Santa Monica Consulting Services for Network Service Firms
Transparent Temporary Support Staff Help
Progent's Consulting, Help Desk, and Ticketing for Network Service Organizations in Santa Monica
Progent’s consulting services for network service organizations in Santa Monica California allows you to offer your customers Progent's consulting expertise and Help Desk support with your own branding as a transparent augmentation of your regular IT support group. These services can put you on the fast track to add to your revenue, fill out your service offerings, satisfy your customers, and improve your bottom line.
Progent's team of network infrastructure engineers, desktop support technicians, network administrators, and data security consultants have worked as transparent expansions to the support staffs of some of the world’s biggest IT service firms. Progent’s range of technical knowledge enables you to add to the scope of your IT support business, and Progent’s close integration with your support team lets you promote and preserve your company's brand.
Progent is an IT support firm with two decades of background delivering remote consulting services to small and middle-size businesses. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco CCIE network engineers of any independent computer support firm in the world. Progent has delivered remote technical support and advanced consulting to clients in every state in the country. (See recommendations from Progent's clients.)
Reselling Progent's Support Services With Your Branding
Progent's consulting program for network service firms offers transparent resale to your clients of world-class IT services. Progent bills you directly and performs under your instructions to provide your clients consulting and support services under your brand. In addition, Progent offers an affordable Off-hours Support Service for customers who need access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are fundamental to a successful Help Desk. But modern ticketing platforms are not only costly to license and staff, but also difficult to configure and maintain. Smaller IT support providers rarely have the required financial or human resources. Progent's Service Desk and ticketing solution offers IT service firms an economical way to retain their custom branding while providing their customers world-class desktop support backed by an advanced ticketing platform and reinforced by rapid escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Service Desk and ticketing solution for IT support organizations takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your existing ticketing platform. The features offered with Progent's Service Desk and ticketing solution enable your IT service firm to increase your support volume, the range of technical issues your company can take on, the number of {geographies you can service, and your overall availability.
Important features of Progent's Help Desk and ticketing solution for IT support companies include:
- Progent's online desktop service staff delivers Level 1 end user assistance with 1-hour service level agreement to commence work during normal work hours.
- Standard service times are 5am to 7pm PST, five days a week.
- Extended hours support is available at additional cost.
- Optional onsite service in major metros is offered across the US at additional cost.
- You retain full control of your clients and invoicing.
- Your customers submit incident reports via your branded Internet portal, a toll-free number, or by directing a request to your specified mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting expertise for network service firms allows you to become a sole source for practically all technical guidance and troubleshooting your clients may require. You can grow your team and strategic IT skills at your own pace without having to decline opportunities owing to a gap in expertise or a shortage of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent acts as a seamless extension of your in-house support group, responding to your coordination, and invoices you rather than your client.
- Granular Billing: Progent charges by the minute to reign in costs.
- Extensive Service Reporting: Progent uses an advanced documentation system to ensure that all services performed are fully documented. This enables your IT support organization to transfer service responsibilities to in-house consultants once you have enough staff and appropriate technical skills.
- Safely Grow Your Service Practice: You can easily and efficiently take on additional opportunities outside your core fields of excellence and open new territories without exposure to the risks involved with expanding your full-time staff too quickly.
- Strengthen Your Brand: You can solidify your positioning as a comprehensive network service firm by offering more services to more customers under your own brand.
- Flesh Out Your Services Portfolio: Progent can provide world-class support in a wide range of technologies and can be a dependable reservoir of skills for growing your IT service operations.
- Fast Escalation: With a sizable team of high-level consultants available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved promptly.
- Keep Your Customers Happy: Satisfied customers keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to seek help outside the fold.
- Online Technical Support Professionals: For 20 years, Progent has delivered remote network support from Help Desk services to high-level consulting. Efficient online support saves money and produces quick solutions.
- Top Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Santa Monica, California Companies
Progent's nationwide roster of certified consultants offers Santa Monica, California organizations a broad range of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Integration
- Active Directory Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Telecommuter Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Expertise
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Management
- Hyper-V Deployment
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- Smartphone Management
- iPhone Support
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Recovery Expertise
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Find Out More About Progent's Reseller Support for Network Service Firms in Santa Monica, California For more information about Progent's reseller support for IT service organizations in Santa Monica, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Firewall Setup Juniper SSL Router
Emergency Juniper SA2500 SSL VPN Cybersecurity Contractor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Office Outlook for Mac Training
Mac Office Entourage Instruction
Progent can provide onsite training customized for individuals who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for Mac applications.
