Progent's Wi-Fi IP phone configuration and troubleshooting experts offer remote and on-premises support to help your organization create and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive protection for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.
Before Progentís MOM-based solution, system problems were handled reactively, after workers complained about them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to fix network issues before they becomes serious enough to impact network availability. Because of MOM, Progent can deal with potential problems before customers are aware that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to offer small business IT systems enterprise-class service continuity, security and performance.
Progent's Wireless Consulting Services offer a convenient, economical way for businesses of any size to configure, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a cohesive information management solution.
Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software by making it easier to install system images, manage mobile devices, and run management tools. In addition to alerting you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to develop sensible processes and policies to manage handheld computers and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that incorporates standards, processes and technologies to keep your IT network protected.
Nagios and MRTG are powerful, license-free monitoring utilities that run with the Linux OS and can be deployed to monitor UNIX/Linux environments, MS Windows systems, or mixed-OS environments where the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to track network services such as SMTP, HTTP, FTP, and NNTP. MRTG allows you to graph the bandwidth through SNMP-enabled network devices including processors, routers, and switches. Progent's system monitoring consultants can assist you to utilize both these utilities to tune and troubleshoot your computer network.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated Exchange components to lower capital costs and administrative overhead. You can deploy Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to evaluate the potential advantages of Office 365 Exchange Online, plan a solution that makes sense for your business needs and budget, carry out an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your management staff and users, and deliver as-needed consulting and technical support.
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce IT expenses and enhance availability.
Progent's Microsoft Exchange Server Hosting and Management Services provide a world-class data center with backed-up power and cooling systems, round-the-clock staffed security and IT support center, plus failover connections to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtual servers for high uptime, easy expandability, and rapid restoration. Services include integration with your business network, connectivity with handheld computing products, automated monitoring of efficiency and network security, spam and virus protection, security update and revision control, Helpdesk support, per-day data backup, and comprehensive email administration services.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or small service firms who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by every staff member to each customer. The discipline of documenting and organizing support activity allows more efficient service and eliminates a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server and provides a centrally administered web gateway that acts as a single-server solution for an array of security features including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting capabilities, permits custom reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.
Progentís Wireless Site Survey assists you to design and implement a Wi-Fi wireless network optimized for your environment, offering you a WLAN that delivers the reception, performance, load-handling capability, QoS, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service.
Progent's remote connectivity and wireless synchronization experts can help you to plan and deploy connectivity solutions for off-site desktops, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to improve the efficiency of your off-site workers.
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient single source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, after workers complained about them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to ward off server issues before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class reliability, security and productivity.
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can create cost-effective security solutions that protect a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients sharing network resources spread across a mix of physical datacenters and various clouds.
Progent's work environment will allow you to become a better professional by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by attracting the top consulting experts for you to operate with, providing an advanced system architecture, using proprietary software utilities to enable the highest level of service, and by optimizing proven business structures for finding and retaining customers.
Progentís Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and disaster recovery.
Progentís Cisco-Certified network experts offer professional PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure access services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progentís Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent provides national remote phone support and troubleshooting services for companies that run Apple Mac OS X environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a variety of IT services including desktop assistance, upgrading to the latest edition of OS X from earlier editions of macOS and Mac OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or moving to iCloud services. Online IT help offers maximum leverage for your IT dollar by extending user productivity and shortening the time charged for computer analysis and repair. Advanced online support tools and skilled technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your location. In most of cases your network problems can be dealt with over the phone or through a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP certified security professionals to assist you with the most challenging network issues.
Progent's certified Windows 2003 Server consultants can provide computer help and expert consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support offerings include system planning, deployment, project management, on-site and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager solutions and can provide organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small organizations to transition from the older stand-alone on-premises datacenter to the new hybrid networking model that combines local and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business benefits of moving to Essentials and adopting a hybrid on-premises/cloud-based design for your computing environment. Progent offers comprehensive project management to help you plan and execute an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting, technical support, and customized training.
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to current devices.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote assistance for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide after-hours phone help and online secure network connection to isolate and repair technical problems rapidly and economically. The breadth of technical expertise available from Progent's team of nationwide service engineers makes it possible to escalate even the toughest network issues to qualified experts as needed. For critical problems, the Technical Response Center tries to answer your call for support within one hour.
