Additional Topics of Interest

Online Support Services SCVMM 2012 and VMware
Microsoft Certified Partner SCVMM 2012 and VMware Consulting

Progent can assist businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to upgrade from an earlier edition of SCVMM or from another virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment to make sure you get maximum business value.

Network Support Consultant Linux Online
Linux Online Integration Specialists

Progent offers national online phone support and troubleshooting services for companies who run environments powered by variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help provides maximum return for your IT dollar by extending user productivity and limiting the time billed for computer analysis and repair. Advanced remote access utilities and skilled technicians and engineers combine to enable Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to assist you with the most challenging system issues.

SCDPM 2012 Troubleshooting Support Services
SCDPM 2012 Planning Consulting

Progent's Microsoft-certified consultants can provide online or in-person support to help companies of any size to plan, implement, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed support for fixing particularly stubborn problems, or full project management support. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

Extended Service Desk Specialists
Shared Help Desk Computer Consulting

Progent’s Shared Call Center service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

Remote Troubleshooting Microsoft Project
Accounting System Contract Programmer

Progent's team of application experts offer in-depth consulting, custom programming, deployment assistance, and online training for leading applications that address key areas including ERP, general accounting, business reporting, web application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting support remotely, Progent can help small businesses anywhere in the U.S. to avoid the time and fees related to travel and on-site activity without compromising the high quality of consulting services.

Support and Setup MSP360 Managed Backup
MSP360 VM Backup Computer Consulting

Progent's data protection experts can assist your company to create, implement and troubleshoot a backup plan built around MSP360 technology. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and permits you to create a backup solution with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss resulting from human miscues, system glitches, ill-intentioned users, and external assaults such as ransomware.

Custom Applications Design Firm
Web Site Designer

For custom program creation, Progent can provide software design consultants to write line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

Palo Alto Networks DNS Security Security Contractor
IT Services Palo Alto Networks VPN

Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity solution that extends across your on-premises and cloud assets and protects all users anywhere with any endpoint device.

Systems Management Server 2003 Help and Support
Top Ranked SMS Migration Technical Support

Microsoft Systems Management Server offers added capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software products by making it easier to copy system images, manage mobile devices, and operate management tools. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define efficient procedures and policies to manage PDAs and smart portable phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that incorporates standards, procedures and technologies to keep your IT computer system safe.