Microsoft Certified Consulting
ISA Server 2000 Expertise:
Consulting, Integration, Troubleshooting
Additional Topics of Interest
Professional Signature-matching Virus Protection
Consultant ProSight Active Security Monitoring
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.
Infor SyteLine CloudSuite Upgrade Specialists
Emergency Infor SyteLine CloudSuite Implementation Professional
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and distribution companies to manage supply chains and improve the efficiency of critical processes to bring products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.
Top Ranked Linux Specialists
Information Technology Outsourcing Company FreeBSD
Progent's UNIX family support services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient one-stop source to help you build and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
ProSight IP address management Consultant Services
ProSight domain expiration management Specialists
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Top Quality Computer Consultant Intune Conditional Access
24/7/365 Online Help Intune and Windows 10
Progent's Microsoft-certified Intune consultants can help your company to assess the business value of adopting Intune for configuring and managing your web-facing mobile devices including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent can assist you to configure security and compliance policies, set up pilot environments to confirm the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Outlook autodiscover Remote Troubleshooting
Office 365 PST migration Online Troubleshooting
Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange components to lower hardware expense and administrative hassle. You can use Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a network topology that fits your business needs and IT budget, carry out a non-disruptive move from your existing Exchange organization to one that includes Exchange Online, train your IT team and users, and deliver as-needed consulting and technical support.
Microsoft Certified Expert Lync Server 2013 video conferencing Consultancy
Technology Professional Microsoft Lync Presence
Progent's consultants can assist your company to assess the value of Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server that unifies the management of IM and Presence and increases the productivity of your office staff, telecommuters, and smartphone users. Progent can in addition assist your company to carry out a smooth migration to Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server to enhance the collaborative functions of MS Office programs, and offer online seminars and ongoing support for Lync Server 2010 and other Microsoft platforms.
Exchange 2003 Upgrade IT Services
Technology Consulting Microsoft Exchange 2003
Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange Server 2007 installations or upgrades and can supply local technicians to assist large companies with installations of Microsoft Exchange in the or any area served by Progent's consultants.
Windows Server 2019 Specialist
Microsoft Windows Server 2016 Network Consulting
The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad knowledge in designing and integrating cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent’s IT support can assist you with designing, deploying, administering, and supporting Windows Server solutions that maximize the productivity of your IT system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
An index of content::
IT Consultant Exchange Server 2016 Migration
Microsoft Exchange Server 2016 Migration Planning Support Outsourcing
Progent can assist you in all facets of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Support and Help Anti-Virus
Technology Consulting Services Anti-Virus
E-Mail Guard from Postini offers continually updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager services via Progent’s E-Mail Guard anti-spam and antivirus service program. Progent’s certified email protection consultants can help you devise an email defense plan that incorporates spam filtering and antivirus technologies and policies.
Value Pricing Information Technology Outsourcing Firm
Expert Microsoft Certified Consultant Hourly Rate Small Business IT Consultant
Progent's pricing policy is to bill for remote support and in-person visits by the minute. Consequently, you are billed only for received support. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup charge and requires no monthly commitment for support services delivered during normal business hours. Many support firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids big bills for fast repairs so you won't be forced to permit minor problems to fester.
SQL Server 2017 Cybersecurity Specialist
SQL Server 2017 Application Migration Online Consulting
Progent's certified SQL Server 2017 consultants can help you to design and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Professional iPhone and Cisco firewall integration
iPhone Wi-Fi Network Consultants
Progent can provide affordable online consulting to help your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and scalable infrastructure that aligns with your computing model. Progent also offers remote or on-premises training to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your IT network.
Solaris Online Support
Configuration Solaris
Progent's Sun Solaris platform consulting experts offer small companies and software developers support for administering and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you a convenient single consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Technology Consulting Services Meraki 802.11ac AP Migration
Meraki Traffic Shaping Engineer
Progent's Meraki Wi-Fi AP experts provide online and on-premises support to help businesses of all sizes to design, deploy, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as switches, routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and wireless clients regardless of their location or computing device.
24-Hour Automatic Topology Diagrams Integration Services
24/7/365 Information Technology Consulting Network Performance Analysis
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, monitor, optimize and debug their networking appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems.
Online Photoshop Training Support Outsourcing Services
24 Hour Online Visio Training Small Business Network Consulting Group
Progent provides customized online training for popular client applications and operating systems such as Microsoft Office Excel, Word, Access and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the advantages of traditional physical classroom instruction, such as instant interaction between clients and teachers, but avoids the costs of travel and the challenge of attempting to accommodate the schedules of multiple students. Offered to individuals or groups of any size, Progent's live online training allows the instructor to run the class from an online facility while the students can be dispersed throughout an office or all over the the U.S. Virtual training deploys proven learning tools like broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specific subjects or longer in duration and broader in scope.
ProSight Phishing Defense Consult
ProSight Behavior-based Antivirus Consultant
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the entire threat lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats.
Juniper SA700 SSL VPN Cybersecurity Firms
Juniper SA4500 SSL VPN Cybersecurity Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
SQL 2008 Analysis Services Consultants
Microsoft SQL 2008 Support and Integration
SQL Server 2008 delivers indispensable, standardized tools to computer professionals as well as to network users, reducing the difficulty of creating, deploying, administering, and using enterprise information and database programs in environments ranging from mobile devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and broad knowledge in planning and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Specialists SCVMM 2012 Backup and Recovery
Network Consultant SCVMM 2012 PowerShell
Progent can assist businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to migrate from an earlier release of SCVMM or from another management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you get maximum return on investment.
