Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security designs for information systems with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company design and implement a configuration of ISA Server 2004 that meets your IT security needs without restricting your productivity.
Progent's Cisco CCIE-certified networking experts have extensive experience helping ISPs to architect, implement, administer, tune, and debug fault-tolerant, scalable connectivity environments suitable for public networks.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, education, and troubleshooting services since the platform's original release. Progent offers top-tier expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can assist your business to plan, test, and implement an efficient migration from a a legacy version of GP to the newest version of Dynamics GP.
Progent’s wireless professionals can help small businesses design, choose, pilot, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that matches or exceeds wireline interfaces. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and install the wireless connectivity technology that match your business needs.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad range of remote support services to assist you to design, develop, test, install, manage, and debug applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel solutions to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent offers as-needed help to clients who need a quick fix to a stubborn problem associated with Office Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical applications built on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to address the special requirements of individuals or groups.
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented design you are able to purchase only the capability you currently require, with the ability to expand clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can help you install, customize and manage Microsoft Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
Progent's Microsoft-certified professionals offer computer help and IT consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Microsoft Exchange 2003 Server include planning, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.
Progent can provide small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to improve business operations so they align more closely with your business objectives. Your business can develop and install a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management solution or help you to enhance your existing SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can help you to create an infrastructure that fully supports SCCM by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's production servers in a solution that gives the maximum degree of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent offers economical remote support from consultants with expertise in a broad range of products and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers consulting support for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can help you to design, enhance, or troubleshoot data backup solutions for a range of architectures including local, edge to datacenter, cloud, or hybrid.
Windows Server Essentials is a value-priced, versatile platform that allows small businesses to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to determine the potential productivity and cost advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers full-service project management so you can plan and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.
Our compensation model is based on contribution, so just like working as a freelance contractor, your earnings are entirely tied to your work effort. Certain Progent support staff stress quality of life and choose to work at an easy pace, utilizing our flexible calendar to pursue personal enthusiasms such as hiking, motorcycle racing, skiing, fishing, vacations, or spending free time with family and acquaintances. Others take advantage of the opportunity to earn big dollars through hard effort and long hours. Progent fully supports either end of the spectrum and everything in the middle.
Progent's UNIX platform support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
If your business has a Sun Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire enterprise in a wide range of security areas including security administration procedures, security design and models, connection control products and techniques, software development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM and ISSAP define the basic competencies and international standards of knowledge that network security professionals are required to possess. These certification offer IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver effective security support and engineering help.
Progent has a long background delivering a full-spectrum of remote network support and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry’s pioneers in delivering expert online network consulting and has delivered network solutions to clients in every state. Online support saves travel expenses and solves issues more quickly than on-premises support.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Progent’s IT outsourcing services offer budget-friendly network support for small organizations. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate risks, permitting IT support budgets to increase in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available network architecture for your vital applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent provides nationwide remote phone support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems feature a mix of Mac with Microsoft Windows products. Progent's engineers can provide macOS and Mac OS X users a variety of IT services such as desktop assistance, migration to the latest version of OS X from other earlier versions of Apple macOS and OS X, plus help with Apple macOS and OS X application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online network consulting provides optimum return for your information technology budget by preserving client efficiency and shortening the hours billed for network analysis and repair. Sophisticated online support utilities and skilled technicians and engineers combine to enable Progent to handle most network problems without wasting time and money by traveling to your site. In most of situations your network issues can be dealt with by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help with the most challenging network issues.
Progent offers cost-effective online consulting to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent can provide occasional consulting to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and on budget.
Remote Technical Support ISA 2004 Standard Edition Server
Progent can provide rapid online support from Cisco CCIE network infrastructure consultants. Progent's CCIE experts can connect to your network via powerful remote diagnostic tools to provide quick and economical troubleshooting and repair of urgent network infrastructure issues.
Colocation sites make it possible for businesses to share enterprise-class facilities for hosting network hardware that supports critical applications. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program including choosing and moving to a colocation facility, designing system architecture, specifying hardware, on-site and on-line troubleshooting, setting up online network administration, and training your support staff.
Progent's wireless site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi network optimized for your environment, offering your business a WLAN that has the reception, speed, density, QoS, data protection, and roaming ability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for validating, optimizing, and debugging a functioning Wi-Fi LAN.
Stealth penetration checking is an important component of any overall IT system security plan. Progent’s security experts can perform extensive intrusion tests without the awareness of your company's in-house IT staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly set up and consistently monitored.
Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that let you track your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Progent's ProSight family of managed IT services are intended to provide businesses who have minimal in-house IT administration and support staffs with low-cost access to enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed services include flat-rate IT maintenance expenses, automation of common management tasks, continual adoption of new technology, smooth migration from older technology to up-to-date solutions, improved alignment of information technology with strategic objectives, access to seasoned IT consultants, and allowing management to concentrate on business instead of ever-changing computer technology.
Microsoft Expert Internet Security and Acceleration Server Consulting Services
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing efficient migration methodologies, evaluating and tuning performance, designing or verifying business continuity strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent customers without adequate internal resources to configure proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
For mid-size businesses looking for network support, Progent can deliver a variety of options including local help, on-line support, off-site Call Center, round-the-clock support with remote system monitoring, emergency staff augmentation, site relocation services, application programming, and expert consulting. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent offers expert in-person help for solving network issues rapidly and economically.
Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or customers to connect to, organize, share and manipulate useful data, documents, and software and to interact with one another. It allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available within and outside an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve created in a way that makes data convenient to locate, download and apply.
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that companies of any size can afford a level of protection that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost services created to assist your company to identify and resolve a most network issues before they get big enough to hurt productivity.
Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or migrating to Apple's iCloud. For business networks based solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's objectives.
Progent delivers the help of Microsoft and Cisco-Certified IT consulting professionals to offer clients economical ways to help companies maximize the benefits of Microsoft and Cisco products. For environments that span from small offices to nationwide enterprises, Progent's network consultants can assist you to improve your information system's e-mail architecture, protection, availability, performance, and network management.
Nexus switches are designed to provide the performance, expandability, availability, virtualization support, density, security and manageability needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises support expertise to assist your business to create an efficient network architecture, set up test environments to validate your switching solution, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance assessments, set up advanced monitoring, fully utilize resources through virtualization, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features incorporated into Nexus switches. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent's certified Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers fast ROI and enables better business outcomes. Progent can help you to integrate Office or Office 365 apps with one another and with other key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various versions of Microsoft Office desktop and offers customized online training to individual users or teams.
Progent's Microsoft-certified engineers can deliver affordable remote and on-premises help to implement your migration to Exchange Server 2010, produce thorough documentation of your upgraded email environment, educate your network support team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer ongoing administrative consulting and engineering help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent’s Co-managed Call Center service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared PSA platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server.
Progent’s Microsoft-certified engineers can help your organization to update your desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit desktop computing, plan an affordable migration process that reduces operational interruptions, and deliver economical, professional online help to aid your company to configure 64-bit PC desktop software and application software on your current hardware.
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Progent provides Windows Cluster Server support to help your organization utilize fault-tolerant server clusters that can deliver 100% uptime. Windows cluster servers for high-availability networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By helping you build fault-tolerant clustered server environments powered by Windows Server Cluster 2003, Progent’s Certified Windows engineers make sure that your zero-downtime server clusters are configured to optimize the strategic value of your IT network.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your network, help with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone help and remote direct computer connection to isolate and repair network problems rapidly and economically. The scope of IT experience available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to competent specialists as needed. For critical problems, the Technical Response Center endeavors to answer your request for support within one hour.
Progent’s certified Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security holes.