Progent's Solaris family consulting services offer small and mid-size businesses and software developers help with administering and supporting Solaris systems that run with Microsoft-based networks. Progent offers your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you an easy single consulting firm to help you create and manage a secure and reliable cross-platform network and communications solution that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently connecting people, teams and information. SharePoint Server provides a common spot for your employees or customers to access, organize, share and interact with useful data, documents, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge theyíve developed in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Our Experts Group provides support in important fields including Macintosh networking and programs; Expertise for Linux, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized application support; Chief Information Officer, management information analyst, and project management services; Custom applications design and integration; Web site, eCommerce, EDI, and customer portal development and integration; Database management and efficiency consulting; Management information consulting; and Telecom architecture consulting.
Progentís IT outsourcing packages provide economical computer consulting for medium-size companies. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT technical services can smooth out expenses and eliminate risks, allowing network service expenses to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network foundation for your critical Windows-based applications including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide array of security topics such as security administration procedures, security architecture and strategies, access management systems and techniques, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM and CISSP stipulate the basic skills and worldwide standards of performance that network security professionals are expected to possess. These certification offer IT management the assurance that those who have earned their CISM or CISSP certification have demonstrated the background and knowledge to deliver world-class security management and engineering services.
Microsoft Dynamics GP 2015 R2 features a new design that improves cloud integration, supports the most popular handheld devices, allows one-time login with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to address the many IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical product.
Progentís wireless consultants can help small organizations plan, choose, evaluate, deploy and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of protection that matches or excels wired connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless connectivity solutions that fit best with your business needs.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a cohesive information management solution.
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist organizations of any size to configure and support MySQL in a reliable network environment that offers advanced speed, expandability, and security. Progent also has proven skill assisting businesses port databases from an Oracle environment to MySQL.
To provide economical network support for small businesses, Progent offers full-service IT outsourcing packages that give small companies fast access to technical help without forcing you to hire, train, and maintain an expensive in-house IT team. Progentís IT outsourcing services give you an affordable alternative for creating a protected and reliable environment for your favorite Microsoft Windows business productivity products such as Office XP and Microsoft Office 2003.
For companies with a combination of Mac and Windows computers, there are two popular alternatives for running Windows-dependent software on a Mac: remote access to an actual Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Microsoft Windows-powered computer to run Windows software and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to run Windows programs directly. Progent's macOS and Mac OS X technology consultants can help you to manage these products for using Windows applications on your Apple Macs and can in addition help your organization to assess and install other products for Microsoft Windows PC simulation.
Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains family, offers an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its modular design you can license only the capability you currently need, with the option to expand users and increase functionality in the future. Progentís Microsoft Dynamics GP Software consulting engineers can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified consultants offer online and on-premises expertise for organizations of all sizes to assess the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified network security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.
Progentís Microsoft-certified experts offer businesses of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, groups and information. SharePoint offers a central location for your workers or clients to access, manage, share and interact with useful data, files, and applications and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge theyíve created in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist you to maintain your existing SharePoint solution or migrate to the latest version of SharePoint.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
If your office network mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high reliability, enhanced performance, and tight protection. Progent's UNIX/Linux and MS Windows integration support offerings feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
If you have a small business network with 10 to 50 desktop clients, Progent's IT outsourcing services free your company from dependence on single independent service provider while giving you affordable and dependable access to enterprise-class technical support. By delivering IT support service when you need it, providing specialized knowledge for key technologies, offering unique support such as 24x7 network monitoring, and billing only for support you use, Progent offers you an affordable way for optimizing the productivity and profitability of your small office network. Progent is the smart way for small businesses to build and support a robust and secure information system and to benefit from fast access to the experienced help typically restricted to enterprises who can afford a large internal IT group.
Progent's Microsoft engineers offer affordable online support and development services to help your business to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web pages able to function as intranets, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar desktop applications including Excel, Word, Outlook, and Project. Progent can help you to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent process for recovering applications and services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, deploy, test and maintain a DR system powered by VMware SRM.
