Plano Expertise for Computer Support Providers
Temporary Staff Expansion
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Firms in Plano
Progent's consulting support for network service organizations in Plano Texas allows you to provide your customers Progent's consulting expertise and Help Desk Call Center support using your company's brand as a transparent supplement to your regular network services group. This can ease the way for you to add to your client base, close gaps in your service catalog, satisfy your customers, and improve your profits.
Progent's team of network experts, desktop integration and troubleshooting technicians, network admins, and data security professionals have worked as transparent adjuncts to the IT groups of some of the world's largest IT service firms. Progent's range of expertise enables you to add to the capabilities of your IT support business, and Progent's transparency helps you promote and preserve your branding.
Progent is a network support firm with 20 years of experience providing online consulting services to small and mid-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network infrastructure engineers of any independent computer services company in the world. Progent has delivered online technical assistance and advanced consulting to clients in every state in the U.S. (See recommendations from Progent's clients.)
Providing Progent's Services Under Your Own Brand
Progent's consulting program for network service providers offers transparent resale to your customers of world-class IT services. Progent invoices your firm directly and works under your instructions to deliver your clients consulting and support services under your branding. In addition, Progent offers a low-cost Extended Hours Support Program for customers who require 24x7 support.
Help Desk and Ticketing Services for Network Service Providers
Ticketing is the enabling technology behind an effective Help Desk. But enterprise-grade ticketing systems are not only expensive to acquire and staff, but also challenging to set up and manage. Small or niche IT service organizations seldom have the necessary budget or personnel. Progent's Help Desk and ticketing program offers IT support organizations an economical way to keep their custom branding while delivering their clients world-class desktop support built around an advanced ticketing system and reinforced by fast escalation to subject matter experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing program for IT service organizations takes advantage of Progent's sizable investments in advanced ticketing software, an online desktop support team, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can establish communications with your existing ticketing platform. The standard and optional features offered with Progent's Service Desk and ticketing program allow you to increase your support volume, the diversity of technologies your firm can take on, the number of locations you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT service companies include:
- Progent's online desktop service staff delivers Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard business hours.
- Standard support times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is offered at extra cost.
- Optional onsite support in major metros is offered across the US at additional cost.
- You have complete control of your clients and billing.
- Your clients enter incident reports via your own branded Internet portal, a toll-free phone number, or by sending a request to your dedicated mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely until resolution.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for IT service organizations allows your support team to act as a sole source for practically all IT guidance and troubleshooting your customers may need. You can build your staff and strategic in-house competencies steadily without having to say no to opportunities owing to a lack of in-house expertise or a shortage of personnel.
Key features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a transparent supplement to your internal IT service group, under your coordination, and bills your firm instead of your client.
- Granular Billing: Progent charges by the minute to minimize costs.
- Detailed Reporting: Progent uses an advanced service reporting platform to ensure that all IT services performed are thoroughly described. This enables you to transfer account assignments to internal personnel when you have enough people and appropriate skill sets.
- Safely Grow Your IT Support Practice: You can quickly and safely take on more opportunities beyond your main fields of expertise and serve new geographies without the risks involved with expanding your full-time staff too rapidly.
- Re-enforce Your Brand: You can improve your positioning as a full-spectrum network service provider by offering more solutions to more clients using your own brand.
- Flesh Out Your Services Portfolio: Progent offers top-tier support in a wide array of technologies and can act as a reliable resource for expanding your IT service business.
- Fast Problem Escalation: Thanks to a large team of top-level technology experts available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the toughest problems get resolved fast.
- Keep Your Clients Satisfied: Happy customers stick. By joining with Progent, you can continue making your customers successful without ever requiring clients to seek expertise from your competitors.
- Online Technical Support Professionals: For 20 years, Progent has delivered online IT support ranging from Call Center support to advanced consulting. Effective remote support cuts costs while delivering quick solutions.
- Top Certifications: Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Plano, Texas Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Plano, Texas companies a wide array of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and MS Entra Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Technical Support
- Telecommuter Support Services
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Integration
- Security and Compliance Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtual Server Management
- Fast, Affordable .NET Software Development.
- Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- BYOD Management
- iPhone Integration
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Backup/Recovery Consulting
- Cisco VoIP Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Program for Network Service Firms in Plano, Texas For additional information about Progent's consulting program for IT service firms in Plano, Texas, call 1-800-993-9400 or see Contact Progent.
An index of content::
24/7 ransomware hot line Professionals
Netwalker ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Computer Networking Microsoft Certified
Urgent Microsoft Partner Computer Consultancy Services
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company more complete support for your IT network.
ransomware preparedness audit Consult
ransomware protection and recovery Consulting Services
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's ability to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information concerning your current AV defense and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup/recovery environment that reduces your vulnerability to ransomware and meets your company's needs.
Email Black Lists Consult
ProSight Email Zero Hour Protection Specialists
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of ProSight Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Expert Microsoft Certified VB.NET Outsourced Programming
ASP.NET Core Programming Company
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications rapidly and at low cost.
Microsoft SQL Server 2019 On-site Support
Remote Troubleshooting Microsoft SQL Server
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Remote Workers Network Infrastructure Remote Technical Support
Remote Workers Infrastructure Consultant
Progent can help small and medium-size businesses to plan, deploy and troubleshoot the infrastructure for teleworkers.
On-site Technical Support ProSight DPS ECHO Hybrid Cloud Backup Services
ProSight DPS ECHO Backup and Recovery Services Consultancy
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information.
Microsoft, Cisco and Security Certified Experts MySQL DBA Consultants
MySQL Clustering Consultants
Progent's expert programmers, database architects, and program management consultants can help large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database designers and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to incorporate SharePoint with additional data sources such as Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can assist clients to build, expand, repair, or port web-based applications to take advantage of the most current web technology.