Microsoft Experts Exchange Server 2003 Technical Support
Microsoft Exchange 2003 Remote Troubleshooting
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Microsoft Teams with Microsoft Stream Consultant
Microsoft Teams VoIP Consulting
Progent can help your business to plan an upgrade to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Online Technical Support Exchange Server 2003
Microsoft Exchange Online Support
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
24/7/365 Information Technology Consulting SPS
Microsoft Office SharePoint Server 2019 Outsourcing
Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing SharePoint Portal Server 2007, consult with you on the most appropriate edition of SharePoint Server for your application, offer configuration and integration services, assist you to install Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your standard and customized application software to work with Microsoft SharePoint Server 2007, design a company-wide security plan that incorporates portal technology, and deliver maintenance and Help Desk services.
Juniper SRX Series Firewall Information systems Security Outsourcing
Juniper SRX Series Router Security Auditor
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Unified Single Number Reach Remote Consulting
Jabber File Transfer Consultant Services
Progent's Jabber consultants can provide remote or on-premises support to help organizations of any size to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for the technologies that go into creating a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
Live Online Office Word Learning
Online Windows Desktop Training Support Organization
Progent offers customized remote training for a range of desktop applications and environments including Office and Office 365 Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training provides the benefits of conventional in-person instruction, such as instant interaction between clients and trainers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many workers. Offered to single students or groups of all sizes, Progent's live online training permits the instructor to run the seminar from a remote office and the clients can be spread throughout an office or across the country. Live online training supports powerful learning mechanisms such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specialized topics or extended in duration and broader in coverage.
Wi-Fi VoIP phone integration Computer Engineer
Biggest wireless IP phones and Aironet APs Onsite Technical Support
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for professionals who are mobile within campus, hospitality, health-care or other venues where management wants portable phones that provide more control, data security and durability than is possible with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that you set up and fine tune many key pieces of your Wi-Fi infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide remote and onsite support to help you build and manage a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Access to External Support Databases System Engineers
Best Practices Computer Network Providers
Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of real-world industry experience, at the forefront of IT service, executing a wide range of technical projects for a large array of businesses. Each Progent consultant shares a refined set of individual best practices which are incorporated into company-wide leading practices training that Progent instills in its support team. This means that you get not just expert IT help, but also a support engineer with proven methods for using technical knowledge to solve real-world network problems quickly.
Remote Wireless Site Survey Remote Support Services
802.11x Wi-Fi Site Survey Information Technology Consulting
Progent’s Wireless Site Survey makes it easy to design and implement a wireless LAN adapted to your environment, offering your business a wireless solution that delivers the reception, speed, load-handling capability, Quality of Service, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.
Contract Cisco Consulting Telecommuting Job
Telecommuting Microsoft Consultant Career Opportunities
Progent is seeking a variety of full-time workers including solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile access, wireless integration, high-availability environments, disaster recovery solutions, data preservation, and VMware technology. Progent is also hiring desktop support technicians, off-site service professionals, and CISSP or CISM accredited security professionals. We are also seeking experienced managers who can perform efficiently in our high-growth, virtual office model. Progent works with independent professionals who have proven expertise and field background in high-demand information technology areas outside our main service focus. Our Experts Team includes contractors who can provide advice and programming support for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; possess deep knowledge of popular operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in areas such as telecom, web design, EDI, web commerce, or dbm programming. Independent consultants premier by Progent cooperate with Progent's staff professionals to provide end-to-end IT services for small company networks.
Windows 7 Upgrade Consultants
Windows 7 Backup and Restore Support
Progent's certified engineers offers offsite and onsite consulting expertise to assist your company to administer, maintain, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, disaster recovery, remote access, smartphone and tablet management, wireless network design, and 24x7 network monitoring.
Top Ranked Consulting ISA 2006 Firewall
Remote Consulting ISA 2006
Secure Application Publishing with ISA Server 2006 provides greater control over intranet applications while enabling increased productivity by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect business applications, services, and information across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, set up, and support ISA Server on your system so your company achieves a highly functional and affordable balance of security, productivity, and performance.
Nexus Switch OTV IT Consultants
Support and Help Nexus 7000 Switch
Nexus switches are intended to provide the throughput, scale, availability, virtualization support, density, security and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite consulting services to assist your IT staff to design an efficient network architecture, build test environments to validate your switching solution, install and configure Nexus switches, define and enforce effective policies, perform security and compliance tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant features incorporated into Nexus switches. Progent's consultants can also assist you to upgrade efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.
