Progent's Microsoft and Cisco premier computer consultants offer advanced support for a wide array of technologies and can provide that assistance online nationwide or onsite in select cities throughout the United States and anywhere in California. Progent offers online help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex connectivity problems, plus the assistance of CISSP-qualified security consultants to assist with complex security design and problem solving. Progent has delivered remote troubleshooting to businesses in every state in the U.S.
Microsoft Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package offering advanced security, transparent integration with other Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-manage, fault-tolerant IM platform. Effective deployments of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the benefits of Office Communications Server throughout your entire organization.
Progent's Cisco-certified CCIE network experts can assist your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software support.
Progentís experienced Cisco network security consultants offer high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and high reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.
Cisco's Meraki line of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to help you to plan and implement an efficient network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, create and validate a disaster recovery plan, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the maximum level of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that enable small companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progentís data center IT services are designed for companies with equipment located at Internet Data Centers or data center collocation hosting sites and in need of on-demand on-premises service at the colocation site as well as off-site help from Microsoft and Cisco Premier Certified professionals. Progent offers a full range of Internet Data Centers and IDC and colo support services such as system topology analysis, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, development and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and support, designing load balancing environments, and creating high-availability server clustering configurations.
Progentís expert software programmers, relational database designers, and program managers can assist enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by providing relational database architects and programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other data sources such as SQL Server and Excel to create data-intensive intranets and web portals. Progent also offers experience with web development technologies and can assist businesses to build, expand, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.
Windows Active Directory demands significant field experience to integrate efficiently across an enterprise. Progentís Microsoft Premier consultants are experts in designing, deploying, and supporting sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with legacy beta version configuration objects in online AD systems, and repair of unsuccessful installations of AD and Active Directory-integrated applications.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and fixing SCOM solutions and offer organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate smoothly from older versions of VMM, design processes for building and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere support.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with real-world background and broad knowledge in planning and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting IT environments based on the SBS suite of servers and applications.
Progent's application experts can provide advanced support, custom development, integration assistance, and online training for popular applications that address vital areas including ERP and MRP, general accounting, management analytics, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting support remotely, Progent can help clients anywhere in the U.S. to save the lost productivity and expense related to travel and on-site activity without sacrificing the high quality of consulting services.
Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, create a corporate-wide security strategy, streamline IT management, assist with creating applications, and generate and test a DR/BC plan.
Progent's service specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with resource sharing and workgroup functionality. Allowing efficient cooperation among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Microsoft and Macintosh consulting makes it possible to offer expert support to companies that depend on these technologies to maintain their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent provides nationwide urgent help and consulting services for companies that run UNIX or Linux networks or whose IT systems include a mix of UNIX/Linux and Microsoft products. Remote technical support provides optimum leverage for your information technology dollar by preserving client productivity and shortening the hours billed for computer repair services. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and money by going to your location. In most of situations your IT issues can be remediated over the phone or through a mix of phone support and online access. Progent can offer the services of Cisco CCIE network experts and CISA premier security specialists to assist with the most difficult system issues.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to match your unique business requirements. Progentís Microsoft consultants provide expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for secure, company-wide resource sharing as well as interfacing with Customer Relationship Management applications.
Progent's pricing policy is to charge for phone support and in-person visits per minute. Consequently, you are invoiced just for received support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no initialization charge and asks no retainer for services delivered during regular business hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large bills for quick fixes so you will not be forced to permit minor problems to stay unaddressed.
Progent's Check Point firewall consultants can help you design, integrate, and administer firewall environments that rely on Check Point NGFW security gateways and Check Point's cloud-based security services. Progent can also assist you support older Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
If your company network combines Linux-based products technology with MS Windows, Progent can assist you to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for simple management, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance offerings feature network infrastructure configuration and service, support for Windows services for UNIX, online server monitoring and administration, remote technical support and repair, in-person technical support, and Contact Center outsourcing.
Progent's Data Center professionals can show you how to select high availability data centers that match the particular requirements of your company. Fault tolerant off-site data centers are particularly appealing to small companies because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum level of fault tolerance is too expensive for the majority of small companies. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of engineering and maintenance services.
Internet Security and Acceleration Server Consultants
Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 offered by Progent's experts include ROI estimates, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing Call Center support services.
Progent's Cisco Meraki wireless AP consultants offer online and onsite support to assist organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security, manageability and availability for wired and wireless clients irrespective of their location or computing device.
Progent's certified Microsoft Office and Office 365 experts can assist companies of any size to integrate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers quick return on investment and promotes improved business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between different releases of Microsoft Office desktop and offers customized online instruction to individuals or teams.
Progent offers affordable online and onsite consulting to help organizations of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security designs for IT networks with many locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy a configuration of ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Progent can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers without adequate in-house resources to assemble proper pilot systems, the lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.
Progentís Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP tool based, like all Microsoft financial solutions, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the option to add clients and increase functionality when necessary. Progentís Microsoft Dynamics GP consulting engineers can help you install, configure and manage the latest version of Microsoft Dynamics GP or migrate efficiently from an earlier edition.
Les Kent has a 35-year track record of successful technology integration, corporate administration, sales, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a system designer, application developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major enterprises.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with planning, installing, administering and supporting powerful information technology applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Server proliferation puts pressure on IT budgets and management resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of hardware and faster ROI, more leveraged use of servers, simplified operations, increased system uptime, and easier management. Typical uses for virtual machines include hardware consolidation, economical platforms for line-of-business legacy software based on obsolete operating systems, and inexpensive isolation of software development or evaluation environments from production systems.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's SonicWall firewall experts can help you integrate, manage, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build protection into your business operations.
Progent's Intune consultants can help you to understand the business case for adopting Intune for configuring and managing your web-facing mobile devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent can assist you to define security and compliance policies, plan and deploy pilot environments to confirm the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
Progent's business climate will allow you to become a more capable consulting professional by enhancing your information technology skills and boosting the loyalty of your clients. Progent makes good on this promise by attracting the best consulting talent for you to operate with, offering an advanced system infrastructure, using custom application tools to deliver the maximum level of support, and by streamlining our business structures for finding and keeping customers.
For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop environment that improves the strategic value of your IT network; configure XenDesktop technology with your servers, end-user devices, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop effectively.
Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, reducing the difficulty of creating, integrating, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
In performing consulting projects for enterprise clients, Progent follows a phased methodology driven by specified milestones in order to meet budgetary, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design tuning, and professional implementation. All facets are recorded to provide a detailed description of IT services performed and to assist in downstream system support.