Progent's Cisco-authorized network engineers can help you design an economical, 24x7 Internet configuration solution that can achieve 24x7 Internet access through a broad array of high availability Internet network products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE consultants to help you apply the most current techniques for fault tolerant Internet connections to implement an economical, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability.
Progent can provide the services of a certified consultant with expertise deploying technology from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, expand, or troubleshoot a video conferencing solution that preserves your investment and maximizes the strategic value of your IT system. Progent also offers the services of infrastructure engineers who can assist businesses of any size to create and troubleshoot a communications network that provides the speed, reliability, security, and scalability required to support your telepresence solution.
If you are producing UNIX-based software in an environment that includes MS Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your area of strategic expertise without the constant distraction of managing your business network. Through the use of smart network monitoring and by delivering remote and on-site support when your business needs it, Progent represents an economical solution for maintaining an IT system that provides high availability, protection, and performance. Progent's developer assistance services feature comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring, and Helpdesk services.
Progent can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to upgrade from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your current SCVMM environment to make sure you realize the highest possible business value.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact vital areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange 2013.
Progent's Microsoft-certified consultants have more than a decade of experience providing messaging solutions for companies that range from small offices to global enterprises. Progent provides economical consulting for all versions of Exchange Server to strengthen email and virus security, configure high availability email systems, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange support services can help you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard security services.
Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, support for Windows CSV and VMware vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
Progent can provide affordable online support for all releases of Office Access including desktop and browser-based versions and offers advanced assistance for application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom webinar training for Office Access application programming and DBA services.
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These improvements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances installed throughout multiple sites with thousands of APs can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless consultants who can help you to determine the value of Ubiquitiís UniFi products for your business and assist you to plan, deploy, manage, and maintain your UniFi solution.
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Progent's consultants can assist your company to assess the benefits of Microsoft Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Lync Server that consolidates the management of IM and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent can also help your company to perform an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the team-computing functions of MS Office applications, and offer online seminars and continuing technical support for Lync Server 2010 and other Microsoft technologies.
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progent can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent offers one-on-one training customized for individuals who wish to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for Mac applications.
Cisco's network security and remote access products for small companies provide a complete line of easy-to-administer security products to help protect your local and remote information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your business goals.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of thorough examination and significant work with information security design. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
By using virtual server technology, companies can run many virtual servers on a single physical server. Virtual server technology enables businesses to gain all the advantages of server isolation, but without the expense that goes with purchasing extra server hardware. Virtual servers are also the enabling technology behind private clouds, which provide important benefits including reducing the costs of hardware, facilities, and management while improving information protection, network reliability, and recoverability. Other important server management technologies are server monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can help you in all aspects of server virtualization and administration to allow your company to cut costs and save time.
Progent can help you in all phases of your upgrade to Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle challenging issues.
Progent can help you in any and all phases of your upgrade to Exchange 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
If you are developing UNIX-based software in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the continual distraction of managing your company information system. Through the use of smart network monitoring and by delivering online and in-person support as your business needs it, Progent offers an affordable way for maintaining an IT network that provides excellent dependability, security, and efficiency. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring services, and Contact Center outsourcing.
Les Kent has a 35-year history of successful network integration, business management, sales, and operations. He has demonstrated a talent for creating elegant IT solutions while working as a system architect, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and global enterprises.
Altaro VM Backup provides small businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Progent's ProSight Virtual Hosting offers proven virtualization architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive information technology outsourcing solution that improves network availability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and key application servers hosted in a safe and reliable facility on a fast, non-stop virtual server set up and supported by Progent's computer service experts.
Progent's certified wireless consultants can assist your organization to assess the advantages of using Cisco Wi-Fi controllers to manage wireless networks of any scale. Progent can assist you to support and debug your existing wireless network or help you design and implement an efficient migration from outdated wireless controllers to current models.
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, develop test systems and rollout plans, install Windows Server 2008 with your network environment and workload, educate your support staff how to run enhanced management utilities, and deliver continuing consulting and technical support via budget-friendly alternatives such as Help Desk support and remote technical support.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out a smooth migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on schedule and on budget.
Progentís consultants offer experience in a variety of technologies related to mobile connectivity including system architecture, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft certified experts can save your business work and money by applying their wireless experience to help you choose and configure wireless access solutions that make sense for your business. Progent can also tune your IT architecture so that mobile data devices work better.
Progent is convinced that a carefully architected and executed network is a crucial piece for accelerating any firm's success, and we follow this belief in our corporate system infrastructure. Progent has built a fault-tolerant virtual office infrastructure that enables our staff engineers and certified contractors to offer rapid and effective support, collaborate easily on complex projects, and gain from career and personal growth by being part of a dynamic company ethos of self motivation and independence.
Progent's Microsoft certified consultants offers offsite and on-premises consulting expertise to assist you to administer, support, and troubleshoot PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, online access, mobile device integration, Wi-Fi configuration, and remote system monitoring.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
E-Mail Guard by Postini provides continually upgraded spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Management services through Progentís E-Mail Guard spam filtering and antivirus service offering. Progentís expert email security professionals can help you develop an email security plan that incorporates spam filtering and anti-virus products and policies.
Progent's UNIX family support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient single source to help you build and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can deliver a broad array of affordable services to assist you to install, integrate, repair, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or online help for individual computers or laptops or help you to design and implement a large-scale migration to new or revised operating system software and business applications. Progent can also provide engineers and technical workers to assist your company to prepare for and implement an office relocation or consolidation designed to produce minimal disruption of your business.
The server cluster technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 is dramatically re-engineered to streamline the deployment, configuration, and maintenance of clusters that provide improved levels of system dependability, protection, performance, and versatility. New or enhanced features include automated cluster verification, easier configuration and installation, improved cluster administration, new cluster architecture for increased availability, hardened protection and quorum models, minimization of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you evaluate the business benefits of failover clusters, design and implement a deployment, educate your network support personnel to manage your failover clusters, provide ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings management, keeps track of network resources, protects against company data leakage, performs network health reporting, enables safe end-user self service, and offers a common point of control for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist you with any aspect of designing, installing, using and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Progent can help you to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
Progent's ProSight portfolio of managed services are designed to offer businesses who have small in-house IT administration and support staffs with affordable help from world-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed services include predictable IT management costs, smart automation of common management processes, continual absorption of the latest technology, smooth migration from older systems to up-to-date solutions, close fit between computer technology with strategic objectives, access to veteran IT consultants, and freeing up management to concentrate on business instead of fast-evolving computer technology.
Progent provides national online technical support and consulting services for companies that operate Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's engineers can provide Mac users a variety of services including desktop assistance, upgrading to the latest version of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent can also help your business with iPhone and Apple iPad support, or moving to Apple's iCloud. Remote IT help offers maximum leverage for your IT dollar by preserving user efficiency and shortening the time billed for computer analysis and repair. Advanced remote access tools and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by going to your location. In most of cases your IT issues can be remediated over the phone or via a combination of telephone support and remote access. Progent can make available Cisco CCIE network engineers and CISM certified security specialists to help with the most difficult network problems.
Progent's SonicWall firewall consultants can help you integrate, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and build security into your business processes.