Progent's Consulting, Help Desk, and Ticketing Support for Network Service Providers in Huntington Beach
Progent's consulting support for network service firms in Huntington Beach California allows your company to offer your clients Progent's consulting expertise and Help Desk Call Center support using your brand as a seamless extension of your in-house network services team. These services can help you add to your client base, flesh out your service catalog, create happy customers, and improve your bottom line.
Progent's roster of network infrastructure engineers, desktop integration and troubleshooting specialists, IT administrators, and data security professionals have worked as seamless extensions to the IT groups of some of the world's biggest IT support businesses. Progent's range of expertise allows you to add to the capabilities of your IT service business, and Progent's close integration with your support team lets you elevate and preserve your branding.
Progent is an IT support company with 20 years of experience delivering online expertise to small and mid-size businesses. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network engineers of any private IT support company in the world. Progent has provided online technical assistance and advanced consulting to clients in every state in the country. (Check out recommendations from Progent's customers.)
Providing Progent's Services With Your Branding
Progent's reseller program for IT service organizations offers seamless resale to your customers of professional services. Progent invoices your firm directly and performs under your direction to deliver your clients consulting and support services under your branding. In addition, Progent has a low-cost Off-hours Support Service for customers who require access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing is the enabling technology behind a successful Help Desk. But full-featured ticketing systems are not only costly to acquire and staff, but also a hassle to configure and manage. Smaller IT service companies seldom have the necessary financial or human resources. Progent's Call Center and ticketing solution gives IT service organizations a practical way to retain their own branding while providing their customers world-class desktop support built around a best-of-breed ticketing system and supplemented by rapid escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Service Desk and ticketing program for IT support firms takes advantage of Progent's sizable investments in highly scalable ticketing technology, a remote desktop services staff, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can establish communications with your existing ticketing platform. The features available with Progent's Help Desk and ticketing program allow you to expand your physical and virtual support workload, the range of technologies your business can take on, the number of locations you can serve, and your overall availability.
Important features of Progent's Help Desk and ticketing program for IT service firms include:
Progent's Consulting for Network Service Providers
Progent's consulting for network service firms allows you to become a single point of contact for virtually all technical expertise your customers may require. You can grow your staff and core IT skills steadily without having to decline new business owing to a lack of expertise or the absence of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Providers include:
Progent's Areas of Expertise for Huntington Beach, California Companies
Progent's nationwide team of certified consultants can provide Huntington Beach, California businesses a wide range of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service providers include:
Learn More Details About Progent's Reseller Program for Network Service Firms in Huntington Beach, California For more information about Progent's reseller program for network service firms in Huntington Beach, California, call 1-800-993-9400 or refer to Contact Progent.