Lexington-Fayette Expertise for IT Support Organizations
Short-Term IT Support Expansion
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Providers in Lexington-Fayette
Progent’s consulting support for IT service organizations in Lexington-Fayette Kentucky enables your company to provide your customers Progent's consulting and Help Desk support under your company's own branding as a seamless extension of your regular network support group. These services can ease the way for you to add to your client base, expand your service portfolio, create happy customers, and improve your bottom line.
Progent’s nationwide team of network infrastructure engineers, desktop support specialists, IT admins, and data security professionals have acted as seamless extensions to the support groups of some of the country's largest IT service firms. Progent’s range of expertise enables you to widen the scope of your IT support business, and Progent’s transparency helps you promote and protect your branding.
Progent is a network support firm with 20 years of background delivering online expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure experts of any independent computer services firm in the world. Progent has delivered remote IT assistance and advanced consulting to customers in every state in the U.S. (Check out recommendations from Progent's clients.)
Using Progent's Support Services With Your Own Brand
Progent's consulting program for IT service firms offers transparent resale to your clients of world-class services. Progent invoices your firm exclusively and works under your instructions to provide your customers support services under your brand. In addition, Progent offers an affordable Off-hours Support Service for customers who need access to 24x7 technical support.
Help Desk and Ticketing Services for IT Service Providers
Ticketing is the enabling technology behind an efficient service desk. But modern ticketing platforms are not only expensive to license and staff, but a hassle to set up and manage. Small or niche IT service providers do not have the necessary budget or personnel. Progent's Help Desk and ticketing program gives IT service organizations a practical way to retain their custom branding while delivering their clients world-class desktop support services backed by an advanced ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for Network Service Providers
Progent's Service Desk and ticketing solution for IT support organizations leverages Progent's sizable investments in highly scalable ticketing software, an online desktop services staff, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can set up data interchange with your current ticketing system. The standard and optional features available with Progent's Help Desk and ticketing solution allow your IT service firm to increase your physical and virtual support volume, the diversity of technologies your business can take on, the number of {geographies you can serve, and your hours of availability.
Important features of Progent's Call Center and ticketing solution for IT support organizations include:
- Progent's online desktop support group provides Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard business hours.
- Standard support hours are 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is offered at extra cost.
- Optional on-premises service in major metros is available across the country at additional cost.
- You retain complete control of your clients and invoicing.
- Your clients submit incident reports using your custom branded Internet portal, an 800 phone number, or by directing a message to your dedicated email address.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for network service providers allows your support team to become a single point of contact for virtually all IT expertise your customers may require. You can build your team and core IT skills at your own pace without being forced to say no to new business due to a lack of in-house expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a seamless supplement to your internal support group, under your direction, and bills your firm instead of your client.
- By-the-Minute Billing: Progent bills by the minute to minimize costs.
- Extensive Service Documentation: Progent utilizes an enterprise-class reporting platform to ensure that all IT services delivered are fully described. This enables your IT support organization to shift service responsibilities to internal personnel once you have enough staff and relevant skill sets.
- Safely Grow Your IT Support Practice: You can quickly and safely accept more opportunities beyond your core fields of excellence and serve additional geographies without exposure to the risks associated with expanding your full-time staff too quickly.
- Strengthen Your Brand: You can solidify your mind share as a full-spectrum network support firm by offering more solutions to more clients under your own brand.
- Add to Your Services Catalog: Progent offers world-class expertise in a wide range of IT disciplines and can act as a reliable reservoir of skills for growing your IT service business.
- Rapid Escalation: With a sizable roster of high-level technology experts available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging issues can be handled fast.
- Keep Your Clients Satisfied: Happy customers stick. By teaming with Progent, you can keep making your customers successful without ever requiring clients to look for expertise outside the fold.
- Online Technical Support Experts: For 20 years, Progent has provided online IT support from Help Desk support to high-level consulting. Effective online support saves money and produces quick solutions.
