Progent's Consulting, Help Desk, and Ticketing Support for Network Service Firms in Manchester
Progent’s consulting services for network service organizations in Manchester New Hampshire allows you to offer your customers Progent's consulting and Help Desk support under your own branding as a transparent supplement to your in-house network support group. These services can ease the way for you to add to your revenue, flesh out your service catalog, satisfy your customers, and increase your bottom line.
Progent's team of network infrastructure experts, desktop support specialists, network admins, and cybersecurity professionals have worked as seamless expansions to the IT staffs of some of the world’s largest IT service firms. Progent’s range of technical knowledge enables you to broaden the scope of your IT support practice, and Progent’s close integration with your support team lets you strengthen and protect your company's brand.
Progent is an IT consulting company with 20 years of experience delivering remote consulting services to small and middle-size organizations. Progent is a Microsoft Partner and has one of the largest groups of Cisco CCIE network experts of any independent IT support company in the world. Progent has delivered remote technical support and consulting to customers in every state in the country. (See testimonials from Progent's clients.)
Reselling Progent's Services With Your Own Brand
Progent's reseller program for IT service organizations offers transparent resale to your customers of professional services. Progent invoices you directly and performs under your instructions to provide your clients support services under your brand. In addition, Progent offers an affordable Off-hours Support Program for clients who need 24x7 support.
Help Desk Call Center and Ticketing for Network Service Providers
Ticketing is the heart of a successful service desk. But modern ticketing systems are not only costly to license and staff, but a hassle to configure and manage. Small or niche IT support firms rarely have the required financial or human resources. Progent's Help Desk and ticketing program gives IT support firms an economical way to retain their own branding while delivering their customers world-class desktop support services built around an advanced ticketing platform and supplemented by fast escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Service Desk and ticketing program for IT service companies takes advantage of Progent's sizable investments in highly scalable ticketing technology, a remote desktop services staff, and a network of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can establish data interchange with your current ticketing platform. The features available with Progent's Service Desk and ticketing solution allow your IT service firm to expand your support volume, the range of technologies your company can take on, the locations you can serve, and your hours of availability.
Key features of Progent's Call Center and ticketing program for IT service companies include:
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for network service firms allows your support team to become a sole source for virtually all IT expertise your clients may need. You can build your team and core IT skills at your own pace without having to say no to opportunities owing to a lack of expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for IT Service Firms include:
Progent's Practice Areas for Manchester, New Hampshire Businesses
Progent's seasoned roster of certified engineers offers Manchester, New Hampshire organizations a wide range of online technical guidance and debugging services. Practice areas offered under Progent's consulting program for IT service providers include:
Find Out More Details About Progent's Reseller Program for IT Service Providers in Manchester, New Hampshire To learn more information about Progent's reseller support for network service firms in Manchester, New Hampshire, call 1-800-993-9400 or refer to Contact Progent.