Fi 6 wireless controller
Wave 2 wireless controller Computer Consultants
Cisco's Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by limiting the impact of RF congestion, improving wireless availability with rapid failover, and strengthening data security by identifying threats and filtering traffic content based on user type and location. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
System Center 2016 Troubleshooting Online Technical Support
System Center 2016 Amazon AWS Integration Troubleshooting
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's affordably priced network service programs, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to offer small company information systems world-class availability, security, and performance.
Project Design Tuning Consultants
24-7 Project Design Professional
For enterprise project management assistance, Progent offers the services of senior information technology experts with years of background in technology management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients adhere to best practices to ensure that major projects are successfully completed on schedule and within budget.
Urgent Integration Support Windows Server 2019 upgrade
24 Hour Windows Server 2019 Clusters Sets Help and Support
Progent's Windows Server 2019 disaster recovery preparedness experts can assist you to plan and deploy a DR/BC solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Microsoft Computer Network Support
Technology Providers Microsoft Office
Progent’s IT outsourcing services offer affordable computer consulting for small businesses. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your network engineering services can contain expenses and eliminate uncertainties, allowing IT service budgets to increase in a more linear and manageable manner than is feasible by building up a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network architecture for your critical business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Support and Help Comprehensive Event Management
MOM 2007 Online Help
Progent provides a variety of IT service packages for small businesses. These information technology outsourcing and server monitoring solutions are built around the proactive problem solving capabilities of Microsoft Operations Manager 2007, a state-of-the-art server and system support software platform that monitors the reliability, throughput, and security of your network and identifies potential problems before they can bring down your system. With Progent's economically priced network support packages, small companies can select a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.
Apple Final Cut Pro Training Professional
Emergency Photoshop Train
Progent's Mac consultants can support the creative aspect of Mac computing by offering consulting services and training in imaging, sound, and motion video. Progent's consultants offer help in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Sales Office Online Consulting
Consultant Branch Location
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to build an unmatched ability for serving branch offices that need network help with the flexibility associated with with small firms but which offers effective communications, complete documentation, and adherence to corporate IT standards. If your corporation maintains a sales office situated anywhere in California or any area served by Progent's consultants, Progent can provide a wide array of onsite and remote network consulting services and system architecture assistance.
Technical Support Juniper J4350 Router
Juniper J2320 Router Security Firm
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24-Hour Cisco PIX Upgrade Remote Troubleshooting
Immediate Cisco PIX Firewall Migration Integration
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to migrate to more current firewall technology from Cisco. Progent's Cisco technology specialists can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.
District of Columbia Network Support Company
Small Business Network Consulting Group Arizona
Progent’s Technical Response Center (TRC) offers national extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone support and remote secure network access to troubleshoot and repair network problems quickly and affordably. The scope of IT expertise available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as needed. For urgent problems, the TRC endeavors to respond to your request for service in less than one hour.
UNIX with Windows Engineer
Windows and UNIX Professionals
If your business network mixes UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your OS platforms to run side by side for simple management, seamless information exchange, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services feature IT architecture configuration and service, support for Windows services for UNIX, remote server monitoring and management, online network help and repair, on-site technical support, and Helpdesk services.
NetApp Disaster Recovery Professionals
MetroCluster Management Consultancy
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) apart from each other. Progent's roster of seasoned IT consultants can assist you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with industry standards and regulatory requirements.
Phone Support Online Office Word Training
Microsoft Certified Partner Live Online Office Publisher Education
Progent provides customized online training for popular desktop applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the advantages of traditional in-person instruction, including immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of attempting to accommodate the availability of multiple trainees. Offered to individuals or groups of any size, Progent's virtual instruction permits the teacher to conduct the class from a remote facility and the clients can be spread throughout a campus or across the the U.S. Live online instruction deploys proven learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specialized subjects or extended in time and broader in scope.
Service Database Remote Consulting
Troubleshooting Service Database
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local service organizations who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation transmitted by every staff member to every client. The discipline of documenting and organizing support records results in more efficient support and avoids a slew of common problems such as when a service customer is effectively held captive to a consultant who won’t release the keys to the kingdom.
Email Bayesian Analysis Engineers
ProSight Email Guard Content Filtering Service Professional
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Firepower Consultant Services
Online Support Services Cisco Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of modern security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that include local offices, data centers, and cloud resources.
Windows 8.1 DirectAccess Computer Network Consulting
Windows 8.1 Help Desk Remote Troubleshooting
Windows 8.1 is designed to run on computers from smartphones and slates to engineering workstations. An abundance of new and improved features, including touch screen support and iconic live tiles user interface, offer a wide range of benefits for companies who know how to exploit them. Progent's Windows experts can help get your organization up the learning curve with Windows 8.1 and make sure you gain significant competitive value from the product's many new and enhanced technologies.
Security Evaluation Juniper Firewall/VPN
Network Security Auditing Juniper NetScreen 5200 Firewall
Progent's Juniper-certified NetScreen consultants can assist your company to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology systems.
DoubleTake Carbonite Availability Technical Consultant
DoubleTake Carbonite Backup and Restore Online Support Services
DoubleTake/Carbonite Software publishes a family of tools intended to provide small and midsize businesses a range of affordable solutions for replicating and restoring business-critical applications such as Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have extensive experience integrating DoubleTake/Carbonite products into small company IT networks to create an advanced level of availability and disaster recovery capability at a budget-friendly price.
Anti-Virus Consultants
Antispam Small Business Subscription
E-Mail Guard by Postini provides continually updated spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard antispam and virus defense aggregation offering. Progent’s expert e-mail security consultants can show you how to develop an email protection plan that features spam filtering and anti-virus products and policies.
