Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Organizations in Broomfield
Progent's consulting support for network service organizations in Broomfield Colorado enables you to provide your clients Progent's consulting and Help Desk support using your brand as a seamless extension of your regular IT support team. This can ease the way for you to add to your revenue, close gaps in your service catalog, satisfy your clients, and improve your profits.
Progent's nationwide roster of network infrastructure experts, PC integration and troubleshooting technicians, network admins, and cybersecurity professionals have worked as transparent supplements to the support staffs of some of the world's biggest IT support firms. Progent's range of expertise allows you to widen the scope of your IT support business, and Progent's close integration with your support team lets you promote and preserve your company's brand.
Progent is a network consulting firm with 20 years of background providing online expertise to small and middle-size companies. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network infrastructure experts of any independent IT support firm in the world. Progent has provided online IT support and consulting to clients in every state in the U.S. (See testimonials from Progent's customers.)
Using Progent's Support Services Under Your Branding
Progent's consulting program for network service organizations features seamless resale to your clients of professional IT services. Progent bills your firm directly and performs under your instructions to provide your clients consulting and support services under your brand. Also, Progent has an affordable Extended Hours Support Service for clients who need 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Organizations
Ticketing is the heart of an efficient IT Call Center. But modern ticketing systems are not only expensive to license and staff, but a hassle to set up and maintain. Small or niche IT support providers do not have the necessary financial or human resources. Progent's Service Desk and ticketing program offers IT support firms an affordable way to keep their custom branding while providing their clients world-class desktop support built around an advanced ticketing platform and reinforced by rapid escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Call Center and ticketing solution for IT support organizations takes advantage of Progent's investments in highly scalable ticketing technology, a remote desktop services team, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can establish communications with your existing ticketing platform. The standard and optional features offered with Progent's Help Desk and ticketing program enable your IT service firm to expand your support volume, the diversity of technologies your business can handle, the number of geographies you can service, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT support firms include:
Progent's Consulting for Network Service Providers
Progent's consulting expertise for IT service organizations allows you to become a single source for virtually all technical expertise your customers may require. You can grow your staff and strategic IT skills at your own pace without being forced to turn down opportunities due to a lack of in-house expertise or a shortage of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
Progent's Areas of Expertise for Broomfield, Colorado Businesses
Progent's seasoned roster of certified consultants can provide Broomfield, Colorado companies a wide array of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service firms include:
Learn More About Progent's Reseller Program for IT Service Providers in Broomfield, Colorado To learn additional information about Progent's consulting program for network service organizations in Broomfield, Colorado, call 1-800-993-9400 or see Contact Progent.