24-7 Configuration Call Desk for Telecommuters
Teleworker Integration Support
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Windows 2003 Server Network Consultants
24x7x365 Expert Microsoft Certified Windows 2003 Consultant
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer support and expert consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 migration, configuration, administration, and maintenance offerings include system planning, deployment, project management, on-site and remote technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Cybersecurity Contractors Juniper Junos Network and Security Manager
Juniper Junos Configuration Security Audit Services
Progent's Juniper Networks-certified network consultants can help you to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated devices to the latest releases. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that incorporate a mix of Juniper's OS platforms.
Firepower Consulting Services
Cisco Firewall integration Technical Consultant
Progent’s experienced Cisco IT security consultants offer high-level PIX and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security holes.
Network Admin Companies North Dakota
Nationwide Support Information Technology Consulting Firms
If your organization does not require emergency remote support but you think you will require technical services with your network soon, you can conserve time and expenses and ensure that the right expertise will be available when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Cisco ASDM Firewall Management Computer Consulting
Cisco ASA and VMware Online Support
Progent’s Cisco-Premier network experts provide experienced PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and safe access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and reliability for information environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent’s Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Work from Home Network Infrastructure Support and Integration
Teleworker Infrastructure Online Technical Support
Progent can help small and medium-size businesses to plan, set up and troubleshoot the network infrastructure to support work-from-home employees.
Network Manager Microsoft Office XP
Microsoft Office 2003 Computer Network Support Group
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or creating a web-based business solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting IT service expenses to grow in a more linear and controlled manner than is feasible by building up a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available network architecture for your critical business software based on Microsoft Windows including Office XP, Office 2003, and Office 2000.
Integration Services wireless LAN controller
8540 wireless controller Professionals
Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and locale. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Integration Services SQL Server Management Studio
SQL Server 2012 Migration Outsourcing
Progent can provide the expertise of certified consultants as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and data security professionals to assist you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
3504 wireless controller Computer Consulting
Top Ranked wi-fi controller Information Technology Consulting
Catalyst family of wireless controllers streamline the administration of wireless networks by unifying the configuration and control of wireless APs, tuning Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying cyber threats and filtering network traffic according to user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
SQL Server 2016 and Amazon Marketplace Web Service Technical Consultant
SQL Server 2016 Monitoring Technical Support Services
Microsoft SQL Server 2016 offers major improvements in speed, scale, data security, high-availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.
Home Based Microsoft Consultant Freelance Jobs
Compensation for Telecommuting Cisco Consulting From Home Job
Our compensation model is built on contribution, so similar to working as an independent contractor, your income is directly driven by your work effort. Certain of our support staff stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our self-determined schedule to follow individual enthusiasms like mountain biking, car racing, snow boarding, surfing, travel, or sharing free time with relatives and acquaintances. Others take advantage of the chance to make major dollars through hard work and extended hours. Progent fully supports either end of the spectrum and any point in between.
Urgent MSF Network Consulting Service
Developing Phase: Pilots Computer Consultancy Group
In performing consulting tasks for enterprise clients, Progent follows a phased approach based on defined milestones so as to meet budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design tuning, and expert deployment. All facets are recorded to make available a comprehensive description of IT services delivered and to help in downstream system support.
Integration Services Microsoft Windows 7 Migration
Consulting Windows 7
Progent's certified engineers offers remote and onsite support expertise to assist you to administer, maintain, and repair computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, remote access, mobile device management, Wi-Fi network design, and 24x7 system monitoring and alerts.
Branch Offices Online Consulting
Microsoft Certified Expert Sales Office Support Outsourcing
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to build an unmatched ability for supporting branch offices that need IT service with the flexibility associated with with small firms but which offers effective client interaction, complete documentation, and compliance with enterprise IT protocols. If your enterprise maintains a remote office located anywhere in or any area covered by Progent's engineers, Progent can provide a broad range of on-premises and remote IT consulting services and system architecture expertise.
Consultant Services Dynamics GP Modifier
Dynamics GP Web Services Services
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can help you create reports that allow you to track your business more thoroughly, transforming uncooked information into useful understanding of your company and customers.
Network Consulting wireless IP phones and Cisco Unified Communications Manager
wireless IP phones and Meraki APs Engineer
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for workers who are mobile within office, hospitality, retail or other environments where management wants user endpoints that offer more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that you configure and optimize numerous key pieces of your Wi-Fi infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified consultants can provide remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Microsoft LCS Server IM On-site Technical Support
Live Communications Server 2007 Specialist
Microsoft Communications Server delivers IM and presence in an extensible, world-class solution offering advanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated business efficiencies, enhanced worker output, and stronger IP security. MS Office Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add business value to your information network
Service Reporting Remote Support
Services Documentation Support Outsourcing
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local service firms who provide minimal documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and organizing service activity results in more efficient service and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
Small Business Computer Network Consultant
Mid-size Company Computer Consultancy Group
Progent provides IT support for medium size companies who have 100 to 250 system clients. The mid-size business or office has typically been an overlooked part of the market for network support services. The overhead and service delivery models of large outside service firms make them too expensive for the typical small business or small medium business (SMB), which usually has a modest IT budget with which to maintain an information network whose advanced technology and capability are frequently similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network maintenance costs of an SMB while offering the mid-size company with enterprise-level support from certified, IT consultants knowledgeable in a broad range of small business network solutions. If your medium size company or small business is searching for the quality of IT support appropriate for a medium size organization without paying big-company prices, call Progent.
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