- Top Certifications: Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Lexington-Fayette, Kentucky Organizations
Progent's seasoned roster of certified consultants and technical experts can deliver Lexington-Fayette, Kentucky companies a wide range of online technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- AD Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Remote Network Technical Support
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtualization Management
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- iPhone and Android Integration
- Apple iPhone Integration
- Google Android Phone Management
- Ransomware Recovery
- Backup/Recovery Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Configuration
- WiFi Site Assessments
Learn More About Progent's Reseller Program for Network Service Providers in Lexington-Fayette, Kentucky To learn additional details about Progent's reseller support for IT service organizations in Lexington-Fayette, Kentucky, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Redhat Linux Consultancy
Ubuntu Linux Engineers
Progent's Linux support experts provide small companies and software developers support for administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience offers you an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Microsoft Certified SCCM 2016 Consultants
System Center 2016 and Windows Server 2016 Technical Support
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
SharePoint Workspace 2010 Troubleshooting
SharePoint 2010 Integration Services
Progent's Microsoft consultants offer affordable online support and development services to help your business to design, deploy, administer, and maintain SharePoint 2010 environments that can include web pages able to function as portals, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop applications including Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from earlier versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Engineers ProSight Remote Network Management
Ransomware Recovery Consulting
Progent's ProSight family of managed services are geared to offer organizations who have small internal IT support teams with affordable access to world-class management tools and technical experts. Benefits of the ProSight catalog of managed services include predictable network maintenance expenses, smart automation of common management tasks, continual absorption of new technology, smooth migration from older technology to up-to-date solutions, improved fit between computer technology with business goals, access to veteran IT experts, and allowing management to focus on business instead of ever-changing information technology.
Small Office Phone Support Services
Computer System Consultant Small Office
Progent's Microsoft and Cisco certified computer consultants offer advanced support for a broad range of technologies and can deliver that assistance by phone anywhere in the U.S. or in person in major cities throughout the country and anywhere in . Progent provides remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE network engineers for complex connectivity problems, plus the support of CISSP-qualified security engineers to assist with complex security design and troubleshooting. Progent has provided online network support to businesses in all 50 states in the U.S.
Microsoft Windows Server 2008 R2 Consultant Services
Windows Server 2008 R2 Professional
Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, expandability, and versatility that improve productivity of on-site, remote, and mobile workers. Progent's network experts can deliver affordable remote engineering, troubleshooting, and training services to assist your company to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network.
Immediate Microsoft Experts Dynamics GP Professional
24-7 Microsoft GP/Great Plains Remote Support Services
Dynamics GP 2010 accounting software is a full-featured business management solution that integrates information and processes throughout your business, communicates easily with other solutions, and connects employees, clients and vendors regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you install and manage a robust, secure computer and network environment to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP 2010.
IT Consultant Dynamics GP Software
Computer Consultant Dynamics GP/Great Plains Features
Progent can show you how to prepare and execute a smooth move to Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your analytics, take full advantage of Microsoft Office integration, and reduce business disruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that work seamlessly with Dynamics GP/Great Plains.
System Center 2016 Virtual Machine Manager Troubleshooting
System Center 2016 and Skype for Business Integration IT Consultants
Small to middle size companies can now get all the benefits of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's affordably priced IT support programs, small organizations can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company information systems world-class reliability, security, and performance.
Remote Workforce Cybersecurity IT Consulting
Offsite Employees Endpoint Security Support Outsourcing
Progent can help small and medium-size companies to implement security protection solutions and provide cleanup services for offsite workers.
Technology Consulting Services Windows Server 2008 Hyper-VI
Windows Server 2008 Security Online Support Services
Windows Server 2008 is a major step forward in making information systems more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to provide a better environment for web publishing. Progent can assist your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.
Microsoft Project Server Workflow Train
Microsoft Project Server My Sites Professional
Progent's Microsoft consultants can provide in-depth support in deploying, managing and troubleshooting any edition of Microsoft Project Server and can deliver a broad variety of affordable online support services following industry best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Consulting support offered by Progent include system planning, software configuration and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training.
Microsoft Windows 2008 R2 Technical Support Services
Microsoft Windows 2008 R2 Support and Help
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create test systems and migration strategies, install Windows Server 2008 with your IT infrastructure and applications, educate your support personnel how to run enhanced management utilities, and provide ongoing consulting and support via budget-friendly options such as Help Desk Call Center service and online technical assistance.
24-Hour Protecting WatchGuard Firebox M5600 Firewall
Firewall Network Install WatchGuard Firebox T55 Firewall
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
UNIX Professionals
On-site Technical Support Solaris
Progent's Sun Solaris family support experts offer small companies and developers support for managing and supporting Solaris systems that coexist with Microsoft-based networks. Progent can give your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience offers you an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Exchange 2003 Server Upgrade IT Consultants
24-7 MCSE Expert Certified Remote Troubleshooting Exchange 2003 Upgrade
Progent's Microsoft Premier professionals can provide world-class consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server rollouts or upgrades and can provide local personnel to assist enterprises with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Microsoft Management Reporter Development Firms
Urgent FRx Reports Programming Firm
Progent offers remote and on premises consulting to assist your organization with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help your company to support your existing reporting system, help you to migrate reports and databases from an outdated reporting product to a current one, and deliver custom online mentoring to meet your specific requirements. Progent’s business reporting and analytics professionals can provide expertise in the leading business analytics reporting platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.
