Progent is structured to deliver in-depth online support for all technical areas common to today's small business information networks and allows you to outsource a variety of vital, as-needed support services including a part-time CIO to provide advanced IT design and negotiating capability, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical initiatives such as site relocations orOS upgrades, Cisco-certified consultants for designing high-performance and reliable infrastructure, security engineers to ensure information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, customize, or troubleshoot business application programs.
Progent applies no service activation fee and requires no retainer for support services provided during normal business hours. Progent's one-minute granularity does away with large invoices for fast repairs so you will not be tempted to permit minor problems to fester.
Progent's Cisco-Premier network consultants provide experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and secure access services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progent's Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's wireless consultants can help small businesses design, select, pilot, deploy and maintain protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of protection that equals or exceeds wired connections. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and deploy the wireless connectivity solutions that fit best with your business requirements.
Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT support programs, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks world-class reliability, protection, and performance.
Citrix has developed a powerful line of products that provide enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business advantages of Citrix technology and can help you design, test, implement, optimize, and support Citrix virtualization platforms.
Progent's Cisco-authorized network experts can show you how to design an economical, fault tolerant Internet configuration solution that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current technology for high availability Internet connections to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.
Progent can provide the support of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote support model, provides small businesses an efficient option for integrating BlackBerry devices and software seamlessly into their information network.
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the specific needs of your company. High availability Internet Data Centers are particularly appealing to small organizations because of their low cost and convenience compared to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by providing a full array of engineering and support services.
For custom program creation, Progent can supply programming experts to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate processes.
Progent's ProSight family of managed IT services are intended to provide organizations who have minimal in-house network support staffs with affordable help from enterprise-class management platforms and technical experts. Advantages of the ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of routine management processes, continual absorption of the latest technology, graceful migration from legacy systems to current solutions, improved fit between computer technology with strategic goals, guidance from seasoned IT experts, and allowing management to focus on business rather than ever-changing information technology.
Progent's Cisco CCIE-certified networking consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent can provide the support of Microsoft-certified engineers as well as experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity planning specialists, and certified data security consultants to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent can assist businesses of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Progent's colocation center IT services are designed for businesses with equipment housed at IDCs or data center co-location hosting sites and in need of on-demand on-premises help at the co-location site as well as remote support from Microsoft and Cisco Certified experts. Progent offers a full array of Internet Data Centers and data center and colocation consulting services including system architecture analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and deployment of zero-downtime configurations, architecting and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and planning high-availability server and storage clustering systems.
Progent can help your business to understand the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that transparently combine on-premises and cloud-based resources.
Progent's wireless site survey and predictive modeling assist you to design, install and debug a Wi-Fi LAN adapted to your facilities, providing you a wireless solution that has the coverage, speed, density, QoS, data protection, and hand-off ability your business requires. Wireless site survey services from Progent include remote predictive analysis for planning a wireless network and onsite survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.
Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the specific needs of your business. Fault tolerant off-site data centers are especially attractive to small organizations because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too costly for most small companies. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a full array of consulting and maintenance services.
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical data, apps and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical information.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a a dozen years, and Progent has the scope of IT know-how to help businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual jobs associated with your SharePoint 2013 deployment.
Progent has extensive experience providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the industry's pioneers in delivering advanced remote network consulting and has delivered network solutions to clients in every state. Online support eliminates travel costs and solves problems faster than onsite support.
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to develop sensible procedures and policies to manage handheld computers and smart portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that incorporates standards, procedures and IT products to keep your IT computer system protected.
Progent is among the most qualified IT consulting firms for integrating email systems powered by Exchange 2000. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent's certified engineers can help you to pilot Microsoft Windows 7 to verify application compatibility and to determine its speed and stability running with your applications. Progent can also help you to estimate the likely business benefits of adopting Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a smooth upgrade to Microsoft Windows 7 from a your current release of Windows.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class programs that can give your business a critical competitive edge. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Nexus switches are intended to deliver the performance, scale, dependability, virtualization support, capacity, security and manageability needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting services to assist you to design an efficient network topology, set up test systems to validate your network design, deploy Nexus switches, define and implement effective policies, run security vulnerability evaluations, set up advanced monitoring, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus products. Progent can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Progent offers the support of Microsoft-certified consultants and experienced software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and security professionals to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Cisco certified wireless networking consultants offer economical remote and on-premises help for both legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can help your business to plan and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that need network service with the flexibility associated with with small firms but which includes professional client interaction, complete documentation, and adherence to corporate IT protocols. If your enterprise has a remote office located anywhere in or any area served by Progent's engineers, Progent can provide a wide array of onsite and off-site IT support services and network design assistance.
This page includes the latest information on cybersecurity threats, patches, and best practices. Call or email Progent if your organization needs help defending your system against the latest IT security threats.
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for information systems with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your network.
Progent can assist your organization in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Solaris platform support experts offer small businesses and software developers support for managing and supporting Solaris systems that run with Microsoft-based technology. Progent offers your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent offers small and mid-size businesses expert consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security plan and choose appropriate technologies from a variety of suppliers to achieve your security goals while staying within your budget limits.
Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.