Top Quality SCCM Distribution Point Remote Technical Support
Outsourcing SCCM MDM
Configuration Manager automates application and device provisioning and updating, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health reporting, allows secure self service, and offers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help businesses of any size with any facet of designing, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Support and Help Windows 2008 Active Directory
Microsoft Certified Expert Network Consultant Windows Active Directory
Windows Enterprise Directory requires significant hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Certified consultants are experts in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up residual beta version configuration objects in online AD systems, and repair of failed configurations of Active Directory and Active Directory-associated applications.
Largest Support and Help Small Business
On-site Technical Support Small Company
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services save your organization from over-reliance on an individual independent consultant while giving you cost-effective and dependable access to high-quality technical expertise. By providing IT support help when you need it, providing advanced expertise for key applications, delivering value-added services such as 24x7 server monitoring, and charging only for services you use, Progent offers you an economical way for maximizing the productivity of your small office information system. Progent is the intelligent way for small businesses to create and support a robust and secure IT network and to have fast access to the experienced support ordinarily restricted to enterprises who can afford a large internal IT group.
MCSE Expert Certified Azure and iPhone integration Consulting
Microsoft Azure integration Development Firms
Progent can assist small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the common mistakes small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Support Outsourcing Microsoft LCS Server Instant Messaging
Microsoft LCS Server 2007 Onsite Technical Support
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, transparent compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated operational efficiencies, increased individual output, and stronger IP protection. Microsoft Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite configuration support and troubleshooting services for your Office Communications Server deployment and can assist your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add business value to your IT system
Consulting Services Network Infrastructure Asset Report
Consulting Services Remote Network Monitoring
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the health of their information system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable and more secure AD implementation. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with government and industry security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and increased uptime.
Remote Support Jobs Compensation for Microsoft Consulting
Compensation for Cisco Engineers Jobs
Our compensation model is built on revenue sharing, so just like working as an independent contractor, your income is directly driven by your work effort. Some Progent support staff stress lifestyle issues and choose to work at a more relaxed pace, utilizing our flexible schedule to pursue individual enthusiasms such as hiking, motorcycle racing, skiing, fishing, vacations, or sharing free time with relatives and acquaintances. Other consultants use the chance to earn big dollars through hard effort and extended hours. Progent completely supports both sides of the spectrum and everything in between.
Work from Home Collaboration Remote Technical Support
Remote Workforce Collaboration Software Online Support
Progent can assist small and medium-size organizations to deploy collaboration solutions to enable their at-home workers to benefit from productive interaction with fellow workers and clients.
Dynamics GP Great Plains Software Engineer
Top Dynamics GP Great Plains Software Support and Help
Progent can show you how to prepare and implement an efficient migration to Microsoft Dynamics GP so that you preserve your data, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize business disruption by creating and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Exchange 2019 Upgrade Consulting
Exchange 2019 Server Computer Consultants
Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.
ISA 2004 Configuration
24-7 Microsoft Experts ISA Server Specialists
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and manageability that your company requires.
Award Winning Cisco VoIP Phones and Contact Center Online Support
Cisco VoIP Phones and Jabber Integration Services
Progent's Cisco CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Network Consulting IT Training
Knowledge Transfer Integration
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to handle problems that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has little competition. Small businesses who work with trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, secure, and productive.
Remote Troubleshooting Microsoft LCS Server IM
Specialist Microsoft LCS Server Instant Messaging
Microsoft Communications Server delivers IM and Real Presence in a scalable, world-class package featuring enhanced protection, seamless integration with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and mediation help for your Office Communications Server deployment and can assist your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your information network
network evaluation Lab Technology Professional
Emergency QoS Test Lab Consultant
The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot environments, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Urgent Professional SQL Server 2012 Security
SQL Server 2012 Integration
Progent offers the expertise of certified engineers as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to assess the potential advantages of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
64-bit Computing Professionals
64-bit Server On-site Support
Progent’s Microsoft-expert consultants can help your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit processing, design an efficient migration process that minimizes business interruptions, and offer inexpensive, expert online help to assist your organization to install 64-bit operating systems and applications on your current computers.
Troubleshooting Windows PC Simulation on Apple macOS
Windows PC Simulation on Mac Integration Support
For companies that have a combination of Apple Mac and Microsoft Windows desktops, there exist two popular solutions for running Microsoft Windows-only applications on a Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based computer to run Microsoft Windows software and share system resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so you are able to use Microsoft Windows software locally. Progent's Mac technology consultants can help you to manage these products for running Microsoft Windows software on your Macs and can also assist your business to assess and install other products for Microsoft Windows PC simulation.
