Lync 2013, now called Skype for Business, enables businesses of any size to create a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT team and users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.
Progent offers the expertise of Microsoft-certified consultants as well as seasoned software developers, DBAs, project managers, network infrastructure architects, business continuity specialists, and security consultants to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
For companies that have a mix of Apple Mac and Windows desktops, there exist two popular alternatives for running Microsoft Windows-only applications on a Mac: an external connection to an actual Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a remote Microsoft Windows-powered PC to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you can run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your business to manage these solutions for running Microsoft Windows programs on your Apple Macs and can in addition help your company to assess and configure other products for Windows platform emulation.
Stealth intrusion testing is a key component of any overall IT system security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history monitoring are properly set up and consistently monitored. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Progent's certified security experts can perform NodeZero-powered PEN tests to verify your security monitoring and protection tools and policies are properly configured and effective.
Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on offering high-value skills where Progent faces little competition. Small businesses who utilize trusted freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, secure, and efficient.
Progent can assist your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, implement, enhance, manage and troubleshoot a Wi-Fi solution optimized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
Progent's Juniper-authorized NetScreen consultants can help you to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper products, and repair network infrastructure problems in Juniper-only or mixed-technology systems.
Progent's Cisco-certified SIP integration consultants can help you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based SIP trunks and offer cost-effective remote or on-premises expertise to assist companies to move efficiently to an advanced unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of IT security. Progent can help create efficient cybersecurity solutions that protect a small office from modern threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile users sharing network resources spread across a mix of physical sites and public and private clouds.
Configuration Manager automates software provisioning at scale, simplifies compliance settings management, inventories network assets, protects against company data leakage, performs health monitoring, allows secure self service, and offers a single point of control for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent offers nationwide online technical support and troubleshooting services for companies who operate UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft products. Remote technical support offers maximum return for your IT budget by preserving client efficiency and shortening the hours billed for computer repair services. Advanced remote access technology and experienced technicians and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your site. In most of situations your network issues can be dealt with over the phone or through a combination of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist with the toughest network problems.
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange 2013.
Progent's Meraki Wi-Fi access point consultants offer remote and on-premises support services to help businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.
The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting firm with practical experience and in-depth familiarity with planning and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent's consulting services can assist you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and repairing SCOM solutions and offer companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progent's support services for software/firmware update management provide businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network appliances like switches and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Progent provides national online phone support and consulting services for businesses who run macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's experts can provide Mac users a range of IT services including desktop support, upgrading to the most recent version of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote network consulting provides optimum leverage for your IT budget by protecting user efficiency and limiting the hours charged for network analysis and repair. Advanced remote access utilities and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and expense by going to your site. In most of situations your network problems can be dealt with by telephone or through a combination of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help you with the most difficult network problems.
Largest Microsoft Experts ISA 2004 Server Computer Consultants
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own brand as a seamless extension of your IT consulting team.
Progent's certified consultants offer small and mid-size companies enterprise-grade consulting support for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is the new title for the update management solution previously known as SMS Server. System Center Configuration Manager provides a range of enhancements to Systems Management Server such as full automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager economically for streamlined OS and application installation, security patch control, software metering, and software license reconciliation. Progent's consultants can also help your company to move efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
Progent's compensation model is based on contribution, so just like working as an independent consultant, your income is directly tied to your work effort. Some Progent consultants focus on quality of life and elect to work at an easy pace, utilizing our self-determined calendar to pursue personal pursuits like mountain biking, car racing, skiing, fishing, vacations, or spending private time with relatives and friends. Other consultants take advantage of the chance to earn big bucks through hard work and extended days. Progent fully supports both ends of the spectrum and everything in between.
Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and provides a easily administered web gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft consultants can help you to plan and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer minimal documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation sent by every staff member to each customer. The practice of documenting and archiving service activity allows more efficient support and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who won't release vital service information.
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can get a degree of protection that was previously limited to enterprises. Progent offers several RMM solutions available as economical service packages designed to assist your company to detect and fix a most IT network problems before they get big enough to impact productivity.
Progent can assist small and mid-size organization to design, implement, validate and manage backup/recovery technology needed to support at-home workers.
Progent provided a wireless integration solution that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered improved performance and reliability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of any size to deploy, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticketing, ownership, status tracking, and metrics.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or enhance .NET applications rapidly and at low cost.
Progent's IT outsourcing packages offer affordable computer support for mid-size organizations. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting network support expenses to increase in a more linear and controlled fashion than is feasible by amassing a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available network architecture for your vital Windows-powered business software including Windows 2008, Exchange Server 2007, and SQL Server.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt your business.
Progent offers remote and onsite consulting to help your organization with any phase of BI reporting from debugging or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's management reporting experts can assist you to maintain your existing BI system, assist you to upgrade reports and databases from a discontinued reporting product to a modern solution, and deliver as-needed online mentoring tailored to your specific requirements. Progent's business reporting consultants offer experience in the leading BI reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and implement a smooth migration of your current SQL Server environment to any network model including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's support services for software/firmware update management provide organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting updates to your servers, such as printers, network appliances such as routers and wireless APs, and IoT devices like alarms and robotics.
If you want to update your production web site, build internal websites for purposes such as human resources or worker training, design a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you design and maintain a safe, robust server and communications infrastructure, including off-site and wireless access, to run your web tools.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the front lines of IT service, performing a broad range of technical projects for a large mix of clients. Every Progent consultant shares a proven set of individual best practices which are combined into shared best practices training that Progent teaches its support team. This guarantees that you get not only world-class technical skills, but also a consultant with proven methods for using technical knowledge to repair real-world IT problems quickly.
Progent's ProSight Virtual hosting services offer small companies a range of benefits such as lower capital costs, savings on operational expense, improved management focus, enterprise-class security, greater availability, and regulatory compliance.
Progent's support services for patch management provide organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances like switches and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of any size to design, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and include unified management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that include local offices, data centers, private clouds and public clouds.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client relationships. Integrated Sales and Customer Service components enable employees to share information to help promote selling success and offer steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your sales or customer service databases.
Progent offers affordable online consulting to assist businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
SQL Server 2016 offers significant enhancements in performance, capacity, data security, uptime, BOYD support, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Nagios and MRTG are powerful, license-free monitoring tools that operate on the Linux OS and can be used to analyze UNIX/Linux networks, Windows systems, or mixed-OS networks where the Linux OS and MS Windows run side by side. Nagios allows system support engineers to monitor network services including SMTP, HTTP, SSH, and NNTP. MRTG permits you to track the bandwidth in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's network integration engineers can help you use both these tools to tune and troubleshoot your network.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages including reduced capital costs, reductions in operational expense, improved management focus, world-class security, enhanced availability, and regulatory compliance.