Progent's support specialists in Mac and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless environments with full sharing and workgroup functionality. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's background in Windows and Macintosh consulting makes it possible to offer expert assistance to businesses that depend on these platforms to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows network.
SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of creating, deploying, administering, and accessing company information and analytical applications in environments ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in planning and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent offers national online phone support and consulting services for businesses who operate Apple Mac environments or whose information systems feature a mix of Apple macOS and OS X with Microsoft technology. Progent's consultants can provide Apple macOS and OS X clients a range of IT services such as desktop support, migration to the most recent edition of OS X from legacy versions of Apple macOS and Mac OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to iCloud. Remote network consulting offers optimum leverage for your IT dollar by extending user efficiency and limiting the hours billed for network repair services. Advanced remote access technology and experienced service specialists and consultants allow Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In most of cases your network issues can be remediated by telephone or via a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help you with the toughest system problems.
Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless uptime with rapid failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and support networks that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help design and configure testing labs to assess Windows 8.1 and plan and manage Windows 8.1 migration plans based on industry best practices.
Progent offers three basic types of Contact Center services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your customers instant access to a reliable technical resource with years of experience providing phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a solid contributor to business performance. Progent's goal is to fix rather than simply report problems.
Chief Information Officer Outsourcing Consulting Services
Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security plan, automate network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progentís Microsoft-certified experts provide small and medium size companies enterprise-class consulting services for SMS Server and Configuration Manager 2007, Microsoft's solutions for update and configuration management. System Center Configuration Manager 2007 is Microsoft's new title for the change management solution formerly called SMS Server. Configuration Manager 2007 offers a range of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progentís Microsoft certified engineers can help you use SMS or Configuration Manager effectively for streamlined operating system and application installation, security patch control, application metering, and licensing reconciliation. Progent's consultants can also help your company to move smoothly from Systems Management Server 2003 to System Center Configuration Manager 2007.
Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to anticipate server issues before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class availability, security and performance.
Progent's pricing policy is to bill for phone service and in-person visits per minute. As a result, you owe just for received services. Progent does not impose a higher rate for after-hours or urgent support, and within California or in regions where Progent offers on-site service, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no initialization charge and requires no retainer for services provided during normal business hours. Many support firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast repairs so you will not be tempted to permit minor problems to stay unaddressed.
Progent provides the help of Microsoft and Cisco-Certified IT support experts to offer customers affordable alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that range from small offices to large enterprises, Progent's network consultants can show you how to improve your information system's e-mail infrastructure, protection, availability, performance, and network administration.
Progent provides nationwide remote phone support and consulting services for companies who run Apple Mac networks or whose IT systems feature a mix of Apple macOS and OS X with Microsoft Windows products. Progent's experts offer Mac users a variety of IT services including desktop assistance, migration to the current version of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Remote IT help offers maximum return for your IT budget by protecting client productivity and shortening the time charged for network repair services. Sophisticated online support utilities and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by going to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone help and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to help you with the toughest system problems.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining messaging solutions for companies in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers security, fault tolerance, easy connectivity for off-site and wireless users, time-saving management tools, and productive integration with telephony. Progent offers expertise and support services for Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or medium companies to migrate to MS Exchange 2016 or MS Exchange 2013 Server.
Cisco Cisco Unified Communications Manager (CUCM), formerly named CallManager, functions as the heart of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express provide a location-independent IP-PBX by integrating closely with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and on-premises expertise to assist organizations of all sizes to build and administer CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can help with any aspect of CUCM setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for critical platforms like Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management services to make sure you complete your SCDPM 2016 initiative on time and on budget.
Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support to help you to manage and troubleshoot your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to design and carry out an efficient Skype for Business upgrade.
Progent's network engineers can help your company to automate desktop PC update and patch deployment by providing expertise with administration platforms like System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Cisco's network security and offsite connection technology for small companies provide a comprehensive line of easy-to-administer security solutions to help safeguard your local and remote information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your business goals.
Progent's Apple Mac experts can support the creative aspect of Macintosh computing by providing consulting services and training in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Cisco-certified CCIE network consultants can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.