If you are a network engineer with system support experience, joining Progent and helping our customers will enhance your abilities via collaboration with Progent's team of mutually supportive, world-class consultants. Progent's focus on providing network consulting and computer help to small businesses will give you the opportunity to work closely with decision makers and contribute significantly to the growth of exciting organizations. In addition, Our virtual office network provides the most advanced technology for off-site service and wireless connectivity to help you to come up with speedy fixes when you take on mission-critical issues.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's certified SQL Server 2022 experts can help you to assess the advantages for upgrading to SQL Server 2022 and can deliver fast online or on-premises access to experts in system planning and deployment, application programming, SQL Server management, and cybersecurity.
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN environments efficiently following leading practices.
Progent's Microsoft-certified consultants can help your organization to update your desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit desktop computing, plan an affordable migration process that minimizes business disruptions, and deliver inexpensive, professional online help to assist your company to configure 64-bit desktop software and application programs on your current hardware.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and allows fast recovery of vital files, apps and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-premises device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information.
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or local service organizations who offer scant documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation transmitted by each staff member to each customer. The discipline of detailing and archiving support records allows more effective service and avoids a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.
ProSight Reporting is a growing suite of in-depth reporting plug-ins designed to work with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services to support Windows 11 including cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, streamlined provisioning, and Help Desk Call Center services.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of all sizes to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of SCDPM or from another backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly stubborn issues, or comprehensive project management support. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's wireless consultants can help small organizations design, choose, pilot, install and support protected building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a level of security that equals or exceeds wireline interfaces. Progent offers expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you select and deploy the wireless link technology that align best your business requirements.
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall technology. Progent can also help you design and implement a comprehensive security strategy that can include firewall/VPN devices and software, managed security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing network support, maintenance, training, and security consulting.
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts can provide affordable online and onsite help for Catalyst Wi-Fi 6 wireless APs.
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and anti-virus service offering. Progent's certified email security consultants can help you devise an email protection plan that features anti-spam and virus defense technologies and processes.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced IT service programs, small businesses can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small company networks enterprise-class reliability, security, and performance.
Progent's Cisco-certified CCIE network experts can help you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent has a group of network consultants located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also help your business to design and execute a move to the Flexential facility by providing services like designing system architecture, specifying hardware components, system setup and testing, debugging, setting up online network management, and educating your network support team.
Progent can provide the support of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and security consultants to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent's Cisco certified wireless networking consultants offer affordable online and onsite help for legacy and modern 802.11ac Aironet Wi-Fi APs and Progent can assist your business to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet access points.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Cisco-certified wireless technology experts can help organizations to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can help your business to understand the many subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently integrate local and cloud resources.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop test systems and rollout strategies, install Windows Server 2008 with your IT environment and applications, educate your support personnel how to run new management utilities, and deliver ongoing consulting and tech support via budget-friendly options such as Contact Center support and online technical support.
Progent has two decades of experience helping small and medium-size organizations to design, deploy, optimize, administer, and debug information networks that support remote workers.
Colocation data centers allow companies to share enterprise-class data centers for hosting computer equipment that supports vital applications. Progent's Microsoft and Cisco premier consultants can assist your company with all facets of your colocation strategy such as selecting and migrating to a colocation facility, designing system architecture, defining hardware, on-site and on-line troubleshooting, setting up remote system management, and training your support staff.
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can implement cost-effective security systems that protect a small office from modern threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing IT resources spread over multiple physical datacenters and public and private clouds.
Biggest Internet Security and Acceleration Server Online Troubleshooting
If you have a small business network with 10 to 50 network clients, Progent's IT outsourcing services save your business from over-reliance on single freelance consultant while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering IT support service when you need it, offering specialized knowledge for critical technologies, delivering unique services such as automated network monitoring, and billing only for support you use, Progent offers you an affordable solution for optimizing the productivity and profitability of your small office network. Progent is the smart way for small organizations to create and maintain a reliable and safe IT network and to have fast access to the skilled help ordinarily restricted to businesses who are able to support a sizeable in-house IT group.
For more than 20 years, Progent's consultants have delivered budget-friendly IT planning, configuration, troubleshooting, security services, and development for networks of all sizes.
Stealth penetration checking is an important part of any overall network security strategy. Progent's security experts can perform extensive intrusion checks without the awareness of your company's in-house network support staff. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion detection alerts and event history monitoring are properly configured and actively observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks common to modern variants of ransomware.
Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers under your own service brand as a seamless arm of your network services staff.
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that delivers the highest level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that allow small and midsize companies with mixed- platform environments to economize significantly on the expense of capital equipment, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can build or modernize .NET applications rapidly and affordably.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in a solution that gives the highest degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting services are based upon proven virtualization platforms that allow small companies with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure support, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent's Technical Response Center (TRC) provides affordable nationwide after-hours remote troubleshooting for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide extended hours phone help and online direct computer connection to isolate and resolve network problems quickly and affordably.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical information.
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical data.
Progent provides businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can show you how to create a detailed security plan and select appropriate products from multiple vendors to achieve your security objectives while staying within your spending limits.
Progent's Microsoft-certified experts offer organizations of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for intelligently connecting people, groups and information. SharePoint Server offers a central spot for your workers or clients to access, organize, distribute and manipulate relevant data, files, and software and to interact with other people. Microsoft SharePoint enables faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and projects with the data they've created in a manner that makes data convenient to find, download and apply. Progent's SharePoint consultants can help your organization to support your existing SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent has created special network security service bundles intended to provide larger enterprises an impartial and thorough security audit from a team of premier security consultants. All Progent's security assessment bundles feature a suite of procedures like automated scans from inside and from outside the corporate firewall, expert interpretation of scanned data by accredited security consultants, creation of a report documenting the results, plus an interactive high-level executive outbrief and a detailed live review for in-house IT engineers.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ProSight Reporting is an expanding suite of in-depth reporting tools designed to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, BOYD support, plus built-in business intelligence. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to assist organizations of any size to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Help and Support Internet Security and Acceleration Server
Progent can help your company to create, deploy and troubleshoot a backup plan based on MSP360 software. MSP360 enables file or image backup/recovery for virtual machines and physical computers, supports all popular public clouds, and allows businesses to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from human miscues, computer glitches, ill-intentioned users, and malware attacks such as ransomware. To read more, go to ProSight DPS 360 Backup services.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and affordably.
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable availability for critical applications by offering centralized, mixed-platform tracking of IT resources installed throughout local datacenters and cloud environments. Progent's consulting group offers world-class remote and onsite support to help businesses of all sizes to design, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to move to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, deploy, enhance, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, installing, administering and supporting sophisticated information technology applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Microsoft Communications Server provides Instant Messaging and Real Presence in a scalable, world-class solution featuring enhanced protection, seamless compatibility with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and improved operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-manage, fault-tolerant solution. Effective deployments of Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the skill necessary to realize all the advantages of Microsoft Office Communications Server across your entire organization.
