Additional Topics of Interest

Biggest Support Outsourcing Windows Failover Cluster
Consulting Services Clustering Windows Server 2008

The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the installation, setup, and maintenance of server clusters that offer greater levels of system availability, protection, performance, and flexibility. New or improved features include automated cluster verification, revamped setup and deployment, unified cluster administration, new cluster architecture for increased availability, hardened security and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the advantages of Windows clustering, design and implement a deployment, educate your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and validate a disaster recovery plan.

Cisco Expressway On-site Technical Support
Unified Mobility Remote Technical Support

Cisco Cisco Unified Communications Manager, originally named CallManager, acts as the center of Cisco's communications and collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating with applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises support to help businesses of all sizes to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum productivity. Progent can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE support, designing UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

Example Application MOM 2000
MOM 2005 Case Study

Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to anticipate server troubles before they grow to be critical enough to disrupt network availability. Because of MOM, Progent can resolve potential problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and productivity.

Support and Integration Postini
24 Hour Postini Design and Installation

E-Mail Guard by Postini provides continually updated spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and virus protection aggregation program. Progentís expert email protection professionals can show you how to create an email security strategy that features anti-spam and antivirus products and policies.

Microsoft Office 2000 Network Designers
Network Administration Microsoft Office System

Progentís IT outsourcing services offer affordable computer support for small organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and eliminate risks, allowing IT service budgets to increase in a more moderate and controlled fashion than is feasible by building up a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust network architecture for your vital business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

ProSight Managed Services Consulting
ProSight Remote IT Management Consulting

Progent's ProSight family of managed IT services are geared to offer businesses who maintain minimal in-house IT administration and support teams with low-cost help from enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed services include flat-rate network maintenance expenses, automation of routine management processes, ongoing absorption of the latest technology, graceful migration from legacy systems to current solutions, improved alignment of information technology with strategic goals, access to seasoned IT experts, and allowing management to concentrate on business issues rather than ever-changing computer technology.

Microsoft System Center Operations Manager Support Outsourcing
Comprehensive Event Management Remote Support Services

Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection and performance.

Design Firm SQL
Microsoft SQL Server Application Support

SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of creating, integrating, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

Wi-Fi Site Survey Specialists
After Hours 802.11x Wi-Fi Site Survey Specialists

Progentís Wireless Site Survey makes it easy to design and install a WiFi LAN optimized for your environment, providing your business a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.

Windows and Solaris Support
Consultant Windows and UNIX

Progent can help you to plan and execute an efficient transition from a UNIX-based IT environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your data and reduce business disruption by developing an efficient transition strategy that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, migration planning and testing, MS Exchange migration expertise, data and application software transition, and server and media transition and economization.

Exchange 2000 Server Online Support
Microsoft Exchange Upgrade Network Engineer

Progent is among the most qualified network support firms for designing email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses receive all the advantages of Exchange 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.