To provide cost-effective IT services for small businesses, Progent offers full-service IT outsourcing plans that offer small businesses fast access to technical expertise without forcing you to recruit, train, and manage a large in-house IT staff. Progentís IT outsourcing services offer you an economical way for creating a secure and reliable system for your important Windows office productivity suites such as Microsoft Office XP and Microsoft Office 2003.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Progentís Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool built, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting products in the Dynamics GP/Great Plains family, offers an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is easy to install and integrate, and with its modular design you are able to purchase only the functions you currently need, with the option to add users and increase functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also older versions of Dynamics GP/Great Plains.
Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and debug a Wi-Fi network customized for your environment, offering you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and hand-off ability your company needs. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified consultants can provide remote and on-premises expertise for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco Video Interop Server. Progent's certified data security experts can assist you design and validate a security environment for your Skype for Business solution that meets government and industry standards.
System Center 2016 Operations Manager is designed to promote top performance and dependable availability for critical applications by offering centralized, cross-platform monitoring of IT infrastructure installed throughout on-premises datacenters and cloud environments. Progent's consulting team can provide advanced remote and onsite expertise to assist businesses of all sizes to plan, implement, tune, enhance and repair SCOM 2016 solutions. Progent can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's Data Center engineers can help you select fault-tolerant data centers that match the particular requirements of your business. Fault tolerant colocation sites are especially appealing to small companies due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center with even a basic degree of fault tolerance is too costly for typical small businesses. Progent can help you get all the advantages of high availability data centers and fault tolerant colo sites by providing a complete array of engineering and maintenance services.
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they can impact your business.
Progent's Meraki wireless AP experts offer online and onsite support services to help businesses of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers identical access, performance, security, manageability and uptime for wired and wireless users irrespective of their location or device.
Progent provides consulting for security evaluation products including Microsoft Baseline Security Analyzer for performing a set of automatic network auditing scans to uncover possible security problems. Progent has broad experience with network analysis tools and can help you to understand testing reports and respond effectively. Progent can help you build protection into your company operations, install auditing applications, plan and implement a secure network architecture, and suggest policies to optimize the security of your IT system. Progent's security engineers are available to help you set up a firewall, design secure remote access to email and business applications, and install virtual private network. Progent's accredited security engineers can test the security of web-based applications and can provide extensive security evaluations of company-wide security to validate your company's compliance with important international security standards including HIPAA, PCI, and ISO.
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2000 Servers and can streamline network administration, provide tech support and repair, and strengthen security. Progent can also help you create, justify, and execute a strategy to upgrade from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing test installations to reduce the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and onsite assessment and migration support for Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing Call Center support services.
Cisco's Meraki MS line of access and distribution switches are designed for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to assist you to plan and deploy an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain security, develop and validate a disaster preparedness strategy, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking infrastructure.
For custom application development, Progent can supply programming experts to produce business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent can provide affordable online and on-premises consulting to assist companies to move all or part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to migrate from an older edition of SCVMM or from a third-party management system, and Progent can assist you to optimize and repair your existing SCVMM ecosystem so you realize the highest possible return on investment.
Progentís Microsoft certified consultants offer small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical applications quickly and automatically to appropriate workers, lower software expense and stay compliant by determining patterns of usage, improve Windows protection by improving your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully utilizing the administrative capabilities built into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including program and hardware inventory.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent offers cost-effective online and onsite support to assist organizations of any size to migrate all or part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Progent wants to find staff-level, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco certified network engineers who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or comparable security certification; and high-end system architecture consultants with a background in mobile access, wireless connectivity, fault tolerance, business continuity, data preservation, and server virtualization. Progent also is hiring employees who can join our team of helpdesk service specialists and remote troubleshooting professionals. Also, We are hiring experienced administrators who can operate productively in our fast-paced, virtual office environment.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business needs.
Progent's application experts can provide in-depth consulting, software development, integration assistance, and online training for popular business applications covering key areas including ERP and MRP, general accounting, management reporting, web commerce application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting and troubleshooting support online, Progent can assist clients anywhere in the United States to eliminate the lost productivity and expense associated with travel and on-site activity without compromising the high quality of consulting support.
Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC. Progent's certified data security experts can help you design and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Progent offers organizations of any size enterprise-class IT online or on-premises consulting services for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also can provide security expertise for companies ranging from the small office to the global enterprise.
Progent offers small businesses a pair of specially designed security inventory packages that include, for a set fee, remotely managed inventory scans of your security profile which are analyzed by certified information security engineers who interpret the results of the scan, present objective summaries of your existing security vulnerability, and make recommendations for remediation. Progent offers two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while delivering enterprise-quality assessments of your network's exposure to attack.
Progent offers two low-cost service packages intended to enable small companies to get an independent security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive test of your network from outside your company firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from an authorized machine inside your firewall to determine your exposure to inside threats. The two security inventory packages are set up and run from a secured external location.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple venues with any number of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can help you to determine the benefits of UniFi technology for your environment and help you to plan, install, administer, and troubleshoot your UniFi solution.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business better solutions for your information network.
Colocation sites make it possible for businesses to share enterprise-class facilities for housing computer hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation program such as choosing and moving to a colocation site, creating network architecture, defining hardware, on-site and on-line troubleshooting, setting up offsite system management, and training your IT personnel.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Microsoft-certified consultants can help you analyze the possible advantages of Hyper-V-powered virtualization for your company, perform test implementations to validate Hyper-V's operation with your line-of-business software, assess your network infrastructure for optimal performance with virtualization technology, help you in migrating to Windows Server 2008 and configuring Hyper-V, train your network management personnel to track and administer Hyper-V, provide expert consulting support for improving the protection of your virtual machines, establish and test disaster recovery procedures that maximize system availability, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk outsourcing.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete threat progression including protection, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Progent offers cost-effective online support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers occasional support to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft authorized experts offer three service programs to help medium-size and large organizations create a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous top level Help Desk application programs on the market and determine what products may be too expensive, lack key capabilities, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to augment their internal Help Desk staff for special projects or to substitute for absent or incapacitated personnel.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Cisco's network security and offsite connection technology for small companies offer a comprehensive line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your business goals.