Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps rapidly and affordably.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so that any looming problems can be addressed before they can disrupt your business.
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Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the advantages for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with consulting experts in solution planning and integration, software programming, SQL Server management, and cybersecurity.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size expert online or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Progent can provide the expertise of certified consultants as well as experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security consultants to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Cisco-certified Catalyst Wi-Fi 6 Wireless Access Point experts can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
For corporations with branches in or any area served by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and certified Cisco system specialists can provide a variety of network consulting services including project planning, Sarbanes Oxley compliance, site moves, corporate security, network design, on-site or remote branch office support, and troubleshooting for colocation hosting facilities. A Progent network consultant can show you how to plan a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help major enterprises design, integrate and maintain major rollouts of the latest releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can help you deploy Cisco products for connectivity solutions that combine basic, high-speed, integrated, and wireless networking.
In conducting IT tasks for corporate customers, Progent follows a phased methodology based on specified milestones in order to achieve budgetary, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and professional implementation. All phases are documented to provide a detailed summary of IT services performed and to help in ongoing network maintenance.
Progent is among the most expert network consulting firms for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive all the advantages of Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Microsoft engineers can provide cost-effective remote support and programming services to assist your business to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document management tools, blogs, data warehouses, business analytics, enterprise search, workflows, and other utilities to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity applications including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent offers enterprise customers the services of a NetApp-certified consultant for remote or on-premises support for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage environments efficiently based on best practices.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing efficient migration procedures, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility problems, and building training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to configure effective test environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support services to assist you to maintain and repair your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
Progent provides customers the services of engineers who have been awarded some of the IT industry's most prized credentials. Progent believes that clients have the right to be sure that their computer service providers have accredited testing plus extensive real-world field experience so that Progent's clients can use Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts brings privileges for substantially better vendor help than is available to non-certified consultants, allowing Progent to offer customers a better level of IT service. In other cases, major credentials such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory requirements by using the services of recognized industry experts.
Progent's data protection experts can assist your company to design, deploy and troubleshoot a backup/restore solution based on MSP360 software. MSP360 offers file or image-based backup/restore for VMs and physical machines, supports all popular public clouds, and permits you to create a data protection ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from human mistakes, computer errors, ill-intentioned insiders, and external assaults such as ransomware.
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and service companies to manage complicated supply chains and improve the efficiency of key business processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that spans from occasional guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Microsoft 365 integration, training, and DBA services.
Progent's Microsoft-authorized experts can help you rationalize the business case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint for your circumstances, provide setup and deployment services, help you to install MS SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint Server 2007, design a comprehensive security plan that includes portal technology, and provide troubleshooting and Help Desk services.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to analyze your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance security, and increase productivity by making sure that operating systems and applications stay current, tracking product licenses, and monitoring usage profiles to help you make informed buying choices. When you are set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients without adequate internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Progent can help your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine local resources along with one or more public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud integration services that include Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and world-class protection for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
The Help Desk Call Center service model used by Progent's Technical Response Center offers small and midsize businesses an dependable alternative to dependence on freelance consultants by offering broad expertise accessible to numerous support groups, optional round-the-clock availability of urgent assistance, escalation capability to world-class experts for solving even the most complex issues, service consistency and dependability, quick follow-up enforced by veteran support administrators, a variety of easy-to-use mechanisms for requesting support jobs, and excellent process transparency made possible by trouble ticket tracking and available through a web-based portal.
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Progent's Microsoft and Cisco certified network consultants offer expert support for a wide range of technologies and can provide that expertise remotely nationwide or in person in select cities throughout the country and anywhere in California. Progent provides online support for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, plus the support of CISA and CISSP-qualified security engineers to assist with complex security planning and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S.
Progent has over two decades of experience integrating, and supporting the key components that make up System Center and can assist your organization to design, install, support, and fix your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help your organization to upgrade to the current edition of System Center from an earlier release or from another IT management solution to provide the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.
Progent's support services for patch management offer businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your servers, peripherals {like scanners, network appliances like routers and Wi-Fi APs, and IoT devices like alarms and robotics.
Progent can provide the affordable services of remote Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution meets your business needs. Support services available from Progent include evaluation of your existing bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a different ISP and/or service plan. Network provisioning can include optimizing current routers and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
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Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
MS Communications Server provides IM and Real Presence in a scalable, world-class solution featuring enhanced security, transparent integration with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved operational efficiencies, increased individual productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the benefits of Microsoft Office Communications Server across your entire organization.
Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing SharePoint Server 2007, consult with you on the appropriate version of SharePoint Portal Server for your circumstances, provide configuration and deployment expertise, help you to install MS SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and custom application programs to work with Microsoft SharePoint Server 2007, design a company-wide security strategy that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
Progent's Microsoft-certified consultants can provide online or in-person expertise to help organizations of all sizes to design, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging problems, or full project management support. Progent can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and hybrid cloud solutions that provide high availability, data security, and application mobility.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, administer and debug firewall solutions based on Cisco ASA firewalls with Firepower Services.
Progent's Cisco CCIE Wi-Fi network consultants offer online or on-premises integration and troubleshooting services to help your organization to plan, implement, update, tune, manage and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless APs to accommodate your unique office layout, building structure, and anticipated workloads.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Cisco's network security and offsite access products for small companies provide a full line of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco CCIE and CCNP qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align most closely with your company objectives.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own brand as a seamless extension of your network consulting team.
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Progent's high availability network consultants provide non-stop computing consulting, disaster recovery services, system load balancing, high-availability interoffice access, non-stop Internet architecture design, 24x7 data center services, and other fault-tolerant networking consulting to show your small business design a 24x7 environment for mission-critical applications. Progent possesses the experience to develop affordable, 24x7 systems by deploying the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
Windows Server 2008 is an important step forward in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can assist your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, support, education, temporary staffing, network monitoring, and security engineering expertise.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or modernize .NET applications rapidly and affordably.
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps rapidly and affordably.
Progent's IT outsourcing services provide affordable computer consulting for small businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network engineering services can contain expenses and minimize risks, allowing network support expenses to grow in a more moderate and controlled manner than is feasible by building up a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system architecture for your critical applications powered by Microsoft Windows.
If your company network combines Linux-based products platforms with Windows, Progent can help you to integrate your servers into a unified network that permits all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, enhanced performance, and tight security. Progent's Linux and Microsoft Windows coexistence assistance services feature network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and administration, online network help and repair, in-person technical support, and Help Desk outsourcing.
Citrix has developed a powerful line of platforms that provide advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business advantages of Citrix virtualization products and help you design, validate, deploy, troubleshoot, and support Citrix solutions.
Windows Hyper-V 2016 utilizes core features first designed for and refined on Azure, among the world's largest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent's Microsoft-certified network engineers can assist you to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to plan and implement a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast payback by increasing your productivity, cutting the expense of equipment and service, streamlining administration, and consolidating your vital communications platforms.