Progentís Disaster Recovery/Business Continuity consultants offer in-depth experience helping small and mid-size businesses to reduce system downtime by offering affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help you to develop and validate an efficient business continuity strategy that matches your business needs and budget. Progentís disaster recovery specialists can assist you to design, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed data centers.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units intended as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or onsite integration and debugging support to assist your organization to design, implement, update, tune, manage and debug Cisco Small Business wireless AP environments of any size or architecture.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers without sufficient internal resources to assemble proper pilot systems, the lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Progent's Microsoft-certified Windows 2003 Server consultants can provide computer support and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, integration, update, and maintenance offerings include network planning, deployment, project management, on-premises and remote network support and repair, Call Center outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of critical devices that power your IT network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to disrupt your business.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help organizations of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Test and Training Lab at the QTS Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients without sufficient in-house resources to configure effective test systems, the lab cuts capital outlay and technical risk while keeping critical network initiatives on schedule.
Network monitoring ordinarily consists of observing a networkís resource usage to help uncover throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows operate together. Progent's network integration consultants can show you how to take advantage of both these programs to tune and repair your network. Progent's UNIX consulting services offer small companies and developers assistance with administering and servicing UNIX/Linux and Solaris systems that work with Microsoft-based products.
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to plan, deploy, administer, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for resolving especially challenging problems, or full project management support. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
The server cluster feature set built into the high-end versions of Microsoft Windows Server 2008 has been radically redesigned to streamline the installation, setup, and administration of clusters that provide improved levels of network dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster Validation, easier configuration and installation, improved cluster management, new cluster architecture for maximum availability, better security and quorum models, fewer failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you assess the advantages of Windows clustering, plan and execute an installation, train your network support staff to administer your cluster environment, provide continuing consulting and technical help services, and produce and validate a disaster recovery plan.
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Progent's productive atmosphere will allow you to become a more capable consulting professional by enhancing your information technology skills and increasing the satisfaction of your clients. Progent makes good on this commitment by recruiting the best professional talent for you to operate with, providing a state-of-the-art network and communications architecture, running custom software utilities to deliver the highest level of service, and by streamlining proven business models for finding and retaining clients.
With virtual servers, companies can run many virtual servers on a single actual server. Virtual server technology enables businesses to gain all the benefits of server isolation, but without the expense associated with buying additional server hardware. Virtual servers are the enabling technology for building private clouds, which offer major benefits such as lowering the costs of hardware, datacenter facilities, and management while improving information protection, system reliability, and disaster recovery. Other useful server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can assist you with all aspects of server consolidation and management to enable your business to cut costs and save time.
Progentís IT outsourcing support offerings for small companies feature designing 2003 Server, .NET, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site repair, resolving chronic IT issues, and creating a comprehensive security strategy. Progent can help you enhance system reliability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides special project help for major migrations and can help with requirements assessment, resource identification, BOM production, sourcing selection, procurement logistics, and full documentation. Progentís computer outsourcing help also includes training for office productivity packages such as Microsoft Office XP.
Altaro VM Backup offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software.
If your office network combines Solaris technology with MS Windows, Progent can help you to incorporate your computers into a unified network that allows all your operating systems to run side by side for easy management, transparent dataflow, high dependability, superior throughput, and tight protection. Progent's Solaris and MS Windows coexistence assistance services feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Helpdesk support.
Stealth intrusion testing is an important part of any comprehensive network security strategy. Progentís security professionals can perform thorough intrusion checks without the awareness of your organization's in-house IT resources. Unannounced penetration testing shows whether current security defense tools such as intrusion incident alerts and event history monitoring are correctly configured and actively observed.
Progent's webinars provide small companies the cost savings, ease, and versatility of online learning plus the effective training techniques of seasoned teachers who use advanced technology to reproduce real-time, interactive learning environments. Progent offers online training for popular desktop applications including components of Microsoft Office suite such as Office Excel, Word, Access, and Outlook: Microsoft Dynamics business accounting and management products including Microsoft Dynamics GP; plus additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with government and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of the time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small office against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing network resources spread over a mix of physical datacenters and public and private clouds.
Progent's Citrix experts can help your organization to evaluate the potential strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities in your Microsoft Hyper-V network, and show you how to use Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtual environment while lowering the cost of resources and operations and streamlining administrative tasks.
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Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to plan and execute an efficient Skype for Business upgrade.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can provide one-on-one training customized for people who wish to expand their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for macOS and Mac OS X applications.