Progent is structured to deliver in-depth remote support for all technical areas common to todayís small company IT networks and allows you to outsource an array of vital, as-needed services such as a temporary Chief Information Officer to offer senior-level planning and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, project management for critical initiatives like office moves orOS migrations, Cisco-certified consultants for designing fast and robust infrastructure, certified security engineers to verify information safety and compliance, disaster recovery experts to create business continuity plans, and software programmers to create, customize, or repair business application programs.


Additional Topics of Interest

Windows 10 Management Help and Support
Computer Consulting for Windows 10 Training in Greensboro

Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management, telecommuter access, security and compliance, streamlined provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.

Remote Technical Support for Meraki AP
WAP Remote Support Services in Livermore, CA

Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

On-site Support for 3504 wireless controller
Washington Computer Engineer for Flex Series Wireless Controller

Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.

Microsoft On-site Support for Co-managed Support Desk
Shared Help Desk Ticketing Remote Troubleshooting Boise

Progent provides three basic kinds of Helpdesk services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your clients instant access to a reliable technical resource with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to business performance. Progent's target is to resolve rather than merely record problems.

Security Consultancy for Symantec Raptor
Symantec VPN Security Services San Francisco, San Jose, Oakland, Sacramento

Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN solutions. Progent can also enable you to create and implement a comprehensive security strategy that can incorporate firewall/VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going network support, maintenance, education, and security consulting.

Consulting for XenApp Virtual Application Delivery
Consultant Services for XenApp Virtual Application Delivery in Louisville, Kentucky

Progent's Citrix consultants can assist your business to design, implement, administer, and support a virtual application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and support a remote datacenter that features high uptime, advanced protection, and fast disaster recovery.

Outlook Web App and Mac Remote Technical Support
Technical Consultant for Entourage

Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit messages, search the Exchange global address list, copy addresses, sync up calendars, and invite people to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage training.

Colo Technical Support
Urgent Colo Online Support in Yuba City, CA

Progentís colocation center support services are designed for businesses with hardware located at Internet Data Centers or data center collocation hosting sites and in need of on-demand on-premises help at the co-location site as well as off-site help from Microsoft and Cisco Certified professionals. Progent provides a full range of IDC and data center and colo support services including network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, design and installation of zero-downtime configurations, architecting and deploying layered security defenses, firewall integration and support, designing load balancing environments, and planning fault tolerant server clustering systems.

802.11ac Upgrade Setup and Support
Support and Setup for 802.11ac Wireless Seattle, WA

Progent's Cisco-certified wireless technology consultants can assist organizations to configure, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

Microsoft System Center Operations Manager Technical Consultant
Microsoft Expert Consult for System Center MOM Washington

Progent offers a selection of network service bundles for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft Operations Manager, a state-of-the-art server and IT management product that monitors the availability, performance, and security of your network and identifies incipient problems before they can disrupt your system. With Progent's economically priced network support packages, small businesses can choose a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.

Consulting for ProSight VM Hosting
New York, NY Private Cloud Solutions Consultancy

Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that enable small companies with multi- platform environments to save significantly on the expense of capital equipment, system support, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.

Windows Server 2012R2 Clustering Information Technology Consulting
Windows Server 2012R2 Server Manager Integration in Tulsa, Oklahoma

Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security strategy, streamline network administration, help with application development, and build and validate a DR/BC plan.

SQL Server 2016 and VMWare Online Support Services
SQL Server 2016 AlwaysOn Availability Groups Consultant

SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, uptime, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

System Center MOM Engineer
System Center Operations Manager Network Consultants in Arlington, TX

Small to middle size companies can now get all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT consulting professionals. With Progent's affordably priced network support programs, mid-size businesses can select a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small and midsize business networks enterprise-class reliability, security and productivity.