Progent's Consulting, Help Desk, and Ticketing for Network Service Organizations in Santa Monica
Progent’s consulting services for network service organizations in Santa Monica California allows you to offer your customers Progent's consulting expertise and Help Desk support with your own branding as a transparent augmentation of your regular IT support group. These services can put you on the fast track to add to your revenue, fill out your service offerings, satisfy your customers, and improve your bottom line.
Progent's team of network infrastructure engineers, desktop support technicians, network administrators, and data security consultants have worked as transparent expansions to the support staffs of some of the world’s biggest IT service firms. Progent’s range of technical knowledge enables you to add to the scope of your IT support business, and Progent’s close integration with your support team lets you promote and preserve your company's brand.
Progent is an IT support firm with two decades of background delivering remote consulting services to small and middle-size businesses. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco CCIE network engineers of any independent computer support firm in the world. Progent has delivered remote technical support and advanced consulting to clients in every state in the country. (See recommendations from Progent's clients.)
Reselling Progent's Support Services With Your Branding
Progent's consulting program for network service firms offers transparent resale to your clients of world-class IT services. Progent bills you directly and performs under your instructions to provide your clients consulting and support services under your brand. In addition, Progent offers an affordable Off-hours Support Service for customers who need access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are fundamental to a successful Help Desk. But modern ticketing platforms are not only costly to license and staff, but also difficult to configure and maintain. Smaller IT support providers rarely have the required financial or human resources. Progent's Service Desk and ticketing solution offers IT service firms an economical way to retain their custom branding while providing their customers world-class desktop support backed by an advanced ticketing platform and reinforced by rapid escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Service Desk and ticketing solution for IT support organizations takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your existing ticketing platform. The features offered with Progent's Service Desk and ticketing solution enable your IT service firm to increase your support volume, the range of technical issues your company can take on, the number of {geographies you can service, and your overall availability.
Important features of Progent's Help Desk and ticketing solution for IT support companies include:
Progent's Consulting Expertise for Network Service Firms
Progent's consulting expertise for network service firms allows you to become a sole source for practically all technical guidance and troubleshooting your clients may require. You can grow your team and strategic IT skills at your own pace without having to decline opportunities owing to a gap in expertise or a shortage of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
Progent's Practice Areas for Santa Monica, California Companies
Progent's nationwide roster of certified consultants offers Santa Monica, California organizations a broad range of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service providers include:
Find Out More About Progent's Reseller Support for Network Service Firms in Santa Monica, California For more information about Progent's reseller support for IT service organizations in Santa Monica, California, call 1-800-993-9400 or refer to Contact Progent.