Microsoft Experts Active Directory Professional
Network Engineer Active Directory
Microsoft Windows Active Directory demands extensive field experience to configure efficiently across a large corporation. Progent’s Microsoft Certified consultants are experts in planning, deploying, and supporting sophisticated Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy beta version configuration objects in production AD systems, and repair of failed installations of Active Directory and AD-integrated programs.
Security Group Juniper NetScreen 5200 Firewall
Juniper Networks NetScreen Security Audit Services
Progent's Juniper-certified NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor systems.
Google Cloud Backup Services
Services Google GCP Cloud integration
Progent offers cost-effective remote and on-premises consulting to help businesses of any size to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Consultants Internet Connection
ADSL2+ Consulting Services
Progent can provide the affordable support of online Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution matches your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and deploying additional ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.
Consultants Dynamics GP SmartList Designer
Dynamics GP Management Reporter Professional
Microsoft Dynamics GP accounting includes analytics and reporting capabilities that let you monitor all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can help you create reports that allow you to analyze your business more completely, turning uncooked data into valuable business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and eCommerce applications that integrate seamlessly with Dynamics GP/Great Plains.
Call Desk Sharing Support
Extended Call Center Support and Integration
Progent provides several basic types of Call Center support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your customers easy access to a reliable technical group with extensive experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business productivity. Progent's goal is to resolve rather than merely record problems.
Home Based Microsoft Certified Contract
Home Based Network Consultant Contract Jobs
Progent is convinced that a well architected and implemented network is a crucial factor for enabling any firm's success, and we follow this belief in our own system environment. Progent has built a non-stop virtual office network that allows our in-house consultants and certified contractors to deliver rapid and efficient service, cooperate closely on complex jobs, and gain from career and personal maturity by being part of a dynamic business ethos of personal drive and independence.
24/7 Problem Escalation Through Teamwork Phone Support Services
Problem Escalation Through Teamwork Outsourcing Firm
Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry background, in the trenches of network support, performing a wide variety of IT projects for an extensive mix of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This guarantees that you get not just expert technical capability, but also a support engineer with proven approaches for using computer knowledge to resolve real-world network problems quickly.
Microsoft Teams conference bridges Engineer
Consultancy Microsoft Teams session border controller
Progent can assist your organization to design an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Mac and Cisco Security Support and Help
OS X Disaster Recovery Support and Setup
Progent's certified security consultants can show you how to safeguard your Mac environment through expert support offerings including performing security audits, recovery from virus and worm penetrations, setting up firewalls, implementing secure off-site and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific objectives of your business network.
Cisco Small Business Computer Consulting Firm
Cisco Certified CCIE Consulting Companies
Progent's Cisco CCIE network infrastructure experts can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Microsoft Teams AD Federation Services Consultants
Microsoft Teams with Exchange Online Consultancy
Progent can help you to design an upgrade to Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Microsoft Office 2003 Small Business IT Consulting Group
Microsoft Office 2003 Problem Resolution
Progent’s IT outsourcing services for small companies feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, fixing stubborn IT problems, and producing a company-wide security plan. Progent can help you enhance network availability and performance via non-stop configuration, redundant network topology, and proactive server monitoring. Progent also provides project management help for major upgrades and can assist with requirements definition, product identification, bill of materials production, sourcing qualification, purchasing logistics, and professional documentation. Progent’s IT outsourcing help also features training for office productivity programs such as Office XP.
Cisco and Microsoft Certified Experts Online Consulting 24x7 Support
Onsite Support Specialists
For mid-size businesses looking for network consulting services, Progent can deliver an array of alternatives such as on-site service, on-line assistance, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staff augmentation, business relocation services, software programming, and professional consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers professional onsite support for solving network issues rapidly and economically.
Windows Server 2012 R2 Virtual Fibre Channel Online Help
Support and Integration Windows Server 2012R2 Hyper-V Virtual Switch
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop a corporate-wide security plan, automate network administration, help with application development, and build and test a DR/BC plan.
Power BI Integration Coding
Top Quality Outsourced Programming Power BI Query Editor
Progent's Power BI experts can assist you to plan, install, maintain, update or debug your Power BI solution. Progent can also help you to prep your target data for Power BI visualizations. Progent can assist you implement and administer an onsite, cloud, or hybrid network model for Power BI.
Immediate Internet Security and Acceleration Server 2006 Consultants
Microsoft ISA Server 2006 Online Help
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced efficiency by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier ISA Server consultants can show you how to design, deploy, set up, and support Internet Security and Acceleration Server on your system so your business achieves a smart and affordable balance of security, productivity, and speed.
NetApp MetroCluster Synchronous Replication Engineers
Specialist NetApp MetroCluster Disk Pools
Progent can provide enterprise customers the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage environments efficiently following best practices.
Microsoft Certified Partner Specialists Co-managed Help Desk
Consultant Supplemental Help Desk
Progent's Microsoft authorized experts offer three ways to help medium-size and large companies develop a cost-effective and successful internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help companies sift through the various high-quality Help Desk software packages available and decide which packages might be excessively expensive, lack critical capabilities, or align poorly with your organization's business goals. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk staff for occasional projects or to substitute for absent or incapacitated personnel.
Microsoft Consulting Best Practices IT Consulting Companies
Access to External Support Databases System Support
Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional background, in the trenches of IT service, executing a wide range of IT tasks for a large array of customers. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support team. This guarantees that you get not just world-class technical skills, but also a consultant with field-tested approaches for using technical knowledge to fix actual network problems quickly.
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