The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the installation, setup, and maintenance of server clusters that offer greater levels of system availability, protection, performance, and flexibility. New or improved features include automated cluster verification, revamped setup and deployment, unified cluster administration, new cluster architecture for increased availability, hardened security and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the advantages of Windows clustering, design and implement a deployment, educate your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and validate a disaster recovery plan.
Cisco Cisco Unified Communications Manager, originally named CallManager, acts as the center of Cisco's communications and collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating with applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises support to help businesses of all sizes to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum productivity. Progent can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE support, designing UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to anticipate server troubles before they grow to be critical enough to disrupt network availability. Because of MOM, Progent can resolve potential problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and productivity.
E-Mail Guard by Postini provides continually updated spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and virus protection aggregation program. Progentís expert email protection professionals can show you how to create an email security strategy that features anti-spam and antivirus products and policies.
Progentís IT outsourcing services offer affordable computer support for small organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and eliminate risks, allowing IT service budgets to increase in a more moderate and controlled fashion than is feasible by building up a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust network architecture for your vital business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's ProSight family of managed IT services are geared to offer businesses who maintain minimal in-house IT administration and support teams with low-cost help from enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed services include flat-rate network maintenance expenses, automation of routine management processes, ongoing absorption of the latest technology, graceful migration from legacy systems to current solutions, improved alignment of information technology with strategic goals, access to seasoned IT experts, and allowing management to concentrate on business issues rather than ever-changing computer technology.
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection and performance.
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of creating, integrating, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progentís Wireless Site Survey makes it easy to design and install a WiFi LAN optimized for your environment, providing your business a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.
Progent can help you to plan and execute an efficient transition from a UNIX-based IT environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your data and reduce business disruption by developing an efficient transition strategy that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, migration planning and testing, MS Exchange migration expertise, data and application software transition, and server and media transition and economization.
Progent is among the most qualified network support firms for designing email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses receive all the advantages of Exchange 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.
Years of background with Microsoft's Exchange technology makes Progent among the most knowledgeable computer consulting firms in California for integrating messaging systems powered by Microsoft Exchange Server 2000. Progent is skilled in helping small organizations get the full advantages of Exchange Server under common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 Email system, and outsourcing your Exchange Server administration.
Progent can provide the support of RIM BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry technology economically and effectively, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's proven remote service delivery model, offers small and mid-size companies a cost-effective option for integrating BlackBerry technology seamlessly into their information system.
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved performance and dependability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz band it provided protection against local interference.
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, create a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals and information workers, lessening the complexity of creating, deploying, managing, and using company information and database programs in environments ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent's certified Windows Server 2003 engineers offer network support and IT consulting services for the complete family of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and maintenance services include system design, deployment, project management, on-site and remote technical support and repair, Call Center outsourcing, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's work environment will make you a better professional by enhancing your technical knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the top consulting talent for you to operate with, providing an advanced network and communications infrastructure, running custom software utilities to enable the highest quality of service, and by streamlining our operational structures for attracting and maintaining customers.
Progent is structured to deliver comprehensive remote consulting for all major technical areas associated with small company information systems and offers an array of vital, as-needed support services such as a temporary CIO to offer advanced IT design and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management for major projects such as site relocations oroperating system upgrades, connectivity experts for building and maintaining high-performance and reliable infrastructure, security engineers to ensure information safety and compliance, disaster recovery experts to create business continuity plans, and software programmers to create, enhance, or repair mission-critical application programs.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and world-class security for all your email traffic. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's Microsoft-certified consultants offer remote and on-premises expertise for companies of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you design and verify a security environment for your Skype for Business deployment that is compliant with regulatory standards.
Progent's webinars offer small businesses the cost savings, ease, and versatility of online learning and the proven pedagogic methods of experienced instructors who use advanced technology to emulate live, participatory classes. Progent can provide webinar education for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: MS Dynamics business accounting and reporting software including MS Dynamics GP; as well as additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management, team, create an enterprise-wide security strategy, automate IT administration, assist with application development, and generate and validate a DR/BC plan.
The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective migration procedures, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers without sufficient internal resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.
Progent offers cost-effective remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Microsoft Certified Expert Internet Security and Acceleration Server Network Consultants
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast payback by increasing your productivity, lowering the cost of hardware and service, streamlining administration, and integrating your vital communications platforms.
ISA 2004 Standard Edition Server Online Support Services
Progent can provide a wide array of economical remote and onsite consulting services to assist your business to configure, manage, and debug workstations and handhelds based on Windows, macOS/OS X, Apple iOS, Android, or Linux.
Exchange 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements favorably impact vital facets of IT like manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online support and management services for Exchange 2013.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and repairing SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
Cisco has developed a full product line of routers that includes routers designed to provide the protection, bandwidth, and reliability demanded by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Progent's certified Wi-Fi consultants can help you to assess the benefits of using Catalyst wireless controllers to manage wireless deployments of any size. Progent can help you to maintain and troubleshoot your current wireless environment or help you design and implement a smooth migration from legacy Wi-Fi controllers to modern solutions.
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other email components to reduce hardware costs and management hassle. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to assess the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and budget, carry out an efficient move from your current Exchange organization to one that includes Office 365 Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.
E-Mail Guard is Progent's economical anti-spam and antivirus solution that offers small companies enterprise-quality protection against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and virus protection services that stop email attacks before they can breech the company firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or data center location.
Progent's certified Office and Office 365 experts can help businesses to integrate Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive solution that provides fast return on investment and promotes improved business outcomes. Progent can assist your company to interface Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems between various versions of Microsoft Office and can provide live online training to individuals and teams.
Microsoft Office for Mac allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows users.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service documentation transmitted by each consultant to each client. The discipline of detailing and archiving service activity results in more effective support and avoids a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent offers consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, warehouse, retail or other environments where management requires user endpoints that offer more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile communications. Integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize numerous key pieces of your wireless infrastructure such as APs, switches, wireless LAN controllers, and management tools. Progent's Cisco-certified experts offer online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by delivering services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
If your company runs a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISA and CISSP-premier consultants can help your entire enterprise in a broad range of security topics such as security administration procedures, security design and strategies, connection control systems and methodology, software development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of performance that information security professionals are expected to master. These accreditations offer IT management the assurance that those who have achieved their CISA or CISM certification have demonstrated the background and knowledge to offer world-class security support and consulting help.
Remote continuous monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can afford a degree of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services created to assist you to detect and fix a an array of IT network issues before they can impact your business.
If your business computer system mixes Linux technology technology with Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your OS platforms to coexist for simple management, transparent information exchange, high dependability, superior throughput, and strong security. Progent's Linux and Windows integration support offerings feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and repair, on-site technical support, and Helpdesk outsourcing.
Cisco has developed a full product line of routers including routers built to deliver the security, performance, and availability required by organizations from branch offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS operating system, such as the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.