Comprehensive Event Management Online Help
Microsoft Operations Manager Information Technology Consulting
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified IT consulting experts. With Progent's affordably priced network support packages, mid-size organizations can choose a basic co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business networks enterprise-class reliability, protection and performance.
Nagios Online Help
Linux Network Monitoring Help and Support
Nagios and MRTG are useful, license-free monitoring tools that operate under the Linux OS and can be deployed to analyze UNIX/Linux environments, Microsoft Windows networks, or multi-platform networks where the Linux OS and Microsoft Windows run side by side. Nagios allows network support engineers to track network services including SMTP, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's system monitoring experts can help you utilize both these utilities to streamline and troubleshoot your computer network.
Ubiquiti XG Security Gateway Engineers
Professionals Ubiquiti UniFi Security Gateway
Progent offers quick access to the skills of seasoned wireless specialists who can assist organizations to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your company and assist you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi wireless access points for your required coverage and throughput.
Integration System Center Operations Manager
Urgent Online Support Monitoring and Reporting
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to remediate serious issues detected by SCOM 2012.
Virtual Service Desk Remote Technical Support
Shared Service Desk Remote Support
Progent provides several essential kinds of Helpdesk services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your clients instant access to a reliable technical resource with extensive experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to company performance. Progent's goal is to fix rather than merely report problems.
Services ransomware removal and recovery
WannaCry ransomware recovery Specialist
Progent's proven ransomware recovery experts can assist you to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Services UNIX, Windows
Windows, UNIX, Solaris Remote Support
Progent can assist you to plan and implement an efficient migration from a UNIX-powered IT environment to a network powered by Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to guard your data and minimize business discontinuity by developing an effective transition strategy that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing environment, migration planning and validation, MS Exchange migration expertise, data and application transition, and server and storage system transition and economization.
MS Project Server Design
Project Server 2013 Consultants
Progent's Microsoft consultants offer in-depth support in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective remote consulting services following proven best practices to help organizations of all sizes to receive all the advantages of this leading platform. Services available from Progent include system planning, software configuration and migration, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
ASP Expert Development
XTML Outsourced Programming
If you want to revamp your production web site, build internal websites for purposes such as human resources or worker training, design a high-impact web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's consultants can also help you design and maintain a safe, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.
Small Business Network Repair Service
Small Business Implementation Services
Progent's Microsoft and Cisco certified network engineers can provide expert support for a broad array of products and technologies and can deliver that assistance online nationwide or in person in major cities throughout the United States and anywhere in . Progent provides remote support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network problems, plus the assistance of CISA-accredited security engineers to handle high-level security planning and problem solving. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States.
24/7 Consultant Services Ubiquiti's UniFi XG AP WiFi access points
24-Hour Ubiquiti UniFi WiFi AP Technology Professional
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple venues with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist you to determine the value of UniFi products for your business and help you to design, install, manage, and maintain your UniFi solution.
Microsoft Small Business Server Consulting
Microsoft Small Business Server Professional
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a powerful but manageable information. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a computer support expert with hands-on experience planning and building seamless, end-to-end business technology solutions. Progent's Small Business Server consultants have an average of more than a decade of experience supporting computer systems built on Microsoft technology. This experience ensures you success in installing, administering, and maintaining network solutions that include the Microsoft SBS Server package of servers and applications.
Cisco Catalyst Wi-Fi 6 AP Management Help and Support
Catalyst Wi-Fi 6 WAP Support and Integration
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP experts offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Virtual Office Certified Position
24x7 Telecommuting Network Consultants Full-Time Jobs
Progent believes that a carefully architected and executed information system is a crucial factor for accelerating any company's growth, and we apply this belief in our own system infrastructure. We have created a zero-downtime virtual office network that allows Progent's in-house consultants and certified contractors to deliver rapid and effective service, collaborate easily on challenging projects, and experience professional and personal growth by acting as a member of an exciting business ethos of self motivation and freedom.
ISA Server 2006 Consulting
24-7 ISA 2006 Firewall Professionals
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while enabling enhanced productivity by making these resources available to authorized remote or mobile users. ISA Server can guard business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you plan, deploy, configure, and support ISA Server 2006 on your network so that your company benefits from a smart and affordable combination of security, convenience, and performance.
24/7 System Testing Consulting
network piloting Lab Engineers
The Progent Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical IT projects on schedule.
1800 ISR Router IT Consultants
Core Routers IT Consultant
Cisco has developed an extensive array of routers including appliances built to provide the protection, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it easy to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