Remote Support Services Documentation
Service Reports Outsourcing
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service organizations who offer minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service reports transmitted by each consultant to every client. The practice of documenting and organizing support activity allows more effective support and avoids a slew of common problems such as when a support customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.
Firewall and VPN Security Team
IPsec VPN Security Team
Progent provides small and mid-size organizations expert consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies including WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and select the right technologies from multiple vendors to achieve your security goals while staying within your spending limits.
ProSight IT asset management Specialists
Engineers password management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.
24-7 Cisco Firesight Online Support
24-7 Computer Consulting Firepower Services
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to build and centrally control IT environments that include branch offices, data centers, and cloud resources.
Urgent Cisco ASA firewall VPN Help and Support
ASA Firewall with Firepower Support and Setup
Progent’s experienced Cisco network security consultants provide expert PIX and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security holes.
SQL Server 2017 Mobile Reports Integration Support
MCSE Expert Certified Support and Setup SQL Server 2017 Cybersecurity
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist you to design and carry out a smooth migration of your databases and applications to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.
802.11ac Upgrade Online Consulting
wireless IP phones and CUCM Engineer
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Microsoft Certified Partner Small Business Systems Engineer
Small Office IT Consulting Firm
Progent's Microsoft and Cisco certified computer engineers can provide expert help with a broad range of technologies and can deliver that assistance by phone anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent provides remote help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex network issues, plus the support of CISSP and CISM-accredited security consultants to assist with complex security design and problem solving. Progent has provided online troubleshooting to businesses in all 50 states in the United States.
Emergency Technology Consulting Services Support for IT Service Firms
Emergency IT Services for Service Firms Specialist
Progent's Support Program for IT Service Providers lets you use Progent's information technology engineers under your own brand as a seamless extension of your IT services staff.
Consulting Company Microsoft Office System
Microsoft Business Computer Server Companies
Progent’s computer outsourcing support offerings for small companies feature designing Server 2003, Microsoft .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, resolving stubborn IT problems, and producing a company-wide security plan. Progent can show you how to enhance system reliability and performance with fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also offers project management assistance for large-scale upgrades and can assist with needs assessment, product inventory, BOM development, sourcing qualification, purchasing coordination, and complete documentation. Progent’s IT outsourcing help also includes education for office productivity packages such as Office XP.
Fedora Linux Outsourcing
Consultants Mandrake Linux
Progent's Linux consulting experts provide small and mid-size companies and developers support for managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you an easy single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Visual Basic for Applications for Mac Online Technical Support
Office for Mac Online Help
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully restrict sharing between Mac and Windows users.
Migration Consulting Value Pricing
Consultant Prices IT Manager
Progent's pricing policy is to bill for remote support and on-site visits by the minute. Consequently, you pay exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no startup fee and requires no monthly commitment for support services delivered during normal business hours. Many support firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick fixes so you won't be tempted to allow simple problems to stay unaddressed.
Top Quality Juniper Junos Configuration Information Technology Consulting
Juniper Junos Network and Security Manager Audit
Progent's Juniper-certified network consultants can assist your company to plan and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade efficiently from discontinued products to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help your business to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that include a mix of Juniper's OS platforms.
microsoft system center 2016 operations manager Support Outsourcing
scom 2016 management groups Support and Integration
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable uptime for critical applications by offering unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout local datacenters and cloud environments. Progent's SCOM consulting group can provide world-class remote and onsite expertise to assist businesses of any size to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
ISA 2004 Server Remote Consulting
Specialists Microsoft ISA 2004 Server
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security designs for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your information protection requirements without limiting your network.
Consultants Cisco ASA 5500
24x7 Cisco GTP/GPRS Consultant
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Office 365 authentication Technical Support
Exchange admin center Support and Setup
Progent can assist you to evaluate the many subscription plans available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid networks that seamlessly combine on-premises and cloud resources.
SIP Trunks On-site Technical Support
24/7/365 Cisco CUBE and SIP Remote Consulting
Progent's Cisco-certified SIP infrastructure experts can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective remote or on-premises support to assist companies to move smoothly to a productive communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP PSTN trunk.