Consulting Services ProSight Phishing Defense
Specialists ProSight ESP Ransomware Defense
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware.
Microsoft Office SharePoint Server 2003 Online Help
24-7 SharePoint Portal Server 2003 Remote Technical Support
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or clients to access, manage, distribute and manipulate useful data, documents, and applications and to interact with other people. It enables faster and more intelligent decisions, more efficient access across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've created in a way that makes data convenient to locate, retrieve and apply.
ProSight ESP Endpoint Protection Services IT Services
Modern Network Security Onsite Technical Support
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware.
Exchange 2016 Integration Consultant Services
24 Hour Setup and Support Microsoft Exchange 2016
Progent can help your business in all facets of your upgrade to Exchange 2016 including designing HA system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Top System Center MOM Specialists
24/7 Monitoring and Reporting Consultant
Progent provides a variety of IT service packages for small companies. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving capabilities of System Center Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the availability, throughput, and security of your network and isolates potential troubles before they can bring down your network. With Progent's affordably priced network service packages, small businesses can choose a basic co-sourcing service program based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Dynamics GP 2015 R2 Troubleshooting Consulting Services
Dynamics GP 2015 Azure Entra Engineers
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, supports popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this powerful product.
Security Audit Services Oracle database administration
Reporting Oracle RDBMS
Progent can provide affordable remote access to a certified Oracle DBA expert or an Oracle application programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and Oracle Database Resource Manage.
Dynamics GP Software Online Technical Support
Network Consultants Great Plains
Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you can purchase only the capability you currently need, with the option to expand users and increase functionality in the future. Progent's Microsoft Dynamics GP support experts can show you how to install, configure and administer the current version of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Emergency Online Help Multi-factor Authentication
Support Duo Zero Trust Cybersecurity
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Patch management services Consultant Services
Patch management services Consultants
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
SCCM 2016 MAM Support and Help
SCCM 2016 Hybrid Integration Online Help
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings management, keeps track of network resources, guards against company data leakage, performs network health reporting, enables safe self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
24/7/365 Microsoft ISA Server Network Engineer
Internet Security and Acceleration Server Information Technology Consulting
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Teleworker Services Integration Services
24/7 Online Troubleshooting Work at Home
Progent has 20 years of experience assisting small and mid-size companies to design, implement, tune, administer, and troubleshoot IT networks that incorporate teleworkers.
Threat Management Gateway Online Support Services
Award Winning Microsoft Forefront TMG Remote Support Services
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally managed web gateway that delivers a single-server solution for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting features, permits custom reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft-certified consultants can help your company to design and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Computer Consultants Cisco SIP Infrastructure Solutions
IT Consultant Cisco Unified SIP Proxy
Progent's Cisco-certified SIP infrastructure consultants can help you to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based IP PSTN trunks and offer affordable remote or on-premises support to help businesses to move efficiently to an advanced unified communications environment that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
24x7 Microsoft Denali Consultant Services
SQL Server 2012 AlwaysOn Failover Cluster IT Consulting
Progent can provide the support of certified consultants as well as seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and data security professionals to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Consultant Services Oracle Recovery Manager
Oracle database Development
Progent offers fast and affordable online access to an authorized Oracle DBA expert or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also offers support for Streams replication tools and Oracle Database Resource Manage.
Barracuda Networks PA-7500 Series Firewall Security Tech Services
Immediate Barracuda Networks F900B Series Firewall Compliance Auditor
Barracuda's affordable CloudGen Firewall appliances combine web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support with centralized management encompassing your whole enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the skill to be your one-stop resource for technical guidance, maintenance, training, and security expertise.
Emergency Outsourcing Microsoft 365 Exchange Online and on-premises Exchange
Hybrid Microsoft 365 Exchange integration Troubleshooting
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have certain mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and within budget.
Online Troubleshooting Windows Server 2008 R2
24/7 Microsoft Windows 2008 R2 Specialist
Microsoft Windows Server 2008 is a major step forward in making IT systems more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, tech support, training, staffing, network monitoring, and security engineering services.
ISA 2006 Network Consultant
Professionals ISA Server 2006
ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for protecting the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft ISA Server 2006 engineers can help you design, rationalize, test, implement, configure and support the any version of ISA Server 2006 on your information system.
24x7x365 Duo MFA and Single Sign-on (SSO) Technical Consultant
Duo Two-factor Authentication (2FA) On-site Support
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
UNIX, Windows Consultant
24x7x365 Support and Integration Windows, UNIX, Solaris
Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient one-stop source to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Barracuda Cloud Backup Computer Consultant
24/7/365 Barracuda Backup Appliance Setup and Support
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help your business to plan, integrate, operate and troubleshoot a BDR system based on Barracuda technology.
Microsoft Certified Partner Computer Consultants Windows Server 2008 Security
Specialists Microsoft Windows 2008 R2
Windows Server 2008 is a major advance in making information systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer an improved platform for web publishing. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering services.
Comprehensive Event Management Consulting
Remote Monitoring and Reporting Consultants
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and troubleshooting SCOM solutions and offer companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Support and Setup Wi-Fi Site Survey
Wi-Fi RF Coverage Maps Online Technical Support
Progent's Wi-Fi site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, security, and hand-off capability your company requires. Wi-Fi site survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite survey services for confirming, tuning, and debugging an operational wireless LAN.
Apple OSX Tiger Computer Consulting
Apple OSX Tiger Technical Consultant
Progent's consultants offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone integration and iPad synchronization, or migrating to iCloud services. For computer environments built exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, safe, fast and able to achieve your organization's objectives.
