Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
Progent can assist you with every phase of Azure cloud integration including needs definition, readiness evaluation, solution architecture, pre-production testing, implementation, centralized administration, performance optimization, license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help you to set up and troubleshoot firewall appliances and VPN connections so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.
ProSight Reporting is a growing line of real-time reporting utilities created to integrate with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent can help small and mid-size businesses to implement security protection solutions and provide response expertise needed to support telecommuters.
Progent's Microsoft-Premier SQL engineers offer an array of support services to assist small and midsize businesses to plan, implement, manage, and troubleshoot Microsoft SQL 2008 solutions in order to realize the optimum competitive benefit from this advanced RDBM platform. Also, Progent offers consulting expertise for system infrastructure, enterprise-wide security, and application programming to increase the business benefit of your information network.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support to assist your company to maintain and repair your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or enhance .NET applications rapidly and at low cost.
Progent can help businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an older release of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you realize the highest possible business value.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that spans from as-needed advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent can help you to plan and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and Azure assets.
Progent's seasoned team of network consultants and subject matter experts have extensive experience delivering online and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their information networks so that users can be productive from virtually anywhere. Progent offers the breadth of know-how to resolve network problems that span multiple manufacturers and that entail a combination of older and up-to-date information technology. Progent provides cost-effective remote expertise to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to resolve especially challenging technical problems, or Progent can provide comprehensive project management support to help you complete strategic IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets efficiently.
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Cisco Cisco Unified Communications Manager, formerly named CallManager, acts as the foundation of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express provide a modern IP-PBX by integrating with unified messaging applications such as Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises support to help organizations of any size to create and administer CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum productivity. Progent can help with any facet of CUCM setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent offers cost-effective remote and onsite support to assist businesses of any size to move all or part of their core IT resources to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless information management system.
Small to middle size companies can now get all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified network support experts. With Progent's economically priced IT service programs, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, protection and performance.
Progent's Microsoft-premier engineers can help your organization to update your workstations from 32 to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit desktop computing, design an affordable upgrade process that reduces operational disruptions, and deliver economical, professional remote help to aid you to install 64-bit desktop software and application programs on your existing hardware.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to plan and implement an efficient migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
For custom application creation, Progent can supply programming experts to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Citrix has developed a comprehensive line of platforms that deliver enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic advantages of Citrix virtualization products and help you design, test, deploy, optimize, and maintain Citrix virtualization platforms.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to help you to maintain and repair your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, deploy, test and manage a DR solution powered by VMware SRM and VMware NSX.
Progent can provide a variety of low-cost online and on-premises consulting services to assist you to deploy, administer, and troubleshoot workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a team of IT consultants located in the Tampa area, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover preparedness consultants. Progent can also help you to design and implement a move to the Flexential facility by providing services like planning system configuration, specifying hardware components, system configuration and validation, troubleshooting, streamlining online network management, and educating your network support team.
When performing IT projects for enterprise clients, Progent follows a structured methodology driven by defined milestones in order to meet budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are recorded to provide a detailed description of technical services performed and to assist in downstream system maintenance.
Progent offers network support for medium size companies who have 100 to 250 system clients. The medium size company or work group has traditionally been an underserved part of the market for IT support expertise. The overhead and support delivery practices of major third-party support firms make them too costly for the typical mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an IT network whose advanced technology and capability are frequently comparable to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive server monitoring, dramatically lowers the network support costs of a small-medium business while providing the mid-size company with enterprise-level service from certified, IT experts knowledgeable in a wide range of small business network solutions. If your mid-sized company or small business is searching for levels of IT support needed by a medium size office without paying big-company costs, call Progent.
Microsoft Office for Mac allows Mac users to run the industry's most popular business programs. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support networks that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a broad array of products and technologies and can deliver that expertise by phone anywhere in the U.S. or in person in select cities across the United States and anywhere in California. Progent offers online support for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for complex connectivity issues, as well as the the support of CISM-qualified security consultants to assist with high-level security planning and troubleshooting. Progent has provided remote troubleshooting to companies in every state in the U.S.
