Progent is structured to provide in-depth remote consulting for all major technical areas common to small business information networks and allows you to outsource a variety of strategic, on-demand support services including a part-time CIO to offer senior-level IT design and budgeting capability, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management for critical initiatives such as site moves oroperating system upgrades, connectivity consultants for designing high-performance and robust network infrastructure, certified security engineers to verify data safety and compliance, disaster recovery experts to create business continuity plans, and software developers to create, enhance, or repair business applications.


Additional Topics of Interest

Consultant for Computer Support Help Desk
Redwood Shores, CA Help Desk Online Consulting

The Help Desk service delivery model used by Progent offers small businesses an effective alternative to reliance on freelance consultants by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 access to emergency help, fast escalation to world-class experts for handling even the most intractable issues, service consistency and reliability, prompt follow through overseen by veteran support administrators, a variety of easy-to-use techniques for initiating service tasks, plus excellent progress visibility enabled by ticket tracking and available via a web portal.

SQL Server 2014 Resource Governance Consultant
SQL Server Analysis Services Computer Consultant in Emeryville

SQL Server 2014 incorporates major improvements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as system design, configuration, administration, troubleshooting, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.

CISA Certified Consultants
Baton Rouge CISA Certified Security Audit Consultant Services

The Certified Information Systems Auditor (CISA) credential is an important qualification that represents mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants pass an extensive examination administered by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit professional trained to help businesses in the fields of IS audit services, information technology administration, systems and infrastructure lifecycle, IT support, protection of information resources, and disaster recovery planning.

System Center Operations Manager Integration Services
Configuration for Comprehensive Event Management Emeryville

Even if your company has a small computer services group and a modest technology budget, your information network can still have the same high availability and responsiveness that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the latest system management products for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your vital network applications and hardware operating.

Online Help for 7900 Series IP Phone
Computer Engineer

Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications such as Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.

Firepower Services Support and Help
Network Consultants in Plano, TX

The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and debug firewall solutions based around ASA firewalls with Firepower Services.

SQL Server 2012 AlwaysOn Professionals
Microsoft Denali Support and Integration Corpus Christi

Progent offers the expertise of certified engineers as well as seasoned software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

Microsoft Windows 2008 R2 Support
Microsoft Windows Server 2008 R2 Consulting Services

Windows Server 2008 R2 offers outstanding levels of speed, security, availability, scalability, and flexibility that improve productivity of local, branch office, and mobile users. Progent's network professionals can deliver affordable remote consulting, technical support, and training services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.

Consulting Services for Slackware Linux
 Debian Linux Outsourcing in Berkeley

Progent's Linux support experts provide small businesses and software developers help with administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

Fault-tolerant Failover Clustered Servers IT Consultant
Miami, FL High-Availability Failover Clustered Servers Online Troubleshooting

The server cluster technology built into the Datacenter and Enterprise versions of MS Windows Server 2008 has been dramatically redesigned to simplify the installation, setup, and administration of server clusters that offer improved levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, easier setup and installation, improved cluster management, redesigned cluster infrastructure for increased availability, hardened protection and quorum models, fewer failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company evaluate the advantages of Windows clustering, design and implement an installation, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and technical help services, and create and test a business continuity procedure.

Catalyst Switch IOS Online Support Services
Darien, IL CCIE Certified Catalyst 4900 Switch Technical Support Services

Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate efficiently from legacy switches to modern models.

Arizona Technology Providers
Small Business Outsourcing IT

Progent’s Technical Response Center offers nationwide extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone help and remote secure network access to isolate and repair technical problems quickly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult problems to competent experts as needed. For critical issues, the TRC tries to respond to your call for service in less than one hour.

Windows 8.1 BitLocker Software Consultant
Microsoft Windows 8.1 Evaluation Consultant Indianapolis

Progent's Microsoft-certified experts can provide a range of technical services to help companies of any size to deploy, administer, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project managers can assist to design and configure test environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects following proven methodologies.

Email Guard Data Loss Prevention Engineer
Email White Lists Professionals in Chicago, IL

Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.