Progent can show you how to prepare and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom business software and eCommerce programs that integrate seamlessly with Dynamics GP.
Progent can help your IT team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that utilize on-premises resources along with one or more cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration services that include Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
Progent's expert solution designers and software developers can help your company to create enhancements to Microsoft Dynamics GP that support the special needs of your business without losing the advantages of Windows integration. Progent can also offer help with a variety of development technologies that can be utilized to create integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, create a corporate-wide security strategy, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can provide online or onsite support to assist businesses of all sizes to plan, deploy, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly stubborn issues, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent can provide rapid remote support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can connect to your environment using advanced remote support utilities to deliver fast and affordable troubleshooting and remediation of critical network infrastructure problems.
Progent's managed services for patch management offer businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your servers, peripherals {like printers and scanners, network appliances like switches and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone integration and iPad synchronization, or moving to iCloud services. For business environments based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network environment that is available, secure, efficient and able to achieve your organization's business goals.
SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as system design, deployment, management, troubleshooting, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
The QTS (formerly Herakles) Colocation Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation facility or if your business is planning on moving your main or disaster recovery equipment to the Herakles data center, Progent offers a range of cost-effective consulting services that include colocation relocation, equipment installation and updates, infrastructure optimization, project management services, virtualization expertise, offsite monitoring, streamlined network management, software programming, disaster recovery planning, security assessment, and the support of Progent's Test Lab.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or update .NET apps rapidly and at low cost.
If you want to update your corporate web site, create internal webs for purposes such as HR or employee education, establish a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's experts can also show you how to build and manage a secure, robust server and communications network, including remote and wireless connectivity, to run your web solutions.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by software first produced by Connectix, provides the performance necessary to accomplish server consolidation, software upgrade, and server quarantine tasks through virtualization technology in an enterprise-class computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to improve operational efficiency in software development and testing, migration from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server consultants can help your business to evaluate and integrate MS Virtual Server 2005.
Remote Microsoft Certified Consultant Services Internet Security and Acceleration Server
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of productivity applications and cloud services offered on a subscription basis. Microsoft 365 apps and cloud services are offered in an array of subscription plans intended for customers from individuals and home offices to global enterprises. Progent can provide fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that transparently combine on-premises and cloud resources.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
Progent's UNIX platform consulting services provide small businesses and software developers support for administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you an easy one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Mid-sized companies can get all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier network support professionals. Thanks to Progent's affordably priced IT support programs, medium-size organizations can select a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and online service. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer medium-size business networks world-class reliability, security and productivity.
Progent can assist you to design and implement an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and cloud assets.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical devices.
Progent's certified SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your business operations.
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can secure your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to configure, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Remote server management cards give network administrators complete control over a server without the need for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient remote technical help. Progent has experience with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Progent can provide cost-effective remote support to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent can provide occasional expertise to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Progent's IT outsourcing packages offer affordable computer consulting for small businesses. Whether it includes planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating a web-based business solution, outsourcing your network technical services can reduce costs and eliminate risks, permitting network support budgets to grow in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust system architecture for your critical business software based on Windows.
Progent offers nationwide online phone support and troubleshooting services for companies that operate Apple Mac networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's engineers offer Mac users a variety of IT services including desktop assistance, migration to the current version of OS X from legacy versions of macOS and Mac OS X, plus help with Mac applications. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online IT help provides optimum leverage for your IT budget by protecting client productivity and limiting the hours billed for network analysis and repair. Sophisticated remote support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of phone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to assist with the most challenging system issues.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to evolve with your growing business needs. Progent's Cisco-Premier network experts support Cisco's comprehensive family of hardware and software aimed at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Progent's Computer Contact Center Outsourcing Support Services for desktop technical support are intended especially for small organizations who need fast access to a Help Desk Call Center with expert telephone support and full escalation options but who have to operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.